Bar (in loco)
Controlla disponibilità

Recensioni per The Time New York, part of JdV by Hyatt

4.5 out of 5
The Time New York, part of JdV by Hyatt
224 West 49th Street, New York, NY

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 473 su 1002 recensioni" "
Valutazione di 8 - Buono. 253 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 131 su 1002 recensioni" "
Valutazione di 4 - Scarso. 75 su 1002 recensioni" "
Valutazione di 2 - Terribile. 70 su 1002 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,6/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Nicolino

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima scelta
Gentilezza al check in e camere pulite. Arredamento camere particolare e ben curato. Posizione fantastica e comoda per andare ovunque
Soggiorno di 1 notte a gennaio 2020
Risposta di Manager, il giorno 8 gen 2020
Good evening, We appreciate your feedback and look forward to welcoming on another occasion. Kind regards,

10/10 Eccellente

elena

Soggiorno di 2 notti a ottobre 2019

10/10 Eccellente

Yamel Aarun

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
its is perfect !!
Soggiorno di 2 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 1 mag 2024
Greetings Yamel, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Johnathon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very cool modern hotel. Will definitely be back.
Soggiorno di 3 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 30 apr 2024
Greetings Johnathon, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Nabil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Decent value for the cost. The room was very nicely designed but quite small. There was also some noice from HVAC SYSTEM.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jerome Phang, il giorno 30 apr 2024
Greetings Nabil, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Eudora

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 30 apr 2024
Greetings Eudora, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

James Durmon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 28 apr 2024
Greetings James, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Karena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff Good
Soggiorno di 2 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 27 apr 2024
Greetings Karena, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

4/10 Scarso

Jada

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rooms are dusty and in need of renovations, obvious signs of wear and tear, lots of dust showing show lack of attention to detail by staff when cleaning.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 27 apr 2024
Greetings Jada, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Luis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was always incredibly attentive and made my stay worry free. Elevators was having issues at times but the internet was solid. Very clean and comfortable rooms. Definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jerome Phang, il giorno 20 apr 2024
Greetings Luis, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Michele, Doral

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s very convenient located (near time square); Easy to get in and out because no crowded elevator. Room is small but comfortable
Soggiorno di 6 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 19 apr 2024
Greetings Michele, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Jean, Ottawa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Johnathan A, il giorno 13 apr 2024
Thank you so much for your 5-star review!

4/10 Scarso

Karina

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Absolut nicht zu empfehlen. Wir hatten ein Deluxe Room gebucht. Zimmer im 7 Stock erhalten. Das Zimmer eine absolute Katastrophe also wieder in die Lobby. Kein Entgegenkommen nur gegen einen Aufpreis von 250$ neues Zimmer erhalten. Zimmer im 8 Stock erhalten. Leider war auch in diesem Zimmer alles andere als in Ordnung. Die Dusche hatte kein Wasser. Also wieder in die Lobby. Zimmer im 10 Stock erhalten, dort gab es wenigstens Wasser in der Dusche. Das Hotel ist wirklich sehr in die Jahre gekommen. Sauberkeit solala. Für 5 nächste fast 2000$ lohnt sich wirklich 0. Lage Top. Aber NIEWIEDER
Soggiorno di 5 notti ad aprile 2024
Risposta di Jerome Phang, il giorno 19 apr 2024
Greetings Karina, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

2/10 Terribile

Natalie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was very diety, heat didnt work , they did fix it but it smelled like mildew inside. Staff was friendly but the hotel is not as it appeared online
Soggiorno di 1 notte a marzo 2024
Risposta di Jerome Phang, il giorno 19 apr 2024
Greetings Natalie, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

4/10 Scarso

Fleur Louise

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The hotel room was quite worn and small - not like the photos at all! The windows felt so thin, we could hear beeping cars and banging bins all night long like they were inside our room. The staff were really nice, though, and the bar area is lovely. The car the hotel arranged to take us to the airport was really good - clean car and professional driver which was great.
Soggiorno di 4 notti a marzo 2024
Risposta di Jerome Phang, il giorno 19 apr 2024
Greetings Fleur Louise, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Soddisfacente

Linda

Viaggio con la famiglia
No coffee pot, pretty basic room -nothing outstanding. Comfortable bed though!
Soggiorno di 2 notti a marzo 2024
Risposta di Jerome Phang, il giorno 1 apr 2024
Thank you for the feedback. Coffee pots are available upon request.

10/10 Eccellente

Chance

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was my first time in NY, and found this hotel. Staff was extremely friendly and welcoming. Room was spotless and our view was decent. In our checkout day, it was raining really hard, but they offered us an umbrella to use! Would book again
Soggiorno di 3 notti a marzo 2024
Risposta di Jerome Phang, il giorno 25 mar 2024
Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Brad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Jerome Phang, il giorno 24 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Soddisfacente

Stephanie S, Meridian

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Our water for shower in the morning was cold and never got hot. This was not a problem in the evening when likely less showers were taken.
Soggiorno di 4 notti a marzo 2024
Risposta di Jerome Phang, il giorno 24 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

4/10 Scarso

Kelsey

Soggiorno di 1 notte a marzo 2024
Risposta di Jerome Phang, il giorno 24 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Joshua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Jerome Phang, il giorno 24 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Lynne

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this property! Wonderful staff, great location, close by good dining and theaters. Only complaint is they used to have coffee and continental breakfast included and since Hyatt bought they do not offer this.
Soggiorno di 2 notti a marzo 2024
Risposta di Jerome Phang, il giorno 18 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

2/10 Terribile

GuoHong

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bad choice ever
Soggiorno di 1 notte a marzo 2024
Risposta di Jerome Phang, il giorno 18 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!

8/10 Buono

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I think sometimes having over produced photos online backfires— this is a small boutique hotel with small rooms and common spaces but portrays a different image online. Once I appreciate it for what it is, it’s great, but the bar, lobby, lounge, gym are all about half the size you think it is. I had a nice stay though!
Soggiorno di 2 notti a marzo 2024
Risposta di Jerome Phang, il giorno 18 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Soddisfacente

Tuan

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Jerome Phang, il giorno 18 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey.. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Nyambi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was so nice and the staff really made you feel at home. I will definitely be back.
Soggiorno di 1 notte a marzo 2024
Risposta di Jerome Phang, il giorno 9 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Quinn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Jerome Phang, il giorno 10 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible. The Time NYC Team

6/10 Soddisfacente

Gavin Donald

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di DDD, il giorno 7 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible. The Time NYC Team

6/10 Soddisfacente

Jonathan

Non mi è piaciuto: Servizi
The physical plant feels old and tired and, in a few corners, even a little gross. No soap available in the room and housekeeping knocked early even with the do not disturb button activated. Front desk staff were very nice but I wouldn’t go back.
Soggiorno di 1 notte a marzo 2024
Risposta di DDD, il giorno 6 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible. The Time NYC Team

10/10 Eccellente

Kelley

Soggiorno di 1 notte a marzo 2024
Risposta di Jerome Phang, il giorno 24 mar 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Robin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
walls rather thin- you can hear other guests in their rooms and the elevator!! location is very good for theater and Radio City
Soggiorno di 1 notte a febbraio 2024
Risposta di DDD, il giorno 26 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

J.B. Nicah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was above my expectations!
Soggiorno di 2 notti a febbraio 2024
Risposta di DDD, il giorno 24 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Sheena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di DDD, il giorno 25 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The price was great for 2 nights in Times Square. Check in process was easy and got upgraded to a nice room. There were stains on the sheets and it showed free breakfast online upon booking, but we were told breakfast didnt come with our reservation. But they had free wine in the lobby in the evening.
Soggiorno di 2 notti a febbraio 2024
Risposta di DDD, il giorno 22 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Soddisfacente

Kurstan

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a febbraio 2024
Risposta di DDD, il giorno 21 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

christine

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di DDD, il giorno 21 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Safe and quiet but close to Broadway shows and Times Square. All Staff interactions were great. Concierge kept bags when we arrived early and room was not ready. Concierge had great recs for food and gave great directions. Hotel kept bags on day of check out as well until we needed them at 6 pm.
Soggiorno di 1 notte a febbraio 2024
Risposta di DDD, il giorno 11 feb 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

michelle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location for our stay
Soggiorno di 2 notti a febbraio 2024
Risposta di DDD, il giorno 11 feb 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di DDD, il giorno 10 feb 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

Lynne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di DDD, il giorno 21 feb 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Buono

Kathleen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and convenient
Soggiorno di 1 notte a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our Guest Survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

2/10 Terribile

nathalie

Viaggio di coppia
This place has ROACHES and they wouldn’t refund us. Area is definitely ideal but roaches are just a no
Soggiorno di 2 notti a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. Please know that Hyatt takes these matters very seriously and that the safety and security of our guests will always remain our top concern. Our hotel is vigilant in regard to managing pest control and we have a company contracted to thoroughly inspect any rooms that have been reported no matter how minor the case. The Time NYC Team

8/10 Buono

Lidia

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Stayed here twice. Staff are great. Excellent location. Close enough to times square to be convenient but tucked into a side street that it's quiet enough to escape the hustle and bustle at night. Rooms are smaller than other hotels of same price and calibre and rooms are very very dark (paint and decor). Elevators are small and take forever to get to your floor. Wine and cheese hour is a very cool feature but would much rather have a coffee machine in my room.
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

8/10 Buono

Fotini

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
We had an issue but it was quickly resolved by very helpful staff. The hotel is over all very cool and modern. There was noise from the hallway esp in the morning which was a bit disruptive when we were trying to sleep it. Our room was next to a utility closet and the opening and closing of that door by house keeping was really annoying. It was ok for what we paid for a 1 night stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

8/10 Buono

Eric

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Good price. Nice staff. Rooms are just tiny.
Soggiorno di 2 notti a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

Anupama

Soggiorno di 6 notti a gennaio 2024
Risposta di DDD, il giorno 10 feb 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

Courtney

Soggiorno di 3 notti a gennaio 2024
Risposta di DDD, il giorno 10 feb 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

8/10 Buono

Adam

Mi è piaciuto: Pulizia e personale e servizio
Pretty quiet, good location, bit dated but good value for money
Soggiorno di 4 notti a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di DDD, il giorno 29 gen 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team