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Recensioni per Days Inn by Wyndham Norfolk Military Circle

2 out of 5
Days Inn by Wyndham Norfolk Military Circle
5701 Chambers St, Norfolk, VA

Recensioni

5,4
Valutazione di 10 - Eccellente. 109 su 1001 recensioni" "
Valutazione di 8 - Buono. 194 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 207 su 1001 recensioni" "
Valutazione di 4 - Scarso. 185 su 1001 recensioni" "
Valutazione di 2 - Terribile. 306 su 1001 recensioni" "

5,6/10

Pulizia

6,2/10

Personale e servizio

5,2/10

Servizi

5,0/10

Condizioni e dotazioni della struttura

4,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Tammy

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was one of the most disgusting hotels I have ever stayed in. I would upload pics if I could. Stains on the bedding. Dirt on the towels. Hair in the shower. Toilet seat falling off. Baseboards ripped off. Ceiling in the shower looked like it leaked. Broken piece of glass on the desk. Coffee but no coffee maker. Staff member unlocked the door and walked in the room on us. Just awful! I would not recommend this place to anyone.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Tammy, Thank you for sharing your feedback with us. We take your comments seriously and encourage guests to reach out to management directly with any concerns regarding their stay. Your experience does not meet our usual standards and we apologize for any inconvenience caused. We appreciate your input as we continuously strive to improve our services and facilities.

2/10 Terribile

Theresa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was under construction and not well kept. We didn't check in because it looked as if it was abondoned. Really not what we expected from the pictures provided via Expwdia
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Theresa, We apologize for any inconvenience caused during your visit. Your feedback will be shared with the team to ensure a better guest experience moving forward. Should you have any further concerns, please do not hesitate to contact management directly for further assistance.

2/10 Terribile

Andre

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Esto es una basura ofrecen breakfast y no tienen habilitado además las habitaciones apestan a cigarro y marihuana el servicio pésimo no lo recomiendo es dinero tirado ala basura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Andre,We're sorry to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management team directly with any concerns related to their stay. Your comments will help us improve our services and ensure a better experience for future guests.

2/10 Terribile

Fatoumata

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Do not book there its unsafe and dirty.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Fatoumata,We take all feedback seriously and regret to hear about your experience. Your concerns will be shared with the relevant teams for improvement. Thank you for bringing this to our attention.

2/10 Terribile

Julio Ernesto

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
They not providing toilet paper
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Julio Ernesto,We apologize for any inconvenience you experienced during your stay. Your feedback is important to us for continually improving our services. Please contact our management team directly to discuss your concerns further.

2/10 Terribile

jimmy

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The linen on the beds had stains on them we did not stay had to find another hotel
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello jimmy, We're sorry to hear about your experience. We encourage guests to address any concerns during their stay so we can assist. Your feedback will be shared with our team for improvement. If you have any further comments, please feel free to contact us directly.

2/10 Terribile

Harry

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Harry, We are sorry to hear that you had a less than satisfactory experience during your stay. Please reach out to us with further details so we can address any issues you encountered. We value your feedback and aim to make all our guests' stays enjoyable.

4/10 Scarso

Latasha

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Latasha, We apologize for falling short of your expectations during your stay. Please feel free to contact us directly to discuss any concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

4/10 Scarso

Li

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No breakfast which should be
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Li,We appreciate your feedback regarding breakfast availability during your stay. Guest satisfaction is important to us, and we encourage you to reach out to our management team for any further assistance or feedback. Thank you for choosing to stay with us.

8/10 Buono

Richard

njh
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Richard,Thank you for sharing your feedback with us. We encourage guests to reach out directly to our management team for further assistance. We appreciate your insights and hope to welcome you back in the future.

10/10 Eccellente

Maria

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Maria,We're delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back soon!

10/10 Eccellente

Douglas

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nothing.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Douglas,We appreciate you sharing your feedback with us. If there are any further details you'd like to discuss regarding your stay, please feel free to contact our management directly.

10/10 Eccellente

TRACEY

Viaggio di coppia
The ice machines were not working on either floor. Please get some working ice machines and I will continue to come back.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 20 mar 2024
Hello TRACEY,We appreciate your feedback regarding the ice machines and will notify our maintenance team to address this matter promptly. We value your loyalty and hope to welcome you back soon for an improved experience.

8/10 Buono

Ruth

Mi è piaciuto: Pulizia e personale e servizio
The motel seemed to be in a sketchy area - tucked away in a dark area overlooking an industrial area. The management was very nice. /there was no phone in the room and no coset and the TV channels could not be changed. Comfortable enough - an a modest rate.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 13 mar 2024
Hello Ruth, We appreciate your feedback on our location and our friendly management. We regret any inconvenience caused by the lack of a phone, closet, and TV channel change. Our team will review this for improvements. Thank you for sharing your overall comfortable experience at a modest rate.

4/10 Scarso

EGRY

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El baño de la habitación goteaba agua sucia todo el tiempo. Me quejé. Pedí qué me devolvieran el dinero sin exito. Me cambiaran a otro cuarto. Cuyos colchones eran terribles. Me volví a quedjar y me devolvieron $5 como única compensacion. Tampoco me dieron recibo por el 3er día de estadía que lo pagué cash. Ese costo fue de u$s 85 por una noche de martes.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello EGRY,Lamentamos escuchar sobre su experiencia. Le recomendamos contactar directamente con la gerencia del hotel para abordar cualquier problema pendiente. Esperamos que, en el futuro, todas las preocupaciones sean atendidas de manera oportuna y satisfactoria. Su retroalimentación es valiosa para nosotros.

4/10 Scarso

Kelly

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property has been poorly maintained despite being in the midst of obvious renovations. The room had significant flaws and appeared to be missing a smoke detector.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Kelly, We value your feedback and apologize for any inconvenience during your stay. We strive to ensure a safe and enjoyable experience for all our guests. Your comments will be shared with our team for further review and improvement. Please feel free to reach out to our management team directly to address any concerns.

4/10 Scarso

EGRY

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello EGRY, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your input and would like to ensure your future stay is nothing less than perfect.

10/10 Eccellente

Barakat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thax
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Barakat,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 Buono

Colleen

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Colleen,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

4/10 Scarso

Katherine

Non mi è piaciuto: Personale e servizio
The property is under construction and a little off the highway. There seems to be a lot of people hanging around in the parking lot. I booked a king but they pressured me to downgrade to a queen and I agree. However, they lied it was a double. When I went back and asked to be put into a king or a queen at least staff became confrontational. I almost asked for a refund and left. I was polite but firm and never raised my tone. It was a confusing interaction.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Katherine, We apologize for any inconvenience you experienced during your recent stay. Your feedback on the room type and staff interaction is valuable and will be shared with our team for improvement. Should you wish to discuss your experience further, please reach out to our management team directly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 Terribile

Miguel Ángel

Soggiorno di 2 notti a luglio 2022
Risposta di Manager, il giorno 4 ott 2022
Hello Miguel Ångel, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terribile

Jason

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a horrible place to stay. It was beyond dirty and the daytime staff was mean! None of the advertised amenities was available. There were many drunks or whatever pounding on our door every night.
Soggiorno di 5 notti a settembre 2022
Risposta di Manager, il giorno 27 set 2022
Hello Jason, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

4/10 Scarso

Shelia F

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I was placed in the no smoking room that had smoke in it burnt on the bedspread and was full of fleas. I have flea bites all over my body because there was some kind of animals in the room before I got there the room was half cleaned and the bathtub was dirty
Soggiorno di 1 notte ad agosto 2022
Risposta di Manager, il giorno 2 set 2022
Hello Shelia F,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

4/10 Scarso

Doris M

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Ew
Soggiorno di 6 notti a luglio 2022
Risposta di Manager, il giorno 11 ott 2022
Hello Doris M,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 Terribile

George

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
DISGUSTING
One word...DIGUSTING.
Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 4 ott 2022
Hello George, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Buono

Cheryl, Fayetteville

Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 21 ott 2022
Hello Cheryl,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Scarso

Juan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Juan, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 Soddisfacente

Aarti, Cleveland Heights

Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 15 ott 2022
Hello Aarti,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Soddisfacente

Bryant

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Bryant, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

8/10 Buono

William

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a luglio 2022
Risposta di Manager, il giorno 23 lug 2022
Hello William, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

2/10 Terribile

Brian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Brian, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

2/10 Terribile

Jacqueline, Baltimore

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was one of the worst hotels I have stayed in EVER. None of the elevators were in service. The stairs to all levels were unsafe with the edges either missing, cracked, or literally lying on the ground in front of the steps. The fire extinguisher on our floor had been replaced with a can of pepsi, so thankfully there was no need to use an extinguisher while we were there. The safety lock on the inside of our door was missing entirely. There were bags and piles of trash on every landing between floors and the stairwells smell like urine. If this property cost $50/night I would have understood the conditions, but I paid $114/night and I'm so angry that I was swindled that way! Finally, all 3rd party booking sites still list that breakfast is included in the price of the room, but breakfast is no longer served and hasn't been for quite some time according to the hotel clerk. Expedia should not be associated with this property. It is an absolute dump.
Soggiorno di 2 notti a luglio 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Jacqueline, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

10/10 Eccellente

Caitlyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No Frills, Good Stay
The front desk was busy but that’s to be expected due to the holiday. Overall the room was clean and comfortable. It’s not very updated and needs some TLC. But the most important things(cleanliness and comfort) were 100%.
Soggiorno di 1 notte a luglio 2022
Risposta di mike, il giorno 5 lug 2022
Thank you very much to reviews us

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a luglio 2022
Risposta di mike, il giorno 5 lug 2022
thank you very much to review us.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty dirty dirty!!!! From the outside to the inside of the room was terrible. Due to an emergency we had no choice but to spend a night here. Run do not walk by this place not worth your glance.
Soggiorno di 1 notte a luglio 2022
Risposta di Manager, il giorno 23 lug 2022
Dear Guest, "We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terribile

Mani

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I came to Virginia for my grandmas funeral. This property was run down and honestly should not be offered on Expedia. We were placed in a “smoke free” room that reeked of stale smoke and had the smoke detector removed. The sheets and towels were stained, the lamp shade was broken. We felt so uncomfortable here that we had to leave and book a different hotel. Do not stay here.
Soggiorno di 2 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Mani, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

8/10 Buono

Frank

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a giugno 2022
Risposta di mike, il giorno 5 lug 2022
thank you very much to reviews us

4/10 Scarso

Juliet, Virginia Beach

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Juliet, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

2/10 Terribile

Quiana

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Run down. Needs a serious remodel and upgrade. Throw this one away.
Soggiorno di 2 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Quiana, Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 Terribile

Lewis

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Lewis, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 Terribile

Brian

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upon arriving at this abomination. Norfolk police had a crime scene taped off. Deceased was in a car on the motel property. Refused to refund me. Disgraceful!!!!!
Soggiorno di 2 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Brian, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

6/10 Soddisfacente

Kate

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Nasty
Bath tub wasn’t clean😖😖
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Kate, Thank you for taking the time to share your comments regarding our tub. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Buono

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There was no breakfast as advertised so i went out and bought a simple breakfast one morning, it made guests happy; otherwise all was well
Soggiorno di 9 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Robert, Thank you for your valuable opinion regarding our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

4/10 Scarso

DeShawn

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Noise at all hours of the night. No security on the premises. Dead bugs in room, Keys not working…
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello DeShawn, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

4/10 Scarso

Keiana

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The second room me and my boyfriend stayed in looked better than the first
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Keiana, Thank you for taking the time to share your comments regarding our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 Terribile

Michele

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 8 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Michele, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Terribile

Alexus

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
will NOT stay again! Very gross! Only stayed for 4 hours just to get some sleep! do NOT recommend!
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Alexus, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

4/10 Scarso

Patrycja

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The first room that we have received was ABSOLUTLY FILTHY. Not only were there stains on the wall and lamp but the towels and bedding were stained and crusty. This was a non smoking room, needless to say all the rooms smelled like cigarettes even the one that we got moved to. Also, breakfast was supposed to be included. Breakfast apparently was not included. (Most) Service was careless and unwelcoming. Daily cleaning wasn't included either.
Soggiorno di 2 notti a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Patrycja, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

4/10 Scarso

Shane

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room was worn down with graffiti on furniture. Supposed to be non-smoking and room had a very strong smoke fumes in the room.
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Shane, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our furniture and your comments about our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 Terribile

Hector

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall they need to upgrade all their furniture, tvs and hire a pest control company ASAP
Soggiorno di 1 notte a giugno 2022
Risposta di Manager, il giorno 23 lug 2022
Hello Hector, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our furniture. We appreciate you taking the time to share your experience.