Final payment was taken out of my account without consent beforehand. I was under the impression, as I was told, that final payment was to be paid on arrival. There were 2 other rooms which were to be paid by the others but their payments were taken from my account. When I asked the host for clarification of payments taken, she basically told us that if we weren’t happy we could go elsewhere as she would have no problem letting her rooms out to others! As we had nowhere else to go, we stayed. Our deluxe room looked lovely on entering but on closer inspection it was quite dirty in places such as mirror, settee, window etc and the toilet seat was sliding from side to side. My husband walked into the on suite an slipped and fell into the wall as the mat was sliding on the floor. The host made her presence known if anyone was on the veranda as every time a guest went out for a coffee or smoke on the veranda she came out although she was pleasant and chatty a private chat could not have been had. For the price a breakfast should be included but she said if she made breakfast for 1 she would have to make it for 14!!! If porridge pots or small cereal boxes and fruit were left in the room she wouldn’t have to cook for anyone!!