Gentile Maria,Grazie per averci fatto conoscere la sua opinione.Siamo spiacenti di apprendere che la pulizia della camera non abbia soddisfatto le sue aspettative; la soddisfazione dei nostri ospiti è di massima importanza e prendiamo nota del suo feedback per migliorare ulteriormente questo aspetto.Tuttavia avrebbe dovuto informare la reception dei problemi riscontrati, in questo modo avremmo potuto provvedere immediatamente a risolverli e a garantirle un proseguo di soggiorno ottimale.Le porgiamo i nostri cordiali saluti.Pierre Messe, Direttore generale

Gentile Benedetta,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato il servizio offerto dal nostro personale. Ci dispiace che non abbia trovato l'area relax adeguata alle sue aspettative. La nostra piscina panoramica è pensata per offrire un'oasi di tranquillità nel centro della città e siamo costantemente impegnati nel migliorare i nostri servizi. Per quanto riguarda il pagamento anticipato o immediato di alcuni servizi, come gli asciugamani della piscina, ciò è dovuto alle nostre politiche interne volte a garantire un'esperienza piacevole e sicura per tutti i nostri ospiti.Saremo lieti di poterla accogliere di nuovo presso il Novotel Nice Centre Vieux Nice in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.

Gentile Davide,Grazie per aver speso parte del suo tempo a scrivere questa recensione.Ci dispiace che la condizione attuale della stanza in cui ha soggiornato abbia rappresentato un aspetto negativo della sua permanenza. Sia le camere che le aree comuni dell'albergo vengono curate quotidianamente in ogni dettaglio affinché gli ospiti possano usufruire di ambienti accoglienti e funzionali. Tuttavia terremo conto del suo commento per correggere eventuali imperfezioni presenti.Ci scusiamo, inoltre, per le imperfezioni riscontrate nella pulizia della camera. Abbiamo immediatamente informato il responsabile del dipartimento di housekeeping.In attesa di poterla accogliere di nuovo presso l'Novotel Nice Centre Vieux Nice, le porgiamo i nostri cordiali saluti.Pierre Messe, Direttore generale

Dear Guest, Thank you for letting us know how you rated your recent stay. We are glad that we met your expectations. We would certainly like to learn more about that in a private message. We hope to have the pleasure of seeing you again in the future. Kind regards, Pierre Messe, General Manager

Gentile Andrea, Grazie per aver recensito il nostro hotel. Siamo molto felici di leggere la sua soddisfazione per il soggiorno da noi. In particolare apprezziamo la sua menzione sulla piscina, un servizio in grado di regalare piacevoli momenti di relax agli adulti e allo stesso tempo far divertire i bambini. La ringraziamo per aver evidenziato la gentilezza e la disponibilità dello staff. I suoi complimenti ci gratificano enormemente e ci incoraggiano a migliorare ancora di più. Saremo felici di poter accogliere di nuovo lei e la sua famiglia al Novotel Nice Centre Vieux Nice in futuro. Le porgiamo i nostri più cordiali saluti. Pierre Messe, Direttore generale

Gentile cliente, Grazie per i vostri commenti a seguito del vostro soggiorno al Novotel Nice Centre Vieux-Nice e siamo lieti che abbiate espresso la vostra completa soddisfazione. Ancora qualche sforzo per raggiungere il punteggio massimo di 5; durante il vostro prossimo soggiorno, avremo ulteriormente migliorato la vostra soddisfazione e otterremo questo 5 molto incoraggiante. L'intero team ti ringrazia e spera di rivederti molto presto.

Cara Barbara, Grazie per aver valutato il tuo recente soggiorno. Siamo spiacenti che il tuo soggiorno non sia stato piacevole come avremmo voluto. Saremo lieti di ricevere suggerimenti su come migliorare la tua esperienza. Cordiali saluti, Pierre Messe, General Manager

Gentile Ospite, La ringraziamo per aver condiviso la sua recensione per quanto riguarda il suo soggiorno presso la nostra struttura. Siamo contenti di sapere che il suo soggiorno presso la nostra struttura non sia venuto meno alle sua aspettative in termini di posizione e comfort. Come ha avuto modo di sottolineare, si trova in una posizione ottimale per raggiungere comodamente le principali attrazioni turistiche della città. Grazie per i commenti positivi sulla camera, nonostante l'abbia ritenuta un po piccola, e sulla qualità della nostra colazione; in merito alla pulizia ricordiamo che è sempre possibile contattare la reception per ottenere una pronta assistenza. La ringraziamo nuovamente per i suoi commenti e ci auguriamo di poterla ospitare nuovamente in futuro. Cordiali Saluti, Pierre Messe, Direttore generale

Dear Customer We thank you for your comments following your stay at our establishment and we are pleased that you have expressed your complete satisfaction. Still some efforts to reach the maximum score of 5; during your next stay, we will have further improved your satisfaction and will get this hyper stimulating 5 The whole team thanks you and hope to see you again very soon

Gentile Ospite, la ringraziamo per averci recensito. Ci dispiace molto che il suo soggiorno non sia stato all'altezza delle sue aspettative. Il personale incaricato, disponibile fino alle 20.45, ha provveduto a preparare il letto ma per facilitare gli spostamenti in camera ha ritenuto opportuno mantenere il divano-letto chiuso. Ci scusiamo se le abbiamo involontariamente causato un inconveniente. Speriamo di poter rimediare a qualsiasi inconveniente causatole in futuro e riaccoglierla come nostro gradito ospite. Cordiali Saluti. Pierre Messe, Direttore generale

Dear Guest, Thank you for your time to share your experience about our hotel, I'm pleased to read you appreciate the location and breakfast. I have well noted your remark about the tv and I'm sorry for that. I hope that dispite this issue you will have the opportunity to come back in our region. Best regards,

Sehr geehrter Gast.Wir danken Ihnen herzlich,dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu Ihrem Aufenthalt bei uns zu teilen.Es tut uns leid zu hören, dass die Größe und der Zustand Ihres Zimmers nicht Ihren Erwartungen entsprochen haben. Wir bemühen uns, allen unseren Gästen einen angenehmen Aufenthalt zu bieten, und bedauern, dass wir in diesem Fall nicht vollständig überzeugen konnten. Unsere Zimmergrößen sind standardisiert und auf unserer Website detailliert beschrieben, um Transparenz zu gewährleisten. Wir bedauern ebenfalls, dass Sie die Sauberkeit des Zimmers als nicht zufriedenstellend empfunden haben. Unsere Hauswirtschaftsabteilung arbeitet stetig daran, ein hohes Niveau an Hygiene und Reinheit zu gewährleisten, und wir nehmen Ihre Rückmeldung ernst. Es freut uns jedoch, dass Sie den Service unseres Teams als zufriedenstellend empfanden. Wir sind stolz auf unser Personal und seinen Einsatz, unseren Gästen einen exzellenten Service zu bieten.Wir hoffen, Sie geben uns die Gelegenheit, Sie bei Ihrem nächsten Besuch in Nizza mit Verbesserungen zu überzeugen. Mit freundlichen GrüßenPierre Messe, Hoteldirektor

Dear Guest,Thank you for taking the time to share your review.Our team endeavours to provide a memorable experience and it's a great boost for us all to receive a message of satisfaction from a recent guest.We look forward to welcoming you back. Warm regards,Pierre Messe, General Manager

Dear Oumar,Please accept our sincere thanks for this kind review.We're thrilled to hear that our convenient location contributed to your amazing stay and that our friendly staff made a positive impression. Your appreciation of the hotel's appearance and the comfort provided is wonderful to hear, reflecting our recent updates to ensure guest satisfaction. It's also great to know that our selection of food met your expectations, aligning with our effort to offer a diverse and freshly prepared breakfast menu that includes freshly made orange juice and a large variety of options.We look forward to welcoming you back. Best regardsPierre Messe, General Manager

Dear Luis,Thank you very much for your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Pierre Messe, General Manager

Dear Sapideh,Thank you for reviewing your recent experience.We are delighted to hear that our convenient location and the friendliness of our staff met your expectations. We take pride in offering a good breakfast variety and fresh produce which is usually appreciated by our guests and which includes a selection of fruit juices, pastries and a pancake station.We have noted your concern about the room conditions and apologize for any discomfort. Our Executive and Superior rooms have been recently renovated for enhanced comfort and we regret this was not made clearer during your booking process. Our Reservation Department is at your disposal - so you are always welcome to give us a call and make sure you get the right room !On the final note we would like to thank you for the kind words about our hotel staff. Be reassured that your comments have been shared with the team.We hope to be able to welcome you in the future.Best wishes for the New Year!Pierre Messe, General Manager

Dear Ward,Thank you for such a positive review.We're delighted to hear that you enjoyed our comfortable beds and found our staff to be very friendly. Your appreciation of our location's proximity to the old town and tram lines is much appreciated, especially as we are looking forward to the completion of the tree-lined walkway for an even more perfect setting. It's wonderful to know that you found the breakfast to be of good value and enjoyed the wide selection of products available.We are always striving to provide the best possible service and conditions for our guests, and your feedback is invaluable in this ongoing process.We look forward to seeing you again.Best wishes for the festive season!Pierre Messe, General Manager

Cher Éric,Merci d'avoir pris le temps de nous faire part de votre avis.Nous sommes ravis que vous ayez apprécié la fontaine à eau à l’étage, une initiative que nous avons prise dans le cadre de nos efforts environnementaux pour réduire l'utilisation de plastique.Nous regrettons d'entendre que certains aspects de votre séjour n'ont pas répondu à vos attentes. Concernant la chambre, nous sommes constamment à l'écoute des retours de nos clients pour améliorer l'expérience globale. Nous cherchons continuellement des solutions pour assurer le confort de nos hôtes.Nous espérons vous recevoir à nouveau très bientôt pour un séjour parfaitement réussi.Bien à vous,Pierre Messe, Directeur général

Cher hôte,Merci de nous faire part de votre retour d’expérience.Nous sommes enchantés que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir de nouveau très bientôt,Pierre Messe, Directeur général

Cher hôte,Merci de votre retour d'expérience.Nous sommes ravis d'apprendre que notre emplacement et le service ont répondu à vos attentes. Nous nous efforçons toujours de fournir des informations utiles et précises pour enrichir l'expérience de nos visiteurs. Toutefois, nous tenons à préciser que tous les hôtels Novotel ont le partenariat avec la marque mondialement connue RITUALS, qui utilise des ingrédients naturels, renouvelables et biologiques pour leurs produits.Pour le petit déjeuner, nous sommes surpris d'apprendre que notre offre variée, comprenant des jus de fruits frais pressés, des pancakes et une large sélection de produits chauds et froids, n'ait pas su vous satisfaire.Nous espérons avoir l’opportunité de vous revoir afin de changer votre perception concernant notre établissement.Bien à vous,Pierre Messe, Directeur général

Cher Frédéric,Merci d'avoir pris le temps de nous faire part de votre avis.Nous sommes ravis de lire que vous avez apprécié le service au petit déjeuner ainsi que l'emplacement de l'hôtel.Concernant le mobilier dans la chambre, n'hésitez pas à nous faire part de vos préoccupations pendant votre séjour, notre Réception est disponible 24h/24 pour vous assister.Veuillez noter que nos chambres Exécutives ont été rénovées récemment et pourraient offrir une meilleure expérience.Nous espérons vous recevoir à nouveau pour un séjour 100 % réussi.Bien cordialement,

Dear Najate,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future.Kind regards,Pierre Messe, General Manager

Chère Marie,Merci pour la rédaction de cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir à nouveau très bientôt,Pierre Messe, Directeur général

Cher Thomas,Merci pour votre retour d'expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir chez nous très bientôt.Bien cordialement,Pierre Messe, Directeur général

Dear Juha-Pekka,Thank you for sharing your review.We are delighted to hear that you appreciated our convenient location with easy access to tram and bus stops. Our team takes pride in providing a friendly and welcoming atmosphere, so it is great to know that you found our staff to be kind and helpful.We are sorry to hear that the room cleanliness and amenities did not fully meet your expectations. We have recently renovated our Executive and Superior rooms, and we continuously strive to improve our facilities and services. We would have loved to solve this matter directly with you at the Hotel, so next time feel free to contact our Front Desk open 24/7.We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards,Pierre Messe, General Manager

Dear Fatima,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Pierre Messe, General Manager

Dear Neil,Thanks for taking the time to review your visit to our hotel.We are delighted to hear that you found our rooms well-equipped and comfortable. Our recent renovations and high-quality bedding ensure a pleasant stay for our guests.We appreciate your feedback regarding the breakfast pricing. While we understand your concern, we take pride in offering a wide variety of fresh and high-quality products, including freshly made orange juice and a large selection of items to cater to various dietary preferences. We believe that the quality and variety of our breakfast justify the price. However, we do offer alternative breakfast options such as the City Break formula for a more affordable choice.We hope that you will return on a future occasion. Best regards,

Dear Vijay,Thank you for taking the time to share your feedback.We are delighted to hear that you found our staff to be helpful and attentive during your stay. However, we apologize for the inconvenience caused by the leak in the bathroom of your initial room. We appreciate your understanding in allowing us to move you to another room to resolve the issue. We are glad that our location and other amenities were able to contribute to a positive experience during your stay.Best regards,

Dear Thierry,Thank you for taking the time to share your opinion with us regarding your stay.We are sad to see that your experience hasn't been fully satisfying.We would have loved to know how we could have improved your experience.Next time do not hesitate to share your comments with us.Best regards,Pierre Messe, General Manager

Dear Ludovic,Thank you for your valuable feedback.We regret we were not able to meet all your requirements.We would like to know how we could improve your experience with us.We hope to have the opportunity of welcoming you back in the future. Best regards,Pierre Messe, General Manager

Dear Mark,Thank you for taking the time to share your opinion with us.We are delighted to hear that you enjoyed our convenient location near the tram, providing easy access to the Old Town and seafront. It's great to know that our rooftop pool was a refreshing spot for you during your stay, even though it's not heated.We look forward to welcoming you back for another memorable experience.Best wishes,

Kära Farnaz,tack för att ni har tagit er tid att skriva en recension.De är fint att höra att ni uppskattade hotellets närhet till spårvagnen och enkelheten att ta sig till strandpromenaden. Vi hoppas att ni fick chansen att utforska våra vackra omgivningar.Vi beklagar att ni inte var nöjd med rummets skick och kvaliteten på sängar och kuddar. Vi vill informera er om att våra Executive och Superior-rum har renoverats nyligen och har nya DUNLOPILLO-madrasser med dubbel teknologi för ökad komfort och stöd. Vi arbetar ständigt med att förbättra våra faciliteter och kommer att ta era synpunkter i beaktande för framtida förbättringar.Vi hoppas att ni ger oss en ny chans att visa vår förbättrade service och komfort nästa gång ni besöker Nice. Med vänliga hälsningar,Pierre Messe, General Manager

Dear William,Thanks very much for your feedback.We are glad to hear that you appreciated our modern reception and dining area. However, we apologize for any inconvenience you may have experienced in your room. We have recently renovated our Executive and Superior rooms, and we are continuously working on improving our spaces to ensure the comfort of our guests. Our housekeeping service is available until 8:30 p.m., and we would have been happy to address any concerns regarding cleanliness during your stay.We hope that despite these issues, you were able to enjoy your stay and the convenient location of our hotel.We hope we have the opportunity of seeing you again in the future.Kind regards,

Dear Laurent,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Best wishes,Pierre Messe, General Manager

Dear James,Thank you for your review.We are pleased to know that you had a great stay with us.We look forward to seeing you again in the future.Best wishes,Pierre Messe, General Manager

Dear Guest,Thanks for this review.We appreciate you taking time to share your feedback with us. We are continuously working on improving our facilities, and we have recently renovated our Executive and Superior rooms. We hope you will have the opportunity to experience these updated rooms during your next visit.There must have been a confusion regarding the parking options. Since we do not have private parking lots in front of the Hotel - we do suggest our guests to use the nearby public parking, where we have private parking space in a secure area. We are sorry for any inconvenience this may have caused during your stay.Best regards,

Dear Mairead,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,Pierre Messe, General Manager

Dear Habiba,Thank you for taking the time to review your stay.We are thrilled to hear that you found our hotel amazing. It's great to know that our team made a positive impression on you with their helpfulness.We also appreciate your mention of the free massages on Thursdays, which are indeed a popular and relaxing treat for our guests.We look forward to seeing you again on your next stay.Best wishes,

Kära Helena,tack för era ord efter er vistelse hos oss.Vi är glada att ni hade en bra och lugn vistelse hos oss.På återseende!Pierre Messe, General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 호텔의 위치와 편리한 교통에 대해 좋게 평가해주신 점 대단히 감사드립니다. 저희 호텔은 니스의 올드타운과 도보 10분 거리에 위치해 있으며, 인근 트램 정거장을 이용해 시내 중심부로 편리하게 이동하실 수 있습니다. 또한 옥상과 야외 수영장 시설도 마음에 드셨다니 저희도 기쁘네요. 다른 불편함 없이 편안히 머물다 가신 것 같아 다행입니다. 부디 저희 호텔에서 머무시는 동안 니스에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Pierre Messe, General Manager