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Recensioni per Margaritaville Beach Resort - Nassau

4 out of 5
Margaritaville Beach Resort - Nassau
2 Bay Street, Nassau, New Providence

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 661 su 1255 recensioni" "
Valutazione di 8 - Buono. 267 su 1255 recensioni" "
Valutazione di 6 - Soddisfacente. 156 su 1255 recensioni" "
Valutazione di 4 - Scarso. 95 su 1255 recensioni" "
Valutazione di 2 - Terribile. 76 su 1255 recensioni" "

9,2/10

Pulizia

8,4/10

Personale e servizio

8,4/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Libero

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Struttura divertente con bambini piccoli fino a 12 anni, rumorosa e “puzza” di fritto perenne proveniente dal fast food della piscina al piano terra, bella la piscina al quarto piano. Per il resto servizi medi niente di speciale da segnalare.

6/10 Soddisfacente

Jean

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful place, but too many fees.
Soggiorno di 4 notti a maggio 2024

8/10 Buono

nathan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the ceiling fan in room was noisy
Soggiorno di 4 notti a maggio 2024

10/10 Eccellente

Mayer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2024

8/10 Buono

Gregory, Goodyear

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an ocean view room and basically all rooms have ocean views and the difference was we had a queen size bed versus other types of beds. Basically the front desk was helpful and then someday's not so helpful like just not caring about something. Depending on the staff. The team at the front doors were great.They were on top of it and very helpful for directions and getting taxi's. PS, taxi's are not cheap and no Uber. Housekeeping was basically hit-and-miss.There were days when they were short towels.There were days when we had to ask to get stuff done and it gets to the point where, 'can we survive a day or 2 without getting anything from housekeeping' and we would just ignore the fact that they didn't stop.We were supposed to get 2 free bottles of water a day and had to ask constantly for water. What's funny about it is the resort was pretty empty as Spring break was over, crowds were down and it's amazing that they cannot plan on having enough towels and water for the day.That is up to the housekeeping management to figure that out and it was very poor. The adult pool area was nice.The hot tub was really hot for the first half of an aday trip. Where I think you'd be well done or at least have a hard boiled egg cooking it. So I didn't really go into it.Then the steps going down into the pool had algae in the corners of the steps. So you can tell they really were not careful about brushing it down. I have a pool/hot tub in AZ so I expect to have a clean pool.
Soggiorno di 8 notti a maggio 2024

6/10 Soddisfacente

Patrick, Loveland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a maggio 2024

10/10 Eccellente

Lynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2024

10/10 Eccellente

Shameka

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Christina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The View was like no other…
Soggiorno di 3 notti a maggio 2024

6/10 Soddisfacente

Cheryl

Viaggio con la famiglia
I know that I had to pay $200.00 more when I got there but what I did not like they charge another $200.00 per night and put it on my credit card, yes what I did not use they would credit it back to my card.( haven’t checked that yet). If I had know about these hidden cost I would have gone to another hotel.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

kathryn

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Loved all of the amenities this place has to offer. Really good cocktails but the food overall was sub par. It was so nice looking out from our room balcony seeing the cruise ships come in every day. Only complaint I have is our coffee maker never worked and even when asking for help from staff it never worked. Also our margaritaville perks never worked after we signed up when we checked in, which was a bit frustrating. Overall I would stay again for the amenities and location being on the water.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Doug Vander

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was amazing, a true paradise!!
Soggiorno di 4 notti a maggio 2024

2/10 Terribile

William

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We only stayed one night and it's clear this hotel offers very little. It's a hotel, not a resort. If you stay more than one night, the family would quickly get bored.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Angelica De La

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only bad thing is that they cater to visitors from cruise ships and not to guest who are staying onsite. All restaurants closed early..
Soggiorno di 3 notti a maggio 2024
Risposta di General Manager, il giorno 21 mag 2024
Thank you for staying with us at Margaritaville Beach Resort Nassau. We strive to accommodate every guest to the best of our abilities and we are disappointed to learn you did not feel this way. We will be sure to review your feedback internally, as we want all guests leaving fulfilled. Zachary FrangosManaging Director

10/10 Eccellente

Monika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a maggio 2024

6/10 Soddisfacente

Valéry

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La chambre etait bien. Belle vue. Je ne retournerais pas. Ils veulent charger des frais pour un early check in même quand la chambre est disponible. Drôle de politique. Porte de la salle de bain salle, produits de douche vide. Des gens ont crié jusqu’au petites heures du matin. Cetait épouvantable. Ne veut pas le prix du tout.
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 21 mag 2024
Thank you for taking the time to share your experience with us, Valéry. It's great to hear that our beautiful views and comfortable rooms added to your experience. However, we apologize for any disappointment with our early check-in policy as well as for any issues with the bathroom. We'll keep your comments in mind. Please also accept our apologies for any issues with noise from other guests. Our staff is always happy to assist in situations like this. If you're in the area again, we hope you'll come back to see us.Zachary FrangosManaging Director

10/10 Eccellente

Roberto

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 20 mag 2024
Dear Roberto,Thank you for choosing Margaritaville Beach Resort Nassau and leaving your outstanding review! We're glad our location was ideal for your trip, and we look forward to seeing you again soon.Zachary FrangosManaging Director

10/10 Eccellente

Jessica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about the resort was great! Resort was clean, private beach was beautiful and staff were incredibly friendly and helpful. Will come again!
Soggiorno di 4 notti a maggio 2024
Risposta di General Manager, il giorno 17 mag 2024
Thank you for sharing your thoughts with us, Jessica.We're glad our clean, welcoming accommodations and private beach impressed you. Please come see us again soon at Margaritaville Beach Resort Nassau.Zachary FrangosManaging Director

6/10 Soddisfacente

Sherri

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property itself was nice, the amenities & beach were great. However, if I was to do this trip all over again I would definitely not stay here. The food is outrageous and small portions, and being downtown by the cruise ports everything closes by 5:00. So basically the restaurants you might be able to enjoy that are close by all close early. One of the days that we were planning on doing Senor Frogs, they decided they wanted to close by 3:00. I heard several other guests complain of this same issue. There is what's called a fish fry 20 min. walk, but basically they are small food vendors that you can order food from and eat but not great at all. Staff was generally helpful and polite. We only had one incident at the wave rider, he was pretty rude to my kids and can tell he doesn't enjoy his job.
Soggiorno di 3 notti a maggio 2024
Risposta di General Manager, il giorno 17 mag 2024
Dear Sherri,Thank you for taking the time to write about your stay. While we're pleased you enjoyed our property and appreciated our amenities, we sincerely apologize for any inconvenience during your visit. Your feedback will be shared with the team for improvement purposes. It is our hope that you will allow us another opportunity to welcome you back and show you a much better experience.Zachary Frangos Managing Director

4/10 Scarso

Mia

Mi è piaciuto: Pulizia
The hotel is so much smaller than expected and smack in the middle of a town. The beach was tiny and it was right next to a public beach which made it hard to relax and feel like you were in your own secluded hotel. Restaurants and places closed early too.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 15 mag 2024
Dear Mia,Thank you for taking the time to share your thoughts with us. We are disheartened that we were unable to meet all of your expectations. Your feedback is important to us and we will be sure to discuss it with our team for improvement purposes. Please allow us another opportunity to show you a much better experience that we are known for providing.

10/10 Eccellente

Arron

Viaggio di coppia
Perfect for family and friend stay. Nice and clean rooms and the staff were very nice and attentive
Soggiorno di 4 notti a maggio 2024
Risposta di General Manager, il giorno 15 mag 2024
Dear Arron,We are thrilled to hear our clean rooms and friendly, attentive staff made your stay with family and friends perfect! Creating a welcoming environment for groups is important to us, and your feedback lets us know we achieved that. Thank you for choosing Margaritaville Beach Resort Nassau, and we look forward to welcoming you all back again soon!Zachary FrangosManaging Director

8/10 Buono

Lori

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Requested non-connecting room which was not honoured therefore experienced noise from guests in connected room
Soggiorno di 5 notti a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Dear Lori,Thank you for choosing to stay at Margaritaville Beach Resort Nassau! We do our best to honor requests for specific room types and we are sorry we were unable to accommodate your request at the time. Please know we're here to address guest disturbances when notified. However, based on your positive rating, it sounds like your stay was otherwise pleasant. We appreciate your input and hope you'll return.Zachary FrangosManaging Director

8/10 Buono

Stephanie

Mi è piaciuto: Pulizia
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Taharji, ft lauderdale

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Iva, Alexandria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Watching the cruse boats up close was fun. The view was spectacular.
Soggiorno di 3 notti a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Dear Iva,Thank you for choosing Margaritaville Beach Resort Nassau and for sharing your lovely five-star review. We agree that watching the cruise ships go by never gets old. It's wonderful to know you enjoyed your stay with us, and we look forward to welcoming you back again soon.Zachary FrangosManaging Director

8/10 Buono

Andrew

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kids loved the water park
Soggiorno di 6 notti a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Thank you for choosing Margaritaville Beach Resort Nassau and for sharing your thoughts! It's wonderful to know you enjoyed your experience and that your kids had a blast splashing at our waterpark. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Zachary FrangosManaging Director

10/10 Eccellente

Herbert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is always awesome. We’ve stayed at Margaritaville 2x and both times we were satisfied with the overall service.
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 10 mag 2024
Dear Herbert,Thank you for choosing Margaritaville Beach Resort Nassau and taking the time to leave your feedback! We are delighted you had another wonderful experience. Our team works hard to ensure our guests leave with nothing but fond memories of their visit, so they will be delighted to know you were impressed. We look forward to welcoming you back for many more memorable getaways.Zachary FrangosManaging Director

10/10 Eccellente

ALEXANDER

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay!
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you for choosing Margaritaville Beach Resort Nassau and for sharing your thoughts! It's wonderful to know you thoroughly enjoyed your recent experience, and we appreciate you giving us a perfect rating. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Zachary FrangosManaging Director

2/10 Terribile

Keith

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Front desk staff and management need to be trained or retrained in customer service and interaction this place is loud day and night.
Soggiorno di 4 notti a maggio 2024
Risposta di General Manager, il giorno 8 mag 2024
Thank you for choosing our resort and sharing your feedback. We're concerned to hear about your experience with our team members and the noise levels during your stay. We take your comments seriously and will address these issues to improve our guest service and overall environment. We hope to have the opportunity to offer you a better experience in the future.Zachary FrangosManaging Director

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff and quality of Magaritaville was second to none. First class operation in every aspect
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 7 mag 2024
Dear John,Thank you for choosing our resort and taking the time to leave us your feedback! We are so happy to know that our friendly team members, wonderful accommodations, and more all added up to an amazing experience. It would be a pleasure to host you again soon, so hurry back. Zachary FrangosManaging Director

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The bathroom door won’t open properly for the first three days and cold faucet continued to drip
Soggiorno di 7 notti ad aprile 2024
Risposta di General Manager, il giorno 7 mag 2024
Thank you for choosing our resort and taking the time to share your experience. We're sorry to hear about the issues you experienced with the bathroom door and the cold faucet during your stay. Your comfort and satisfaction are our top priorities, and it's good to hear that the issue could be solved. Please accept our sincerest apologies for any inconvenience caused. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Zachary FrangosManaging Director

10/10 Eccellente

Christina Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024

8/10 Buono

lynn, Elk Grove Village

Viaggio di coppia
Every room had a water view
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 7 mag 2024
Dear Lynn,Thank you for choosing Margaritaville Beach Resort Nassau and taking the time to tell us about your experience. We're delighted to hear that you enjoyed the water views from our rooms. We look forward to welcoming you back soon for another scenic and relaxing visit!Zachary FrangosManaging Director

8/10 Buono

Gisele Louise

Viaggio con famiglia e bambini piccoli
We stayed at One Particular Harbour late April 2024. The hotel and facilities were great! There was an employee named Mark who worked the lobby. He was so fantastic, kind, welcoming. No matter if it was the the first time or the 10th time he saw us he was so happy, friendly and enthusiastic. 10 stars for him! Suggestions: the glass door for the toilet is loud when it closes, putting little rubber or gel pads along the door would help it close quietly. Also it was a surprise to learn at check in that the resort was cashless, i did nit read that anywhere during my research
Soggiorno di 7 notti ad aprile 2024
Risposta di General Manager, il giorno 3 mag 2024
Thank you for choosing our resort for your trip to the Bahamas! It's wonderful to know you had an enjoyable experience, and we appreciate you mentioning our lovely facilities and the service you received from Mark. Your suggestions will be shared with our internal team for further consideration, as we are always seeking ways to improve. Take care, and we hope you return soon!Zachary FrangosManaging Director

10/10 Eccellente

Antonique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Alton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Christina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was very clean, the water park is small but nice. Very close walk to the fish fish ( food and bars) tiki hut with great food on the beach and a 8 min walk to the straw market and other restaurants. All the staff was nice and accommodating
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 3 mag 2024
Thank you for choosing to stay with us at Margaritaville Beach Resort Nassau, and we appreciate you taking the time to share your input. We are delighted to know that you appreciated our central location, clean atmosphere, friendly staff members, and fun water park. It was a pleasure hosting you, and we hope to see you again soon! Zachary FrangosManaging Director

10/10 Eccellente

Althea

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was so attentive to all our needs. The rooms were do clean and we had a womderful view of the ocean. Antonio thank you for all your help and to all the staff you really know what customer service is. Thank you all for a wonderful vacation.
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Althea,Thank you for choosing to stay with us at Margaritaville Beach Resort Nassau. We appreciate you taking the time to share your comments. It is wonderful to know that you enjoyed your visit and appreciated our beautiful and clean accommodations and helpful staff members. It was truly a pleasure hosting you, and we hope to see you again soon! Zachary FrangosManaging Director

10/10 Eccellente

Edward

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Water park and beach are very good. Limited options for dining in the hotel and outside. Despite the limited options, the few mediocre local restaurants charge top $$$$
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Edward,Thank you for staying with us and for taking the time to share your five-star review! We're delighted to hear that you enjoyed our water park and beach. We appreciate your feedback regarding dining options and understand the importance of variety and value. We look forward to welcoming you back and hope to impress you with improved dining options in the future.Zachary FrangosManaging Director

8/10 Buono

Colette, Methuen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and friendly staff. More kid friendly activities are needed.
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Colette,It was a pleasure to welcome you and your family to Margaritaville Beach Resort Nassau during your recent visit. We're happy to hear you appreciated our clean accommodations and the friendly hospitality our team provided. Your feedback regarding including more child-friendly activities is gratefully received and allows us to continually review guest satisfaction; we will certainly keep your suggestion in mind. Thank you for your comments, and we hope to have the opportunity to welcome you back on another occasion.Zachary FrangosManaging Director

6/10 Soddisfacente

Ruth, PROSPECT HEIGHTS

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Manuel

Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Kayla M

Mi è piaciuto: Pulizia
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Christopher Harrison

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great place!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Christopher,Thank you for choosing Margaritaville Beach Resort Nassau and for taking the time to provide your five-star review! We are thrilled you enjoyed your time and look forward to welcoming you back again soon.Zachary FrangosManaging Director

8/10 Buono

Jordan

Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Deborah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We were able to get a room upon arrival and prior to check in. That was wonderful. The room was lovely. The entire hotel smelled wonderful and clean. The property had fantastic amenities and was close the the straw market and shopping and historical buildings
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Thank you for taking the time to share your experience with us, Deborah! We're glad were able to accommodate your early arrival and that you appreciated our clean, fresh property. If your adventures bring you back to the area, please come see us again at Margaritaville Beach Resort Nassau.Zachary FrangosManaging Director

8/10 Buono

Starlyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Marcia

Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti ad aprile 2024

4/10 Scarso

Aimee, Killeen

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Customer service was 2 out of 10. Very over priced not much to do. Hidden fees and additional costs on account when paying with debit/credit and cannot use cash.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 25 apr 2024
Thank you for choosing our resort and taking the time to provide your review. It is disheartening to hear that your stay did not meet your expectations. Our team will review this to ensure we are providing the best service to our guests and being as transparent as possible with our fees. We hope you will consider staying with us again to see how we have improved.Zachary FrangosManaging Director