Facciata della struttura - sera/notte

Recensioni per Dusit D2 Nairobi

3.5 out of 5
Dusit D2 Nairobi
14 Riverside, Riverside Woods, 14, Nairobi, Nairobi County

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 83 su 111 recensioni" "
Valutazione di 8 - Buono. 20 su 111 recensioni" "
Valutazione di 6 - Soddisfacente. 6 su 111 recensioni" "
Valutazione di 4 - Scarso. 0 su 111 recensioni" "
Valutazione di 2 - Terribile. 2 su 111 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,4/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a gennaio 2020
Risposta di Admin, il giorno 22 gen 2020
Dear Valued Guest, Thank you for taking the time to give feedback on your recent stay with us. We are delighted that overall the experience was to your satisfaction. We look forward to hosting you again soon.

8/10 Buono

Giacomo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Michael, il giorno 21 giu 2016
Dear Giacomo, Thank you for taking your time to rate the hotel. We promise to continually offer guests excellent services. Looking forward to your return visit to the hotel. Delightfully;

10/10 Eccellente

mademoisElla, Sweden

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zero regrets. Hope to be back soon! Was there with my 5 year old daughter, perhaps better catered for business, but we still enjoyed every minute.
Soggiorno di 7 notti a marzo 2020

10/10 Eccellente

Adam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2020
Risposta di Admin, il giorno 18 feb 2020
Dear Valued Guest, Thank you for taking the time to give feedback on your recent stay with us. We are delighted that overall the experience was to your satisfaction. We look forward to hosting you again soon.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast omelette was small. The staff was amazing
Soggiorno di 2 notti a gennaio 2020
Risposta di Admin, il giorno 22 gen 2020
Dear Valued Guest, Thank you for taking the time to leave a review. It is a delight that you were happy with the service offered by our staff. With regards to the omelette, I have escalated it with our Executive chef and we will ensure consistency. We look forward to hosting you again soon!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2020
Risposta di Admin, il giorno 20 gen 2020
Dear Valued Guest, Thank you for having taken your precious time to post your feedback and experience on your recent stay at dusitD2 hotel. We are delighted to know that you enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you. We look forward to hosting you again soon. Kind regards,

10/10 Eccellente

Dayo, UK

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were friendly all the way. Breakfast was great, with excellent variety. Will definately stay here on my next visit.
Soggiorno di 3 notti a dicembre 2019
Risposta di Admin, il giorno 8 gen 2020
Dear Valued Guest, Thank you for choosing to stay with us at the dusitD2 hotel. We are glad that the service was to your expectation and satisfaction. We appreciate your positive feedback and look forward to hosting you again soon. Kind regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very modern feel, very clean, very comfy. If we come again I’d definitely stay here.
Soggiorno di 6 notti a dicembre 2019
Risposta di Admin, il giorno 7 gen 2020
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our ambiance and the hotel environment. We are pleased that you found value and hospitality during your stay. We look forward to hosting you again soon. Kind regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2019
Risposta di Admin, il giorno 30 dic 2019
Dear Valued Guest, Thank you for taking the time to leave a review. We appreciate your feedback and look forward to hosting you again soon. Warm regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2019
Risposta di Admin, il giorno 14 ott 2019
Dear Valued Guest, Thank you for taking the time to share your review of your recent stay with us. We value your feedback and appreciate your positive feeling. Again, thank you for staying with us and we hope to see you soon at Dusit D2. Kind Regards

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a ottobre 2019
Risposta di Admin, il giorno 10 ott 2019
Dear Valued Guest, Thank you for taking the time to share your review of your recent stay with us. We value your feedback and appreciate your positive feeling. Again, thank you for staying with us and we hope to see you soon at Dusit D2. Kind Regards

10/10 Eccellente

Devin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2019
Risposta di Admin, il giorno 7 ott 2019
Dear Valued Guest, Thank you for taking the time to share your review of your recent stay with us. We value your feedback and appreciate your positive feeling. Again, thank you for staying with us and we hope to see you soon at Dusit D2. Kind Regards

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Larger than average rooms, good gym, excellent service. I have stayed here several times before and will come back. My only criticism relates to the room service menu. It’s quite boring and has no Thai food on offer...strange given that this is a Thai hotel chain and it has a really good Thai restaurant (Soi) on the ground floor.
Soggiorno di 3 notti a settembre 2019
Risposta di Admin, il giorno 25 set 2019
Dear Valued Guest, Thank you for taking the time to write a review from your recent stay with us. It is wonderful to see how well you describe your time at the hotel especially your interaction with our associates and that you were happy with our amenities. We appreciate your feedback on having the SOI food items on the room service menu, however, it is a specialty restaurant. We will put this into consideration in the near future. Looking forward to having you again. Kind regards

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Back its very best
An absolute faultless stay from start to finish. Every member of staff without exception were outstanding.The quality of the rooms are the best in Nairobi. Very spacious and well fitted. The breakfast buffet is excellent and the staff there were exception, in particular Koki, Helen and the best egg chef around, Bernadette. The welcome at reception is always greeted with a smile. Lorah was outstanding. It is my hotel of choice in Nairobi
Soggiorno di 6 notti a settembre 2019
Risposta di Admin, il giorno 17 set 2019
Dear Valued Guest, Greetings from D2! Thank you for taking the time to leave a review from your recent stay with us. We are glad that your overall stay was an enjoyable one and firmly believe that we have an amazing team, your genuine praise for Koki, Hellen, Lorah and Bernadette proves this. It is such a delight that you are pleased with the ambiance, rooms, breakfast selection and staff. We are humbled by your great review. Again, thank you for staying with us and we hope to see you soon at Dusit D2. Best regards,

10/10 Eccellente

Eric

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a settembre 2019
Risposta di Admin, il giorno 17 set 2019
Dear Valued Guest, Thank you for having taken your precious time to post your feedback and experience on your recent stay at dusitD2 hotel, Kenya. We are delighted to know that you enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you. We look forward to hosting you again soon. Kind regards,

6/10 Soddisfacente

Paresh

Mi è piaciuto: Pulizia e comfort della camera
Dusit2 Nairobi
Not as good as third bed was not made up when we got in late in the evening. The view from the window was non existent - wall painted. Space in the room was adequate.
Soggiorno di 2 notti a settembre 2019
Risposta di Admin, il giorno 17 set 2019
Dear Valued Guest, I would like to thank you for having taken your precious time to post your feedback and experience on your recent stay at dusitD2 hotel. Please accept our sincere apologies for the shortfall in our services that you experienced during your stay with us. We are sorry that during your stay after your request for a third bed it took so long to be made up. However, had you requested for the bed at the point of reservation we would have made prior arrangements. On behalf of the entire team of Dusit D2NA, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our service. It is greatly appreciated as through it we continually improve. Kind regards,

10/10 Eccellente

Ese, Lagos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything! Amazing hotel and people. Service is excellent. Rooms are our of this world! Everything works Security is water tight - you would expect that after the recent issues. Sometimes a pain, but necessary.
Soggiorno di 2 notti a settembre 2019
Risposta di Admin, il giorno 12 set 2019
Dear Valued Guest, I would like to thank you for residing at dusitd2 on your recent visit to Nairobi and for taking the time to review our hotel. We are glad to learn that your overall stay with us was an enjoyable one. Thank you for your positive comments regarding our team members and security. We shall extend your appreciation to our team. We are delighted to have hosted you in our Hotel and do hope to host you once again in the not too distant future. Kind Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dusit is back!
Dusit is back. Staff is as friendly as before, but some processes are a bit slow. Reception needs to be better organized and work faster. Airport transfer is absolute value for money as they offer wifi in their shuttle you can work on the way. drivers are well trained and very helpful. SOI Restaurant staff understand their job! Great to have a conversation and laugh with them. Beds still huge, rooms very comfortable! The early check-in topped it off! Great that Dusit is back!
Soggiorno di 2 notti ad agosto 2019
Risposta di Admin, il giorno 30 ago 2019
Dear Valued Guest, Thank you for taking the time to leave us a review. We are appreciative of your comments and naturally disappointed you were not satisfied with the slow service at the point of check-in. Your comments present a great opportunity for our team to re-evaluate and improve our operations, and for that we are grateful. Once again, we appreciate your constructive comments as it is only through feedback such as yours, that we can see where improvements need to made. It is such a delight that you are pleased with our airport transfers, our staff and the room amenities. Thank you once again for your valuable review. We look forward to hosting you soon. Kind regards,

10/10 Eccellente

NoelC, San Francisco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived late at night but check in with Mike was smooth and relaxed also I awoke a bit late for breakfast but was still able to get a decent breakfast even though the breakfast area had closed
Soggiorno di 1 notte ad agosto 2019
Risposta di Admin, il giorno 30 ago 2019
Dear Valued Guest, Greetings from D2! Thank you for taking the time to leave a review from your recent stay with us. We firmly believe that we have an amazing team and your genuine praise for Mike proves this. It is such a delight that you are pleased with the service offered and our breakfast selection. We are humbled by your great review. We shall extend your appreciation to our team. Again, thank you for staying with us and we hope to see you soon at Dusit D2 Regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Simply elagant, marvellous experience. We made last minute reservations but the staff were very helpful and managed to accommodate us despite the short notice. The rooms are exquisite. The property is just out of this world. Keep up the good job
Soggiorno di 1 notte ad agosto 2019
Risposta di Admin, il giorno 4 set 2019
Dear Valued Guest, I would like to thank you for residing at dusitd2 on your recent visit to Nairobi and for taking the time to review our hotel. We are glad to learn that your overall stay with us was an enjoyable one. Thank you for your positive comments regarding our team members, food and your experience at the hotel. We shall extend your appreciation to our team. We are delighted to have hosted you in our Hotel and do hope to host you once again in the not too distant future. Kind Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2019
Risposta di Merrylyne, il giorno 28 ago 2019
Dear Valued Guest, Thank you for staying with us. We appreciate your positive feedback and look forward to welcoming you back again soon.

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Business Hotel
Great business hotel, I had a couple of very enjoyable stays at the Dusit. My thoughts to those caught up in the recent atrocities.
Soggiorno di 3 notti a novembre 2018

8/10 Buono

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel in a safe area
This is a lovely hotel and great rooms. It’s a shame you have to actually leave the hotel (not the complex) to get to the pool, which is also situated behind a building so loses the sun quite early if that’s what you are going for.
Soggiorno di 1 notte a novembre 2018
Risposta di Admin , il giorno 21 nov 2018
Dear Sarah, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We apologize about the pool not being near the hotel . We really enjoyed hosting you. Thank you very much and we look forward to hosting you again.

10/10 Eccellente

Manuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2018
Risposta di admin, il giorno 12 nov 2018
Dear Manuel, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again.

10/10 Eccellente

Shavonda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2018
Risposta di Admin, il giorno 12 nov 2018
Dear Shavonda, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again.

10/10 Eccellente

InGeon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2018
Risposta di admin, il giorno 15 ott 2018
Dear Valued Guest, thank you so much for choosing to stay at dusit D2 Nairobi and for sharing such a positive review. We are really happy you enjoyed your stay also because of our staff and facility. It would definitely be a pleasure to host you again! Have a lovely day,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2018
Risposta di admin, il giorno 11 ott 2018
Dear Valued Guest, Thank you for reviewing your recent visit at dusit D2 nairobi. This is exactly the type of experience we strive to create for each and every guest, and it is wonderful to know that you truly enjoyed every aspect of your stay with us. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to dusit D2 nairobi in the nearest future.

8/10 Buono

Trishna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Business
Overall a lovely stay
Soggiorno di 2 notti ad agosto 2018
Risposta di Admin , il giorno 11 ott 2018
Dear Valued Guest, Thank you for reviewing your recent visit at dusit D2 nairobi. This is exactly the type of experience we strive to create for each and every guest, and it is wonderful to know that you truly enjoyed every aspect of your stay with us. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to dusit D2 nairobi in the nearest future.

8/10 Buono

Rosalind

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2018
Risposta di Admin, il giorno 11 ott 2018
Dear Valued Guest, Thank you for reviewing your recent visit at dusit D2 nairobi. This is exactly the type of experience we strive to create for each and every guest, and it is wonderful to know that you truly enjoyed every aspect of your stay with us. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to dusit D2 nairobi in the nearest future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2018
Risposta di Admin , il giorno 5 set 2018
Dear Valued Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again

8/10 Buono

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Haven in Nairobi
Great central location in Nairobi. Good food and drink selections and spacious rooms. Will definitely come back.
Soggiorno di 1 notte a luglio 2018
Risposta di Admin, il giorno 2 ago 2018
Dear Kelly, Thank you So much for choosing to stay at dusit D2 nairobi and for taking the time to share your experience with us. We are sincerely grateful for the positive review you have posted! It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive Kenyan experience. dusit D2 is all about unique design, outstanding service, in-room technologies, gastronomic delights and exclusive millennial experiences! Again, thank you for staying with us and we hope to see you soon at dusit D2 nairobi.

10/10 Eccellente

Moosa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Business stay at Dusit Nairobi
Very nice boutique hotel with superior service, excellent bfast and great coffee. Location not so central.
Soggiorno di 2 notti a giugno 2018
Risposta di Admin, il giorno 11 lug 2018
Dear Moosa, Thank you so much for your positive feedback and I am delighted that you had an enjoyable stay with us. Wishing you a lovely day, and hope to see you again soon at dusit D2 Nairobi. Kind regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a maggio 2018
Risposta di Bernadette , il giorno 29 giu 2018
Thank you for choosing dusitD2 nairobi. We appreciate you taking your time to give us your rating, which helps to further motivate our associates to continue striving to improve our services. We look forward to hosting you again. Delightfully dusitD2 nairobi team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2018
Risposta di Bernadette , il giorno 29 giu 2018
Thank you for choosing dusitD2 nairobi. We are glad you enjoyed your stay with us and appreciate your rating. We look forward to hosting you again and delight you at every stay. Delightfully dusitD2 nairobi team

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Great hotel in convenient location. Other than the immediate amenities there aren't many alternatives but that wouldn't deter me from staying again in the future.
Risposta di Admin , il giorno 2 mag 2018
Dear Valued Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Admin, il giorno 25 apr 2018
Dear Valued Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again.

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Admin , il giorno 25 apr 2018
Dear Valued Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again.

10/10 Eccellente

Jack

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superb
Excellent hotel with great staff. Excellent Thai restaurant.
Risposta di Admin , il giorno 12 apr 2018
Dear Valued Guest, Thank you So much for choosing to stay at Dusit D2 and for taking the time to share your experience with us. We are sincerely grateful for the positive review you have posted! It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive Thai experience . Dusit D2 and more so our Thai Restaurant is all about unique design, outstanding service, in-room technologies, gastronomic delights and exclusive millennial experiences! Again, thank you for dining with us and we hope to see you soon at Dusit D2.

10/10 Eccellente

Dirk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Hotel Management, il giorno 28 mar 2018
Dear Dirk, Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back again soon.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a marzo 2018
Risposta di Hotel Management , il giorno 28 mar 2018
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back again soon.

8/10 Buono

Stefan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2018
Risposta di Hotel Management, il giorno 28 mar 2018
Dear Stefan, Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back again soon.

8/10 Buono

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A memorable visit.
A very good hotel, staff always welcome you with a smile. Our Dvine Room was outstanding. For the benefits that you receive, it is well worth paying the extra to upgrade to a Dvine Room. The only negative that impacted on our complete enjoyment of our stay was the breakfast service. The food was great but service poor, with our table not cleared between courses and having to attract a waiter's attention to get coffee. We fed this back to the management team who assured us that this issue will be resolved. One of the benefits of the Dvine Room, is use of the D Lounge. This was a great experience thanks to Lorah who looked after us during our visit. Will we stay at D2 on our next visit? Definitely yes!
Risposta di Admin, il giorno 28 mar 2018
Dear Valued Guest, Thank you So much for choosing to stay at Dusit D2 and for taking the time to share your experience with us. We are sincerely grateful for the positive review you have posted! It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive Thai experience. Dusit D2 is all about unique design, outstanding service, in-room technologies, gastronomic delights and exclusive millennial experiences! Again, thank you for staying with us and we hope to see you soon at Dusit D2.

10/10 Eccellente

Cindy, Taiwan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location, specious room, modern hotel!!! Suitable for business or vacation.
Soggiorno di 2 notti a febbraio 2018
Risposta di Hotel Management, il giorno 28 mar 2018
Dear Cindy, Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back again soon.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Security is terrible
Security at the hotel is lax. $1600 were stolen from my room.
Soggiorno di 3 notti a gennaio 2018
Risposta di Admin, il giorno 28 mar 2018
Dear Valued Guest, we apologize for the unpleasant experience you had, can you kindly share more details in regards to this issue so we can try and solve the issue.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relatively flawless, the Thai chain hotel is a great addition to the Nairobi hotel scene. Rooms are nice and big enough, roman showers are amazing and the beds are extra comfortable. Add to this a nice patio and lounge and a broad range of international cocktails and this hotel, with rooms reasonably priced, make every other hotel in town looking old and expensive. The thai restaurant is a bit pricey but the quality is there. The swimming pool is interesting and relaxing, the gym has nothing but new accessories.
Soggiorno di 4 notti a gennaio 2018
Risposta di Beatrice , il giorno 7 feb 2018
Dear Valued Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again

10/10 Eccellente

Stefan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2018
Risposta di Beatrice , il giorno 7 feb 2018
Dear Valued Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Dusit D2Na, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Great stay
Soggiorno di 2 notti a gennaio 2018
Risposta di Beatrice , il giorno 17 gen 2018
Thank you for choosing to stay with us and sharing your valued feedback. At dusit D2 Nairobi, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again Thanks.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Morden hotel with great service
Had a very good stay after a second visit. Generally great service and a good stay. Some minor costs like paying for sparking water and a morning coffee dimish the experience but otherwise a good stay.
Soggiorno di 3 notti a gennaio 2018
Risposta di Beatrice , il giorno 17 gen 2018
Thank you for choosing to stay with us and sharing your valued feedback. At dusit D2 Nairobi, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again Thanks.

10/10 Eccellente

Lino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2017
Risposta di Beatrice , il giorno 23 gen 2018
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back again soon.