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Recensioni per Days Inn by Wyndham Nashville North/Opryland Area

2.5 out of 5
Days Inn by Wyndham Nashville North/Opryland Area
3312 Dickerson Pike, Nashville, TN

Recensioni

6,8
Valutazione di 10 - Eccellente. 99 su 391 recensioni" "
Valutazione di 8 - Buono. 105 su 391 recensioni" "
Valutazione di 6 - Soddisfacente. 85 su 391 recensioni" "
Valutazione di 4 - Scarso. 45 su 391 recensioni" "
Valutazione di 2 - Terribile. 57 su 391 recensioni" "

7,0/10

Pulizia

7,4/10

Personale e servizio

5,4/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Molto carino
Questo Hotel per essere un 2 stelle, era molto carino, c'era il frigorifero e il forno a microonde in camera, tutto molto pulito. ordinato e profumato. Ovviamente da un Hotel a 2 stelle non ci si deve aspettare chissà cosa, ma aveva tutto il necessario per stare bene. La colazione era buona, e la sala colazione molto pulita. La signora alla reception molto gentile

4/10 Scarso

don

Viaggio di coppia
Non mi è piaciuto: Servizi
Not good
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 20 mag 2024
Dear Guest,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager

2/10 Terribile

Frank, Cambridge

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only breakfast was a granola bar or honey bun the juice tasted like chemicals the staff would not acknowledge you
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 21 mag 2024
Dear Frank,We're deeply sorry to hear about your disappointing experience with breakfast and the lack of acknowledgement from our staff. This falls far below the standard of service we strive to provide. Please accept our sincerest apologies for the inconvenience caused. We will address these issues with our team to ensure they are rectified immediately. We appreciate your feedback and hope for the opportunity to make it right during your next stay.Sincerely, Hotel Manager

4/10 Scarso

Katie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Typically Days Inn hotels aren't bad, but the property was terrible. If it wasnt for the fact we couldnt find anything in the location and price range we wanted on short notice we would not have stayed here. We had to purchase our own cleaning supplies and bedding for this room. There were stains on the curtains, the lamp shades the bedding. It smelled incredibly musty and dirty in the room. The bed was so uncomfortable it was a very old spring matress that has been very used. The bedding looked very old and dirty as well. The tv and remote didnt work we had to complain multiple times to get that issue fixed. The fire alarm was disconnected in our room,wich is very scary and should be illegal that they are disconnected. The alarm clock was busted and broken as well. The bathroom was small we had little to no water pressure and what we did have was straight burning hot water. The parking was very tight as well. OVERALL I WOULD NOT RECOMMEND THE HOTEL IT NEEDS ALOT OF WORK AND IT DEFINITELY NEEDS AN INSPECTION TO MAKE SURE THINGS ARE UP TO CODE.
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager , il giorno 9 mag 2024
Dear Katie,We sincerely apologize for the unacceptable experience you had during your stay. It's distressing to hear about the numerous issues you encountered with cleanliness, amenities, room conditions, and safety concerns. This does not reflect our standards, and we deeply regret any inconvenience caused. Your feedback is invaluable, and we will address these matters immediately to ensure necessary improvements are made. We hope to have the opportunity to restore your faith in us in the future.Sincerely, Hotel Manager

8/10 Buono

Sally

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient to the Expressway
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 2 mag 2024
Dear Guest,Thank you for sharing your feedback about our hotel's convenient location near the expressway. We're delighted to hear that our proximity to the expressway was beneficial for your stay. We hope you had a comfortable visit overall and look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 Buono

Jamie

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Thought it would be close to some pubs or music, but everything was quite a ways away.
Soggiorno di 5 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 30 apr 2024
Dear Jamie,Thank you for your feedback. We apologize for any inconvenience caused by the distance to pubs or music venues from our hotel. We understand the importance of location convenience for our guests. We hope overall you enjoyed your stay. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Lisa

I forgot my toothbrush and they did give me a complimentary one.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Guest,We're glad to hear that our team was able to provide you with a complimentary toothbrush during your stay. Ensuring our guests have everything they need for a comfortable visit is important to us. We appreciate your feedback and hope you enjoyed the rest of your stay. Visit again soon.Sincerely, Hotel Manager

4/10 Scarso

Steven

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I reckon the photos must have been taken 10 years ago it was very tired ,dated ,extremely noisy, Breakfast was meant to be included but was sparse to say the least. Had a spare couple of hours and decided to try and chill out round the pool which was padlocked shut.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 17 apr 2024
Dear Steven,We're truly sorry to hear about your disappointing experience. Ensuring our guests have a comfortable and enjoyable stay is our priority, and we regret that we did not meet your needs on this occasion. Your comments will be shared with our team for improvement, and we will take steps to address the issues you've mentioned to ensure a better experience for our guests in the future. Request your understanding and continued patronage.Sincerely, Hotel Manager

10/10 Eccellente

Christina, Madison

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was clean and the staff were nice and very helpful
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 12 apr 2024
Dear Christina,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and that our staff provided friendly and helpful service. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

4/10 Scarso

Alicia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bathroom was dirty. We found hair in the bath tub. The room smelled like cigarettes and we requested a non smoke room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 9 apr 2024
Dear Alicia,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

10/10 Eccellente

Jhoan

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 17 apr 2024
Dear Jhoan,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Eccellente

XINGFU

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 22 mar 2024
Dear Guest,We're glad to hear that you had a great experience! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Buono

Todd

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Review
A bit noisy but clean and good value.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 23 feb 2024
Dear Todd,Thank you for your feedback. We're pleased to hear that you found our hotel clean and a good value. We apologize for any inconvenience caused by noise during your stay. Your comfort is important to us, and we'll work to address any noise issues to ensure a more peaceful experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

2/10 Terribile

Erinisha

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had to switch rooms because the first one I was in the bathroom door was off the hinges and the refrigerator didn’t work. The second room had nasty sheets on the bed with stained spots no wash clothes so I had to go out and buy some linen sheets and towels .
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 21 feb 2024
Dear Erinisha,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

6/10 Soddisfacente

Molly

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The motel was ok. Not awful but not somewhere to stay other than lowering your head for the night. The sink and tv were not in the best conditions. The neighboring establishments blared opera music for the entire night. This is not in the heart of broadway. Downstairs floors had lvt flooring. Beds were hard as a brick.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 19 feb 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that overall your stay was okay, although we apologize for the issues with the sink, TV, and noise disturbances from neighbouring establishments. Your feedback is valuable, and we will work to address these concerns for future improvements. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Robert

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 17 feb 2024
Dear Robert,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 10/10 experience next time. We hope to see you again soon.Sincerely, Hotel Manager

10/10 Eccellente

Barrie, Cornelius

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk staff at this hotel could not have been nicer. Breakfast was a nice addition. Would stay here again if passing through.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 5 feb 2024
Dear Barrie,Thank you for your positive feedback! We're delighted to hear that our front desk staff was accommodating and that you enjoyed the breakfast. Your kind words are appreciated, and we look forward to the possibility of welcoming you back for another pleasant stay.Sincerely, Hotel Manager

8/10 Buono

Dick

Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear Dick,We're delighted to hear that you had a positive experience during your stay with us! Thank you for taking the time to share your feedback. If there are any areas where we can further improve to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Keith

Viaggio con la famiglia
Old and worn out.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 28 gen 2024
Dear Guest,We appreciate your feedback regarding the condition of our property. We apologize for any inconvenience caused and will assess areas for improvement. Your input is valuable, and we hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

2/10 Terribile

Kenyetta

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The guy at the desk was extremely rude last night around 8:30-9. He asked did I have a problem last time and I told him no and I asked him you think I have a problem? Then he just looked at me crazy and threw the key card at me. I asked for non smoking. I ended up getting a smoking room that smelled like someone just smoked a fresh cigarette and there were hurt holes in the sheets. The room was dirty and not really clean.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 20 gen 2024
Dear Kenyetta,We apologize for the unpleasant encounter with our staff and the issues you faced with your room. This behaviour is not reflective of our standards, and we will address it with the team. We're sorry for the oversight regarding the room type and cleanliness. Your feedback is crucial, and we'll take immediate action to rectify these concerns for a better experience in the future. We hope you will visit again soon.Sincerely, Hotel Manager

2/10 Terribile

Kitty

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was dirty and u safe
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 1 gen 2024
Dear Kitty,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we appreciate you bringing it to our attention. Rest assured, we'll address this matter promptly to ensure a cleaner and more comfortable experience for our guests. Thank you for your understanding, and we hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

4/10 Scarso

Govindarajan, Columbus

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Some cons: 1. The front desk was understaffed. 2. There was pretty much no breakfast except for juice, even though the website claimed there was. 3. When the toilet got clogged, the staff claimed there was no one to fix it. 4. Even when we asked to fix it ourselves, the hotel did not give a plunger or attempt to help in any other way. 5. In general, the staff was rude and uncaring. Pros: 1. Property was clean and housekeeping changed towels and cleaned the room
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 28 dic 2023
Dear Govindarajan,Thank you for the stay and for sending this detailed feedback. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We will check each point you mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. We hope to see you again soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Anna

Viaggio con animali domestici, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Servizi
I booked 2 rooms. Our room was ok. Don't walk around barefoot though. Floors are dirty. Our family members in the other room are germaphobes though. Took bedding off and found some stains that looked like old blood on the mattress protector.
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Manager., il giorno 25 dic 2023
Dear Anna,We apologize for the cleanliness issues you encountered during your stay. It's disappointing to hear about the condition of the floors and the stains on the mattress protector. Your feedback is important, and we will address these concerns with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Ed

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
I was not happy because I thought we had reserved a room with 2 queen beds but they were double beds. Make sure you check and recheck! All things considered we were comfortable and rooms appeared to be clean. Neighbors were noisy until late.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 18 dic 2023
Dear Guest,Thank you for sharing your experience, and we apologize for any inconvenience regarding the bed size discrepancy. We're glad to hear that despite this issue, you found the rooms to be comfortable and clean. However, we apologize for the noise disturbance from neighbouring guests. Your feedback is valuable, and we'll address these concerns to improve our services. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Eccellente

Erik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Id stay here again
Pleasant staff , quiet property especially for a weekend.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 5 dic 2023
Dear Erik,Thank you for your feedback. We're delighted to hear that you found our staff pleasant and the property quiet during your weekend stay. Providing a peaceful and welcoming environment is important to us. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Erik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 5 dic 2023
Dear Erik,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Buono

Agenor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nota 7
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 28 nov 2023
Dear Agenor,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Thomas

Viaggio con animali domestici
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
The room itself was clean, but reeked of marijuana. The property itself was rundown. The bathroom needs to be updated.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 24 nov 2023
Dear Thomas,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel room. We are truly sorry to hear about your disappointing experience during your stay. It's concerning that the room had an unpleasant odor and that the property appeared rundown. Your feedback about the need for updates in the bathroom is noted. We take these concerns seriously and will address them to ensure a more pleasant and comfortable experience for our guests in the future. Please visit us again.Sincerely, Hotel Manager

6/10 Soddisfacente

Kenyetta

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 15 nov 2023
Dear Kenyetta,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Eccellente

Tranika

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 8 nov 2023
Dear Tranika,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

TENISHA

Viaggio con la famiglia
ITS OKAY PROPERTY ITS NOT WHAT I THOUGHT
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 6 nov 2023
Dear TENISHA,Thank you for your feedback. We are sorry to hear that our property didn't meet your expectations. We strive to provide a comfortable and pleasant experience for our guests, and we're committed to continuous improvement. Your comments are valuable to us, and we will use them to enhance our property and services. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

4/10 Scarso

Felicity

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is in an awful neighborhood MILES from Nashville-although it claims to be in North Nashville. The area is super sketchy and there is no where decent to eat. The hotel promised a refund for the days we didn’t stay because we felt unsafe and they never did that. Just an awful experience all around.
Risposta di Hotel Manager, il giorno 6 nov 2023
Dear Felicity,We deeply apologize for the unpleasant experience you had during your stay. Your safety and comfort are of paramount importance, and it's regrettable to hear that you felt unsafe. We want to ensure that your concerns are addressed properly, and we'll use your comments to improve our services. We hope to welcome you again soon.Sincerely,Hotel Manager

10/10 Eccellente

DAVID

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the convenience of the hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 7 nov 2023
Dear Guest,Thank you for your feedback! We're delighted to hear that you appreciate the convenience of our hotel. Your satisfaction is important to us, and we look forward to welcoming you back for another convenient stay in the future.Sincerely,Hotel Manager

10/10 Eccellente

YASUSHI

Soggiorno di 5 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 5 nov 2023
Dear Guest,We're thrilled to receive your perfect score! Thank you for the 10 out of 10 rating. It's wonderful to know we hit the mark in making your stay exceptional. We look forward to welcoming you back for another top-notch experience.Warmest regards,Hotel Manager

8/10 Buono

Gina

It was ok In general
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 31 ott 2023
Dear Gina,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

10/10 Eccellente

Samantha

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The rooms could use updating, and the toilet seat was kind of gross. The staff was super friendly and helpful. We forgot our pack n play for our baby, and the nice man who checked us in found a crib and brought it to our room for us.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 31 ott 2023
Dear Samantha,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely,Hotel Manager.

10/10 Eccellente

Marc

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 11 nov 2023
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Eccellente

Michael

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 11 nov 2023
Dear Michael,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Soddisfacente

Lisbeth

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
NO BREAKFAST
NO BREAKFAST
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 19 ott 2023
Dear Lisbeth,Thank you for your kind feedback. We apologize for any inconvenience regarding the absence of breakfast during your stay. We understand that this can be a key factor for many guests. Your feedback is important to us, and we'll consider it for future improvements. We appreciate your stay and hope to have the chance to provide you with an even better experience next time.Sincerely,Hotel Manager

8/10 Buono

Doug

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 18 ott 2023
Dear Doug,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

6/10 Soddisfacente

Ruby

Soggiorno di 4 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 18 ott 2023
Dear Ruby,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 Buono

Teresa

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very lean white linen and towels, good quality, they cleaned your room everyday! Replaced towels, mopped floor, we had a TV problem and it was fixed quickly, any concerns we resolved. McDonald’s and Waffle house next door, no other restaurant close by.
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 16 ott 2023
Dear Teresa,Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. We look forward to welcoming you again soon.Sincerely,Hotel Manager

8/10 Buono

donald

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 17 ott 2023
Dear Donald,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

8/10 Buono

Charles

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
For the price it was great
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 12 ott 2023
Dear Charles,Thank you for your feedback. We're glad to hear that you found your stay to be great for the price you paid. Providing good value to our guests is important to us, and we're pleased you had a positive experience. We hope to welcome you back in the future for another enjoyable stay.Sincerely,Hotel Manager

10/10 Eccellente

Constance

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2023
Risposta di Hotel Manager, il giorno 12 ott 2023
Dear Constance,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

8/10 Buono

larry, boaz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
NO breakfast of any kind except for coffee
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 10 ott 2023
Dear larry,Thank you for your kind feedback. We apologize that your experience with our breakfast wasn't good, and we are making changes. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.Sincerely,Hotel Manager.

10/10 Eccellente

Shannon

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was great
Soggiorno di 4 notti a ottobre 2023
Risposta di Hotel Manager., il giorno 6 ott 2023
Dear Shannon,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

2/10 Terribile

Hunter

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was rude. The parking lot was full of crackheads. The only good thing about it was McDonald’s was right next-door. The showers was horrible Did not get super hot. The guy at the front desk was extremely rude. Do not recommend.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 6 ott 2023
Dear Hunter,Thanks for your stay at our hotel. We appreciate your feedback. We apologize for the staff's rude behavior. Your observations have been taken up by a team for verification and necessary actions. We shall endeavor to offer a fantastic experience to all our guests but regret that this was not with your stay.Sincerely, Hotel Manager

8/10 Buono

Robin

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager., il giorno 7 ott 2023
Dear Robin,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

2/10 Terribile

Maysam

We had bad experience with this hotel
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 5 ott 2023
Dear Maysam,We're genuinely sorry to hear that you had a bad experience during your stay at our hotel. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager