This "resort" is nothing like the photos shown on Expedia. The staff in the lobby was rude and unfriendly, acting annoyed at having to check us in. The lobby's strong smell of air freshener obviously was meant to cover up smells that the rest of the hotel areas have and made it hard to breathe. The guest lobby, luggage carts, rugs, doors, and elevators were filthy, and all smelled like mildew and old cigarette smoke. The elevators were shaky, noisy, rather scary, and in obvious need of service and safety inspections. The halls to the two different rooms they tried putting us in on the 2nd & 9th floors were very dark and smelled even worse than the guest lobby. The first room the card scanner cover was laying on the floor and a round plastic wall door knob protector was shoved into the back of the card scanner. The card did open the door, but once inside the room we were disgusted and tried to leave. It took five tries to get the door open, which is a fire hazard! The room also smelled of propane fumes from a fire pit outside below on the ground floor. The walls, doors, and door frames were filthy with brown smudges. It was obvious the room had not been cleaned in a long time. The second room they moved us into was in worse condition and had black insects on the beds. The message on the phone was dated Nov. 2023, so the room obviously hasn't been entered or cleaned since then. There's not enough room to leave the remaining details here on this review. DO NOT STAY HERE!