Frigorifero con congelatore, microonde, piano cottura

Recensioni per Placemakr Wall Street

4 out of 5
Placemakr Wall Street
110 Wall St, New York, NY

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 291 su 388 recensioni" "
Valutazione di 8 - Buono. 62 su 388 recensioni" "
Valutazione di 6 - Soddisfacente. 18 su 388 recensioni" "
Valutazione di 4 - Scarso. 6 su 388 recensioni" "
Valutazione di 2 - Terribile. 11 su 388 recensioni" "

9,4/10

Pulizia

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Claudio

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
ottima struttura, ottima posizione, un plus la cucina in camera e la zona lavanderia mentre unica nota negativa nel bagno non è per nulla comoda la doccia.
Soggiorno di 10 notti a gennaio 2024
Risposta di General Manager, il giorno 2 feb 2024
Dear Claudio,It was wonderful having you as our guest recently. Thank you so much for your kind words about our well-appointed suites, and we hope you took full advantage of our convenient location. Your feedback about the shower will be shared with our internal team for further consideration, as we are always seeking new ways to improve. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

10/10 Eccellente

duilio marino

Mi è piaciuto: Pulizia e comfort della camera
Unico commento da fare è che capisco che era un appartamento ma mi aspettavo almeno un cambio di biancheria durante la settimana
Soggiorno di 7 notti a settembre 2023
Risposta di General Manager, il giorno 30 set 2023
Dear Duilio,Thank you so much for the perfect rating, and we trust you had a good time overall. We will keep your feedback in mind about the service received, as we are always looking to improve. Despite this, we hope you'll join us again soon.

10/10 Eccellente

Angelo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Do 5 stelle perché di più non si può.una struttura ben posizionata in una parte di Manhattan abbastanza tranquilla. Camere super funzionali e dotate di tutto l occorrente .una concezione Smart e nuova del concetto di albergo con anche cucine in comune e lavanderia gratuità dove mentre aspetti puoi giocare a biliardo o a Ping pong .personale super professionale ma estremamente alla mano e gentile .veramente una bella realtà
Soggiorno di 7 notti ad agosto 2023
Risposta di General Manager, il giorno 5 set 2023
Thank you so much for choosing to stay with us at Placemakr Wall Street, New York City. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. It is always a pleasure to receive guest feedback, and we thank you for highlighting our professional staff, convenient location, and comfortable accommodations. We hope you join us again on your next trip to NYC. It was an honor hosting you.

10/10 Eccellente

alessandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our vacancy was very confortable
Soggiorno di 4 notti ad agosto 2023
Risposta di General Manager, il giorno 29 ago 2023
Dear Alessandro,Thank you so much for the five-star rating, and we're thrilled to know that you enjoyed our comfy rooms. Please come back and join us again soon.

8/10 Buono

ROBERTO

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Appartamento a Manhattan
La struttura è veramente comoda alla metro, in una zona sicura e tranquilla. Molto vicino, si trova un supermercato molto grande e molto fornito, distribuito su 2 piani. Il personale è disponibile e prodigo di informazioni. L'unica piccola pecca è che non in tutti gli appartamenti troverete il tavolo con le sedie, anche se sono presenti tutti gli altri accessori per cucinare. Ad ogni piano, c'è un'area comune molto vasta dove consumare il cibo.
Soggiorno di 6 notti ad agosto 2022
Risposta di General Manager, il giorno 25 set 2022
Dear Roberto,It was wonderful having you as our guest at Placemakr Wall Street, New York City. We're so pleased you appreciated our convenient location, helpful service, and common area on each floor. Our team will keep your feedback in mind for future improvements within our accommodations. Hurry back!

8/10 Buono

sara

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Posizione ottima, vicino alla metro. Camera essenziale ma spaziosa per i standard di New York. Pulizia ok.
Soggiorno di 10 notti ad aprile 2022
Risposta di General Manager, il giorno 19 mag 2022
Great location, close to the metro. Basic but spacious room by NYC standards. Cleaning ok. RESPONSE Dear Sara, Thank you for the excellent rating of your recent stay at Placemakr Wall Street, New York City. We're glad you enjoyed our convenient location and spacious accommodations. It would be our pleasure to host you again should you be returning to NYC.

10/10 Eccellente

Benjamin

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The apartment set up was perfect for me and my friends. Great location in the financial district with easy access to several subway options and many great food options nearby. Would definitely stay here again
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Michal

Mi è piaciuto: Condizioni e dotazioni della struttura
Amazing place to stay,quiet and safe,perfect location and very friendly and helpful staff,definitely worth of recommendation and myself I’m looking forward to staying there again in future!
Soggiorno di 7 notti a maggio 2024

8/10 Buono

Ali

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location, safe clean and quiet. The rooms need some upgrades
Soggiorno di 5 notti a maggio 2024
Risposta di General Manager, il giorno 19 mag 2024
Dear Ali,Thank you for your review. We're glad you loved our amazing location, located in the heart of the Financial District, as well as our clean, peaceful rooms. We appreciate your feedback, which we will keep in mind when we review our accommodations to ensure they're up to full standards. We hope you will visit Placemakr Wall Street, New York City next time you're in the area.

10/10 Eccellente

Gopal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent amenities
Soggiorno di 4 notti a maggio 2024
Risposta di General Manager, il giorno 19 mag 2024
Dear Gopal,Thank you for your five-star rating. We're glad you enjoyed our many amenities, such as our modern onsite fitness center and free Wi-Fi. We hope to see you again soon at Placemakr Wall Street, New York City.

10/10 Eccellente

Nina

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly and accommodating staff!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 14 mag 2024
Dear Nina,Thank you for leaving feedback on your Placemakr Wall Street, New York City stay. It's wonderful to hear our team was able to provide such fantastic and friendly service! We appreciate receiving your review and look forward to your next visit to New York City!

10/10 Eccellente

Syeeda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This room was definitely one of the best I’ve had in New York. There’s a fully equipped kitchen included in the very spacious room. The stars are very helpful, especially T, she’s so kind and made my stay even better. I will definitely book here again!
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Dear Syeeda,With so many options to choose from in our area, we are honored you chose Placemakr Wall Street, New York City, and delighted you had such a wonderful experience. Our team truly is one of the best in the business, so we appreciate you highlighting the amazing service you received. We look forward to welcoming you back for many more memorable visits.

10/10 Eccellente

Garot, PEYMEINADE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly and helpful staff. Very clean
Soggiorno di 4 notti a maggio 2024
Risposta di General Manager, il giorno 10 mag 2024
Dear Garot,Thank you for taking the time to provide your review. We're glad to hear that our staff's efforts and the condition of our facilities contributed to a great overall stay. We strive to create a welcoming and well-maintained environment for all our guests, and we're delighted we succeeded during your visit. We look forward to welcoming you back to Placemakr Wall Street, New York City soon!

10/10 Eccellente

Claire

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Fantastic location, outside of the hustle and bustle, felt very safe and peaceful. Easy to use Subway to get to other locations. Clean and well equipped studio
Soggiorno di 6 notti a maggio 2024
Risposta di General Manager, il giorno 9 mag 2024
Dear Claire,It was such a pleasure to welcome you to Placemakr Wall Street, New York City! We're thrilled our fantastic location was a highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. Additionally, recognition of our impeccable accommodations and excellent amenities is always appreciated. Thank you for your perfect rating, and we hope you return soon!

10/10 Eccellente

Mikhail

Viaggio di coppia
Mi è piaciuto: Servizi
Great price, excellent location, vibe, room, etc. Would recommend!
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Dear Mikhail,Thank you for choosing Placemakr Wall Street, New York City! We appreciate your recommendation and we are grateful for your feedback. It was our pleasure to host you, and we hope to see you for another memorable experience the next time you are in the area.

10/10 Eccellente

Hamed, Coral Gables

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The hotel is excellent for its price a location. I stayed in this hotel about 17 years ago and will stay in next time I am in DC.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 7 mag 2024
Dear Hamed,Thank you for your kind review and perfect rating! It's always a thrill to welcome back a valued guest, and we are delighted you found your most recent visit well-priced. Hopefully, you took full advantage of the convenience our location affords our guests, and we appreciate you mentioning it to your fellow travelers. It would be our pleasure to welcome you back anytime!

10/10 Eccellente

Kiran Kumar

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Absolutely stunning. And we will visit again with family. Front desk staff are super helpful.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 7 mag 2024
Dear Kiran,Thank you for your review and for giving us a perfect rating! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was truly a pleasure having you here at Placemakr Wall Street, New York City, and we look forward to your return!

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice spot near the seaport
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 7 mag 2024
Dear Michael,It was our pleasure having you stay with us at Placemakr Wall Street, New York City. Thank you for complimenting our convenient location. We appreciate your feedback and hope to see you again soon!

10/10 Eccellente

Gerard

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Love this place & most of the workers
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 2 mag 2024
Dear Gerard,Thanks for taking a moment to let us know about your experience. We are glad you enjoyed your time at Placemakr Wall Street, New York City, and we appreciate your kind words regarding our team's fantastic service. Again, thank you for your feedback, and we hope to see you again soon!

10/10 Eccellente

Adama

Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Benjamin Franck

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024

10/10 Eccellente

Luciane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfect stay- friendly staff, clean rooms and convenient location
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 2 mag 2024
Dear Luciane,Thank you for choosing Placemakr Wall Street, New York City, and for sharing your lovely five-star review. Our team works hard to ensure our guests have a memorable visit, so they will be delighted you were impressed with their friendly service and our spotless accommodations. We look forward to welcoming you back on future trips to NYC.

8/10 Buono

Robert

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff was great. Room thermostats worked well. Great views. But the room was incompletely furnished. Bedroom had no nightstands and no reading lighting. TV connection to streaming channel selection was screwy. Passwords were rejected despite being correctly entered - twice (proof is that same pw worked on personal computer). No garbage cans in room at all. Some chain pulled blinds broken. Why locate microwave oven in compartment near floor?
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Robert,Thank you for taking the time to share your feedback. It's great to hear you appreciated our staff, the effective room thermostats, and the views. However, we regret the issues you encountered with the room furnishings and amenities. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.

8/10 Buono

Henrietta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
spacious units and common areas such as the communal dinning area, laundry room with games.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Henrietta,Thank you for your positive remarks! We're glad you enjoyed the spaciousness of our units and common areas. It’s great to hear that these features enhanced your stay. We look forward to welcoming you back soon for another pleasant visit!

8/10 Buono

Mayank

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I really like this place and how they manage to setup everything nicely in a small space. Location is really good. Light in the kitchen area is very light, it can be improved. One of the wooden door was coming out and after complaining about it, it was not fixed during my stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Dear Mayank, Thank you for choosing our place and sharing your feedback. We apologize for any inconvenience caused by the issues you encountered during your stay. Your comments about the light and the wooden door are duly noted, and we'll address these with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Eccellente

avnish

Viaggio con la famiglia
Nice place to stay with easy access to atraction.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Avnish,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your experience. We hope to welcome you back soon for another great stay at Placemakr Wall Street, New York City.

10/10 Eccellente

Kendra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great place to stay with family and/or friends! Everything you may need in walking distance and it’s right across the street from the Pier.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Dear Kendra,Thank you for your recent stay at Placemakr Wall Street, New York City. Our ideal location is convenient to the Pier and is one of the many benefits of staying with us. We appreciate your feedback and we would love to host you again.

10/10 Eccellente

Brett

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The Placemakr staff was incredibly friendly, communicative, and helpful, making the stay very easy and relaxing
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Brett,Thank you so much for the five-star review. Our team strives to make our guests feel welcome, and they will be thrilled to hear that they left a memorable impression on you. It was a delight to have you here at Placemakr Wall Street, New York City, and we look forward to seeing you again very soon.

10/10 Eccellente

Vanessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved our stay at Placemakr, Wall St.The studio apartment was a great option for us as a family of three. The alcove bed was a cosy option for our teenage daughter. The studio and communal areas had a fresh feel and some great design details. The lobby staff were friendly and helpful (by email before we arrived and in person). We also enjoyed the area, being so close to the East river, Seaport and Brooklyn Bridge. Being so close to the subway was handy as well. Very happy customers : )
Soggiorno di 7 notti ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Vanessa,Thank you for taking the time to share a review about your recent visit. Our ideal location is just one of the many benefits of staying with us. We're glad to know that you enjoyed your time with us and that you received the wonderful service you deserve. Thanks again, and we look forward to your next visit!

10/10 Eccellente

Ashley

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property was very clean! Excellent staff!
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Ashley,Thank you for your review of Placemakr Wall Street, New York City. We're delighted to hear you enjoyed our high standards of cleanliness and top-notch service. It would be wonderful to welcome you back anytime!

10/10 Eccellente

Lauren

Viaggio di gruppo
Mi è piaciuto: Pulizia e servizi
The location, price and the front staff were helpful.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Lauren,Thank you for choosing Placemakr Wall Street, New York City, and for sharing such a delightful review. We are thrilled that our amazing location, wonderful staff, and great price helped you have such a memorable stay. We look forward to being your "go-to" hotel for future trips to NYC.

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Servizi
Only odd thing about this property was the TVs forced you to connect to apple tv with your own account and weren’t set up for any other viewing styles. Otherwise great property.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear David,It was such a pleasure having you stay with us during your time in NYC. We're delighted you enjoyed your overall experience! Your feedback about the TVs will be shared internally for further consideration, as we are always seeking ways to improve. Thank you for your review, and we hope you return in the future.

10/10 Eccellente

Heather, Hesperia

Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Allie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff was amazing and our room was perfect for our family of five! Will definitely be staying here again!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 28 mar 2024
We are thrilled to hear that you had such a fantastic experience with us! Our team works hard to ensure that every guest feels welcomed and comfortable during their stay. We're delighted that your room was just right for your family's needs. Thank you for your kind words, and we can't wait to welcome you back on your next visit!

10/10 Eccellente

Mercy

Soggiorno di 6 notti a marzo 2024

10/10 Eccellente

Aseoluwa

Viaggio di coppia
Mi è piaciuto: Servizi
Great experience!! I’ll be back
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 28 mar 2024
Dear Aseoluwa,Thank you! There's no greater compliment than knowing you were so impressed with your stay that you're already planning to join us again. We are delighted you enjoyed your stay and look forward to welcoming you back to Placemakr Wall Street, New York City again soon.

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Schönes modernes Apartment Hotel, ideal für Selbstversorger, was die Kosten drückt. Klimaanlage ist etwas sehr laut, was eigentlich der größte Kritikpunkt wäre. Ansonsten alles Top, nette hilfsbereite Menschen an der Rezeption. Zentrale Lage zum Nahverkehr, Banken und einigen kleineren Lebensmittelgeschäften. Die Einrichtung der Apartments ist vollständig und außerdem hell und modern eingerichtet, wie das ganze Hotel. Die Betten sind bequem. Viele gut Nutzbare Schränke, sowie eine große Kühl- und Gefrierkombination. Und hat alles gut gefallen.
Soggiorno di 5 notti a marzo 2024
Risposta di General Manager, il giorno 28 mar 2024
Dear Jessica,It brightens our day to know that you had a fantastic stay at Placemakr Wall Street, New York City! We're thrilled our comfortable and well-appointed suites suited your needs well, and we appreciate your kind words about our hospitable team. Hopefully, you took full advantage of the convenience our great location affords our guests, and we appreciate you mentioning it to your fellow travelers. Your feedback about the air conditioner will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. Thank you for your great review, and we hope you return the next time you visit NYC!

10/10 Eccellente

Adama

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Maurice

Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Sejung

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Liked the kitchen and laundry amenities
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Sejung,Thank you so much for taking the time to share your thoughts with us. It was wonderful having you join us during your time in NYC, and we're delighted our excellent amenities added to your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

10/10 Eccellente

Gerard

Soggiorno di 2 notti a marzo 2024

8/10 Buono

SheRon

Mi è piaciuto: Pulizia
Quick stay for a two day trip in January… Manhattan Seaport across the street, lots of food options and shopping near by. The room was okay. The shower was completely open & floods the whole floor in the bathroom. Heating took forever to warm up & some guests didn’t have heat working & it was FREEZING.. Okay stay but wouldn’t book again
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 18 mar 2024
Dear SheRon,While we thank you for being our guest and sharing your feedback, we are sorry you had a few concerns. Please know we pride ourselves on our top-notch accommodations and apologize you had an issue with the heat and shower. Your comments are important to us and will be reviewed to ensure everything is in good working order. We hope you'll reconsider and give us another opportunity to impress you with all we have to offer.

10/10 Eccellente

Jailyn

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff were so helpful and sweet
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 17 mar 2024
Dear Jailyn,Thank you for sharing your experience with us! We're thrilled that our team was attentive and kind during your stay. Your kind words mean a lot to us, and we can't wait to welcome you back to Placemakr Wall Street, New York City, for another wonderful visit.

10/10 Eccellente

beatriz

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024

10/10 Eccellente

Eunjin, woodside

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
i love the view of window and very nice people.
Soggiorno di 4 notti a febbraio 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Eunjin,It was a pleasure hosting you at Placemakr Wall Street, New York City! We're glad you enjoyed the amazing views and felt welcome while you were here. Please come see us again soon.

8/10 Buono

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great stay with a sweet roof deck and foosball ping pong etc. fun vibe. My only issue was the cubicle bed is for shorter folks. My feet were smushed up and I couldn’t sleep well because of it.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Mary,It was such a pleasure to welcome you to Placemakr Wall Street, New York City! It’s great to know that our fantastic amenities added to your experience, and we appreciate you mentioning them to your fellow travelers. Your feedback about the bed will be shared internally for further consideration, as we are always seeking new ways to improve our facilities and the services we offer. Thank you for your review, and we hope you enjoyed your time in NYC.

10/10 Eccellente

Elad

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024

4/10 Scarso

Eleanor

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
I had a bad experience here. I booked a last minute room as I needed a quiet space to study and practice for an interview. Unfortunately, it was not quiet whatsoever and was super noisy. I checked in at 4pm, and the people next door to me were having what sounded like a huge gathering or party. I called down and explained the issue and asked if it was too late to leave and cancel my booking - the front desk said it's too late for a refund but that he'd send up security to check on the issue. After about an hour, it was quiet enough that I could do some work. Around 11 I was getting ready for bed and noticed the sound of someone stomping on heels in the unit nonstop on the other side of me, as well as sounds of people talking and sneezing. This place is so not soundproofed whatsoever. Wood floors are a bad idea when people are walking around and there's thin walls. The floors should at minimum be carpeted. I was not able to sleep because of the constant noise. On top of that, there were a couple of hairs in my bed and the bathroom cleanliness left a lot to be desired so I wasn't super happy with the room itself. I ended up sleeping somewhere else so I didn't even utilize my stay. I called to check out and the front desk was very apologetic after hearing that I could not sleep there but that was about it. I wish I could be refunded as this place is nothing like a hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager , il giorno 22 feb 2024
Dear Eleanor,While we thank you for being our guest and sharing your feedback, we are sorry you had some noise concerns. All of your feedback is important to us and will be reviewed with the team, as we are always working to improve. It's our hope that all went well with your interview, and we truly hope that we will have the opportunity to change your perceptions in the future. We'd be grateful for a second shot at showing you what makes staying at our property so wonderful.

10/10 Eccellente

JAMIEN

Great stay
Our stay was great from the friendly and welcoming staff to our room. Will definitely stay at this hotel again
Soggiorno di 2 notti a febbraio 2024