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Recensioni per Oakes Hotel Overlooking the Falls

3.5 out of 5
Oakes Hotel Overlooking the Falls
6546 Fallsview Blvd, Niagara Falls, ON

Recensioni

6,8
Valutazione di 10 - Eccellente. 1337 su 4538 recensioni" "
Valutazione di 8 - Buono. 961 su 4538 recensioni" "
Valutazione di 6 - Soddisfacente. 789 su 4538 recensioni" "
Valutazione di 4 - Scarso. 638 su 4538 recensioni" "
Valutazione di 2 - Terribile. 813 su 4538 recensioni" "

6,8/10

Pulizia

7,2/10

Personale e servizio

6,4/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Stefano

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Si salva solo la vista delle cascate tutto il resto è fatiscente
Soggiorno di 1 notte ad agosto 2023
Risposta di EM, il giorno 2 set 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Buono

Marco

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Vista eccezionale su entrambe le cascate. I fuochi visti dalla camera meritano il prezzo....purtroppo manca la colazione.....
Soggiorno di 2 notti a giugno 2023
Risposta di Revenue, il giorno 6 lug 2023
We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!

10/10 Eccellente

Mariantonietta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Revenue, il giorno 21 set 2022
Thank you for rating our hotel. We appreciate your feedback and we hope to see you again.

6/10 Soddisfacente

martino

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Un buon albergo con vista sulle cascate dal 7° piano in su. Vicino alle principali attrazioni del posto, tutte raggiungibili. a piedi.
Soggiorno di 2 notti a settembre 2022
Risposta di Revenue, il giorno 8 set 2022
Thank you for taking the time to rate our hotel. We appreciate your feedback!

4/10 Scarso

fabrizio Di

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
La stanza era fuori dalla struttura dell'hotel. Lo abbiamo scoperto al nostro arrivo. Altro che vista delle cascate! Sembrava la stanza di un motel. Anche perche si affacciava su un parcheggio. Le lampade non erano funzionanti quindi c'era un problema di illuminazione. Il bagno molto basico era provvisto di una bacinella. Insomma una vera fregatura per il costo che abbiamo pagato!
Soggiorno di 1 notte a settembre 2022
Risposta di Revenue, il giorno 5 set 2022
The room you booked was a Exterior Entry Only, 2 Double Beds room. The room that you stayed in, has not been renovated yet, hence there is a significant price difference in the room type as compared to our recently renovated rooms.

2/10 Terribile

Jagbir

Non mi è piaciuto: Pulizia
Not worth it
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 3 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Soddisfacente

Tyler

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Is a very old hotel. Caper is very dirty . Elevator is squeaky.
Soggiorno di 1 notte a maggio 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Buono

Myriam

La vue ne face des chutes ainsi que l’emplacement de l’hôtel
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Buono

Amanda

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
It was great for our weekend stay. Amazing views!
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Eccellente

Devon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 3 notti a marzo 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Scarso

anthony

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not what it used to be. Very run down and tired.
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Kahlil J

excelent ubication!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Scarso

Adelaida

Viaggio di coppia
The front desk stuff not very accommodating when special occasions
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Michelle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
beautiful and nice people
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Eccellente

Nelson, Katy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Soddisfacente

DEREK

Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Soddisfacente

Leizel

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Condizioni e dotazioni della struttura
The floor from the sink to the bathroom is coming out ( broken) bed sheets are crinkled no complements water in the rooms, shower only half is working .
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Buono

RACHEAL

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
view was beautiful. rooms were clean, towels still white. front desk staff to the nighttime concierge were friendly, professional, even charming. we recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Soddisfacente

Sukhraj

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
There were some small pieces of food on sofa when we enter in the room snd exhaust fan of washroom was very poor. There were smell in the room and AC of room was very laud.
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Soddisfacente

Deborah

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The area of the hotel we stayed in needs a huge makeover! No carpets, better flooring that can be washed need to be installed. Not the housekeeping department's fault! This area is just old and tired.
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Buono

Shaelyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice!
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Scarso

louise

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Thankfully we stayed in the courtyard, but when we did go into the hotel to get ice it the room was full of garbage. One of our rooms had a fridge and the other did not it looked like there was one at one time but just an empty dirty space now. Toys were found under the bed. I stayed here a few years ago with my husband and it was lovely but not any more it had gone downhill.
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Buono

Carrie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is good but they really over charge for parking. $45 to park. Could have got valet parking at the embassy for the same price right next door. They dont post the parking rate on the website for a reason 😒
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Eccellente

Jasdeep

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent,best
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Scarso

Amanpreet

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
I didn’t like hotel room much! Bathroom was not clean. Bath tub had old yellow stains and very basic room even though i paid for the falls view but didn’t meet my expectations!
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Soddisfacente

Jessica

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terribile

arif

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 2 mag 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Amina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 27 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Scarso

Ryan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff were friendly. Physical plant including entire room was in poor conditions. Room was old, very worn which made it feel unclean. Toilet didn't flush and the TV wasnt much bigger than my phone. It was a cheap room so you get what you pay for I guess
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 27 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Adriana P.

I loved the location! Everything is very close to the hotel. I didn’t like the carpet; it’s very old and it looks filthy.
Soggiorno di 2 notti ad aprile 2024
Risposta di EM, il giorno 26 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Buono

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amount it cost to park on the property
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 26 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Eccellente

Carolina

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 26 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Soddisfacente

tina

Viaggio con la famiglia
Parts of hotel outdated. Front desk staff not especially helpful. In my opinion… not worth the money paid.
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Chaikyung, Syosset

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is not polite Forthmore they will additionally charge resort fee and parking fee every day.
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Kate, Rensselaer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls.

8/10 Buono

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The stay was pleasant. I only wish we had functional outlets. But overall very nice place to stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Scarso

Celine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The rooms were dirty and outdated
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Soddisfacente

Natalie

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Good enough. The river view was amazing! The bathroom was very very outdated. Very poor shower. Good for walking in the area.
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Eccellente

Venessa

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Had such an amazing time with my husband for our 10 year Anniversary, we decorated the room & made it very special. No noise, very warm in the room, nice & clean. The pool was empty in the morning so we had a nice swim alone. Definitely could be better but for a 3-star hotel, it’s great. You get what you pay for. Best 3-star hotel around. Would visit again! :-D
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Soddisfacente

yun sig, Ambler

Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls.

2/10 Terribile

Lydia

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel is not up to date
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Soddisfacente

Rhebeca

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room I was given was very outdated. From the funiture to the design and layout, i didnt expect the room to look that way. Either than that it was clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

4/10 Scarso

J.

Viaggio con la famiglia
Mi è piaciuto: Pulizia
View of falls
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Soddisfacente

Dave H

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Buono

Dimitra

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The wiew
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Soddisfacente

Gholamali

Non mi è piaciuto: Condizioni e dotazioni della struttura
Not clean and coffee machine wan not working at all
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Eccellente

Sanjay

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent place . Some staff is rude. Beautiful view of Niagra falls from the room.
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 Soddisfacente

Revy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The was not that clean. The sink was clogged.
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 Soddisfacente

Antonia

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
I loved the view in front of the Falls but the room need it a microwave, safe, a bar . The pool was cold No heating .
Soggiorno di 3 notti ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Eccellente

Jahnoy

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di EM, il giorno 27 apr 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!