Hall

Recensioni per Radisson Blu Mall of America

4.5 out of 5
Radisson Blu Mall of America
2100 Killebrew Dr, Bloomington, MN

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 1089 su 1813 recensioni" "
Valutazione di 8 - Buono. 388 su 1813 recensioni" "
Valutazione di 6 - Soddisfacente. 195 su 1813 recensioni" "
Valutazione di 4 - Scarso. 86 su 1813 recensioni" "
Valutazione di 2 - Terribile. 55 su 1813 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Kim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, if you want a place in MOA this is the place! Staff, rooms and overall experience is always GREAT!! The only place we stay when we come into town!!
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Jhovanny

Viaggio di gruppo, Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing property only thing is, why do I have to pay for parking if I’m staying at your hotel? Overnight parking $27, not bad but shouldn’t it just be free!? Overall the property is clean and nice, shopping and food options due to MOA.
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Katharine

It was nice and convenient being attached to the mall. Check in was very slow, rooms were hard to regulate temperature and you could hear every time someone even just closed their door down the hall. Also no extra blankets and 0 washcloths in the room. Overpriced for all these things, you are paying for the location and some fancy looking chairs in the lobby but nothing else.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services , il giorno 3 mag 2024
Thank you for sharing your feedback. We’re glad you found the hotel’s connection to the mall convenient. However, we apologize for the slow check-in process and the discomfort caused by the room temperature and noise levels. The absence of extra blankets and washcloths certainly does not meet our standards, and we understand your concerns regarding the value for the price paid. We appreciate your candid comments, as they help us identify areas for improvement to enhance our guests’ experiences. We will take immediate steps to address these issues and hope to offer you a more comfortable and satisfying stay in the future.

6/10 Soddisfacente

Jeff

Viaggio con la famiglia
There was a mouse in our room and nothing was done about it. No compensation given.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Amy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in was easy and quick. Employees were very friendly and helpful. You can’t beat the location. We had a great time and great cocktails in the beautiful hotel bar. I will definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 28 apr 2024
Thank you for sharing your positive experience during your stay at our hotel. We are delighted to hear that you found the check-in process easy and quick, and that our employees were friendly and helpful. It's great to know that you enjoyed the convenient location and had a great time at our hotel bar with delicious cocktails.We appreciate your kind words and are thrilled to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay. If there is anything we can do to make your next visit even better, please do not hesitate to let us know. Thank you for choosing our hotel.

10/10 Eccellente

Shannon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Proximity to the mall was Perfect!
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Thank you for your feedback. We are delighted to that you enjoyed your stay with us and that the proximity to the mall as perfect. Thank you for choosing to stay with us and hope to serve you and your family again in the future.

8/10 Buono

Nil

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is nice and clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Dan Lundin, Hotel Manager, il giorno 24 apr 2024
Thank you for your kind words! We hope to welcome you back soon!

10/10 Eccellente

Benjamin, Hermantown

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
👍
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 24 apr 2024
Thank you for taking the time to provide your feedback. We are glad your enjoyed your stay with us. We look forward to welcoming you back again.

8/10 Buono

Franck, Paris

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hôtel de bonne qualité typique à l’américaine donc aucun moyen de couper la VMC bruyante dans la salle de bain. Chambre spacieuse et confortable mais vue depuis la chambre sur la zone technique du Mall of America digne d’un décor post apocalyptique vraiment dommage.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 24 apr 2024
we are glad that you enjoyed your stay with us and that you enjoyed so many aspects of our hotel and we hope you visit us again soon! Sincerely,

10/10 Eccellente

Maria, Milwaukee

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and convenient connected to the mall. The restaurant has great food and the staff is great
Soggiorno di 3 notti ad aprile 2024
Risposta di Dan Lundin, Hotel Manager, il giorno 24 apr 2024
It's wonderful to hear that you found our hotel to be clean and conveniently located!It's also so great to hear that our restaurant's food and staff met your expectations. We strive to provide our guests with excellent dining experiences and we are thrilled we could deliver that for you.We look forward to welcoming you back on your next visit to Mall of America!

4/10 Scarso

Marcos

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place acts nicer than it really is. It’s noisy with cardboard-thin walls and no in-room fan control to try to drown out the sound of other guests stomping, slamming doors, talking in the halls, and even urinating in their rooms next door at all hours of the night. The beds are rock hard, sheets scratchy and pillows unsupportive. Will never stay here again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Dan Lundin, Hotel Manager, il giorno 24 apr 2024
I am sorry to hear about the issues you faced during your stay. Your experience does not reflect the quality of service we strive to provide. Our topmost priority is our guest's comfort and satisfaction, and we're genuinely sorry that we fell short this time.Our team is continuously working on improvements and your feedback is an important part of this process. We hope that you will give us another opportunity to welcome you back and provide a better experience.

10/10 Eccellente

Bertha

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s attached to Mall of America and makes it easy to come and go without having to exit the hotel. It’s so close to the airport and it has a free shuttle to the airport.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for sharing your positive experience with us. We are glad to hear that you found the convenience of our hotel's location attached to the Mall of America to be beneficial for your stay. Additionally, we are pleased that our close proximity to the airport and complimentary shuttle service added to your overall convenience and satisfaction.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If you have any further comments or requests, please feel free to reach out to us. Thank you for choosing our hotel for your stay.

8/10 Buono

Maureen

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No housekeeping services; no wash cloths Restaurant food and service was excellent!
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for sharing your feedback on your recent stay at our hotel. We apologize for the inconvenience of not receiving housekeeping services and washcloths during your stay. Your comments have been noted, and we will address this issue with our housekeeping team to ensure that all guests receive the necessary amenities and services.We are delighted to hear that you enjoyed the restaurant food and service. Your positive feedback is greatly appreciated, and we will pass on your compliments to our restaurant staff.We value your feedback and strive to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or concerns, please feel free to reach out to us.

10/10 Eccellente

Teresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a great place to stay if shopping at the mall.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

8/10 Buono

Rita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Hotel Was Very unique
Soggiorno di 3 notti a marzo 2024
Risposta di Dan Lundin, Hotel Manager, il giorno 19 apr 2024
It's wonderful to hear your observation about our hotel's uniqueness. It is always our aim to provide a distinctive and memorable experience to all our guests. We're glad that you recognized and appreciated this aspect. Thank you for staying with us!

10/10 Eccellente

Chitrina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was very nice and it was so convenient to get into the mall.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services , il giorno 21 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

6/10 Soddisfacente

Melissa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking is a challenge and there is an extra fee for parking. Love the peloton bikes in the fitness room and complimentary bottle water in room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for sharing your feedback regarding the parking situation at our hotel. We apologize for any inconvenience you experienced with parking and the additional fee. We will take your comments into consideration as we continue to improve our services for our guests.We are glad to hear that you enjoyed the amenities such as the Peloton bikes in the fitness room and the complimentary bottled water in your room. We strive to provide a comfortable and enjoyable stay for all our guests, and we appreciate your positive feedback on these aspects.If you have any further comments or suggestions on how we can enhance your experience at our hotel, please feel free to reach out to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terribile

Bryan

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for your staying with us. We apologize for any inconvenience that you may have faced during your stay. We are working diligently to make sure our guest enjoys their stay.We hope you give us another opportunity to host you in the future.

4/10 Scarso

Dylan

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The pool was closed on the night that we stayed. As it is listed as an amenity of the hotel and wasn't available to us, I am going to request a discount on the price for our stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
I apologize for the inconvenience you experienced during your stay. It’s certainly disappointing when an advertised amenity like the pool is not available. Thank you for bringing this to our attention, and we hope to improve your experience in the future!

10/10 Eccellente

Sherrellis, Roswell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Eccellente

PATRICE

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
The lobby is beautiful but the chairs are ripped. The suite room we had was very nice. Loved the bathroom and space.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 22 apr 2024
Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed the suite room and found the bathroom and space to be to your liking. Your comments about the lobby chairs being ripped have been noted, and we will address this issue promptly to ensure a more pleasant experience for our guests.We appreciate your positive feedback and look forward to welcoming you back in the future. If you have any further comments or suggestions, please do not hesitate to let us know. Thank you for choosing our hotel for your stay.

10/10 Eccellente

kenneth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services , il giorno 15 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Eccellente

Hailey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 3 mag 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Eccellente

Maribel

Soggiorno di 3 notti a marzo 2024
Risposta di Guest Services , il giorno 3 mag 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

8/10 Buono

Francis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean. The furnishings were a bit old and worn in spots. My one issue is that the main door is heavy so when other renters in the area were exiting their rooms, the door would slam shut. This wasn't an issue during the day, but late at night it was troubling to hear the noise while attempting to rest.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 14 apr 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean upon your stay. However, we understand your concerns regarding the furnishings and the noise from the main door.We are in the process of reviewing each piece of our furnishings that have shown signs of wear to ensure our accommodations meet our standards of quality and comfort. Your comments are invaluable to us in this ongoing effort.Regarding the main door, we apologize for the disturbance caused. We are looking into solutions such as dampening devices that can be installed to prevent the door from slamming. In the meantime, we will remind our staff to be mindful of noise levels, especially during the late-night hours, to ensure all our guests can enjoy a restful night’s sleep.We appreciate you bringing these issues to our attention, and we hope to welcome you back in the future for a more peaceful and enjoyable experience.

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Housekeeping came far too early each morning. We were still in bed and they were knocking on our door before 11am. And they knock over and over again; it’s quite persistent. Even on our last day, they stopped by around 10am. Now why would they even be knocking on a doors that early on checkout day, when checkout is at noon? It was ridiculous.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 14 apr 2024
Thank you for sharing your feedback regarding your recent visit. We apologize for any inconvenience caused by the early morning visits and the persistent knocking on your door. Your comments have been noted and will be shared with the relevant team to ensure that such issues are addressed and improved upon in the future. We appreciate your input and strive to provide a more comfortable and enjoyable experience for all our guests. Thank you for bringing this to our attention.

10/10 Eccellente

Becky

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved staying at this hotel. Conveniently attached to the Mall of America which allowed us to stop at our room for small breaks throughout the day. The pool was great for the kids. Most of the vending machine sodas were sold out on multiple floors but that was not a huge issue. Room clean, staff was nice. Bonus was the free shuttle to/from airport
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 14 apr 2024
We are thrilled to hear that you enjoyed your stay with us! It’s wonderful to know that our convenient connection to the Mall of America added comfort to your visit, allowing for those much-needed breaks in between your activities. We’re also delighted that the pool was a hit with the kids!We apologize for the inconvenience with the vending machines. We strive to keep them fully stocked and we will certainly address this to ensure that all our guests have access to refreshments when needed.Your kind words about the cleanliness of our rooms and the friendliness of our staff are greatly appreciated. We’re also glad that the complimentary shuttle service added value to your stay.Thank you for choosing our hotel for your family’s adventure. We look forward to welcoming you back soon for another memorable experience.

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services , il giorno 3 mag 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Eccellente

Jill, Garfield

Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 3 mag 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

2/10 Terribile

Kari

Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Mall of America.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room. Your satisfaction is important to us as we value your stay.

10/10 Eccellente

Marcus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Absolutely perfect location!!!!
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 8 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Eccellente

Amy M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The woman who checked us in was very helpful and had a very nice"welcoming" personality. I wish I would have remembered her name.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 7 apr 2024
Thank you for sharing your positive experience with us! We’re delighted to hear that the agent who checked you in left such a warm and welcoming impression. We appreciate your kind words.Our team takes pride in providing excellent service, and we’ll make sure to pass along your feedback to her.We hope to welcome you back soon and thank you for choosing our establishment!

6/10 Soddisfacente

Octavia

Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 3 mag 2024
Thank you for staying with us. We do apologize for any inconvenience that you may have faced during your stay. We are working diligently to make sure our guest enjoys their stay.

10/10 Eccellente

Vinanna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good customer services
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services , il giorno 7 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

6/10 Soddisfacente

Lourdes, Durham

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 8 apr 2024
Thank you for your feedback. We do apologize for any inconvenience that you may have faced during your stay. We are working diligently to make sure our guest enjoys their stay.

10/10 Eccellente

Kyle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services , il giorno 7 apr 2024
Thank you for staying with us. We appreciate your feedback. We are looking forward to seeing you again in the future!

10/10 Eccellente

Monique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a great location. Staff is wonderful. Room and hotel as a whole was very clean. The ONLY con I can think of is the rooms don't have a microwave.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services , il giorno 8 apr 2024
Thank you for your feedback on your recent stay with us. We are delighted to hear that you found our location convenient, our staff wonderful, and our hotel clean. We appreciate your suggestion regarding the availability of microwaves in the rooms and will certainly take it into consideration for future improvements. We strive to provide a comfortable and enjoyable experience for all our guests and your input is valuable to us. Thank you for choosing to stay with us and we hope to welcome you back in the future.

6/10 Soddisfacente

Sandra

It was nice, some employees weren’t friendly and it was costly
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services, il giorno 5 apr 2024
Thank you for staying with us. Sorry to hear that some staff was not friendly, we have taken the concerns and will be fixing the issue. We are happy to have you back to visit us.

10/10 Eccellente

Elaine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close proximity to Mall of America.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 5 apr 2024
Thank you for your stay. We are happy to welcome you back.

6/10 Soddisfacente

Arlene

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
The property is attached to Mall of America, which is a plus, but did not have enough convenient amenities such as no microwave in the rooms, and no laundry room on site. Would have been a plus if there was a jacuzzi/hot tub in the pool area.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Services , il giorno 15 apr 2024
Thank you for your valuable feedback and for highlighting the positive aspect of our property’s connection to the Mall of America. We are glad that you appreciated this feature.We understand your concerns regarding the amenities. The absence of a microwave in the rooms and a laundry room on-site is noted, and we will take this into consideration as we continuously seek to improve our guest experience. Additionally, your suggestion for a jacuzzi/hot tub in the pool area is a wonderful idea. We are always looking for ways to enhance our facilities, and we will certainly discuss the possibility of adding this feature for our guests to enjoy.We hope that these inconveniences did not detract significantly from your overall experience and that you will consider staying with us again in the future. We are committed to providing a relaxing and enjoyable stay for all our guests.

4/10 Scarso

Melinda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
No microwave in room and no hot tub.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Services, il giorno 5 apr 2024
Thank you for taking time to review your recent stay. I apologize that we did not exceed our expectations and will use this feedback to improve.

10/10 Eccellente

Breanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Beautiful hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 5 apr 2024
We are thrilled you had a great experience. We look forward to welcoming you back again!

10/10 Eccellente

Dylan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice place. All staff was very helpful and the cafe in the morning was very good. Be warned though of one thing, the doors to the room are pretty heavy to open
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Services, il giorno 5 apr 2024
This is great news! We are thrilled you had a great experience. We look forward to welcoming you back again!

8/10 Buono

Beverly, Villa Rica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services, il giorno 5 apr 2024
Thank you for your feedback! We are thrilled to know you had a great stay. We look forward to welcoming you back again!

10/10 Eccellente

Kandise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in and out was effortless. And the connection to the mall A
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Services , il giorno 2 apr 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Eccellente

Ashley

Viaggio con famiglia e bambini piccoli
Nice property
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Services , il giorno 2 apr 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Eccellente

Melissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Handy and convenient for shopping. The only thing i didn't like was lack of counter space in bathroom.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services , il giorno 1 apr 2024
Thank you for your feedback. We appreciate your positive comments regarding the convenience of our location for shopping. We have noted your concern about the lack of counter space in the bathroom and will take this into consideration for future improvements. Your input is valuable to us as we strive to enhance the overall guest experience. Thank you for choosing to stay with us.

10/10 Eccellente

Moease

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was clean, beautiful decor and friendly staff.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services , il giorno 1 apr 2024
Thank you for taking the time to share your feedback. We are delighted to hear that you found our property clean, with beautiful decor, and that our staff provided friendly service. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing to stay with us.

10/10 Eccellente

Emily

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place was absolutely beautiful. Less busy than other bars and restaurants in the mall, has its own entrance to the mall. Everyone was so so nice the entire time. Comfiest beds ever
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Services , il giorno 1 apr 2024
Thank you for your glowing review. We are thrilled to hear that you found our property to be absolutely beautiful and enjoyed the convenience of our location with its own entrance to the mall. It is wonderful to hear that our team provided exceptional service throughout your stay. We are pleased to know that you found our beds to be the comfiest ever. Your feedback is truly appreciated and we look forward to welcoming you back for another memorable experience. Thank you for choosing to stay with us.

8/10 Buono

Larry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very nice to be connected to MOA. Breakfast onsite was delicious as well.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Services , il giorno 1 apr 2024
Thank you for your feedback. We are pleased to hear that you enjoyed the convenience of being connected to the Mall of America and that you found the breakfast onsite to be delicious. Providing a seamless and enjoyable experience for our guests is a top priority for us, and we are delighted that these aspects of your stay met your expectations. Your comments are greatly appreciated, and we look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing to stay with us.