Merci d'avoir pris le temps de partager vos impressions positives avec nous. Nous sommes ravis d'apprendre que vous avez apprécié la beauté de votre chambre.Votre satisfaction est notre priorité, et vos commentaires nous encouragent à continuer à fournir un service de haute qualité à nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour.

Thank you for your feedback. We apologize for any confusion regarding the amenities during your stay.Please note that the room type you booked does not include a fridge. However, we do offer rooms with fridges upon request, subject to availability. We regret any inconvenience this may have caused.Regarding parking, we do have parking available for our guests. We apologize if this was not clearly communicated or if you encountered any difficulty in accessing it. Your comments are valuable to us, and we will review our communication processes to ensure a more seamless experience for our guests.

Thank you for bringing your experience to our attention. We sincerely apologize for the inconvenience you encountered during your check-in process. We strive to provide excellent service to all our guests, and it is clear that we fell short of this standard during your visit.Please rest assured that we will address this issue with our staff to ensure that such behavior is not repeated. We value your feedback and will use it to improve our service quality.

We take these matters very seriously and will address them immediately to ensure that our rooms meet the highest standards of quality and cleanliness. Your experience does not reflect the level of service we strive to provide.

Thank you !

I'm sorry to hear that you had a negative experience. Could you provide more details about what went wrong? Your feedback is valuable and can help improve future experiences.

Thank you for sharing your review. We will use them to make improvements. If you'd like to discuss this further, please reach out to us directly. We hope to provide a better experience in the future.

Thank you for sharing your review. If you'd like to discuss this further, please reach out to us directly. We hope to provide a better experience in the future.

We are deeply sorry that the Jacuzzi was broken and that this problem was not addressed before your arrival. Your description of the malfunction and subsequent handling by our staff is concerning, and we will investigate why the issue was not resolved promptly or why an alternative room was not provided. This falls short of our standards, and we are taking immediate steps to prevent such occurrences in the future.

Thank you for a feedback! We are looking forward to welcome you again at out property.

Thank you for feedback! We take your feedback with us to improve our services. We can highly recommend you to book a room that include microwave and fridge for your next stay with us to skip doing it outside the room. We hope to welcome you back at our property in short!

Thank you for your feedback. We're glad to hear that our staff made a positive impression, Your comments are important to us, and we'll use them to work on improving our services. If there's anything specific you'd like to see changed, please let us know. We hope to have another chance to provide you with a better experience in the future.

Thank you for sharing your feedback. We will use them to make improvements. If you'd like to discuss this further, please reach out to us directly. Thank you for bringing these issues to our attention, and we hope to provide a better experience in the future.

Thank you for sharing your feedback. We will use them to make improvements. If you'd like to discuss this further, please reach out to us directly. We hope to provide a better experience in the future.

Merci de nous faire part de vos commentaires. Nous les utiliserons pour apporter des améliorations. Si vous souhaitez en discuter davantage, veuillez nous contacter directement. Merci d'avoir porté ces problèmes à notre attention et nous espérons offrir une meilleure expérience à l'avenir.

Thank you for sharing your feedback. We will use them to make improvements. If you'd like to discuss this further, please reach out to us directly. We hope to provide a better experience in the future.

Thank you very much for your outstanding review! We're thrilled to receive such high praise from you. It's wonderful to know that your experience at our hotel exceeded your expectations and that you were completely satisfied with your stay. Providing top-notch service and ensuring our guests have a fantastic experience is what we strive for, and we're thrilled that you felt we achieved that.

Bien que vous ayez déjà payé par Expedia, le dépôt de garantie peut être requis pour certaines charges non incluses dans la réservation initiale, comme les frais de service en chambre, les appels téléphoniques, ou encore les consommations dans le minibar. Cependant, je comprends que cela puisse sembler redondant ou frustrant lorsque vous avez déjà réglé votre séjour à l'avance.Il est toujours utile de vérifier les politiques de l'hôtel avant votre arrivée pour éviter toute confusion ou surprise. Cependant, je suis content que vous ayez apprécié la chambre elle-même et que vous l'ayez trouvée propre et agréable. Il semble que malgré les inconvénients, il y avait au moins un aspect positif de votre séjour.

Thank you for taking the time to share your feedback! We appreciate your review and are glad to hear that overall, you had a positive experience during your stay with us. Your satisfaction is important to us, and we're pleased that you found our accommodations to your liking.

C'est merveilleux d'entendre que vous avez apprécié votre séjour à l'hôtel et que vous avez trouvé notre personnel excellent ! Nous sommes ravis d'avoir pu contribuer à rendre votre expérience aussi agréable que possible. Si vous avez d'autres commentaires ou si vous avez besoin d'assistance pour quoi que ce soit, n'hésitez pas à nous le faire savoir. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite !

Thank you for choosing to stay with us during your time here. We're delighted that our property's convenient location near the Via Rail station and local metro has made your travels easier. We're truly sorry to hear about the inconvenience regarding the limited TV channels and the inability to access streaming services. We understand the importance of entertainment options during your stay and will certainly take this feedback into consideration for future improvements.Regarding breakfast, while we strive to provide a satisfying morning meal with options like cereal, baked goods, and occasionally pancakes and eggs, we regret if it didn't fully meet your expectations. Your feedback helps us refine our offerings to better cater to our guests' preferences.Additionally, we sincerely apologize for the issue with the fridge emitting a bad smell when the power is off. Rest assured, we're actively addressing this concern to ensure a comfortable and pleasant stay experience for all our guests.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience.

Thank you Rajaa for this wonderful review!

I'm glad to hear that you're satisfied with the response! If there's anything else you need assistance with or if you have any further questions, feel free to reach out anytime. Your satisfaction is important to us!

That's fantastic to hear! We're thrilled that you had such a great experience. Thank you Ritika for the perfect rating, and we hope to continue exceeding your expectations in the future. Let us know if there's anything else we can do to make your next visit even better!

Dear LoganThank you for your review and rating. We're sorry to hear about the inconvenience with the hot water in the shower. Our reception desk is available 24/7 to assist guests with any issues they may encounter during their stay. Please don't hesitate to reach out to us next time, and we'll do our best to ensure your comfort and satisfaction. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best regards

Dear kremer,Thank you for your review. We appreciate your feedback and are constantly working to improve our services. We hope to better meet your expectations in the future. If there are any areas we can improve upon or any suggestions you would like to share with us, please feel free to do so. We are always here to assist you and provide the best possible experience.Best regards

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a positive experience overall. Your 4 out of 5 rating means a lot to us, and we're glad we could meet your expectations.

Dear Adrian, Thank you for your interest in Empire Suites. We would like to gently remind you that here in Montreal, Quebec, we experience four seasons: spring, summer, fall, and winter. During the winter season, we turn off all air conditioning systems and switch on the heaters. Many thanks,

Nous vous remercions sincèrement d'avoir pris le temps de laisser un commentaire positif sur notre personnel. Chez nous, et il est gratifiant de voir que nos efforts sont appréciés. Nous transmettrons vos aimables mots à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !

Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority. Your recommendation means the world to us, and we can't wait to welcome you back for another amazing visit. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you again for your kind words and for choosing Empire Suites!

Nous sommes profondément désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous prenons chaque commentaire au sérieux et nous aimerions avoir l'opportunité de comprendre ce qui n'a pas fonctionné pendant votre séjour et de rectifier la situation. Si vous souhaitez discuter de vos préoccupations plus en détail ou si vous avez des suggestions sur la façon dont nous pourrions améliorer nos services, n'hésitez pas à nous contacter directement. Votre satisfaction est notre priorité absolue, et nous espérons avoir une chance de regagner votre confiance lors d'une future visite.

Thank you for taking the time to leave your feedback, Ryota!We're glad to hear that overall, your stay with us was positive. Your rating and comments are greatly appreciated, as they help us understand what we're doing well and where we can improve.If there's anything specific you feel we could have done better to earn that last star, please don't hesitate to reach out. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future for an even better stay!

Thank you for choosing Empire Suites for your stay and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your third visit with us and that our location, pricing, and on-site parking met your needs.It's wonderful to know that your check-in experience was smooth and that our staff, especially the young lady who assisted you, provided friendly and accommodating service. We're delighted that you found your business room to be spacious and comfortable, and that you appreciated the luxurious design of the marble bathroom.Your recommendation means a lot to us, and we are honored to have earned your loyalty. We look forward to welcoming you back for your next visit, and we'll strive to make it just as enjoyable as your previous stays. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for your kind words!

We appreciate you taking the time to provide feedback on your recent stay with us. We're sorry to hear that your experience did not meet your expectations. If there are specific issues or concerns you encountered during your visit, we would appreciate it if you could share them with us. Your feedback will help us identify areas for improvement and ensure that we provide a better experience for our guests in the future.Please feel free to reach out to us directly with any further comments or suggestions you may have. We value your input and hope to have the opportunity to make it right and welcome you back for a more positive experience in the future. Thank you for bringing your concerns to our attention.

Chere Fany,Nous excusons de tous les problèmes que vous avez vécu avec nous et nous espérons vous accueillir une autre fois pour une belle expérience.Merci!

Dear Sam,Thank you for your feedback. We take your rating seriously and apologize if your experience did not fully meet your expectations. If you have any further comments or suggestions on how we can improve, please don't hesitate to share them with us. We value your input and hope to have the chance to enhance your experience in the future.

Dear Isabel,Thank you for your feedback. We're glad to hear that you found our front desk staff helpful and sweet. However, we apologize for any disturbance caused by the noise from the neighboring room. Your comfort is important to us, and we will work to address this issue to ensure a more pleasant stay for our guests in the future. If there's anything else we can do to improve your experience, please let us know. We appreciate your rating and hope to welcome you back for an even better stay next time.

Dear Hazem,Thank you for your rating. We appreciate your feedback and apologize that your experience was not perfect. If there are any specific areas where you feel we could improve, please let us know so we can address them accordingly. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future.

Dear Michelle,Thank you for your kind words! We're delighted to hear that Frida made your stay memorable. We'll be sure to pass along your appreciation to her and the rest of our team. Looking forward to welcoming you back soon!

Dear Akshay,Thank you for your feedback. We appreciate your input and will certainly take your comments into consideration as we strive to improve our food services. We apologize for any inconvenience this may have caused during your stay. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to exceed your expectations in the future.

Dear Dion,Thank you for your continued loyalty and kind words! We're thrilled to hear that you consistently enjoy your stay with us and appreciate our hotel's location. We look forward to welcoming you back on your next visit to Montreal!

Dear Jacob,We appreciate your feedback and apologize that your recent experience did not meet your expectations. Your comments are valuable to us, and we will work diligently to address any issues to improve our service. If you have any specific concerns you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to better serve you in the future.

Dear Jasbir,We're truly sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about what went wrong so we can address it promptly. Please feel free to reach out to us directly with any further details or concerns you may have. We value your input and hope to have the chance to make things right for you in the future.

We sincerely apologize for the discrepancy between the picture of the bathroom and the actual one you received during your stay. We understand how frustrating it can be to encounter such discrepancies, especially when you're expecting a certain standard.While we regret that we were unable to address this issue immediately due to the absence of the manager, please know that we take your feedback seriously. We will ensure that our online representations accurately reflect the current state of our rooms to avoid any further confusion for our guests.Your satisfaction is our top priority, and we would like to make things right for you. Please reach out to us directly so we can discuss possible solutions or accommodations to improve your experience. Your feedback is invaluable to us, and we appreciate your understanding.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We look forward to the opportunity to better serve you in the future.

Chere Marie,Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes, et nous vous présentons nos excuses sincères.Pour comprendre plus précisément les raisons de votre insatisfaction, pourriez-vous s'il vous plaît nous fournir davantage de détails sur les problèmes rencontrés ? Votre avis est très important pour nous, et nous sommes déterminés à prendre les mesures nécessaires pour améliorer nos services.N'hésitez pas à nous contacter directement au (514) 849 - 3216 pour discuter de manière approfondie des problèmes que vous avez rencontrés. Nous sommes là pour vous écouter et travailler sur des solutions.En espérant avoir l'opportunité de regagner votre confiance lors d'une éventuelle visite future.Cordialement,Empire Suites!

Dear Lhea,Thank you for sharing your feedback. We're sorry to hear about your less-than-satisfactory experience. We take your concerns seriously and would like to learn more about the specific issues you encountered. Please reach out to our management team at (514) 849-9812 so we can address your concerns directly.We apologize for any inconvenience caused and appreciate your understanding.Best regards,

Dear Gerardo,Thank you so much for your 5 out of 5 review!We are thrilled to hear that you had a wonderful experience at our hotel.We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,

Hello,Thank you for leaving us a review.We look forward to having you as a guest in the future.