Esterni

Recensioni per Hyatt Place Minneapolis Downtown

3 out of 5
Hyatt Place Minneapolis Downtown
425 South 7th Street, Minneapolis, MN

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 843 su 1549 recensioni" "
Valutazione di 8 - Buono. 389 su 1549 recensioni" "
Valutazione di 6 - Soddisfacente. 152 su 1549 recensioni" "
Valutazione di 4 - Scarso. 82 su 1549 recensioni" "
Valutazione di 2 - Terribile. 83 su 1549 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alyssa

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was good evening
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Alyssa, it's great to hear you had a pleasant experience at Hyatt Place Minneapolis/Downtown. Our team is delighted to know that your evening was to your satisfaction. We appreciate your valuable feedback and look forward to welcoming you back in the future.

8/10 Buono

Steph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel property and staff were both fantastic. We stayed there for a concert at The Target Center. We loved the close proximity to the venue and being able to walk. Note that the parking ramp is extremely tight to get in and out of. Plenty of spots and room once you get down there though.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Steph, it's wonderful to hear you found our location at Hyatt Place Minneapolis/Downtown ideal for your concert visit to The Target Center. We're heartened to know you appreciated our fantastic property and team members. We've made note of your feedback regarding the tight parking ramp, always aiming to improve on our guests' experiences. We hope your travels bring you back our way again soon.

8/10 Buono

Dani, Sioux Falls

Viaggio con la famiglia
I wish we had been told the pool was undergoing maintenance. We have children who wanted to swim and we would have picked another hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Dani, thank you for taking the time to provide feedback. It is regrettable that certain elements marred your family’s stay, especially regarding the temporary unavailability of our pool features. We always aim to communicate any changes like this in advance and apologize if this was not fully communicated to you. We value your comments and hope this isolated circumstance will not deter you from choosing to stay with us in the future. We'd love to welcome your family back when all of our amenities, including the pool, are fully operational.

4/10 Scarso

Brooke

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Was extremely disappointed to find out the pool was closed, we were not told upon checking in at the hotel that the pool was closed for the price of the hotel we would have gone somewhere else it’s a very important amenity to us and the front desk lady seemed extremely uncaring. The only highlight of our visit was our male bartender at 3pm and later on Wednesday April 24th he was absolutely great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Brooke, we apologize that you were not satisfied with your recent stay due to the unexpected closure of the pool, an amenity we understand is important to you. We'll certainly pass your comments onto our front office colleagues for better communication in the future. However, it's delightful to know that our bartender provided a memorable experience for you. We're eager to have another opportunity to impress you if you choose to visit us again.

2/10 Terribile

Lonna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Id prefer an actually listed amout for additional charges.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Lonna, we appreciate you sharing your feedback. We understand the need for full transparency regarding any extra charges. We strive to ensure that all financial details are clearly communicated and will continuously work on improving this aspect. We hope there will be an opportunity to serve you better in the future.

10/10 Eccellente

Theresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Theresa, thank you for sharing your high rating of Hyatt Place Minneapolis/Downtown. We believe such feedback inspires our team and acknowledges their effort to offer exceptional experiences. We sincerely appreciate your support and anticipate your return for another pleasant visit.

10/10 Eccellente

Aumarri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Aumarri, your high rating for Hyatt Place Minneapolis/Downtown truly warms our hearts. It brings us joy to know that your stay was delightful. We're eagerly looking forward to your return, for more memorable experiences.

8/10 Buono

Adrian

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I would stay here again if need to. Rooms are relatively big and comfortable
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Adrian, it's great to know that you appreciated the spacious and comfortable rooms at Hyatt Place Minneapolis/Downtown. We eagerly anticipate your return.

6/10 Soddisfacente

MATTHEW

Mi è piaciuto: Personale e servizio
Early check-in fee, 30$ parking, nothing impressive
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Matthew, the team at the downtown Minneapolis hotel appreciates your feedback. Valet service and premium early check-in are amenities provided with convenience in mind, understanding, however, that the value may vary for each guest. Regarding your comment about the general impact of your visit, your perspective is important to us and we're always working to enhance our guest experience. We hope you'll consider us during your future travels.

10/10 Eccellente

karla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Karla, it's wonderful to know that you had a superb experience at Hyatt Place Minneapolis/Downtown. We appreciate the perfect rating and hope you'll visit us again in the future.

10/10 Eccellente

edward

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good property and close proximity to rail and convention center along with other sites
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Edward, we are delighted that your stay at Hyatt Place Minneapolis/Downtown perfectly combined convenient accessibility with satisfying experiences. We trust the closeness to the rail and convention center enhanced your trip. Your compliment is much appreciated, and we look forward to hosting you again in the future.

8/10 Buono

Karin

Viaggio di gruppo
Mi è piaciuto: Condizioni e dotazioni della struttura
Very nice spacious room and the beautiful view from level 6
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Karin, thank you for sharing your lovely experience at the Hyatt Place Minneapolis/Downtown. We're delighted you were pleased with your spacious room and the breathtaking view from level 6. Your feedback helps us maintain our high standard of service. We eagerly anticipate welcoming you back on your next visit.

10/10 Eccellente

Pa Kou

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Pa Kou, it's wonderful to hear you appreciated the serene atmosphere at Hyatt Place Minneapolis/Downtown. We hope to welcome you back soon and continue providing a well-rested stay. Safe travels!

10/10 Eccellente

Cathy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the free breakfast, excellent! We enjoyed walking on the connected skywalks and browsing shops and eateries.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Cathy, thank you for sharing your wonderful experience at Hyatt Place Minneapolis/Downtown. We're thrilled to hear that our complimentary breakfast exceeded your expectations. It's great that you were able to explore the skywalks and nearby shops and eateries. We hope to see you again in the future.

10/10 Eccellente

Joseph

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Thanks for sharing the excellent review with us, Joseph!We're so glad that you had an exceptional experience at Hyatt Place Minneapolis/Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

6/10 Soddisfacente

Licida

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
There were these teenage boys playing with a basketball in the pool area and throwing it really hard, almost hit my daughter! Then later the kept running around in the hauls throwing candy. They kept running until 1am. Overall service was amazing, just that those teenage boys ruined the experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Licida, it's regrettable that disturbances in the pool area and hallways impacted your stay. Guest comfort is a top priority and we'll work to manage situations like this more effectively in the future. On a positive note, we're glad that you were satisfied with the service received. We hope you'll give us a second chance to deliver a more serene and enjoyable stay in the future.

10/10 Eccellente

Kirsten

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I am presenting at the Minneapolis Club tomorrow and attended another conference today. I am tired, and hungry with hours of work ahead of me. This is the perfect experience. The staff is excellent, they helped me print materials, they had a delicious salad, hummus, guac, and I could eat good food in my room, get my projects, updated, listening to a show. The VIEW in amazing, it's walkable to restaurants, parks, bars and shops.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Kirsten, it's delightful to hear that you had such a fulfilling experience at Hyatt Place Minneapolis/Downtown. Our team members are indeed committed to providing assistance wherever needed, like helping print materials. We're glad you enjoyed the convenience of in-room dining and that our culinary offerings met your expectations. Your compliments about our commanding city view and proximity to local attractions are also greatly appreciated. It sounds like our hotel served as the perfect backdrop for your busy schedule. We hope to have the honor of welcoming you back in the future.

8/10 Buono

Wayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Good place to stay right downtown. No operating restaurant in the building though and showers did not always have hot water.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Wayne, thank you for sharing your feedback. It's delightful to know that you appreciated Hyatt Place Minneapolis/Downtown's prime location. While it seems there were a couple of areas you found less satisfactory, rest assured these aspects are currently under review. We aim for a seamless experience for all our guests and hope to offer you a more satisfying stay in the future.

8/10 Buono

Daniel

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Daniel, thank you for taking the time to rate Hyatt Place Minneapolis/Downtown. We're thrilled that you had a pleasant visit and appreciate your feedback, which helps us continually refine our guests' experience. We hope to welcome you back soon for an even better stay next time!

10/10 Eccellente

Mindy

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Thank you for the 5/5 rating, Mindy!It's excellent you enjoyed your time at Hyatt Place Minneapolis/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 Soddisfacente

Kellie

Viaggio con la famiglia
Location was good but room was not the cleanest. Hole in blankets and stained bedding and dirty bathroom. Will not stay again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Kellie, it's regrettable to hear of the issues you experienced pertaining to cleanliness during your stay. Maintaining high standards of hygiene is one of our top priorities, so we're saddened that this was not your experience. Rest assured, we're taking your feedback into consideration, and improvement opportunities related to cleanliness are being pursued diligently. We hope you reconsider and allow us to serve you better in the future.

10/10 Eccellente

Jen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The entrance is a little tricky, but once you get inside the hotel it’s very easy to navigate. The rooms are clean and spacious. The staff is very friendly and helpful. The pool is really great and very few other people used it while we stayed here. The real selling point is the breakfast. It’s a real breakfast with real eggs, sausage, French toast or waffles, fresh fruit, oatmeal, yogurt, and toast. There’s also a variety of juices and good coffee. The convenience of having this great breakfast in the lobby makes staying here absolutely worth it.
Risposta di Customer Service, il giorno 9 apr 2024
Jen, it's wonderful to hear that your stay at Hyatt Place Minneapolis/Downtown was enjoyable. We're thrilled you found our venue easy to navigate, enjoyed our spotless and roomy suites, and appreciated our caring team members. It seems our pool provided a tranquil escape and our hearty breakfast was indeed a highlight of your stay. We truly look forward to creating more memorable experiences for you during your next visit.

10/10 Eccellente

nicole, Waukesha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The beds were comfortable and breakfast was great. So convenient and enjoyed the hot items.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 9 apr 2024
Nicole, it's delightful to know that you enjoyed your stay at the Hyatt Place Minneapolis/Downtown. We're glad that the beds provided comfort and that you appreciated our substantial breakfast spread with hot items. We strive to offer convenience and satisfaction to our guests. We hope to welcome you back soon for another wonderful stay!

10/10 Eccellente

Sophia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Sophia, thank you for choosing Hyatt Place Minneapolis/Downtown and leaving us such a fantastic rating on Expedia. We're thrilled to see our efforts to ensure a wonderful stay has resonated with you. We eagerly look forward to your next visit!

10/10 Eccellente

Azael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 7 apr 2024
Azael, thank you for taking the time to leave a comment. We're pleased to know that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. It's always wonderful to realize that our guests consider us a good choice. We hope you'll visit us again soon.

2/10 Terribile

Jeremy

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
Paper thin walls, could easily hear other guests in their bathroom, as well as behind the headboard of shared wall in sleeping area. Noisy guests all night long. Staff told me next time to call Security. Lots of outside noises especially during the night; police sirens and ambulance as property is very close to Hennepin Healthcare Hospital/ER.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 6 apr 2024
Jeremy, we regret to hear about the disturbance you encountered during your stay. We understand that peace and quiet is important when choosing a booking location and we apologize that your experience did not reflect this. It's our standard protocol for any noise complaints to direct the guests to contact our security team. We also acknowledge your note about external noise, an aspect we unfortunately don't have direct control over considering our proximity to essential services. We hope you'll give us another opportunity to offer a more serene and comfortable experience.

10/10 Eccellente

page

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 apr 2024
Page, we're thrilled to know that you had an outstanding stay at the Hyatt Place Minneapolis/Downtown. We appreciate your high rating and we're looking forward to welcoming you back for another pleasant experience.

8/10 Buono

Marlana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Marlana, thank you for providing your feedback. Your perspective is instrumental in helping Hyatt Place Minneapolis/Downtown constantly improve. Our dedicated team comes in every day hoping to exceed guest expectations. Therefore, it’s highly encouraging for them to receive positive ratings like yours. We are eager to welcome you back soon for another pleasurable stay.

10/10 Eccellente

Michael

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 apr 2024
Thank you for taking the time to leave this wonderful rating, Michael! We hope to see you again soon at Hyatt Place Minneapolis/Downtown so we can share yet another amazing experience!

8/10 Buono

Chandini

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Chandini, it's great to hear you had a pleasant stay at the Hyatt Place Minneapolis/Downtown. We always aim to provide an enjoyable experience for our guests and it seems we hit the mark for you. We look forward to welcoming you back soon!

8/10 Buono

Liezette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like how quiet the place is even though there's a lot of people who booked that day. I love their options on breakfast buffet. I don't like how limited their menus at Starbucks
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 14 apr 2024
Liezette, thank you for sharing your feedback. We're pleased to learn you appreciated the calm ambiance at Hyatt Place Minneapolis/Downtown despite the high occupancy. It's great to hear our breakfast buffet was to your liking. Regarding our offering at Starbucks, we constantly strive to provide a variety of options and will definitely consider your comments as we work on enhancing our menu choices. Looking forward to seeing you again on your future visits.

6/10 Soddisfacente

Adetayo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pricing of the parking was a surprise. These changes the total cost of stay. Also the parking area is small and many cars end up getting scrapped or scratched.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Adetayo, thank you for sharing your experience regarding the parking situation. We understand that unexpected costs can be inconvenient. Equally, having a small parking area is understandably not ideal. Rest assured, we take your feedback seriously and will strive for improvements. We hope for another opportunity to serve you better in the future.

10/10 Eccellente

Aanye'

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very spacious for a family of 5.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Aanye', it's heartening to learn you and your family enjoyed the ample space in your accommodations at Hyatt Place Minneapolis/Downtown. We are committed to providing a comfortably extensive environment to families like yours. We hope to see you again in the future.

10/10 Eccellente

Smita

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All good but wish they provided water bottles in room. Besides that no complaints.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Smita, thank you for your wonderful feedback regarding your stay at Hyatt Place Minneapolis/Downtown. It's delightful to know you enjoyed your visit without any major concerns. Noted about the water bottles, we constantly strive to improve our offerings based on guest feedback. We look forward to welcoming you back in the future.

2/10 Terribile

Trevon

Non mi è piaciuto: Pulizia e personale e servizio
Risposta di Customer Service, il giorno 1 apr 2024
Trevon, your rating indicates that there were aspects of your stay that weren't up to expectations. We would greatly appreciate the chance to know more about your experience, as your feedback helps us enhance our services and alleviate any dissatisfaction. Please don't hesitate to provide details when you can. We strive to offer a better experience for all our guests in the future.

8/10 Buono

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Thank you for taking the time to leave us a 4/5 rating, Karen!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Minneapolis/Downtown.

10/10 Eccellente

Adiam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed the room and breakfast!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Adiam, it's delightful to hear that you enjoyed your stay at the Hyatt Place Minneapolis/Downtown! We're thrilled that both the room and breakfast lived up to your expectations. We hope to welcome you back soon for another remarkable experience.

2/10 Terribile

Shiv

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Limited breakfast options for vegetarians, slow service, one of the worst Hyatt I ever visited, less lightning.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Shiv, your feedback is valuable and we appreciate your critique on our breakfast variety and service time. We realize the importance of catering to various dietary requirements and we're always working on speeding up our services. While we try to provide a calming atmosphere through our lighter decor, it seems we may have missed the mark for your taste. We're taking your thoughts into account and we hope your future stays can be more fulfilling.

10/10 Eccellente

noah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 28 mar 2024
Noah, it's fantastic to hear that your time at Hyatt Place Minneapolis/Downtown was enjoyable. We truly appreciate your positive rating and look forward to hosting you again soon.

8/10 Buono

Tommy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great! The one thing that needs attention is the pool, we took our kids to swim in the hotel pool but had to leave because it had way to much clorine. We all started coughing and our eyes where burning. Other then that the stay was nice.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Tommy, it's wonderful to know you considered your stay at the Hyatt Place Minneapolis/Downtown to be largely enjoyable. We appreciate your feedback regarding the aquatic area; rest assured we maintain all areas according to safety regulations and will look into this matter. We're glad the rest of your visit was satisfying, and we look forward to serving your family better in the future.

10/10 Eccellente

Alvaro

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 16 apr 2024
Alvaro, thank you for taking the time to rate your stay at Hyatt Place Minneapolis/Downtown. We're delighted to know you've had a fantastic experience. Your support is very much appreciated, and we hope to see you again.

2/10 Terribile

Piper

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 15 apr 2024
We appreciate the feedback, Piper.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Eccellente

Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Juan, it's great to see that you have a positive experience at Hyatt Place Minneapolis/Downtown. We appreciate your five-star rating and hope to welcome you back in the near future. Thank you for choosing us!

10/10 Eccellente

Emily

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large comfortable room. Comfortable bed and linens
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 23 mar 2024
Emily, it's wonderful to hear that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. We're delighted you found the size of the room to your liking and that you appreciated the comfort of our beds and linens. We look forward to welcoming you back for another comfortable stay in the future.

4/10 Scarso

Marcus

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very old and tired property that is in serious need of a renovation or just knock out down. Water pressure in the showers was a dribble and the elevators felt like they would struggle to make the next floor. Dining and bar area is cavernous and lacks any atmosphere. Really disappointing to have Hyatt in the name
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 23 mar 2024
Marcus, it is regrettable to read about the areas that fell below your expectations during your stay. While it saddens us to hear about your experience with room amenities and the ambiance of our dining area, we want to assure you that we are constantly seeking ways to improve. Continuous renovations and careful maintenance are part of our ongoing efforts. Your feedback is an essential part of this process, and we appreciate it. Our team certainly hopes to have another opportunity to welcome you to show our improvements.

10/10 Eccellente

Vladimir, Oakland Park

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Vladimir, thank you for choosing Hyatt Place Minneapolis/Downtown. We are delighted that you had a stellar experience. Please come back again in the future!

10/10 Eccellente

Fartun

Mi è piaciuto: Pulizia
Staff was rude
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 19 mar 2024
Fartun, it's disheartening to learn about your encounter. High standard service and courtesy are key principles at our hotel, so it's unfortunate to hear about your experience. We truly appreciate your feedback and assure you that steps will be taken to address our team members' interaction with guests. We hope to have another opportunity to hosting you for a more favorable stay.

10/10 Eccellente

Armando

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was excelent the only thing i dont like is i need to pay 30 dollars for parking by day
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Armando, we're delighted to know your stay at Hyatt Place Minneapolis/Downtown was excellent. However, we hear your concern about the daily parking fee. Please note, it is competitive with local rates. We hope it doesn't deter from your overall positive experience with us. Looking forward to hosting you again in the near future.

10/10 Eccellente

Krista

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 7 apr 2024
Thank you for sharing your perfect rating with us, Krista!It's wonderful to see how much you appreciated your time at Hyatt Place Minneapolis/Downtown! We want everyone to feel right at home at Hyatt Place Minneapolis/Downtown. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Ernest

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the spacious room & super accommodating staff!
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 17 mar 2024
Ernest, we are thrilled to hear that you relished the roomy accommodations at Hyatt Place Minneapolis/Downtown. Also, thank you for acknowledging the hospitality of our team members. These positive comments will be shared with them. We look forward to welcoming you again for another fantastic stay.