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Recensioni per Click Hotel Caliph

3 out of 5
Click Hotel Caliph
M/s Metro Hospitality Pvt Ltd, 101, Near Powai Police Station, Mumbai, Maharashtra

Recensioni

4,8
Valutazione di 10 - Eccellente. 0 su 22 recensioni" "
Valutazione di 8 - Buono. 6 su 22 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 22 recensioni" "
Valutazione di 4 - Scarso. 2 su 22 recensioni" "
Valutazione di 2 - Terribile. 9 su 22 recensioni" "

5,0/10

Pulizia

5,6/10

Personale e servizio

4,4/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Navin

Soggiorno di 1 notte a settembre 2022

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
very average hotel
Hotel undergoing renovations. Bathroom was very dirty. Had to call twice to get it cleaned.
Soggiorno di 2 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a novembre 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2018
Risposta di udy, il giorno 30 ott 2018
Dear Guest , Greetings from hotel Caliph . Thank you for your kind feedback . We strive very hard to suffice our guests each and every demands. Any not feel well could had been sorted out at the hotel itself if we had known earlier. Anyway we definitely would try to improve more on this and would see that this does not happen next time for sure .

2/10 Terribile

Subhojit, Mumbai

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
It is waste of money.The ac was terrible. The shower does not work either
Soggiorno di 2 notti a settembre 2018
Risposta di Majeed Khan, il giorno 12 set 2018
Greetings!! Thank you for taking the time to review us and also for sharing your valuable feedback during your stay with us. Please accept my heartfelt apologies for the less than satisfactory hotel experience you had during your stay with us. Our team stands committed to addressing any lapses experienced by our guests, and be rest assured we have shared your comments with the team and we will ensure appropriate measures are taken to avoid future recurrences. At The Caliph Hotel, it is our constant endeavor to offer pleasant memories experience's through our commitment to quality service; therefore your feedback is very important to us.We regret that you encountered some difficulty, and once again apologize for the inconvenience this may have caused you. We hope to gain your understanding as Caliph Hotel takes pride in its standards of service excellence and I do hope we have the opportunity of serving you in the near future The team assures you of our best services at all times and look forward to welcoming you . Warm regards, Team Caliph Hotel

2/10 Terribile

Gaurav

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
this is not 3star, only 1 star
Soggiorno di 2 notti a luglio 2018

2/10 Terribile

PANKAJ

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very poor service. Strong stench in the hotel.

2/10 Terribile

Matt, Wellington, New Zealand

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Run down
I booked into this hotel because I was attending a conference in Mumbai and the hotel of my first choice was booked out. "The Caliph" was on the conference's list hotels nearby, I took this to be an endorsement and (unfortunately) booked without further looking into this place. Upon arrival it became clear to me that this hotel is not only sub-standard, but positively run-down. At first, management made a mistake and out my into a "standard" room (disappointing enough), but transferred me into a "suite" after less than 10 minutes. Unfortunately, the "suite" wasn't much better than the room I initially saw. There were cables hanging out of unfinished walls, only about half the power-plugs in the (many) rooms were functional and the general level of cleanliness was terrible. The bedsheets had many stains on them and the bathroom looked like it hadn't been cleaned properly in years. I only had a look at the breakfast "buffet" once and then decided to eat elsewhere. If I hadn't been so desperately in need of sleep after a long flight, I would have looked for a new hotel straight away.
Soggiorno di 3 notti a dicembre 2017

8/10 Buono

Chandrasekhar

Mi è piaciuto: Personale e servizio e comfort della camera
Good location and reasonable price
Location is very convenient. Bathroom condition can be improved. Reception ambience is average
Soggiorno di 1 notte a luglio 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
okay for overnight stay
Stayed overnight. Satisfactory overall. Great front desk. Fuss free check in & check out. Check out time at 12.00 but allowed to stay till 13.30. No control on AC in room. No tea/coffee kit in room. Breakfast is complimentary but the restaurant staff initially said it is chargeable but when insisted they verified and agreed. The quality is just okay.
Soggiorno di 1 notte a maggio 2017

4/10 Scarso

Stephen

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This is not a hotel that I would book again. The facility was under construction. Some hotels can manage construction and make guests comfortable. This is not one of them. We had a cup of coffee at the restauirant and decided not to go back for any meals.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
No key to lock the room on the first day!

8/10 Buono

Somdeb, Kolkata

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
A good pick for stay in Powai
The stay was good. AC were very noisy and pretty old. Location was easy to find. Food is also not bad.
Risposta di Bhaskar, il giorno 2 ago 2016
We thank you for staying with us and we appreciate your feedback.We will definitely upgrade the AC.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
WORST EXPERIENCE OF MY LIFE
Absolutely disgusted by this hotel experience. I travel almost every week for business and I must have stayed in over 200 hotels in the last 10 years. This one was by far the worst hotel I have ever stayed at. Actually I didn't stay for more than 3 hours even if I had booked for 2 nights. As soon as I saw the room I started making arrangements to get out of that room asap! Everything advertised is just not true. The room was advertised as a 35 sq meters, Free WiFi, 32-inch LCD TV with premium channels, Refrigerator, minibar (stocked with some free items), and coffee/tea maker, Select Comfort bed with premium bedding and a Private bathroom with a deep soaking bathtub. INSTEAD I got a 15sq meter filthy room with dirty linen, no sign of Refrigerator, minibar, 32-inch LCD or bathtub, an air condition system probably 20 years old that was so filthy we couldn't dare to touch it and rotten furniture which looked not only dirty but ready to fall apart. It goes with out saying that we didn't even attempt to lie down in the bed and sleep. I cant understand how hotels like that are still advertised via hotels.com. I am filing a full complain to get my money back and I want to make sure that this hotel is not allowed to take people's money for a service that falsely advertise that they offer.

6/10 Soddisfacente

aneesh

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Do NOT stay at this hotel
This hotel was recommended to stay at because it was near IIT. DO NOT stay at this hotel. I'm not sure why it has 3 out 5 stars. First, the rooms are terrible, really dirty, beds are uncomfortable, the door looks like someone tried to break in, plug in didn't work, lights were out. More importantly there was NO HOT WATER. We let it run for 30 minutes and still got none. The air conditioning didn't work. When we asked for a rollaway (which I had arranged in advance and it was not set up), they brought a 2 inch foam mat and laid it on the ground! The hotel staff wasn't very friendly. I actually only stayed in this hotel 1 night and had to move because I just felt unsafe and with no hot water it just wasn't working. It was kind of a pain to get out of because I had booked through Expedia (who was very nice) but the hotel was annoyed.

6/10 Soddisfacente

Darshit Patel,

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Not recommended for a vacations
i would not recommend this hotel for a vacation, but that is gor no specific reason. Rooms are nice and clean. Hot water which was told us would be provided in mong. And evening only was available 24 hrs. Hotel restaurant is not uptothe mark ( very bad ) plz don't eat their. I stayed their for 3 nites and was comfortable. Hotel staff was good and very helpful. I was outmostly for hole day and would find my room all clean after work which was good. This hotel will be good for a business trip.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Poor Hotel
Poor. This hotel they say room service 24/7 but you dont get anything after 11pm including water to drink.They buy from local shops and once they close after 11pm you dont get anything.

6/10 Soddisfacente

Viaggiatore verificato

Average service, easy to reach location
The hotel is in a good location in Mumbai, very easily reachable, though the neighborhood is not that great. Hotel staff is ok. Breakfast is not very great.

2/10 Terribile

yashvir, anand

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nothing is close to this hotel. Not worth.
In bathroom there was no washbasin but a steel sink. Very dirty place and very bad food. Staff are very rude to even senior citizens. It's rating is wrong it should be -5 out of 5. Will never visit again to this hotel again.

8/10 Buono

K, USA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good price to location, with friendly staff
Being from out of country, location, cleanliness for the right price is important. Although it is a bit tricky to spot the hotel, location is good. Another tricky aspect is the entrance, wish the management give a better description of accessing the hotel and definitely how to enter. There is no sign anywhere saying the hotel location. 5 minutes to walking towards powai lake. Room is adequate, although everything is not what it looks like in the photos. Hot water...not available if you wake up by 5am. Staff is excellent, despite having to call a couple of times for the missing towels in the room. Breakfast is very good. Did appreciate the staff holding my bags in storage for my late evening departure. Will be helpful to provide some cups or glasses in the room. Will definitely go back.

8/10 Buono

Vijay, Chennai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place and good location
A good hotel with courteous staff. Conveniently located next to IIT. Great views from the 8th floor. feel on top of the world. Best hotel in its class, value for money!