Thank you for your review of our property, Jaqunya. We are happy that you enjoyed your stay with us. The owners are continuously updating their units. We look forward to you next visit.

Merci pour votre avis Emmanuel. Nous sommes impatients d'accueillir votre prochain séjour chez nous. Je suis heureux que vous nous ayez aidé lorsque nos bureaux ont été fermés par notre propriété sœur. S'il vous plaît, revenez nous rendre visite.

Hello,Thank your for your feedback. We look forward to hosting your next getaway.

Thank you for your feedback. Some units may have broom and dustpans as those are provided by the owner's however, guest may request these items and more from the Front Desk. This includes: dishwasher powder, extra linen for both bathroom and bedroom; tissues, toilet paper, bar soaps and trash bags.I do apologize for there not being additional linen for the pull-out sofa which should have been inside the bedroom closet. We wish to host your next get away and make up for the short-comings on this stay.

Thank you for your feedback. We look forward to hosting your next stay.

Thank you for your feedback. We look forward to hosting your next stay. We had stopped the daily housekeeping services during covid and even though the restrictions have been lifted, the virus is still active.

Thank you for your feedback. We look forward to hosting your next stay.

Thank you for your feedback. We look forward to hosting your next stay.

Thank you for your feedback. We look forward to hosting your next stay.

Thank you for your feedback. We do apologize that your stay was not to your liking. We do like the accommodation type on our website detailing the bedding type for each room category. Our king suites does sleep four persons when the pull-out sofa is utilized. We will definitely investigate the claim made in regards to the pull-out sofa. We do hope that you will give us another opportunity.

Thank you for your feedback.

Thank you for your feedback. We will work to have the issue resolved.

Thank you for your feedback.We are happy you enjoyed your stay with us. We will pass on your recommendations to all the appropriate personnels.

Thank you for your feedback. We are happy that you enjoyed your stay with us and we look forward to hosting your next stay.

Hello Cindy,Thank you for your feedback. We are delighted that you enjoyed your stay and we look forward to hosting your next getaway.

Hello Patrick,Thank you for your feedback. I apologize for the inconvenience caused by the security on duty during your anniversary stay with us. The policy does stipulate that only vehicle 6ft 8in or higher park on the first level as per HOA regulations. In accordance with the protocol, the security guard, measures vehicles on the first level whether there are available spots or not. The security guards are not required to inform the guest verbally of any parking violation before having the vehicle towed.I also apologize for the response you received from the agent you spoke with about your experience.I hope you will visit us again in the future.

Hello Myra,Thank you for your feedback. We look forward to hosting your next getaway.

Hello Lawrence,We appreciate your feedback. We look forward to hosting your next stay.

Danielle, we are so happy to hear that you enjoyed your stay here with us. Can't wait for your return!!

Hola César,Gracias por quedarse y por brindarnos sus comentarios. Le pedimos disculpas por los problemas que haya experimentado, ya que no los conocíamos y no pudimos solucionarlos. Esperamos que nos brinde otra oportunidad para mejorar esto.

Hello, Thank you for your feedback. I apologize that your room was not to your liking. We will work to continously improve our product in both appearance and cleanliness.

Hello, Thank you for your feedback. We are continously working on improving our brand.

Hello, We are pleased that you enjoyed your stay with us. We look forward to hosting you in the future.

Thank you so much for your review. I will have maint to check out the mattress in the sleeper sofa. The ladies at the front desk really enjoyed your presence :).

Hello Christine, Thank you for your feedback. We will continue to improve our brand.

We appreciate your feedback. The other elevator is being worked on and due to unforeseen circumstances, there was a delay with having it in operation. We are expecting it to be completed by the end of August

Hello Desmond, Thank you for your feedback. We are sorry for your stay with us not being to your liking. We would like to know what areas that we need to improve upon.

Hello Jennifer, It was our pleasure hosting you here with us. We are extremely pleased that you enjoyed your stay. We look forward to your future stay with us.

We really do appreciate your honest review. We treat our guests like family. We can't wait for your return!!

Thank you for your feedback, Beverly. We are working to have both elevators working as quickly as possible. Our outdoor pool is not heater, however, we do have heater indoor pool available for your enjoyment. We look forward to hosting your next stay.

Thank you for your feedback, Adam. We apologize that the unit was not to your liking. Each unit is individually owned and the décor varies as per owner and therefore, some maybe more updated than others. We hope that you will be able to give us another opportunity to improve your view of our property.

Thank you, Danielle for your feedback. We apologize for your stay not meeting your expectations. We will definitely work on improving the areas in which you have listed.

We are so sorry you did not enjoy your stay at our property. We appreciate you bringing your concerns to our attention so we can address them properly. Thank you for your honest feedback and we hope you will stay with us again in the future to see the steps we have made to improve.