2 outdoor pools, free cabanas, pool umbrellas

Recensioni per Sofitel Fiji Resort And Spa

5 out of 5
Sofitel Fiji Resort And Spa
Beachfront, Denarau Island, Nadi

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 514 su 1005 recensioni" "
Valutazione di 8 - Buono. 282 su 1005 recensioni" "
Valutazione di 6 - Soddisfacente. 117 su 1005 recensioni" "
Valutazione di 4 - Scarso. 53 su 1005 recensioni" "
Valutazione di 2 - Terribile. 39 su 1005 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Vecchia , non conforme ad un 5 stelle , stanza senza comodità
Soggiorno di 1 notte ad agosto 2019
Risposta di Sofitel Management , il giorno 26 ago 2019
Bula Thank you for your feedback. Please allow me to express my sincerest apologies for the for your experience not being as expected. It is our hope that you will give us a chance to better serve you in the near future. Kind regards

8/10 Buono

Dave

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very pleasant stay.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Dewan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
N/A
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Dave

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Rayner Jade

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful pool and amazing, friendly staff
Soggiorno di 7 notti ad aprile 2024

10/10 Eccellente

Zureen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed in waitui beach access club room was the best decisons everything was outstanding the service the pool the food. The hote is very well kept the main pool is huge too great for families. Highly recommend this hotel as it caters for young families and young couplies
Soggiorno di 2 notti ad aprile 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Zureen,Thank you for taking the time to post us your online review.Happy to read that you enjoyed our Adult Haven here at the Waitui Beach Club and that you enjoyed our facilities and services on offer.We thank you again for choosing to stay with us here at the Sofitel Fiji and we look forward to your next planned visit .Vinaka Vakalevu,

8/10 Buono

Chenyang

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
There were so many ants in the room, room is kind of small with a small balcony. Adults pool has limited access for certain members, beach is a bit dirty.
Soggiorno di 4 notti a marzo 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Chenyang,Thank you for taking the time to post us your review.We are naturally disappointed to read that your stay experience did not meet your expectations. We only hope that this was raised during your stay and trust the team would have dealt swiftly with your feedback. At Sofitel Fiji Resort & Spa we pride ourselves on delivering a superior service standard, of course starting with the cleanliness of our guest areas and rooms. It is evident that your experience does not reflect the usual high standards affiliated with our brand or feedback we receive daily, for this we do sincerely apologise. Rest assured that your feedback has been shared with the respective department to further review and avoid future occurrences. We do hope that we have the opportunity to welcome you back in the near future and show you our true hospitality experience. Vinaka Vakalevu,

10/10 Eccellente

Katarzyna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved our holidays. The slide and swings were great for kids. We loved coconuts and champagne at buffet breakfast.
Soggiorno di 5 notti ad aprile 2024
Risposta di Sofitel Team, il giorno 22 apr 2024
Bonjour Bula Katarzyna,Thank you for taking the time to post us your online review.We are delighted that you enjoyed your stay and that you enjoyed the facilities and amenities on offer . We thank you once again for choosing our property and we look forward to welcoming you back in the near future.Vinaka Vakalevu,

8/10 Buono

Avishay

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place to stay in, shower place needs a soap holder, I had to soap on the floor then ppick it up again. So.eof the lifts getting outdated, but its ok. Overall good stay, The person serving coconuts for breakfast need to be a bit more friendly and say bula. Apart from that the staff are quiet friendly. Tipped a few waiters as they gave really good service. Breakfast was excellent with good options. Beds were comfortable, room service was good. Room was tidy and they done a god job. Can definitely stay again
Soggiorno di 3 notti ad aprile 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Avishay, We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort & Spa. It is always a pleasure to receive valued feedback. As our rooms have recently gone through soft refurb and to keep up with current trends all our bathrooms have mounted bathroom amenities, I understand that some of this will come down to personal preference. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to supersede your expectations on your next planned visit.Vinaka Vakalevu,

10/10 Eccellente

Doreen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
lovely hotel, nice beach and friendly staff,
Soggiorno di 2 notti ad aprile 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Doreen, Thank you for taking time to reflect on your recent stay experience. We are pleased to hear that you enjoyed your stay and were well looked after by our ambassadors. We do thank you for your support and look forward to welcoming you back to our shores in the near future.Vinaka Vakalevu,

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Short, But Sweet: Three-Night Stay at Sofitel Fiji Resort & Spa Sofitel Fiji Resort & Spa is an adult and family friendly vacation spot. Overall, it was a fantastic vacation due to the people, service, food, property, location, … During my three-night stay at Sofitel Fiji Resort & Spa, I managed to meet many people and do several activities. The following are some highlights of my short, but sweet vacation at Sofitel: 1. Dining at SUKA and the Bazaar, Tapas (Mahi Mahi) and Créme Brûlee at with Lesi’s spot-on service and a Fijian buffet with Limiva, Alitea and Fijian dancers; 2. Talking with Annie at front desk of the Gym; 3. Doing Pilates with Sammy; 4. Practicing Yoga with Mary; 5. Checking in with Tia at Sofitel front desk of Sofitel; 6. Stand-Up Paddleboarding at Kai Wai Watersports Fiji with Asa and Sera (Thanks for the photos of me!); and 7. Touring Nadi, Fiji by Taxi with Aseri Waqa on my way to the airport.
Soggiorno di 3 notti a marzo 2024
Risposta di Sofitel Family, il giorno 29 apr 2024
Bonjour Bula Lisa,Thank you for taking the time to provide us your feedback.We enjoyed reading your AMAZING review so thank you for taking the time of the day to post us your very kind words. I have shared your review with Lesi, Limiva, Alitea, Annie, Sammy, Mary, Tia, Asa & Sera whom were all honored that you mentioned them by name.On behalf to the family here at the Sofitel Fiji we thank you for your support of our property and we look forward to creating more memories to last A lifetime!Vinaka Vakalevu,

8/10 Buono

Merren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Merren,Thank you for taking the time to post us your online review and we thank you for the high ratings. We look forward to welcoming you back to our sunny shores.Vinaka Vakalevu,

10/10 Eccellente

Ian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly and helpful staff, great pool area, great AC in the rooms, good dining options.
Soggiorno di 7 notti ad aprile 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Ian,Thank you for taking time to reflect on your recent stay experience. We are pleased to hear that you enjoyed your stay and were well looked after by our ambassadors. We do thank you for your support and look forward to welcoming you back to our shores in the near future.Vinaka Vakalevu,

8/10 Buono

SHEENAL

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dint like the food. Had no taste.. staff was great and helpful.. dirty beach. Overall was ok
Soggiorno di 1 notte ad aprile 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Sheenal, Thank you for taking the time to reflect on your recent stay here with us at the Sofitel Fiji.We are naturally disappointed to read that this was your experience especially since we have the top 5 restaurants of the entire Island within our resort.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to exceed your expectations on your next planned visit.Vinaka Vakalevu,

10/10 Eccellente

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic, family friendly hotel. The hotel team are so welcoming and make life very easy. The activities for children and family are excellent, regardless of the weather there is something happening. Fab pool, water slide and proximity to the beach. Family room with bunk was great. Particularly liked being able to check in for return flight at the hotel, including dropping off bags. Made it super simple.
Soggiorno di 5 notti a marzo 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Nicholas,Thank you for taking the time to provide us your feedback.We enjoyed reading your AMAZING review so thank you for taking the time of the day to post us your very kind words.On behalf to the teams here at the Sofitel Fiji we thank you for your support of our property and we look forward to creating more memories to last A lifetime!Vinaka Vakalevu,

10/10 Eccellente

Danijela Betty

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I very much enjoyed my stay here. The property is beautifully renovated and the service of the staff is incredible. There was plenty of poolside activities every day. It was a relaxing stay and I will be sure to come back again.
Soggiorno di 5 notti a marzo 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Danijela,Thank you again for choosing to stay with us here at the Sofitel Fiji.We thank you your very kind words, I have shared your review with our broader teams whom I am sure will be ecstatic to read your review. Once again, we thank you for your support and we look forward to welcoming you back home.Vinaka Vakalevu,

10/10 Eccellente

Preschalan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Right from the start we felt well looked after and comfortable. Greeted by Francis at the entrance with our luggage. Tiki gave us a great room upgrade which was both spacious and beautiful. We were allowed to use the relaxing facilities before our room was ready as we arrived a few hours early. Every morning the breakfast buffest was a smorgasbord of food options from the classic bacon and eggs to pastries, cereals, curries and even sushi. Even though there was a shuttle bus to the port it was still a short walk from the resort to the many dinner spots on the island. Overall it was the staff that made our stay an incredible and memorable one so much so we intend on coming back.....sooner than later!
Soggiorno di 4 notti a marzo 2024
Risposta di Sofitel Team, il giorno 29 apr 2024
Bonjour Bula Preschalan,Thank you for taking the time to provide us your feedback.We enjoyed reading your AMAZING review so thank you for taking the time of the day to post us your very kind words. I have shared your review with Francis and Tiki who were both greatly honored that you singled them both by their respective names.On behalf to the family here at the Sofitel Fiji we thank you for your support of our property and we look forward to creating more memories to last A lifetime!Vinaka Vakalevu,Sofitel Family

10/10 Eccellente

kenneth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024

6/10 Soddisfacente

Anthony Leonard James

Mi è piaciuto: Condizioni e dotazioni della struttura
I noticed everything has become expensive eg drinks food same price as Australia the staff ain’t as friendly as they were 15 years ago when we first stayed at the Sofitel but I totally understand why the poor staff are working 12 hrs to 14 hrs shifts to make a living. Would I stay at the Sofitel again the answer no over priced the kids rule the place if you are looking for a relaxing holiday with no kids then I strongly don’t recommend the Sofitel
Soggiorno di 8 notti a marzo 2024

8/10 Buono

Amanda

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Kellee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were in Fiji at another hotel and moved to this property due to a lack of amenities at our original hotel. This property did not disappoint. They take care of literally every detail from pick up at the airport to having a medical clinic right on the resort! the dining options were amazing, there were little stores etc, the beach was so pretty as was the pool, rooms comfortable, and every staff person greeted us with a smile!
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Teal

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
THE BEST STAY EVER! We were treated like royalty from the second we arrived to the second we left! Amazing staff and amazing service everywhere we went, such lovely people, big shout out to Silipa for making us guests of the day at check in, was such a nice treat <3 Will definitely be back!
Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Frederick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
HIGHLY RECOMMEND THE SOFITEL FIJI. LUXURY ROOM AND FACILITIES, 4 RESTAURANTS AND VERY FRIENDLY STAFF
Soggiorno di 10 notti a febbraio 2024

10/10 Eccellente

Vimal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff and property was excellent. Will definitely be staying there again on my next trip to Fiji
Soggiorno di 2 notti a marzo 2024

8/10 Buono

Chris

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Travelling with 4 and 2.5 year old. Great hotel, staff were great, kids had so much fun on the slide, water park and little warrior experience. Great Denerau hotel, would stay again. Staff was the best part of the trip, not amazing food options, but there's other places a shirt bulla bus ride away. Rooms must have been recently renovated and we're great
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Anthea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved everything about the Sofitel Denarau. I will definitely be back
Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Zeyue

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are very nice and helpful. The dining choices are pretty good with reasonable prices. Handy location. The swimming pool was slightly overcrowded during peak hour but really considerable to have a variety of water level. The live music was lovely. Enjoyed our stay
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

iwona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved everything about this property. Can’t recommend enough!
Soggiorno di 3 notti a febbraio 2024

8/10 Buono

Carmen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This resort was phenomenal in every area! The staff here are genuine and truly went out of their way to meet every need ! Ten out of ten in every area! A HUGE shout out to Vilimaina Lagilagi from housekeeping Savasava Laundry 1 ! She stayed late after her shift to make sure we had our laundry clean and folded for check out the next morning! What a woman!!
Soggiorno di 3 notti a febbraio 2024

10/10 Eccellente

Tofaileava

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our Sofitel stay was amazing. From the moment we arrived we had the lovely “Ozzy” or “ossy” so sorry if mispronounced your name. He was full of joy and had a beautiful and warm welcoming smile and service for us. The rooms were cleaned a lot during the day which was always so nice coming back to. The breakfast variety was soooo good, on top of that, the staff always smiling and serving us happily. I would just like to add that the ladies who work inside the convenient store at the bottom floor by the stairs could use more friendly service and be approachable rather than standing at the counter giggling and ignoring customers. But a massive thank you to the Sofitel reception staff, breakfast staff, spa staff and the cleaning staff. Definitely coming back because of them
Soggiorno di 8 notti a gennaio 2024

10/10 Eccellente

Stacey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely fantastic stay with two kids. Super friendly lovely staff and a very eco conscious hotel.
Soggiorno di 4 notti a gennaio 2024

10/10 Eccellente

Hemant

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great resort in Nadi
Staff at this resort went above and beyond to make sure we were comfortable and enjoying our stay. The rooms were tidy, clean and comfortable and the little patio was a nice bonus for enjoying the morning coffee. Great access to the water although the beach is limited but adequate. Great sunsets and easy access to the town and the nearby marina's restaurants.
Soggiorno di 2 notti a gennaio 2024

8/10 Buono

Rachel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Sofitel was a great place to stay. Great location and had all of the activities in one place. Food was good but only a couple of options for dining at the resort.
Soggiorno di 5 notti a gennaio 2024

10/10 Eccellente

PATRICK

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best time. Sofitel Fiji was amazing and so were the people.
Soggiorno di 7 notti a gennaio 2024

6/10 Soddisfacente

Kylie

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia
Average standard hotel
Buffet breakfast was nice with lots of choice. Room look clean but I believe there is some pest issues. We stayed at the Room 228 which is very far from the main lobby. We always spot some small fast crawling insects on fridge bench and vanity. We didn’t see this insects in another 5 star hotel in Fiji. The Superior Room Size is small (30sqm) compared with the money we paid. The hotel is very commercial and the staffs are not as nice as another 5 stars hotel that we stayed during this journey. Not many facilities as another hotel. Pool looks good but too many people, I will not come back to this hotel again
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Asmeeta

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Tiffany

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing renovated rooms, staff was extraordinary and overall stay was perfect. Would recommend to all travelers including families.
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Alyssa Kristine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were amazing and so accomodating! Resort was beautiful!
Soggiorno di 5 notti a gennaio 2024

10/10 Eccellente

Brooke, Los Angeles

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous hotel for families. There are so many activities for the kids and the pool and slide are the best! Friendly staff, so caring towards the children and the service is above and beyond. We left our son's beloved toy on the plane when we arrived, and it was picked up by the Sofitel airport desk from baggage services and hand-delivered to a private transfer driver who gave it to a porter who took it to our room!
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

No David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best service in a while
Just a short stop over heading East from Sydney to Dallas and opted for the Fiji Airways flight via Nadi. Couldn't resist an overnight stay. Didnt stray to far from the airport so went for Denarau Island and after a quick trip advisor review check I went for the Sofitel. I should say that my experience of Accor brands is not great and having recently stayed at the Pullman in Melbourne and Sydney airport, which were pretty uninspiring, I was a bit nervous as to what to expect. After 2 days, I am just blown away by the staff here and how nothing is too much to ask and the sincere level of friendless and desire to please. I only really get this level of service at Gili in the Maldives, so have found myself asking staff why they're so happy (maybe it's a fiji secret you can bottle and take home!). I stayed at the adult only club with just all the amenities - they really do think of everything down to factor 20 sun cream! Have to say thanks to the team at the beach club and Annie is just a lovely human being! Not many places I can say I will go back to but Sofitel Denarau Island for the service, I definitely will!
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Julie

Soggiorno di 5 notti a gennaio 2024

8/10 Buono

Leah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Hannah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous place to stay. Beautiful surroundings and excellent service. Food was great. Couldn't complain about anything!
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic resort. Will be going back again
Soggiorno di 7 notti a dicembre 2023

10/10 Eccellente

Gavin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great resort awesome staff plenty to do or not do
Soggiorno di 5 notti a gennaio 2024

10/10 Eccellente

Jerry, Saint Louis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place and accommodated late flight so we could use the facilities after checkout.
Soggiorno di 3 notti a gennaio 2024

4/10 Scarso

Scott, Huntsville

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio e servizi
Maybe our expectations were too high, but many of basics weren't done or were done poorly during our stay. Important information was omitted during our check-in (you have to pay extra to visit the adult only pool for instance) and after insisting they would bring the bags to the room and waiting 50 minutes, I went to the lobby to get them myself. The food at all the restaurants is incredibly overpriced and underwhelming and the service is at best slow and at worst apathetic. The kids club is hit or miss with its activities and planning, and our first experience with babysitting didn't inspire confidence when she failed to show up. Although we gave the manager a second chance and he introduced us to Issy who is lovely and fantastic with younger ones and we were very happy with watching the kids several nights. The spa lost two of the appoints we booked and seemed pained to fit us in, and even then the service was basic. Many of teen room/game room games are broken (the Play Station has one remote and it often has no batteries or cord and the air hockey table is cracked). Our room wasn't serviced daily if we were in the room when they came by at 9AM. While the beach and view are incredible, there are many other resorts to visit that are closer and less expensive for the same quality of experience. We won't be back.
Soggiorno di 11 notti a dicembre 2023

10/10 Eccellente

Ebony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Lizan Kumar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best place
Soggiorno di 4 notti a dicembre 2023