Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 30 su 89 recensioni" "
10 - Eccellente
30
Valutazione di 8 - Buono. 28 su 89 recensioni" "
8 - Buono
28
Valutazione di 6 - Soddisfacente. 16 su 89 recensioni" "
6 - Soddisfacente
16
Valutazione di 4 - Scarso. 8 su 89 recensioni" "
4 - Scarso
8
Valutazione di 2 - Terribile. 7 su 89 recensioni" "
2 - Terribile
7
7,8/10
Pulizia
7,6/10
Personale e servizio
7,6/10
Servizi
7,2/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
6/10 Soddisfacente
Marcacci
1 ago 2012
Non mi è piaciuto: Condizioni e dotazioni della struttura
Just a normal Hotel
I remained in this hotel for one night is an ITC member but nothing of the ITC The check in and checkout is sufficient prompt . The rooms are not so much big and also no so well take care. The Indian restaurant doesn’t look well and also is to much dark the food is very normal I have tested also the mutton kolapuri and not was so spicy. The breakfast is various but the Indian typical as iddli and dosa are no so good.
They offer a very good business center for meet people and have a discussion in good and reserved space.
Marcacci
Risposta di Front Office Manager, il giorno 17 lug 2020
Dear Sir,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm Regards,
Seeraj Shejwalkar
8/10 Buono
Murali
Viaggio di lavoro
8 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice hotel. Convenient location. Front office staff manned by freshers and trainees. They seem overwhelmed and not adequately trained. Room service and cleaning personnel are efficient. Hotel is next to busy road and a wedding banquet hall in addition to construction site. Rooms need better sound proofing. Overall it’s ok.
Murali
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 9 feb 2024
Dear Murali, Greetings from Fortune Select Exotica!! We appreciate you taking the time to share your feedback, as it is essential for our continued improvement. It's great to hear that you find our hotel to be in a convenient location and our room service and cleaning staff to be efficient. We acknowledge your points about our front office staff and will consider this as a call to enhance our training programs to ensure our guests receive the best level of service. We're also grateful for your comments regarding the noise levels. Rest assured, your concerns have been noted and we will look into finding effective soundproofing solutions in our rooms. We're committed to enhancing our overall operations based on feedback such as yours. Kind Regards,Amit ChawlaGeneral Manager
10/10 Eccellente
Gaurav
25 nov 2023
Gaurav
Soggiorno di 2 notti a novembre 2023
8/10 Buono
Bhoopesh
30 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Bhoopesh
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 4 nov 2023
Dear Mr. Bhoopesh, It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service.It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Amit ChawlaGeneral Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
4 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 5 set 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager
10/10 Eccellente
Adi
11 giu 2023
Adi
Soggiorno di 1 notte a giugno 2023
Risposta di Fortune Select Exotia Navi Mumbai, il giorno 12 lug 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager
10/10 Eccellente
ZOHEB
27 mag 2023
ZOHEB
Soggiorno di 1 notte a maggio 2023
Risposta di Fortune Select Exotica Navi Mumbai, il giorno 12 lug 2023
Dear Guest,It was a pleasure having you with us at Fortune Select Exotica , Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai. Kind Regards,Ajay SharmaGeneral Manager
8/10 Buono
Sunil
12 mag 2023
Sunil
Soggiorno di 4 notti a maggio 2023
Risposta di Ajay Sharma-General Manager , il giorno 13 mag 2023
Dear Guest,It was a pleasure having you stay with us at Fortune Select Exotica ,Navi Mumbai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Ajay SharmaGeneral Manager
10/10 Eccellente
Norma
Viaggio di coppia
16 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff overall is great . They do anything to make you feel at home . Hotel rooms need a little updating but over all good . Very clean. Happy customer.
Norma
Soggiorno di 6 notti a ottobre 2022
Risposta di Atul Singh, il giorno 20 ott 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.
4/10 Scarso
Dominique
Viaggio di lavoro
8 ott 2022
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Dominique
Soggiorno di 3 notti a ottobre 2022
Risposta di Front office manager, il giorno 11 ott 2022
Thank you for rating.
6/10 Soddisfacente
dror
24 set 2022
dror
Soggiorno di 12 notti a settembre 2022
Risposta di Front office manager, il giorno 11 ott 2022
Thank you for your rate.
2/10 Terribile
jean baptiste
25 ago 2022
jean baptiste
Soggiorno di 1 notte ad agosto 2022
Risposta di Rajesh , il giorno 29 ago 2022
Thank You for the feedback
10/10 Eccellente
Janavi
16 ago 2022
Janavi
Soggiorno di 1 notte ad agosto 2022
Risposta di Peter , il giorno 20 ago 2022
Dear Ms. JanaviNamaste!!!Thank you for patronizing Nakshatra at Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform.We are delighted that you have enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the food and the services provided by our team members, Shekhar and Yogeshi, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests.We thank you for your feedback and look forward to welcoming you back to Fortune Select Exotica, Navi Mumbai.
8/10 Buono
HIROSHI
14 mag 2022
HIROSHI
Soggiorno di 1 notte a maggio 2022
Risposta di Nityanand Patil, il giorno 6 giu 2022
ear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager
10/10 Eccellente
Inderdeep
13 mag 2022
Inderdeep
Soggiorno di 4 notti a maggio 2022
Risposta di Nityanand Patil, il giorno 6 giu 2022
ear Mr. Inderdeep, Namaste!!! Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform. We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai. Kind regards Nityanand Patil Front Office Manager
10/10 Eccellente
Inderdeep
Viaggio di lavoro
15 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff is good and responsive. Rooms are comfortable. The isle of non smoking floors though has a lot of smell of smoking. Location of the hotel is very good.
Inderdeep
Soggiorno di 4 notti ad aprile 2022
Risposta di Nityanand Patil, il giorno 12 mag 2022
Dear Mr. Inderdeep,
Namaste!!!
Thank you for choosing to patronize Fortune Select Exotica,Navi Mumbai and taking time out to share your feedback on this social platform.
We are delighted that you enjoyed your experience with us as much as we enjoyed being at your service. We have also noted your appreciation of the services provided by our team members, Lavish Mangale, Mahesh Sawale and Nitesh Jadhav, and are conveying your appreciation to them. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests.
We thank you for your continued patronage of Fortune Select Exotica, Navi Mumbai.
Kind regards
Nityanand Patil
Front Office Manager
8/10 Buono
WORLD
26 mar 2022
WORLD
Soggiorno di 2 notti a marzo 2022
Risposta di Nityanand Patil, il giorno 14 apr 2022
Dear Guest,
Warm greetings from all the team at Fortune Select Exotica Navi Mumbai,
On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for staying with us. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at fortune select exotica navi mumbai. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
Warm Regards,
Nityanand Patil
Front Office Manager
8/10 Buono
Ajay
25 feb 2022
Ajay
Soggiorno di 1 notte a febbraio 2022
Risposta di Nityanand Patil, il giorno 14 apr 2022
Dear Guest,
Warm greetings from all the team at Fortune Select Exotica Navi Mumbai,
On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for staying with us. At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at fortune select exotica navi mumbai. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
Warm Regards,
Nityanand Patil
Front Office Manager
10/10 Eccellente
Manoj, Carol Stream
11 feb 2022
Manoj
Soggiorno di 5 notti a febbraio 2022
Risposta di Rajesh Minhas, il giorno 23 lug 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
4/10 Scarso
PANKAJ
Viaggio di coppia, Viaggio di lavoro
6 gen 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
THERE WAS NO SUFFICIENT STAFF AT THE HOTEL AND THE ROOM SERVICE IS AVAILABALE ONLY UPTO 10:00PM. ROOMS WERE NOT SO BIGGER COMPARED TO THE PRICE AND NAME OF THE HOTEL.
OVERALL IT WAS A WORST EXPERIENCE STAYING IN SUCH HOEL .
INSTEAD I WOULD HAVE BOOKED THE PARK HOTEL RATHER THEN FORTUNE GROUP
PANKAJ
Soggiorno di 1 notte a gennaio 2022
Risposta di Rajesh Minhas, il giorno 23 lug 2022
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Exotica , Navi Mumbai.
While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services
At Fortune Select Exotica , Navi Mumbai, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Regards
10/10 Eccellente
ROHIT, Cupertino
11 dic 2021
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ROHIT
Soggiorno di 2 notti a novembre 2021
Risposta di Rajesh Minhas, il giorno 23 lug 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
10/10 Eccellente
prashant
Viaggio di lavoro
26 nov 2021
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
prashant
Soggiorno di 1 notte a novembre 2021
Risposta di Rajesh Minhas, il giorno 23 lug 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
10/10 Eccellente
Yeshwant, seattle
28 ago 2021
Yeshwant
Soggiorno di 1 notte ad agosto 2021
Risposta di Rajesh Minhas, il giorno 23 lug 2022
It was a pleasure having you stay with us at Fortune Select Exotica , Navi Mumbai.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you.
2/10 Terribile
Mahesh K
2 ago 2021
Mahesh K
Soggiorno di 2 notti a luglio 2021
Risposta di Rajesh Minhas, il giorno 23 lug 2022
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Select Exotica , Navi Mumbai.
While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services
At Fortune Select Exotica , Navi Mumbai, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Regards
10/10 Eccellente
anand
5 giu 2021
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
anand
Soggiorno di 1 notte a maggio 2021
Risposta di Front Office Manager, il giorno 5 giu 2021
Dear Mr.Anand,
Namaste !
It was a pleasure having you stay with us at Fortune Select Exotica Navi Mumbai,
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you,
2/10 Terribile
Viaggiatore verificato
Viaggio di coppia
10 gen 2021
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The Air conditioners never work there so it’s very suffocating in the room, complained multiple times but no result.
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2021
Risposta di Front Office Manager, il giorno 15 gen 2021
Dear Guest,
Warm greetings from all the team at Fortune Select Exotica Navi Mumbai,
On behalf of the management of Fortune Select Exotica Navi Mumbai, I would like to thank you for sharing your feedback.
At Fortune Select Exotica Navi Mumbai we strive to ensure that every guest is provided with the best possible service and attention. I sincerely regret the inconvenience faced by you.
We would request you to furnish your stay details to enable us train my colleagues for course correction.
I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Select Exotica Navi Mumbai
.
In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding.
Thank you,
Seeraj Shejwalkar
10/10 Eccellente
Abdul Matlub
2 feb 2020
Abdul Matlub
Soggiorno di 3 notti a gennaio 2020
10/10 Eccellente
Anupama
Viaggio di lavoro
1 feb 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant stay
Stayed for one night on a business trip. Very well appointed and clean and comfortable room, good location if you are at work at Navi Mumbai.
Breakfast was great, and staff very helpful. I would definitely recommend.
Anupama
Soggiorno di 1 notte a gennaio 2020
Risposta di Front Office Manager, il giorno 11 feb 2020
Dear Guest,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
10/10 Eccellente
Viaggiatore verificato
Viaggio di lavoro
24 gen 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Service
Amazing service from all the staff. They ensured that the room was comfortable and they were courteous throughout the stay.
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2020
Risposta di Front Office Manager, il giorno 11 feb 2020
Dear Guest,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
10/10 Eccellente
Matthias
8 gen 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good and fast check-in. Friendly employees. Clean Rooms. Good safety.
Matthias
Soggiorno di 2 notti a gennaio 2020
Risposta di Front Office Manager, il giorno 14 gen 2020
Dear Mr.Matthias,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice and for your review.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Regards,
Seeraj Shejwalkar
2/10 Terribile
Manoj
2 gen 2020
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Manoj
Soggiorno di 1 notte a dicembre 2019
Risposta di Front Office Manager, il giorno 7 gen 2020
Dear Mr.Manoj,
Greetings From Fortune Select Exotica, Navi Mumbai!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
14 dic 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Hotel and Nice service
Good hotel...
Need to improve in cleanliness. Very good hospitality.
Overall good hotel.
Viaggiatore verificato
Soggiorno di 2 notti a dicembre 2019
Risposta di Front Office Manager, il giorno 19 dic 2019
Dear Guest,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
2/10 Terribile
Manjunath
Viaggio di lavoro
7 dic 2019
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Manjunath
Soggiorno di 1 notte a dicembre 2019
Risposta di Front Office Manager, il giorno 19 dic 2019
Dear Mr.Desai,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
30 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
value for money in navi mumbai. absolutely very friendly staff
Viaggiatore verificato
Soggiorno di 3 notti a novembre 2019
Risposta di Front Office Manager, il giorno 19 dic 2019
Dear Sir,
Namaste!
Thank you for choosing Fortune Select Exotica,Navi Mumbai as your preferred choice.
It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit and glad to note that our ambassadors ensured a smooth flow of events for you and that they manage to exceed your expectations.
My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Fortune Select Exotica, Navi Mumbai remains your preferred hotel on all your future visits to Mumbai.
Warm Regards,
Seeraj Shejwalkar
10/10 Eccellente
Viaggiatore verificato
28 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 6 notti a novembre 2019
Risposta di Front Office Manager, il giorno 3 gen 2020
Dear Sir,
Greetings From Fortune Select Exotica, Navi Mumbai!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologize for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
4/10 Scarso
Viaggiatore verificato
Viaggio di lavoro
13 nov 2019
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Service below par. Everywhere in the hotel. Staff poorly trained and de-motivated. Only exceptions were security and front desk
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2019
Risposta di Front Office Manager, il giorno 2 dic 2019
Dear Guest,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Regards,
Seeraj Shejwalkar
8/10 Buono
Viaggiatore verificato
25 ago 2019
Viaggiatore verificato
Soggiorno di 1 notte ad agosto 2019
10/10 Eccellente
Viaggiatore verificato
21 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 2 notti ad agosto 2019
Risposta di Naman Sharma, il giorno 22 ago 2019
Thankyou :)
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
26 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi
Was good. Food, especially the buffet could be improved. The area around swimming pool is not so clean and would need a facelift.
Viaggiatore verificato
Soggiorno di 3 notti a luglio 2019
Risposta di Seeraj Shejwalkar, il giorno 13 ago 2019
Dear Sir,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
6/10 Soddisfacente
Mike
22 giu 2019
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
原訂一大床, chick in 變成兩小床,早餐也都沒太多變化,待改進
Mike
Soggiorno di 11 notti a giugno 2019
Risposta di Front Office Manager, il giorno 24 giu 2019
Dear Mike,
Greetings From Fortune Select Exotica, Navi Mumbai!!
On the outset, I would like to thank you for sharing your valuable feedback with us.
Whilst I sincerely apologise for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation.
As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken.
I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again.
Myself and my team look forward in welcoming you back, hopefully in a not too distant future.
Warm regards,
Seeraj Shejwalkar
8/10 Buono
MK
Viaggio di lavoro
14 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property and well maintained. Located in good location.
MK
Soggiorno di 1 notte a giugno 2019
Risposta di Front Office Manager, il giorno 17 giu 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
10/10 Eccellente
Viaggiatore verificato
22 mag 2019
Viaggiatore verificato
Soggiorno di 3 notti a maggio 2019
Risposta di Front Office Manager, il giorno 23 mag 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
8/10 Buono
Kumaran
19 apr 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kumaran
Soggiorno di 1 notte ad aprile 2019
Risposta di Assistant Front Office Manager, il giorno 19 apr 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required!
My team and myself look forward to welcome you back at Fortune Select Exotica.
Warm Regards,
8/10 Buono
Mukesh
14 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel in Navi Mumbai
Frequent traveler to Navi Mumbai and one of the good hotel in the area. Rooms are decent, breakfast is okay and can include more options.
Excellent staff.
Mukesh
Soggiorno di 2 notti a marzo 2019
Risposta di Naman Sharma, il giorno 19 mar 2019
Dear Sir,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
8/10 Buono
Navin, San Francisco, CA
Viaggio di coppia, Viaggio con la famiglia
1 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to all our family members in Navi Mumbai.
Only issue was we smelt smoke in the hallways
Navin
Soggiorno di 4 notti a febbraio 2019
Risposta di Front Office Manager, il giorno 5 mar 2019
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
8/10 Buono
Viaggiatore verificato
23 dic 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 4 notti a dicembre 2018
Risposta di Front Office Manager, il giorno 26 dic 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
10/10 Eccellente
RG
22 dic 2018
Mi è piaciuto: Pulizia e personale e servizio
The staff was amazing. Everyone was so helpful and welcoming. The accommodations were pleasant. We really enjoyed our stay.
RG
Soggiorno di 8 notti a dicembre 2018
Risposta di Front Office Manager, il giorno 26 dic 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
2/10 Terribile
Asif
12 dic 2018
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Poor Staff Behaviour
The manager at reception tried to overcharge me on two occasions. They denied that payment was already made through hotels.com, and tried to harass us to make the same payment twice. Also behaviour was poor and unprofessional.
Asif
Soggiorno di 2 notti a dicembre 2018
Risposta di Front Office Manager , il giorno 19 dic 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Thanking you,
Seeraj Shejwalkar
Front Office Manager
6/10 Soddisfacente
Viaggiatore verificato
2 dic 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Alcohol bills should be converted into Food. The cheout billing was really slow. The manuvering for entry of vehicle was difficult with very steep and narrow road up to the main portico
Viaggiatore verificato
Soggiorno di 2 notti a novembre 2018
Risposta di Front Office Manager, il giorno 21 dic 2018
Dear Guest,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
We cannot change alcohol bill to food bills as it is not approved by our audit team,also we have recently reworked our entrance so that the cars can turn smoothly.Your valuable feedback is important to us.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Thanking you,
Seeraj Shejwalkar
Front Office Manager
8/10 Buono
Viaggiatore verificato
18 nov 2018
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2018
Risposta di Front Office Manager, il giorno 20 nov 2018
Dear Sir,
Greetings ! The Fortune Select Exotica, Navi Mumbai!!
On the onset, I along with my team would like to thank you for taking your valuable time out and sharing your views and valuable feedback with us. This definitely gives us an opportunity to reflect on ourselves and improve where required! We are delighted to know that we were able to meet up to your expectations during your visit at our property.
My team and myself look forward to welcome you back at Fortune Select Exotica.
Regards,
Seeraj Shejwalkar
Front Office Manager