Hall

Recensioni per Hampton Inn by Hilton Minneapolis/Eagan

2.5 out of 5
Hampton Inn by Hilton Minneapolis/Eagan
3000 Eagandale Pl, Eagan, MN

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 618 su 1000 recensioni" "
Valutazione di 8 - Buono. 235 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 79 su 1000 recensioni" "
Valutazione di 4 - Scarso. 37 su 1000 recensioni" "
Valutazione di 2 - Terribile. 31 su 1000 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our stay was great!
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 15 mag 2024
Dear Linda,Thank you for taking a moment to leave your outstanding review! We are delighted that your recent stay with us at Hampton Inn Minneapolis / Eagan was one to remember. It would be our pleasure to welcome you back for another fantastic stay any time your plans bring you this way in the future.Clinton HeinoGeneral Manager

10/10 Eccellente

Elmisa

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Clinton Heino, General Manager, il giorno 14 mag 2024
Hello Elmisa!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay with us, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thank you again for staying with us!

10/10 Eccellente

Corey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel we always stay prior to flying out. Great staff, great clean/room, we always enjoy the restaurant next door too.
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Dear Corey,It was great having you as our guest at Hampton Inn Minneapolis/Eagan, and we want to thank you for highlighting our excellent service, comfortable accommodations, and convenient location. Thank you for making our hotel your go-to spot, and we look forward to seeing you again soon!Clinton HeinoGeneral Manager

10/10 Eccellente

Rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved every bit of this hotel. The staff was super friendly and went out of their way to make sure we were comfortable and had everything we needed. Free cookies, pink lemonade, and ice cold water in lobby. Cute little indoor heated pool. Hot food options in the complimentary breakfast. Our hotel room had 2 tv’s in it, and the transportation was the best! The hotel provided me with a uber ride to the airport after my stay. Literally perfection!
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 8 mag 2024
Dear Rachel,Wow! Reading your glowing review brings joy to our hearts! Our friendly staff works diligently to ensure our guests enjoy themselves, and it's wonderful to hear that they met the mark by providing delicious breakfast options, yummy treats, and impeccable service to you. It was a pleasure to have you as our guest at Hampton Inn Minneapolis / Eagan, and we hope to see you again for another five-star experience!Clinton HeinoGeneral Manager

10/10 Eccellente

Jaci

Viaggio con la famiglia
Clean and comfortable! The beds were super comfy. We needed to get up at 3:30 to catch the 4:30 shuttle. Coffee was fresh and hot and the shuttle was efficient! Fabulous, helpful and welcoming staff. We will defiantly stay again!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Jaci,Thank you for your wonderful review! We're delighted that you enjoyed the comfortable beds, early morning coffee, and our efficient shuttle service. It's great to hear our team made you feel welcome and helped to enhance your stay. We look forward to welcoming you back for another visit soon!Clinton HeinoGeneral Manager

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice facility and reasonable priced
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 apr 2024
Dear Gary,Thank you so much for choosing to stay with us at Hampton Inn Minneapolis/Eagan! We are thrilled to learn you had such a pleasant stay and appreciated our beautiful property. Your kind words are very appreciated, and we hope to welcome you back for another unforgettable experience. Clinton HeinoGeneral Manager

10/10 Eccellente

Judy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 23 apr 2024
Hello Judy!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay with us, and we hope to see you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

10/10 Eccellente

Andrew, Ashland

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Proximity to airport and Mall of America was very convenient..
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hello Andrew!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place in safe location for a quick business trip.
Soggiorno di 3 notti ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hello Thomas!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us and our location was just right for you! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 Eccellente

Rebecca

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel, convenient to interstate. Clean & the beds were VERY comfortable
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hi Rebecca!!thank you so much for taking the time to review our hotel! We are so happy to see you enjoyed your stay, and our beds were great for you! We look forward to seeing you again soon. Hope you have a GREAT weekend ahead, and thank you again for staying with us!

8/10 Buono

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was nice but surprisingly far from the airport and the shuttle only runs until 9 pm so I had to pay $30 to get there.
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hello Julia!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall. We are working towards expanding our shuttle hours soon, so hopefully the next time you're with us, we'll be going as late as you may need. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 Eccellente

kevin

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hello Kevin!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

8/10 Buono

Raghavendra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hello Raghavendra!Thank you so much for the 4 star review of our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in town. Have a GREAT rest of the week, and thanks again for staying with us!

8/10 Buono

Theresa

Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 4 mag 2024
Hello Theresa!Thank you so much for taking the time to review your stay with us! We are glad to see you enjoyed your time overall, and we hope to see you again the next time you're in the area. Hope you have a WONDERFUL rest of the spring season, and thank you again for staying with us!

10/10 Eccellente

Jessica

Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 3 mag 2024
Hello Jessica!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we hope to see you again the next time you're in the area. Have a WONDERFUL rest of the spring season, and thank you again for staying with us!

10/10 Eccellente

joshua

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and helpful
Soggiorno di 1 notte ad aprile 2024
Risposta di Greg, il giorno 10 apr 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

6/10 Soddisfacente

Tara

Viaggio con la famiglia
I think the property location is great !! Would love to see a jacuzzi and maybe a bigger pool I like that the pool was open till midnight but think maybe they should close it off for kids at 10.
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 8 apr 2024
Hello Tara!Thank you so much for taking the time to review our hotel. We are glad to see you enjoyed your stay overall, and appreciate the feedback regarding the pool area. We hope to see you again the next time you're in the area. Have a GREAT rest of the week ahead, and thank you again for staying with us!

10/10 Eccellente

Tia, Kansas City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy check in. They provide contactless and contact check ins. Free airport shuttle to and from the hotel. Quiet and clean facility.
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 7 apr 2024
Hello Tia!Thank you so much for the AMAZING 5 star review of our hotel! We are so happy to see you enjoyed your time with us and all the hotel has to offer. We hope to see you again soon! Have a GREAT week ahead, and thank you again for staying with us!

8/10 Buono

Lovely

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property, Good stay experience Highly recommend
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 7 apr 2024
Hello Lovely!Thank you so much for the 4 star review! WE are so glad to see you enjoyed your stay, and look forward to seeing you again the next time you're in the area. Have an AMAZING week ahead, and thank you again for staying with us!

10/10 Eccellente

María del Rosario

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 7 apr 2024
Hello Maria del Rosario!Thank you so much for the AWESOME 5 star review! WE are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

10/10 Eccellente

Janice M

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Conveniently located close to Interstate with easy access to restaurants and convenience stores. Staff were friendly. Rooms clean and comfortable. Very nicely organized layout of hotel with pool, breakfast and sitting area, snack display (quite large). Prices are reasonable. Location to airport, St. Paul downtown, etc. are very convenient.
Soggiorno di 1 notte ad aprile 2024
Risposta di Clinton Heino, General Manager, il giorno 7 apr 2024
Hello Janice M!Thank you so much for the AWESOME 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we hope to see you again soon! Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

8/10 Buono

Rachelle La

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Our stay was on a weeknight so it was pretty quiet in the hotel. We had an issue with the key card but the staff made it right quickly. Very appreciated. The pool area was clean with multiple seating options. There were plenty of towels and the chemical smell wasn't overpowering. It would have been nice to have a hot tub and there was no shower for rinsing off after swimming, but we can do that back at the room. The room was clean and we had enough space for 4 people for one night. The fridge had someone else's leftover food in it (gross) and it didn't get or keep our drinks very cold. The bathroom had plenty of towels and all of the usual complimentary items. The beds were ok, just not my mattress preference. The breakfast spread was great with a couple of hot dishes that looked fresh and plenty of grab and go options. The coffee bar was stocked and well utilized. We would stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 2 apr 2024
hello Rachelle La!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay overall and everything the hotel had to offer! So sorry about the fridge issue...I have passed along this info to our maintenance and housekeeping teams so we can ensure you and other future guests don't run into the same issue. We do hope to see you again in the future so we can bump that 4 stars to a 5! Hope you have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 Eccellente

Leah

Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 28 mar 2024
Hi Leah!thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time around. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

6/10 Soddisfacente

Katy-Jo

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Clean hotel, great breakfast. We booked it because it had a pool for the kids with comfy chairs for the adults to lounge in. However, the pool was cloudy, low on water, and smelled so bad of chlorine our hotel room stank all night too (even after showering).
Soggiorno di 1 notte a marzo 2024
Risposta di Greg, il giorno 28 mar 2024
We extend our sincerest apologies for any inconvenience you experienced regarding the condition of your room and the pool during your recent stay. Please know that addressing these issues is our top priority, and we are actively working to rectify them.Your feedback is incredibly valuable to us as it helps us improve our services and ensure that all our guests have a pleasant experience. Rest assured, your concerns have been noted, and we are taking steps to prevent such occurrences in the future.Your comfort and satisfaction are of utmost importance to us, and we genuinely appreciate your understanding and patience as we strive to make things right. Should you have any further concerns or require assistance, please do not hesitate to reach out to our team.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon and provide you with the exceptional experience you deserve.

6/10 Soddisfacente

Jason

Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 17 apr 2024
Hello Jason!Thank you so much for taking the time to review our hotel. We are so sorry to see we didn't quite meet what you were looking for. We'd love to know what we could do different the next time to get that 4 or 5 star rating instead. Please reach out when you have a chance so we can discuss what we could have done better. Hope you have a WONDERFUL rest of April, and I look forward to hearing from you soon!

10/10 Eccellente

Sherriann, Fort Lauderdale

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 2 apr 2024
Hello Sherriann!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay, and we look forward to seeing you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

8/10 Buono

Agnes

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Greg, il giorno 27 mar 2024
Thank you for your feedback!

10/10 Eccellente

Alissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Greg, il giorno 27 mar 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 Eccellente

Thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was awesome, very helpful. Airport shuttle driver was great. Will definitely stay there again when we need to fly out of msp.
Soggiorno di 1 notte a marzo 2024
Risposta di Greg, il giorno 25 mar 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hampton Inn never disappoints.
Soggiorno di 2 notti a marzo 2024
Risposta di Greg, il giorno 25 mar 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

8/10 Buono

Gerilyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 25 mar 2024
Hello Gerilyn!Thank you so much for the 4 star review of our hotel! We are glad to see you enjoyed your stay with us overall, and we hope to see you again the next time you're in the area, so we can get a 5 out 5 the next time. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 Eccellente

Carolyn M.

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 19 mar 2024
Hello Carolyn!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a wonderful spring, and thank you again for staying with us!

6/10 Soddisfacente

Aaliyah

Soggiorno di 2 notti a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 4 apr 2024
Hello Aaliyah!Thank you so much for taking the time to review our hotel! We are so sorry to see things didn't quite go as you expected, and we'd love to know what we can do next time to ensure a 5 out 5 star rating! Please reach out to us to discuss any issues you ran into during your stay. Hope you have a WONDERFUL weekend ahead, and thank you again for staying with us!

8/10 Buono

Ronald P

Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 31 mar 2024
Hello Ronald!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in the area. HAve a WONDERFUL week ahead, and thank you again for staying with us!

10/10 Eccellente

Amado III, Dauphin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the place with free airport shuttle service. Great place to stay. Will highly recommend.
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General manager, il giorno 10 mar 2024
Hello Amado!thank you so much for the 5 star review! We are so glad to see you enjoyed your stay with us and all our hotel has to offer! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful rest of the month, and thank you again for staying with us!

10/10 Eccellente

Monica, Grinnell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always reliably clean and comfortable.
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 10 mar 2024
Hello Monica!Thank you so much for the 5 star review! We are so glad to see you enjoyed your stay and the cleanliness our team provides. I will make sure to pass along your kudos to the housekeeping team. Hope you have an AMAZING rest of the month, and thank you again for staying with us!

10/10 Eccellente

noelle

Mi è piaciuto: Pulizia e servizi
From the minute you walk in it feels homey and spotless. Our go to whenever we are in the cities.
Soggiorno di 1 notte a marzo 2024
Risposta di Grteg, il giorno 9 mar 2024
Thank you very much for taking the time to share your feedback with us. Your satisfaction as our guest is of utmost importance to us, and we truly appreciate your kind words. Knowing that you enjoyed your stay is incredibly encouraging for our team.We strive to provide exceptional experiences for all our guests, and we are delighted to hear that we succeeded in making your visit memorable. Your support means a lot to us, and we would be honored to welcome you back in the future.

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 6 mar 2024
Hello Elizabeth!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a WONDERFUL spring ahead, and thank you again for staying with us!

8/10 Buono

Ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was clean and comfortable! The pillows were not great and the room was on the smaller side, but it’s very affordable and clean!
Soggiorno di 2 notti a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 3 mar 2024
Hello Ashley!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

8/10 Buono

Joel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was clean and the staff was friendly. Comfortable beds. Basic breakfast, not great but it was ok. Coffee was ok.
Soggiorno di 1 notte a marzo 2024
Risposta di Clinton Heino, General Manager, il giorno 3 mar 2024
Hi Joel!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 24 feb 2024
Hello Amanda!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon. Hope you have a GREAT rest of the weekend, and thanks again for staying with us!

10/10 Eccellente

Leslie

Soggiorno di 1 notte a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 20 mar 2024
Hello Leslie!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay with us, and we look forward to seeing you again the next time you're in town. Have a wonderful rest of the week, and thank you again for staying with us!

8/10 Buono

Tracey

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is good, rooms are clean and modern. The wifi didn’t work the first day and part of the second day of our trip.
Soggiorno di 2 notti a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 21 feb 2024
Hello Tracey!thank you so much for taking the time to review our hotel! We are so sorry about the wifi. A new equipment piece we got earlier in the week unfortunately wasn't set up right by the installation folks. It was very frustrating for us as well trying to get everything back up and running properly. It has been resolved and everything is back up and running as normal. We do hope to see you again the next time you're in the area. Hope you have a wonderful rest of the week, and thank you again for staying with us!

6/10 Soddisfacente

Carlisle

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Airport shuttle runs to 9pm only, we arrived on our flight at 915pm and had to take a $50 Uber to the hotel. The airport shuttle and good price was the main reason I chose this hotel - having to take an Uber made it more expensive hotels in the area. Would not stay here again if needing and airport transfer- shuttle times need to be posted on the website. No microwave in room but one was available in the lobby. Hot breakfast was good.
Soggiorno di 1 notte a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 18 feb 2024
Hello Carlisle!Thank you so much for taking the time to review our hotel. We are so sorry to see the shuttle services weren't quite what you were looking for. Our hours are actually posted under the parking and transporation section on the hotel's site on Expedia. We run daily from 4:30 a.m. til 9 p.m. We are trying to work on getting to expand those hours and hopefully will have something in place soon. Hope you have a great week ahead, and thank you again for staying with us!

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a nice hotel with comfortable rooms. It is in a convenient and easy to get to, but outside the busiest areas of the twin cities.
Soggiorno di 1 notte a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 18 feb 2024
Hello Andrew!Thank you so much for the awesome 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon! Hope you have a WONDERFUL rest of the winter season, and thank you again for staying with us!

10/10 Eccellente

Nancy

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice staff and quiet surroundings.
Soggiorno di 1 notte a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 15 feb 2024
Hello Nancy!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. I will make sure to pass along your kudos to the team. Hope you have a wonderful rest of your February, and thank you again for staying with us!

10/10 Eccellente

Doug A

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 12 feb 2024
Hello Doug!Thank you so much for the AWESOME perfect 10 score review of our hotel! We are so glad to see you enjoyed your stay with us,a nd we hope to see you again the next time you're in the area. Have an amazing rest of February, and thank you again for staying with us!

10/10 Eccellente

Charles

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a gennaio 2024
Risposta di Clinton Heino, General Manager, il giorno 12 feb 2024
hello Charles!Thank you so much for the AMAZING perfect 10 score review of our hotel! We are so glad to see you enjoyed your time with us, and look forward to seeing you again soon. Have a WONDERFUL rest of the month, and thank you again for staying with us!

10/10 Eccellente

Merrill

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect setup for us
Soggiorno di 1 notte a febbraio 2024
Risposta di Clinton Heino, General Manager, il giorno 7 feb 2024
Hello Merrill!Thank you so much for the AWESOME 5 star review! We are so glad to see you enjoyed your stay and we were perfect for what you needed! We look forward to seeing you again soon. Have a WONDERFUL rest of the week, and thank you again for staying with us!

10/10 Eccellente

Sondra

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was AMAZING! Free shuttle to Mall of America and the airport. We had a really early flight before breakfast would start so they offered a form to complete for a “go bag”.
Soggiorno di 1 notte a gennaio 2024
Risposta di Greg, il giorno 3 feb 2024
Thank you very much for your feedback. Your guest status is important to us! It is always encouraging when a guest reports that they enjoyed their stay. It is our hope that you choose us in your future travel plans!