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Recensioni per Newport Beach Marriott Bayview

4 out of 5
Newport Beach Marriott Bayview
500 Bayview Cir, Newport Beach, CA

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 602 su 1000 recensioni" "
Valutazione di 8 - Buono. 209 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 95 su 1000 recensioni" "
Valutazione di 4 - Scarso. 56 su 1000 recensioni" "
Valutazione di 2 - Terribile. 38 su 1000 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

4/10 Scarso

Holley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
...
Soggiorno di 1 notte a maggio 2024
Risposta di Director of Front Office, il giorno 20 mag 2024
Dear Holley, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Yucelin Sanchez,Director of Front Office

8/10 Buono

Cliff

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s a nice property with a good view of the bay. The restaurant was quite good, as were the staff and the service. I will write this somewhere between 3 1/2 and four stars for this area.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Trisha

Viaggio di gruppo
Beautiful and clean
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Trisha

Viaggio di gruppo
This Hotel has always been one of my favorites!
Soggiorno di 1 notte a maggio 2024
Risposta di Director of Front Office, il giorno 15 mag 2024
Dear Trisha, Thank you for making Newport Beach Marriott Bayview a part of your numerous trips to our city. The best compliment a guest can give is to return to a hotel that they love, and to share their experience with others. We continually strive to provide our guests with the most memorable experience, and we will share your wonderful feedback with our staff. They will be very happy to hear that their efforts have been noticed. We appreciate you making us your home away from home, and we look forward to welcoming you back again soon.Yucelin Sanchez,Director of Front Office

10/10 Eccellente

Melissa

Viaggio di coppia
Mi è piaciuto: Pulizia
What a beautiful property
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Debra L

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was very nice, our room was very spacious and had a Bay view. Staff were friendly and helpful. Only complaint is the parking fee at $40 a day is a bit too steep as you’ve paid alot for your room.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Clara

Viaggio con la famiglia
Mi è piaciuto: Servizi
Excellent
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Valerie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Joan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable room. Hotel is convenient to everything. Would stay again.
Soggiorno di 2 notti a maggio 2024
Risposta di Director of Front Office, il giorno 6 mag 2024
Dear Joan, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Newport Beach Marriott Bayview. It is nice to see that our amazing location and accommodations worked well for you and made your time with us even more memorable. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Yucelin Sanchez,Director of Front Office

10/10 Eccellente

Randall

Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Monica

Mi è piaciuto: Condizioni e dotazioni della struttura
Convenient, clean, safe. My room was a bit dated, but reminded me of the California I knew while growing up.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Lorraine

Soggiorno di 1 notte ad aprile 2024
Risposta di Director of Front Office, il giorno 4 mag 2024
Dear Lorraine, On behalf of our team at Newport Beach Marriott Bayview, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Yucelin Sanchez,Director of Front Office

8/10 Buono

Sabrina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Rachelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

parissa

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Phoebe

Soggiorno di 2 notti a marzo 2024
Risposta di Director of Front Office, il giorno 21 apr 2024
Dear Phoebe, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Yucelin Sanchez,Director of Front Office

4/10 Scarso

Belle

Viaggio con la famiglia
Too expensive and the hotel is not even good. Dated. Fridge is not working. Furniture is old
Soggiorno di 2 notti a marzo 2024
Risposta di Director of Front Office, il giorno 2 apr 2024
Dear Belle, Thank you for the honest review and for choosing our hotel. We apologize for not meeting your expectations and for the maintenance issues you encountered with the fridge in your room. We are also sorry you felt our property needed updating. We are always looking for ways to improve, and your comments have been noted for our plans in developing the property. We hope you will give us another opportunity to regain your trust.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Cynthia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was great. Staff was nice.
Soggiorno di 1 notte a marzo 2024
Risposta di Director of Front Office, il giorno 27 mar 2024
Dear Cynthia, It brings us great joy to learn that your stay at Newport Beach Marriott Bayview was enjoyable and that you appreciated our all-suite accommodations and the efforts of our staff in providing excellent service. As you continue your travels, we wish you nothing but the best, and we look forward to welcoming you back for another wonderful visit in the near future.Yucelin Sanchez, Director of Front Office

10/10 Eccellente

Claudia, Rancho Cucamonga

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Director of Front Office, il giorno 20 mar 2024
Dear Claudia, Thank you for the generous rating of Newport Beach Marriott Bayview. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our area.Yucelin Sanchez,Director of Front Office

8/10 Buono

Aleksandar, Oakville

Mi è piaciuto: Pulizia e personale e servizio
Very friendly staff and great service. Vista restaurant is good. Hotel getting a little dated and need safes for the room for international travellers.
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Denise, Riverside

Soggiorno di 2 notti a marzo 2024
Risposta di Director of Front Office, il giorno 27 mar 2024
Dear Denise, Thank you for sharing your rating regarding your recent stay. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We are grateful for your feedback, as this helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Yucelin Sanchez, Director of Front Office

10/10 Eccellente

Necole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to John Wayne Airport
Soggiorno di 1 notte a marzo 2024
Risposta di Director of Front Office, il giorno 5 mar 2024
Dear Necole, Thank you very much for choosing to stay at Newport Beach Marriott Bayview. We appreciate you mentioning how much you enjoyed our location and its proximity to the airport. We hope we will be the first hotel you think of on future trips to Newport!Yucelin SanchezDirector of Front Office

10/10 Eccellente

Kristi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly staff
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Marie, Glendale

Soggiorno di 2 notti a febbraio 2024
Risposta di Director of Front Office, il giorno 21 mar 2024
Hello Marie, We appreciate you choosing our hotel for your visit to our beautiful city. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Yucelin Sanchez,Director of Front Office

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great views of Back Bay
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Tina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonder stay, easy check in & check out. Nice clean room.
Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Front Office, il giorno 26 feb 2024
Dear Tina, Thank you for being our guest at Newport Beach Marriott Bayview and sharing your experience. We are delighted to know from check-in to check-out that your experience was exceptional and that we met our expectations. We also appreciate you mentioning our refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit. Yucelin Sanchez,Director of Front Office

10/10 Eccellente

Lorie

Soggiorno di 1 notte a febbraio 2024

8/10 Buono

bonnie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Priscilla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff awesomeness
Staff was very helpful. My son got sick during our stay. Staff friendly and helpful.
Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Front Office, il giorno 16 feb 2024
Dear Priscilla, Thank you for being our guest at Newport Beach Marriott Bayview and sharing your experience. We first want to say that we hope your son is feeling better. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our courteous associates. It was a pleasure to host you, and we look forward to your return visit. Yucelin Sanchez,Director of Front Office

10/10 Eccellente

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2024

4/10 Scarso

Kelley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We didn’t get our usual room location. It was a bit disappointing.
Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Front Office, il giorno 11 feb 2024
Dear Kelley, Thank you for evaluating your recent stay with us. We are sorry that you were disappointed with the location of your room. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Plamen, Las Vegas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
we like everything
Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Front Office, il giorno 8 feb 2024
Dear Plamen, Thank you for choosing Newport Beach Marriott Bayview. Our picturesque location overlooking Upper Newport Bay Nature Preserve is the perfect place to recharge! Your comments were a pleasure to read. Thank you again for your feedback; we look forward to your next visit.Yucelin SanchezDirector of Front Office

6/10 Soddisfacente

Pranesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Front Office, il giorno 6 feb 2024
Dear Pranesh, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Debra

Mi è piaciuto: Servizi
The staff is lovely. Unfortunately, the Jacuzzi was out of service and they couldn’t get it approved from some inspection that was the only draw back. There is a $40. A day parking fee and $10 Internet fee. Nothing is really complementary there. Next time I would look for a place had more complementary things like parking and Wi-Fi. The bottle of water in my room cost seven dollars some places have that being complementary. But it’s beautiful room…. And a beautiful view if you’re on the right side of the building.
Soggiorno di 2 notti a gennaio 2024
Risposta di Director of Front Office, il giorno 30 gen 2024
Dear Debra, Thank you for choosing Newport Beach Marriott Bayview! It is great to know that you had an overall pleasant experience and that our well-kept accommodations and courteous associates met your expectations. However, we deeply regret your dissatisfaction with our parking and WiFi charges. We continually strive to offer competitive rates to our guests, and we appreciate your understanding. Thank you again, and we hope you will choose us the next time you visit the area.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Zubaid

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Dan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing. The weather was beautiful and everything was wonderful.
Soggiorno di 4 notti a gennaio 2024

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Kelley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was all good. We stay here frequently
Soggiorno di 1 notte a gennaio 2024
Risposta di Director of Front Office, il giorno 18 gen 2024
Dear Kelley, Thank you for your high rating. It is great to read that your travels brought you back to see us again. We are delighted that our hotel offers everything you need to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to your next stay at the Newport Beach Marriott Bayview.Yucelin SanchezDirector of Front Office

6/10 Soddisfacente

K

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a gennaio 2024
Risposta di Director of Front Office, il giorno 17 gen 2024
Dear Guest, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Crystal

Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Leigh Ann

Viaggio con la famiglia
Arrived early (2 pm) and was told room wasn’t ready. (I expected that) I was told they would text me when ready. Checked back 4 times- staff was rude at that point. Room still wasn’t ready at 4:30! They offered me $15 off the $40 parking fee for my time. I suggested they just comp the total parking which they finallly did. Never got the room we reserved (2 doubles) for my son and I. Ended up with a Murphy bed and Queen. Very disappointing service!
Soggiorno di 1 notte a gennaio 2024
Risposta di Director of Front Office, il giorno 15 gen 2024
Dear Ms. Ann, Thank you for taking the time to share your comments about your recent stay with us. We apologize that your room was not ready for your arrival and that you also did not get the room type you requested. Furthermore, we are very sorry for the unpleasant interactions you had with our associates. We certainly understand the frustration it may have caused you and appreciate your patience in these matters. We are grateful for your feedback and will use it to help us better our guest services. Although we know that the compensation we have provided will not change your experience, we do hope that you now feel more comfortable with our attempt to resolve this situation, and in some way, help restore your confidence in our hotel. We do hope to see you again in the future.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Abraham

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024

6/10 Soddisfacente

Jesenia

Viaggio con la famiglia
Mi è piaciuto: Pulizia
When we arrived the key card system was down had to have someone take us up to our room. We went out for the night and when we got back in the system was only working on one computer with o we persons log in. Got charged twice for parking when I asked the receptionist she said she didn’t charge me but the charge is on my bank account.
Soggiorno di 1 notte a dicembre 2023
Risposta di Director of Front Office, il giorno 1 feb 2024
Dear Jesenia, Thank you for the feedback. We are truly sorry to hear about the inconvenience you experienced with your room key card system during your stay. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future. We also apologize for any billing-related concerns you had and if these were not resolved to your satisfaction. Thank you again for bringing this to our attention, and we ask that you give us some time to look into this.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Nathan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked how close the hotel was to local eateries and attractions, while at the same time not too close to affect the quietness of the hotel.
Soggiorno di 1 notte a dicembre 2023
Risposta di Director of Front Office, il giorno 3 gen 2024
Dear Nathan, Thank you for taking the time to share your feedback regarding your recent stay at Newport Beach Marriott Bayview. We are delighted to hear that you found our proximity to diverse dining options and attractions convenient for your travel plans. We look forward to welcoming you back in the future. Wishing you a Happy Holidays and a Happy New Year!Yucelin SanchezDirector of Front Office

10/10 Eccellente

Sam, ANDERSON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great option for families
Soggiorno di 3 notti a dicembre 2023

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Mahdi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 1 gen 2024
Dear Mahdi,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Newport Beach Marriott Bayview. Happy Holidays!Yucelin SanchezDirector of Front Office

2/10 Terribile

Qasim

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Quite
Soggiorno di 7 notti a dicembre 2023
Risposta di Director of Front Office, il giorno 31 dic 2023
Dea Qasim, Thank you for being our guest and for sharing your feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We are grateful for your business, and we hope you will give us another chance to provide you with the memorable stay you deserve.Yucelin SanchezDirector of Front Office

10/10 Eccellente

Janelle

Soggiorno di 1 notte a dicembre 2023