Gentili Clienti,Apprezziamo molto il commento positivo sul Vostro soggiorno nella nostra struttura e siamo felici che Vi siate trovati bene con noi. In attesa di rivederVi nella prossima stagione Vi poniamo i nostri più cordiali saluti,Il team dell’hotel Reine d’Azur

Gentili Clienti,Vi ringraziamo per il Vostro interesse alla nostra struttura. Prendiamo in considerazione i Vostri commenti per migliorare la qualità dei nostri servizi.Per quanto riguardo il servizio della prima colazione, l'adetta al ricevimanto che Vi aveva accolti, ha preso cura di verificare questo dato e Vi a confermato che questo servizio non era compreso nella tariffa da Vi accettata al momento della prenotazione. Se avete un giustificativo che il caso fosse contrario, Vi preghiamo di presentarcelo. Inoltre, la nostra colazione a buffet comprende un assortimento di prodotti freschi, artigianali, locali e biologici, che giustifica perfettamente il suo prezzo molto competitivo.Se durante il Vostro soggiorno incontrate difficoltà con l'attrezzatura della camera, oppure non siete pienamente soddisfatti della posizione della Vostra camera ecc., il nostro staff è attento e disponibile per migliorare la Vostra permanenza. Non esitate a contattare i membri del nostro team di accoglienza in caso di dubbi, faremo del nostro meglio per trovare una soluzione.Distinti saluti,Il team dell'Hotel Reine d'Azur

Bonjour, Merci pour votre note ! Nous sommes heureux que vous ayez passé un agréable moment avec nous. Au plaisir de vous revoir prochainement. La réception, hôtel Reine d'Azur.

Bonjour, Merci pour votre note ! Nous sommes heureux que vous ayez passé un agréable moment avec nous. Au plaisir de vous revoir prochainement. La réception, hôtel Reine d'Azur.

Grazie :) In attesa di darvi il benvenuto di nuovo

Buongiorno, La ringraziamo per i complimenti! Siamo contenti che vi è piaciuto il vostro soggiorno. Spero di rivedervi presto. La reception, hotel Reine d'Azur.

Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Chère Madame, Cher Monsieur,Nous vous remercions de votre avis honnête. Nous sommes désolés pour le gêne causé à vous et à votre enfant. Cela ne nous a jamais arrivé. Nous gardons au maximum la propreté de nos chambres et de notre linge. Concernant le restaurant, nos collègues avaient tout a fait raison: le restaurant Snack est une activité séparée de l'Hôtel Reine d'Azur. Cordialement,

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,

Dear Madam, Sir,You have given a very low rating to our establishment without giving the reason.We would like to have more details in order to improve the quality of our services.Your feedback will be much appreciated.Kind regards,

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guest,Thank you for taking your time to leave us your opinion, we are delighted to hear that you enjoyed your stay in our hotel. You are welcome in our establishment for a future stay. Best regards, The reception of the Reine d'Azur hotel.

Dear Guest,Thank you for your compliments! We are happy that you had a pleasant time with us. Looking forward to seeing you again soon. The reception, Hotel Reine d'Azur.

Dear Ms Johnson Suraiya,We acknowledge that your experience with us has not been the best and we would like to express how deeply sorry we are for not having been able to perform to the best of your expectations.We would like to address some the points in your comment.The apartments are situated 300 m from the hotel and this description is quite precise over at the tour-operator websites. For more information our direct link is available at hotelreinedazur.com. And the same goes for the breakfast schedule.The lack of hot water during your stay has been caused by a boiler malfunction, which could not have been foreseen, and the right piece was not immediately available to repair it. As an emergency solution we suggested for your family to use a shower at the hotel. It was not ideal, but it was the best we could do with the hotel booked up.As a gesture, breakfast was offered to your family. We do not have other meals served; therefore, a more ample option was not possible.Furthermore, we offered you the use of the parking card for the duration of your stay.It was erroneous for you to suppose that the parking was free during your stay because of the festivities. The calendar can prove you wrong.Finally, the last night of your stay was refunded even if you announced your departure at the last moment. If you feel like a bigger compensation is due, we would like to underline that you however had some use of the apartment in question, and we need to receive some compensation for that as well, in order to invest it in the improvement and repairs of the equipment. Again, we deeply regret that you were not able to take the whole advantage of the apartment with the veranda and the terrace, which has plenty of space inside, is completely renovated and is usually greatly appreciated for its view and position.You and your family are welcome back any time you decide to visit our area again.Kind regards,The Hotel Reine d'Azur team

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. If during your stay you encounter any difficulties with the room equipment of the room, or are not completely satisfied with the location of your room etc., our staff is attentive and available to improve your stay. All hair dryers are in perfect state, there is a swith at the bathroom door to turn them on. Do not hesitate to contact the members of our Reception team in case of any doubt, we will do our best to find a solution.Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

Cher Monsieur Philippe Rollet,Nous vous remercions de l'intérêt que vous portez à notre établissement.Nous prenons en considération vos remarques afin d'améliorer la qualité de nos services.Toutefois, c'est la première fois que l’on nous reproche que notre petit déjeuner soit servi sur notre terrasse fleurie les jours ensoleillés et sur notre véranda vitrée les autres jours.Et pour l’insonorisation, nous sommes en double vitrage, nous sommes en bord de mer, pour ne rien entendre il faut fermer les vitres.Concernant les tables de chevet, nous sommes désolés il s’agit d’une erreur nous sommes en train de renouveler certains meubles et cette absence est temporaire.Si pendant votre séjour vous rencontrez des difficultés avec de l’équipement de la chambre, ou si vous n’êtes pas satisfaits par sa position, notre personnel est à l'écoute et disponible afin d’améliorer votre séjour. N’hésitez de vous adresser aux membres de notre équipe Réception en cas de moindre doute, nous ferons de notre mieux pour trouver une solution.Cordialement,L'équipe Hôtel Reine d'Azur

Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur