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Recensioni per Selina Chelsea

4.5 out of 5
Selina Chelsea
518 W 27th St, New York, NY

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 237 su 605 recensioni" "
Valutazione di 8 - Buono. 159 su 605 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 605 recensioni" "
Valutazione di 4 - Scarso. 51 su 605 recensioni" "
Valutazione di 2 - Terribile. 59 su 605 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

7,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Stephanie Danille

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
I mostly enjoyed this hotel. I really liked how walkable it was to so many things. I say my biggest gripe about my stay was that the hotel room didn't have a fridge. It's a way to deter eating in the rooms. We had to be very mindful of portions and what we ate when we ate out. There's a communal kitchen area somewhere in the building but we didnt want to ask where it was. Just a very odd thing I've never come across in a hotel stay. Secondly, it drew a younger crowd, probably the main factor being the rooftop bar. I'm in my mid 30s and it just wasn't our vibe. We went up to use our complimentary drink cards and decided to go right back down to the room; it just looked kind of shoddy and tacky, not well put together in order to enjoy. It felt more like an outdoor bar than rooftop. The rooftop parts you could enjoy were through a threshold and near the edge of the building. Just not what we were expecting. There was one night, a Friday night if I'm not mistaken, I was awoken to what sounded like a party right next door to my room. I immediately was taken back to college. It took me a little bit to fall back asleep. That night was the only night with an issue. At check-in, I was shown a sheet with the overall hotel info; there is a kitchen but no free meals. Like I said, I still very much enjoyed my stay and would recommend this hotel for sure!
Soggiorno di 4 notti a maggio 2024
Risposta di Your friends at Chelsea, il giorno 22 mag 2024
Hi [First Name],We appreciate you taking the time to share a review. your feedback is very important to us as it helps us improve in the near future. In our location we do not offer a common kitchen. Apologize for the miscommunication on our registration card. As for the events they are planned in advance, and we should have communicated it to you at check-in. We are very happy to hear that you enjoyed your stay beside the small hiccups and appreciate your honesty.We hope this helps clear things up and we look forward to providing a quality experience in the future.Thanks

6/10 Soddisfacente

Michael

Non mi è piaciuto: Pulizia e servizi
Hotel reservation says 22 dollar resort fee. charged a 28 dollar resort fee. The front counter person did her job but was difficult to understand talking really fast. The whole building is more a night club than a hotel, even now as I right this my room is shaking from the rooftop event. And the room. There was dust bunnies all over floor and counter, there is. Scratches scuffs and broken light switches, burn. Mark on the wall. Lobby smelled like pot. Glad this is just for one night. It certainly is not a 4 star anything
Soggiorno di 1 notte a maggio 2024
Risposta di Your friends at Chelsea, il giorno 22 mag 2024
Hi Michael,Thank you so much for telling us about this problem. We always strive to provide amazing service and I’m sorry that didn’t happen this time. The resort fee is a hotel amenity fee. The Resort fee is 22 before taxes. After taxes it will be 28.75. This fee includes Wi-Fi for Multiple Devices, Co-Workspace, Daily Drip Coffee, Two Bottles of Water In-Room Daily, Pre/Post Stay Luggage Storage, Printing at Front Desk (Up to 10 Pages), 12pm Late Checkout Based on Availability, and Welcome Drink. We apologize for the inconvenience. Our events are planned in advance we apologize that we did not communicate these events in advance. We have noted this issue and will include it in our training processes, so it won’t happen again.Thank you,

10/10 Eccellente

Benjamin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very accommodating and helpful.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ivette , il giorno 1 mag 2024
Hello Benjamin, Thank you for choosing Selina Chelsea. We are so pleased to hear you enjoyed your stay!

10/10 Eccellente

Derrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place quiet block will stay here again !
Soggiorno di 2 notti a febbraio 2024
Risposta di Your friends at Chelsea, il giorno 22 mag 2024
Seeing your 5-star review made our day at Chelsea! Thank you so much

6/10 Soddisfacente

Carina

Viaggio di coppia
Mi è piaciuto: Pulizia
Well situated for our events in the area and close to public transit, however underwhelming overall for the price. Mediocre service, broken bathroom door and poor housekeeping. Our room was right next to the housekeeping closets so there was tons of noise and commotion at very inconvenient times. Probably won’t stay again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ivette , il giorno 19 apr 2024
Hello Carina,Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our rooms. We aim to provide all of our guests with a high-quality experience, and regret we were unable to do so. We hope to see you again in the near future to get a second chance at a first impression.

6/10 Soddisfacente

Paul, Berkeley

Viaggio di lavoro
Great location. Everything else is just ok.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ivette , il giorno 19 apr 2024
Hello Paul,Thank you for sharing this positive review. We appreciate our location here in Chelsea just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 Eccellente

Miguel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelentes servicio por parte de la recepción, es una chica dominicana y es súper amable !!
Soggiorno di 3 notti a marzo 2024
Risposta di Ivette , il giorno 19 apr 2024
Hello Miguel,Thank you for your great review. At the Selina Chelsea we work hard to offer high-quality service to every guest. We made sure to share this feedback with Princesa to give him the recognition that he/she deserves. She was delighted to hear your feedback

8/10 Buono

Taedmary

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Servizi
Smooth check in, staff was friendly. My booking included free breakfast and OMG it was absolutely delicious; I ordered the Shakshuka an orange juice and coffee. Staff was attentive and friendly. I didn’t bring a pet, but I was glad to see the pet fee is affordable at $10 per night. Bed and pillows were comfortable, room had free water and a small fridge—very convenient. Would definitely stay at this hotel again.
Soggiorno di 1 notte a marzo 2024
Risposta di Ivette , il giorno 19 apr 2024
Hello Taedmary,Thank you for sharing a review of your recent experience. Our team here at the Selina Chelsea is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 Soddisfacente

Jacob, HAARLEM

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is fine. Room was very minimal equipped. The rooftop bar was open and had loud music until 04.00 am. I was already wondering why they provided complimentary ear plugs….. If you want to sleep, you’ll better take another hotel!
Soggiorno di 1 notte a marzo 2024
Risposta di Ivette , il giorno 19 apr 2024
Hello Jacob, Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team and assure this experience doesn't occur again.

10/10 Eccellente

saud

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As it was my first time booking at this hotel, I quickly discovered that it would be my go-to place for future stays. The welcoming atmosphere, vibrant vibe, convenient area, tranquility, and location are simply the best. Martin (I hope I spelled his name correctly) was exceptional in explaining everything, making us feel at home. There's so much more to say, but to put it briefly: just go there. This is undoubtedly the best hotel in NY, and I will definitely be returning. Thank you Silena and Martin for the hospitality 😊
Soggiorno di 3 notti a febbraio 2024
Risposta di Ivette , il giorno 2 apr 2024
Hello Saud, Thank you so much for choosing Selina Chelsea. We are so excited to hear you enjoyed your stay with us and can't wait to host your stay again soon!

10/10 Eccellente

YASUKO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
「Sleep No More」を上演している、Mckittrick Hotelの真横にあったので、参加するのに大変便利でした。夜遅くても安心安全だったし。 スタッフもフレンドリーで気持ち良かったです。
Soggiorno di 6 notti a febbraio 2024
Risposta di Ivette , il giorno 22 feb 2024
Hello Yasuko, Thank you for choosing Selina Chelsea. We are glad to you enjoyed your stay with us and hope to see you again!

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great price. Great room. Nice people and bar area. Thanks
Soggiorno di 2 notti a febbraio 2024
Risposta di Ivette , il giorno 20 feb 2024
Hello John, Thank you for choosing Selina Chelsea. We are glad to hear you enjoyed your stay with us. Hope to have you stay with us again soon!

8/10 Buono

Robin

Soggiorno di 4 notti a febbraio 2024
Risposta di Ivette , il giorno 19 apr 2024
Hello, Thank you for taking a moment to share your experience at Selina Chelsea. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

6/10 Soddisfacente

Thomas

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Bad Timing for a stay, but the staff was great
We have stayed several times at the Selina Chelsea. While the staff were very good, the rooms are starting to show a little disrepair since our last stay. The sliding door our bathroom would get stuck, making it difficult to get in and out. The HVAC unit in our friend's room made loud noises all night. However, our biggest problem was related to an event that was booked in the lobby/restaurant/bar the night we stayed there. The event was for a popular social media personality and Hip-Hop musician. It was so crowded (spilling out onto the street), that it was very difficult to enter the hotel. Once through the crowd and into our rooms, the noise and music from the event kept us all awake until very late (after 2 am). The staff was very apologetic the next morning and said that they would give us a credit for 50% of our room costs. We hope to coordinate this refund through Hotels.com, but it is not clear on the app how to get the refund.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ivette, il giorno 20 feb 2024
Hello Thomas,Thank you for choosing Selina Chelsea. We appreciate your feedback and will share this information with our team to be able to provide of guest with the best experience. We've also refunded reservation with corresponding third-party.

4/10 Scarso

Baraka, Missouri City

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The circulation is terrible, i couldn’t enjoy my stay because of how hot it was
Soggiorno di 2 notti a febbraio 2024
Risposta di Ivette , il giorno 20 feb 2024
Hello Baraka. We are sadden to hear the circulation in your room wasn't the best. We will look into this issue and assure it does not happen again in the future.

8/10 Buono

Kyrsten

Mi è piaciuto: Personale e servizio
Great location to check out next door’s Sleep No More. The little bar upon entry was adorable and the staff were incredibly friendly. The room was a bit dirty (concrete floor).
Soggiorno di 1 notte a febbraio 2024
Risposta di Ivette , il giorno 6 feb 2024
Hello Kyrsten, Thank you for choosing Selina Chelsea, we appreciate your feedback and hope to make a better impression in the future.

10/10 Eccellente

Cameron

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and supportive staff! my phone broke while visiting New York and they were very accomodating.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivette , il giorno 6 feb 2024
Hello Cameron,Thank you for taking a moment to share your experience at Selina Chelsea. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Eccellente

Nicola

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As my first stay at Selina Chelsea, this hotel was just my vibe - cozy/comfortable and chique. When I was booking my stay, I had the option to include breakfast. Upon arrival, lobby is inviting and easy to navigate. The receptionist was bright and friendly. I was grateful that since my stay was shorter than expected, I was able to exchange my breakfast for a quick dinner at the bar. The room is quiet with views of New York skyline. Selina Chelsea is on the top of my list for places to stay when I'm in New York.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivette , il giorno 31 gen 2024
Hello Nicola, Thank you for sharing a review of your recent experience. Our team here at Selina Chelsea is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very dirtly
Room was really really dirty. Trash under the bed. Gross, sticky floors in the room. An odd smell. I got an attitude from the front desk when I asked if housekeeping could clean the trash from under the bed while I was out.
Soggiorno di 2 notti a gennaio 2024
Risposta di Ivette , il giorno 6 feb 2024
Hello!Thank you for choosing Selina Chelsea. We appreciate your comments and regret to hear that you were disappointed with the value of our rooms. We aim to provide all of our guests with a high-quality experience, and regret we were unable to do so. We hope to see you again in the near future to get a second chance at a first impression.

4/10 Scarso

John, Media

Non mi è piaciuto: Condizioni e dotazioni della struttura
Be careful of hidden charges.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivette , il giorno 29 gen 2024
Hello John, We apologize for the confusion as we assure all our fees* are noted on confirmation emails during booking.

10/10 Eccellente

Andrea, New York

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay was great! I'm very confused on some of these poor reviews because i would highly recommend. Had an excellent night sleep, the staff were so warm and friendly and made my frenchie & I feel at home. Would visit again.
Soggiorno di 2 notti a gennaio 2024
Risposta di Ivette , il giorno 29 gen 2024
Hello Andrea, Thank you for choosing Selina Chelsea. We love you enjoyed your stay and cant wait to see you again.

10/10 Eccellente

Callan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a nice place for sure! My room was a little noise because I was right by the elevator. But was quiet at night.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivette , il giorno 29 gen 2024
Hello Callan, Thank you for choosing Selina Chelsea. We appreciate the feedback and will try to make the necessary changes to assure a guest has a quiet night.

10/10 Eccellente

Maria, East Rockaway

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivette , il giorno 29 gen 2024
Hello Maria, Thank you for choosing Selina Chelsea. We are so pleased to hear you enjoyed your stay with us, we hope to see you again soon!

6/10 Soddisfacente

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place in Chelsea
Good location, great bars, food good but small menu. Rooftop bar especially nice. Negatives: no comfortable seating in rooms, only stylish unpleasant things. Mattresses are on the floor. Difficult to get front desk to answer phone. Extremely loud bar in basement— get an upper floor room if you like to sleep. It was a good value for the money, I would stay here again if I need this location in Chelsea.
Soggiorno di 2 notti a gennaio 2024
Risposta di Kiko , il giorno 9 gen 2024
Thank you for taking a moment to share your experience at The Selina Chelsea hotel. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Staff were excellent!!!!!!!
Soggiorno di 4 notti a dicembre 2023
Risposta di Kiko, il giorno 9 gen 2024
Thank you for sharing a review of your recent experience. Our team here at Selina Chelsea is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 Eccellente

Paige

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location for visiting the McKitrick Hotel right next door.
Soggiorno di 1 notte a gennaio 2024
Risposta di KIKO, il giorno 9 gen 2024
Thank you for sharing this positive review. We appreciate our location here in Selina Chelsea just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

4/10 Scarso

Rob

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
NOTHING like photos. Hotel staff was friendly but that does not make up for the ghetto DIY construction and condition of hotel rooms. AVOID unless it is only option. Beds are a joke- it just needed a blanket over the chair to make the “fort” sleeping on floor status. Mattress on a wood platform is not good-Housekeeping left 1 towel for two people and no washcloth- none. No phone to call front desk- rooms seriously are not good- really wanted to like it-but this place is tragic. 2 stars just because of staff.
Soggiorno di 4 notti a dicembre 2023
Risposta di Ivette , il giorno 6 feb 2024
Hello Rob, Thank you for choosing Selina Chelsea. We appreciate your comments and regret to hear that you were disappointed with the value of our rooms. We aim to provide all of our guests with a high-quality experience, and regret we were unable to do so. We hope to see you again in the near future to get a second chance at a first impression.

2/10 Terribile

Kornsiva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivette , il giorno 6 feb 2024
Hello Kornsiva,Thank you for choosing Selina Chelsea. We appreciate your comments and regret to hear that you were disappointed with the value of our rooms. We aim to provide all of our guests with a high-quality experience, and regret we were unable to do so. We hope to see you again in the near future to get a second chance at a first impression.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice modern boutique place!
Great hotel. My bathroom door has broken and wouldn’t close and it was a holiday. The engineer wasn’t around, so they were kind enough to upgrade me without me even asking. Great stuff, bar staff, and overall great vibe. I’d definitely stay here again.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivette , il giorno 2 gen 2024
Hello! Thank you for choosing Selina Chelsea. Our team here at Selina is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit again soon.

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
NYC weekend
The hotel personnel were very friendly. My room was large and comfortable. It was very quiet at night (my stay was on a Sat night). Convenient location and close to the High Line.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivette , il giorno 28 dic 2023
Hello Christine,Thank you for choosing Selina Chelsea! Thank you for sharing a review of your recent experience. Our team here at the Selina is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Selina Chelsea was a beautiful property in the exact right spot. I was able to walk to midtown and also visit friends in Chelsea.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivette , il giorno 28 dic 2023
Hello Anna, Thank you for taking a moment to share your experience at Selina Chelsea. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Eccellente

Delphine

Soggiorno di 1 notte a dicembre 2023
Risposta di Ivette , il giorno 28 dic 2023
Hello Delphine,Thank you for taking a moment to share your experience at Selina Chelsea. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Eccellente

Ingrid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good hotel
Soggiorno di 1 notte a novembre 2023
Risposta di Ivette , il giorno 28 dic 2023
Hello Ingrid,Thank you for sharing this positive review. We appreciate our location here in Chelsea just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

2/10 Terribile

Dirk

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
The hotel literally had an all-night party in their lobby on the last night of our stay, they cranked the music to club level and hundreds of people crammed in. We were given no notice ahead of time either when reserving or when there the prior two days that they would have a party going to 6AM. It was so loud sleep was impossible, we left at 2AM and checked into another hotel. They did reimburse us for the last night, but obviously it was a huge inconvenience and we lost money but having to book somewhere else at the last minute. Very disrespectful treatment of hotel guests. If you want to be a party hotel where no one sleeps that's fine, advertise it as such. But it's not a real hotel to me if you might intentionally keep your guests awake all night.
Soggiorno di 3 notti a ottobre 2023
Risposta di Ivette , il giorno 28 dic 2023
Hello Dirk, We would like to apologize for the inconvenience caused. Our guest's comfort and satisfaction is our main priority. Prior to guest arrival, we send automated messages to inform of this party in the event that guest would choose to cancel. This was a learning curve for us and will do better in the future. We hope to get a second chance at a first impression in the future.

10/10 Eccellente

Airick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best NY stay!
The person checking my husband and I in was absolutely lovely! Probably the nicest person we've experienced at a hotel. This hotel is located walking distance from galleries, bars, small markets, food and a whole lot more. Our room wasn't big but it was very comfortable. Very modern, clean and efficient! There's a bar in the lobby. Overall, it was a really good experience and hope we get to stay here again!
Soggiorno di 5 notti a ottobre 2023
Risposta di Selina Front Desk , il giorno 16 nov 2023
Thanks for the great review we hope to see you with us again in the near future.

8/10 Buono

Jason

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were great. Rooms are small and not meant to spend extended time in. Hotel is right next to the High Line, but few restaurants and most train stops are two avenues away.
Soggiorno di 2 notti a novembre 2023
Risposta di Selina Front Desk , il giorno 16 nov 2023
thanks for the awesome review

10/10 Eccellente

robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
great location
Soggiorno di 2 notti a ottobre 2023
Risposta di Selina, il giorno 8 nov 2023
Hi Robert,We are glad to hear that you had a great experience at Selina Chelsea. Your review made our day! Our whole team works very hard to make sure every guest as an amazing experience.We hope to see you again.Your Friends at Chelsea,

10/10 Eccellente

Jeannie

Soggiorno di 2 notti a settembre 2023
Risposta di Selina Front Desk , il giorno 16 nov 2023
thanks for the great review. We hope to see you with us in the near future

8/10 Buono

Cullen

Mi è piaciuto: Personale e servizio
fgrg zf
Soggiorno di 2 notti a settembre 2023
Risposta di KIko , il giorno 16 nov 2023
thank you for the great review.

8/10 Buono

Jeremy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooftop bar/restaurant area not open or accessible to guest.
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Marivioli

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location nice rooms
Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Francis

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Staff were amazing! The lobby and location of hotel were perfect, the room was the problem. No hot water unfortunately , however when we checked out we did mention that and the staff were so kind and offered us breakfast/snacks from the hotel however we were in a rush and couldn’t take it. The light in the room, was ripped off the ceiling and an exposed hanging wire was right above the bed. We mentioned it and I am sure they will fix it. The room itself was cute if things were in working order.

10/10 Eccellente

adam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good lower mid town location, Chelsea is a nice safe accessible area. Could be closer to a train but only a dress blocks walk. Would stay again. Rooms and beds are amazing
Soggiorno di 8 notti ad agosto 2023

6/10 Soddisfacente

elsa

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
Pool was closed for maintenance and not able to use and it was hot. Would have been nice to use, seeing as you are charged a resort fee. They did not offer a discount/refund when I mentioned this issue.
Soggiorno di 3 notti a luglio 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Decent but not my favorite
Staff was very friendly. Hotel itself was super loud. Rooms had a bad odor to them but were clean for the most part. The rooms were incredibly small and did not have very many amenities. No phone, no microwave, no fridge.
Soggiorno di 2 notti a giugno 2023
Risposta di General Manager, il giorno 24 ott 2023
Thank you for your feedback, I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.I apologize again for any inconvenience this caused you.Please know that we will be addressing this review with the team so they can learn from it and do better in the future.Thank you for bringing this to our attention!

6/10 Soddisfacente

Dina

Mi è piaciuto: Pulizia e personale e servizio
Cool property - no security at all - edgy nice decor if you like cement floor in room and sleeping on platform. Good linens!
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful service and very good restaurant. The breakfast served was excellent.
Soggiorno di 5 notti a giugno 2023

10/10 Eccellente

Oliver, Winnipeg

It’s always a pleasure to stay at the Selena Chelsea! Friendly staff, lovely hotel, great location. I’ll be back!
Soggiorno di 4 notti a giugno 2023

4/10 Scarso

Rolan

Non mi è piaciuto: Personale e servizio e comfort della camera
Weekend party on the roof is loud!
Hotel is loud and uncomfortable. No room service and hardly any amenities.
Soggiorno di 3 notti a maggio 2023

10/10 Eccellente

Chad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice location and good price point
The price and location of this hotel are hard to beat. The resort fee is a little weird since the amenities are limited. The room is very simple, but it’s all you need for a weekend trip to New York.
Soggiorno di 2 notti a gennaio 2023
Risposta di General Manager, il giorno 24 ott 2023
Dear Chad, Thank you for taking the time to share your experience at our hotel! We are thrilled to hear that our location and price point met your expectations. We understand that some guests may find the resort fee odd, but it helps us provide essential services and amenities to ensure a comfortable stay. We're glad our simple yet cozy accommodations matched your requirements for a weekend getaway in New York. Your feedback is valuable to us, and we hope to have another opportunity to welcome you back soon. Warm Regards,Selina Chelsea Team