Facciata della struttura

Recensioni per Econo Lodge Milwaukee Airport

2 out of 5
Econo Lodge Milwaukee Airport
6541 S 13th St, Milwaukee, WI

Recensioni

6,2
Valutazione di 10 - Eccellente. 153 su 981 recensioni" "
Valutazione di 8 - Buono. 231 su 981 recensioni" "
Valutazione di 6 - Soddisfacente. 255 su 981 recensioni" "
Valutazione di 4 - Scarso. 158 su 981 recensioni" "
Valutazione di 2 - Terribile. 184 su 981 recensioni" "

6,4/10

Pulizia

6,6/10

Personale e servizio

5,6/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Carla

The stay was ok I will stay again
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Carla,We appreciate your feedback and are glad to hear you had an overall satisfactory stay with us. Should you choose to stay with us again, we look forward to exceeding your expectations. Thank you for your support and consideration.

10/10 Eccellente

jervis

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 gen 2024
Hello jervis,We're delighted to hear that you had a fantastic stay at our hotel! We strive to provide exceptional experiences to all of our guests. We hope to welcome you back in the near future for another memorable stay!

10/10 Eccellente

Theresa

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Theresa,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a great experience with us. It was our pleasure to serve you, and we hope to welcome you back soon for another excellent stay.

10/10 Eccellente

Leesa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

10/10 Eccellente

Tommie

Good
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello Tommie,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Eccellente

rita

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello rita,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!.

10/10 Eccellente

Calvin

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Calvin,We're thrilled to hear that you had a fantastic stay at our hotel! Your satisfaction is our top priority, and we're thrilled that we were able to provide you with a wonderful experience. If you have any additional comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice, clean rooms, easy check-in. Staff called the room 30 minutes after check in to make sure everything was good.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 27 dic 2023
Hello Sarah,Thank you for sharing your positive experience with us! We're delighted to hear that you found our rooms to be nice and clean, and that our check-in process was easy. Our team takes pride in providing excellent service, including following up with guests to ensure their satisfaction. We appreciate your feedback and hope to welcome you back in the future.

6/10 Soddisfacente

Samantha

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Samantha, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share regarding your experience, please reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Blanca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stores around
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Blanca,Thank you for your feedback regarding the stores around our hotel. We apologize for any inconvenience you may have experienced. We understand that the proximity of stores is an important aspect for our guests. We appreciate your comments and will take them into consideration for future improvements. Should you have any further concerns, we kindly recommend contacting our management directly.

2/10 Terribile

Ibrahim

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
misleading advertisement (says breakfast included) but actually the breakfast is just donuts and coffee and it will go out very quickly !!
Soggiorno di 5 notti a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Ibrahim, Thank you for bringing this to our attention. We apologize for any confusion regarding the breakfast offering. We appreciate your feedback and will take it into consideration for future improvements.

8/10 Buono

Karen

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Karen,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you enjoyed your time with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future.

10/10 Eccellente

Paul

Soggiorno di 7 notti a dicembre 2023
Risposta di Manager, il giorno 6 gen 2024
Hello Paul,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out. We hope to welcome you back soon for another excellent stay.

8/10 Buono

Ben

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rocky start with some miscommunication but great for it's price, very close to bus stops and airpot
Soggiorno di 4 notti a dicembre 2023
Risposta di Manager, il giorno 15 dic 2023
Hello Ben,Thank you for sharing your feedback with us. We apologize for the miscommunication you experienced during your stay. We're glad to hear that you found the hotel to be convenient in terms of its proximity to bus stops and the airport. We appreciate your support and hope to have another opportunity to exceed your expectations in the future.

10/10 Eccellente

Blanca

Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Blanca,We appreciate your positive rating and are delighted to hear that you had a pleasant stay at our hotel. We hope to welcome you back in the future for another exceptional experience.

10/10 Eccellente

Blanca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walking distance to restaurants etc
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Blanca,Thank you for your feedback regarding the hotel's convenient location near restaurants. We are pleased to hear that you enjoyed the proximity to dining options during your stay. We appreciate your valuable input and hope to welcome you back in the future.

10/10 Eccellente

Blanca

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bus line
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Blanca,Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience or frustrations you experienced with the bus line. We understand the importance of reliable transportation options for our guests and will share your comments with our team for further review. We appreciate your understanding and hope we can welcome you back for a more seamless experience in the future.

2/10 Terribile

Dania

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spend the extra $ and go elsewhere
This place deserves 0 stars. Rooms were small and dirty. My girlfriend literally had to clean the floor and surfaces as soon as we arrived. The carpet hasnt been cleaned in a decade or so and definitely needs to be replaced. Hotel attendants didn't speak English and offered little to no help. The "free" breakfast included day old donuts and coffee. I understand budget friendly but we got very little sleep having to worry about bed bugs.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Dania, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback and will share it with our team to help us improve. We strive to provide clean and comfortable accommodations for our guests. Should you need further assistance, please contact our management directly.

10/10 Eccellente

Cindy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convince
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Cindy,Thank you for your recent stay at our hotel. We appreciate your feedback and regret to hear that your experience did not meet your expectations. We strive to provide excellent service and a comfortable stay for all of our guests. If there is anything specific you would like to address, please don't hesitate to contact our management team. We value your input and hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

erika

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello erika,Thank you for the outstanding rating! We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Buono

Molly

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Molly,Thank you for your positive review! We're delighted to know that you had a wonderful experience at our hotel. We look forward to welcoming you back soon!

4/10 Scarso

Dominique

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 19 ott 2023
Hello Dominique,Dear valued guest, thank you for your positive rating! We appreciate your feedback and would love to know how we can make your next stay even better. We look forward to welcoming you back soon! #CustomerSatisfaction

2/10 Terribile

Heidi

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The woman at the front desk was so rude and condescending, I even asked her at one point if she was mad at me lol I would never stay here again. The shampoo and conditioner bottles had obviously been used before.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 13 ott 2023
Hello Heidi ,I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terribile

Kristen

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
terrible customer service
They gave away my room and I was stuck without accomidations.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello Kristen,Guest satisfaction is our number one objective so we really appreciate the input regarding our room. We hope to see you again in the future. Thank you for your valuable business.

6/10 Soddisfacente

Alberto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Doesn't give me the recipe with the same amount that I pay. Was like $11.00 dollar diferent less.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 6 ott 2023
Hello Alberto, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Eccellente

Lucy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 4 ott 2023
Hello Lucy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Eccellente

Tatyana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Hello Tatyana,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 Scarso

Jensen

Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 7 set 2023
Hello Jensen,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Eccellente

Manuel

Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 26 set 2023
Hello Manuel,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 Eccellente

Stacy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great and cheap place to stay!
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 6 set 2023
Hello Stacy,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
If you're looking for clean and modern dont stay here looked behind the nightstand and there was so much trash the breakfast is a joke carpets are dirty and stained everywhere looks like they havent cleaned them in a very long time just overall disappointed in this property
Soggiorno di 2 notti ad agosto 2023
Risposta di Manager, il giorno 26 ago 2023
Dear Guest, Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

6/10 Soddisfacente

Carolina

El desayuno ofrecido solo fue una dona y café, a diferencia de los otros lugares. Me parece que el término correcto es cafetería y no desayuno.
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 17 ago 2023
Hello Carolina, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

10/10 Eccellente

Pat

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I wish hotel had an elevator.
Soggiorno di 3 notti ad agosto 2023
Risposta di Manager, il giorno 15 ago 2023
Hi Pat,Thank you for sharing this review, and we welcome you to visit us again anytime!

2/10 Terribile

Gary

Viaggio di coppia
Tv wasn’t working properly Toilet didn’t work Room dirty
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 31 lug 2023
Hello Gary, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

8/10 Buono

Brittini

Viaggio di gruppo
I like nice place quiet
Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 28 lug 2023
Hi Brittini,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 Soddisfacente

Peter

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room we stayed in was run down. Lots of broken things and cigarette burns. It was a non-smoking room that smelled of smoke. There were several sketchy people wandering around the grounds/building. The staff was extremely nice and accommodating. We had no real issues but there were some things that made me uncomfortable.
Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 26 lug 2023
Hello Peter, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terribile

Jacquie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 26 lug 2023
Hello Jacquie, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Soddisfacente

Paul

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The rooms were clean and in okay shape but looking for amenities this is not the place. They have coffee and donuts for breakfast we expect a little more for breakfast. If you are looking for a pool there is not one. If you are looking for a reasonable hotel with not a lot of amenities this is the place.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 25 lug 2023
Hello Paul, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

8/10 Buono

Carmen

Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 26 lug 2023
Hello Carmen,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Buono

Tanairy

Mi è piaciuto: Pulizia e personale e servizio
Podria mejorar su aspecto
Soggiorno di 6 notti a luglio 2023
Risposta di Manager, il giorno 24 lug 2023
Hello Tanairy,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

6/10 Soddisfacente

Yuneira

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ok for rest
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 22 lug 2023
Hello Yuneira, thank you for your time in reviewing our hotel and hope to see you next time on your stay.

8/10 Buono

Catherine

Viaggio con la famiglia
Got this booking at the last minute as our other booking fell through when we arrived into Milwaukee,so we were glad to find a room during Summerfest! The property was clean,staff were helpful and there was a complimentary airport shuttle bus which was super convenient.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 22 lug 2023
Hello Catherine, thank you for your time in reviewing our hotel, that you enjoyed your stay and much appreciate your compliments on our airport shuttle service, we always try to make an extra effort in fulfilling our guests needs.

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was extremely accommodating.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 11 lug 2023
Dear Jessica, thank you for your time in reviewing our hotel and hope to see you next time on your stay.

6/10 Soddisfacente

Edwin

Soggiorno di 4 notti a giugno 2023
Risposta di Manager, il giorno 4 lug 2023
Hello Edwin,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Eccellente

FRANK

Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 27 giu 2023
Hello Frank, thank you for reviewing our hotel and hoping to see you next time.

10/10 Eccellente

Shiloh

Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 22 giu 2023
Hello Shiloh,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terribile

Alisha

Soggiorno di 2 notti a dicembre 2022
Risposta di Manager, il giorno 12 giu 2023
Hello Alisha, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Buono

Matin

Soggiorno di 3 notti a giugno 2023
Risposta di Manager, il giorno 8 giu 2023
Hello Matin,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Scarso

Timothy

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
It smelled like smoke in the hallways and in our bathroom!
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 5 giu 2023
Hello Timothy, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terribile

Kane, Aberdeen

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Really broken down place. Nice staff, though.
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 6 giu 2023
Hello Kane, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay