Dear Carlotta, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to SpringHill Suites New York Manhattan/Times Square South soon!Best regards,Guest Service Team

Dear Sara, Thank you for your glowing review! We're thrilled to hear that you found SpringHill Suites New York Manhattan/Times Square South exceptional in every aspect, from our friendly staff to our prime location. Your recommendation means the world to us. It was our pleasure having you stay with us, and we look forward to many more visits.Best regards,Guest Service Team

Dear Luigi, Thank you for selecting SpringHill Suites New York Manhattan/Times Square South and taking the time to write a review. Our team endeavors to go above and beyond to ensure our guests have an exceptional experience, and we are glad that their gracious hospitality was the highlight of your stay. We're also pleased to know that you enjoyed the breakfast and the clean room and had a great time with us overall. It was our pleasure to host your stay, and we look forward to your next visit.Best regards,Guest Service Team

Dear Loredana, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at SpringHill Suites New York Manhattan/Times Square South. We'd love to host you again someday for yet another unforgettable visit.Best regards,Guest Service Team

Dear Tatsiana, Thank you for choosing SpringHill Suites New York Manhattan/Times Square South. We're grateful for your positive feedback on our convenient location and the kindness of our staff. We apologize for any inconvenience with the room size and breakfast space. Your insights are valuable, and we hope to welcome you back for an improved stay in the future.Best regards,Guest Service Team

Dear Elia, We appreciate your feedback and are happy your stay was pleasant. Thank you for enjoying our location and clean rooms. Your comments, however, indicate areas where we could better focus our attention on improving our guest experience. We will share these remarks with our associates as we continually strive to enhance our services. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Best regards,Guest Service Team

Dear Matteo, Thank you for choosing to stay with us at SpringHill Suites New York Manhattan/Times Square South. We are glad to know you overall had a pleasant stay and that our clean facilities along with delicious breakfast, enhanced your time with us. That said, we regret not meeting all of your expectations and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best regards,Guest Service Team

Dear Roberta, Thank you for the kind rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites New York Manhattan/Times Square South. We look forward to your return and wish you all the best with your future travels.Best regards,Guest Service Team

Dear Kenny, It is great to read your travels brought you back to see us again. Thank you very much for the terrific comments about our location, accommodations, and hospitality. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you at SpringHill Suites New York Manhattan/Times Square South, and we love knowing we will be your home away from home whenever you visit New York.Best regards,Guest Service Team

Dear Paola, Thank you for the excellent review of SpringHill Suites New York Manhattan/Times Square South. We are delighted you enjoyed everything we have to offer, including our spacious accommodations. We look forward to you coming back to see us soon, and we wish you all the best with your travels.Best regards,Guest Service Team

Dear Cris, We are flattered by your generous review of SpringHill Suites New York Manhattan/Times Square South. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the city. Best regards,Guest Service Team

Dear Jeonghwa, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites New York Manhattan/Times Square South. We hope to have the pleasure of doing so again on your next visit to the area.Best regards,Guest Service Team

Dear Tracey, It is wonderful to know you enjoyed everything about your time at SpringHill Suites New York Manhattan/Times Square South and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best regards,Guest Service Team

Dear Sofiia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Best regards,Guest Service Team

Dear Akou, Thank you for the wonderful rating for SpringHill Suites New York Manhattan/Times Square South! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best regards,Guest Service Team

Dear Guest, Thank you for sharing your feedback about your recent stay at SpringHill Suites New York Manhattan/Times Square South. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. However, we apologize for any inconvenience caused by the elevator wait time during peak hours. Your satisfaction is important to us, and we'll work to improve this aspect for your future visits. It was a pleasure hosting, and we hope to see you again soon.Best regards,Guest Service Team

Dear Francisco, Thank you for your kind review. We are glad you loved our comfortable beds and clean rooms. Your comments regarding breakfast and elevator wait times have been noted, and we'll strive to improve in these areas. It was a pleasure hosting your visit here at SpringHill Suites New York Manhattan/Times Square South. Come back to see us again soon!Best regards,Guest Service Team

Dear Laura, Thank you for being a guest at our hotel. We sincerely apologize for any discomfort caused by the situation outside the hotel. Your comfort is our top priority, and we will address this concern internally. Additionally, we appreciate your feedback about the bathtub and will take steps to ensure a better experience. We hope to welcome you back soon for a more pleasant stay.Best regards,Guest Service Team

Dear Laincy, Your generous rating made our day! We are dedicated to providing every guest with a great experience at SpringHill Suites New York Manhattan/Times Square South, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best regards,Guest Service Team

Dear Geert, Thanks for sharing your kind rating for SpringHill Suites New York Manhattan/Times Square South. We are pleased you enjoyed your time with us, and we hope to see you again soon.Best regards,Guest Service Team

Dear Haivan, We are flattered by your generous review of SpringHill Suites New York Manhattan/Times Square South. Thank you for recognizing the outstanding service and convenient location we provide. We look forward to welcoming you again whenever your travels bring you back to the area.Best regards,Guest Service Team

Dear Suzanne, Thank you for the excellent review of your stay at SpringHill Suites New York Manhattan/Times Square South. We appreciate you pointing out our convenient location to Penn Station, Madison Square Garden. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Best regards,Guest Service Team

Dear Pauline, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best regards,Guest Service Team

Dear Friederike Ilse, Thank you for your feedback regarding your recent stay with us. It's great to know that you found our location convenient and enjoyed our well-maintained room and bathroom amenities. However, we apologize for falling short of your expectations with the breakfast experience. Your concerns about the use of disposable tableware and plastic cutlery have been duly noted, and we'll review our practices to ensure they align with our commitment to environmental friendliness. We value your input as it helps us improve, and we hope to have the opportunity to provide you with a more satisfactory experience in the future. Best regards,Guest Service Team

Dear Alan, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations and services, notably our delicious hot, complimentary breakfast! We have an exceptional team whose top priority is ensuring every guest feels comfortable and at home. We will enjoy sharing your compliments with each of them! It was such a pleasure hosting your visit, and we hope to see you again soon.Best regards,Guest Service Team

Dear Loreen, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations and the services our courteous associates provided!It was such a pleasure hosting your visit, and we hope to see you again soon.Best regards,Guest Service Team

Dear Carla, Thank you for choosing us for your visit to New York City and for the five-star rating. However, we are disappointed that you had some issues with your room. Our goal is to provide an exceptional experience to each of our guests, and we apologize that we did not meet these expectations. We are grateful for your feedback and your patience.It was a pleasure hosting you, and we hope to do so again on your next visit to the city.Best regards,Guest Service Team

Dear Paige, Thank you for your evaluation of our hotel. We were disappointed to read about your experience and apologize for the issues you had with your reservation and, even more so, how our associates handled it. We are genuinely sorry for not meeting your expectations and for the inconvenience caused during your time with us. We appreciate you bringing this to our attention. We will address this appropriately, and we are grateful for your patience. We hope you will reconsider staying with us again so we can show you the exceptional hospitality you deserve and that we are known for providing.Best regards,Guest Service Team

Dear Kwok Leung, Thank you for choosing to stay with us and leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Best regards,Guest Service Team

Dear Chris, It was a pleasure reading your review of SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations, delicious breakfast, and happy hour.We are grateful for the recommendation, and we appreciate you choosing us for your visit to New York City.Best regards,Guest Service Team

Dear Richard, Thank you for the generous rating regarding your time at SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in the New York City area.Best regards,Guest Service Team

Dear hannah, It is wonderful to know you enjoyed everything about your time at SpringHill Suites New York Manhattan/Times Square South and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation, and we truly appreciate your kind rating. We hope to welcome you back soon for another enjoyable stay.Best regards,Guest Service Team

Dear Dominique, Thank you for sharing your kind review of SpringHill Suites New York Manhattan/Times Square South. We are pleased that our fantastic location made your stay so memorable! We truly appreciate you choosing us for your visit to New York City, and we hope you will make us your home every time your travels bring you this way.Best regards,Guest Service Team

Dear Eden, Thanks for the friendly rating! We are delighted your time at SpringHill Suites New York Manhattan/Times Square South was an enjoyable one. We look forward to seeing you again to share another fantastic experienceBest regards,Guest Service Team

Dear Jeff, Thank you for recommending our excellent location and delicious breakfast to fellow travelers. We are glad you enjoyed your recent stay with us at SpringHill Suites New York Manhattan/Times Square South!Thank you for staying with us, and we look forward to seeing you again soon.Best regards,Guest Service Team

Dear Aira, Thank you for the five-star rating for SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in New York City.Best regards,Guest Service Team

Dear Frederick, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are delighted you enjoyed the delicious hot breakfast and, most notably, complimentary wine and beer!We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return.Best regards,Guest Service Team

Dear David, Thank you for taking the time to share your feedback with us. We regret that the room size and furnishings did not meet your expectations. Your comfort is our top priority, and we apologize for any inconvenience caused. We are continuously working on enhancing our guest experience, and your insights are valuable. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Guest Service Team

Dear Vanessa, Thank you for sharing your review with us. We sincerely apologize for the aspects of your stay that did not meet your expectations. We will share your concerns regarding the issues with the showers and breakfast with the appropriate individuals to improve and enhance our guests' experience. We also understand the importance of a convenient location, and we regret if the distance from our hotel to your point of interest affected your stay. Thank you for bringing these matters to our attention, and we hope you will allow us another chance to replace this experience with a more positive memory!Best regards,Guest Service Team

Dear PETER, Thank you for sharing your positive experience with us! We're delighted to read that you enjoyed the warm welcome at check-in and that our team accommodated your early arrival. It's also great to know that our complimentary evening bar and snacks added to your overall experience. We strive to provide exceptional service, and we're thrilled that you felt well taken care of. It was a pleasure having you as our guest, and we hope to see you again soon at SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team

Dear Christiane, We're glad to read that you had a positive experience with us in New York City and that everything worked well for you. We pride ourselves on guest satisfaction and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was a pleasure having you as our guest, and we hope to see you again soon at SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team