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Recensioni per Crowne Plaza Nottingham, an IHG Hotel

4 out of 5
Crowne Plaza Nottingham, an IHG Hotel
17-31 Wollaton Street, Nottingham, England

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 575 su 1001 recensioni" "
Valutazione di 8 - Buono. 266 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 87 su 1001 recensioni" "
Valutazione di 4 - Scarso. 43 su 1001 recensioni" "
Valutazione di 2 - Terribile. 30 su 1001 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Andy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 29 apr 2024
Thank you for your 5/5 review, I am glad you enjoyed your stay

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ideal location for my leisure time and the wife to go shopping!
Soggiorno di 2 notti ad aprile 2024
Risposta di Peter Gregory Hotel Manager, il giorno 8 apr 2024
Dear Gary,Thank you for taking the time to score and review our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thank you for the wonderful comments and also the full score.we would like to welcome you again in the near future for me leisure time and shoppingkind regards

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Peter Gregory Hotel Manager, il giorno 8 apr 2024
Dear Julia,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thanks for the full score of 5/5. we would like to welcome you again in the near futurekind regards

10/10 Eccellente

carl

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Come here once a year , really nice place
Soggiorno di 1 notte a marzo 2024
Risposta di Peter Gregory, il giorno 30 mar 2024
Thank you for your review. I hope we can welcome you back soon.

10/10 Eccellente

Rebecca, Atherstone

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely, clean Hotel. Staff are very friendly and nothing is too much trouble
Soggiorno di 1 notte a marzo 2024
Risposta di Peter Gregory, il giorno 14 mar 2024
Thank you for your review. I hope we can welcome you back soon.

4/10 Scarso

Daniel Mark

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Come for a night away with my girlfriend and there noise from nextdoor would expect more the high end hotel and wouldexpextbetter after paying a hundred and forty for one night
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Amanda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property with lovely bar and spa
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 23 feb 2024
Thank you for your kind review, I am glad that you enjoyed your stay with us.

10/10 Eccellente

Bethany

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, fantastic service from the staff.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 13 feb 2024
Thank you for your 5/5 review , I am glad you enjoyed your stay with us

10/10 Eccellente

Graham

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location in Center of town with tram stop nearby. Staff were great on front desk.
Soggiorno di 1 notte a febbraio 2024
Risposta di Peter Gregory, il giorno 11 feb 2024
Thank you for your review. I hope we can welcome you back soon.

10/10 Eccellente

Siddharth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di Peter Gregory, il giorno 11 feb 2024
Thank you for your review. I hope we can welcome you back soon.

8/10 Buono

Catherine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super helpful and kind staff, and the facilities were fantastic. I found the hotel was quite noisy throughout the night which disrupted my sleep, but everything else was great.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 5 feb 2024
Thank you for your review, I am glad on the whole you enjoyed your stay

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024
Risposta di Peter Gregory, il giorno 23 mar 2024
Thank you for your review. I am glad you had a good stay.

10/10 Eccellente

Martyn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter Gregory Hotel Manager, il giorno 28 gen 2024
Dear Martyn,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thank you for the full score of 10/10. this is something we pride ourselves on.We would love to welcome you again as a guestkind regards

10/10 Eccellente

Rafael

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel en buenas condiciones. Recomendable
Soggiorno di 3 notti a gennaio 2024
Risposta di Peter Gregory Hotel Manager, il giorno 28 gen 2024
Dear Rafael,Thank you for the wonderful review and also scoring the hotel a full 5/5 after your recent stay with us at the Crowne Plaza Hotel Nottinghamwe would love to welcome you again in the near future if you are ever in need of a place to stay in Nottinghamkind regards

10/10 Eccellente

Ralph

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent atay
Very nice hotel close to everything. Staff was friendly and always nice. Breakfast was excellent. The pool and steam room was also excellent. We would recommend this hotel to anyone staying in the area. We will be staying here on our next trip to visit family.
Soggiorno di 4 notti a gennaio 2024
Risposta di Peter Gregory, il giorno 26 gen 2024
Thank you for your review, I hope we can welcome you back soon.

8/10 Buono

Cadia

Soggiorno di 2 notti a gennaio 2024
Risposta di Peter Gregory, il giorno 26 gen 2024
Thank you for your review, I hope we can welcome you back soon.

8/10 Buono

Suvi

Mi è piaciuto: Pulizia e personale e servizio
Good stay
Pillows were not so good, renovations ongoing on The spa. Otherwise we were satisfied.
Soggiorno di 2 notti a gennaio 2024
Risposta di Peter Gregory, il giorno 26 gen 2024
Thank you for your review, I hope we can welcome you back soon.

10/10 Eccellente

Shaista

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding hotel
One of the best hotels we have stayed in service was impeccable outstanding
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter Gregory Hotel Manager, il giorno 21 gen 2024
Dear Shaista,thank you for taking the time to score and review our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.we are grateful and delighted you have scored us a full score of 10/10 and are also the fantastic comments regarding the hotelwe would love to welcome you again in the near futurekind regards

10/10 Eccellente

Lilian

Soggiorno di 1 notte a gennaio 2024
Risposta di Peter Gregory Hotel Manager, il giorno 21 gen 2024
Dear Lillian,thank you for taking the time to score out hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thank you for a full score of 10/10 we are delighted with this scorewe would love to welcome you again in the near futurekind regards

8/10 Buono

Johnny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nottingham
Good hotel in a good location, walking distance to most restaurants.
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter Gregory- General Manager, il giorno 19 gen 2024
Thank you for your kind review, I am glad you enjoyed your stay

10/10 Eccellente

Dave

Viaggio con la famiglia
Nice
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter Gregory, il giorno 15 gen 2024
Thank you for your review. I hope we can welcome you back in the future.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Peter Gregory Hotel Manager, il giorno 13 gen 2024
thank you for taking the time to score the hotelwe take all feedback seriously and welcome all comments good and bad to improve all our services for our guestskind regards

6/10 Soddisfacente

anh

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room wasnt cleaned properly. The sink is still dirty. We left the used towels in the bath for changing still left there when we get back. No new towels were provided. Tissues were empty the maid dont change it , called reception to ask for a box to be replaced said we will get it sorted for u but never get it sorted. The only thing that is good about the hotel is the location and lovely pool for the kids. The showers at the pool were all broken , some doesnt work some that work doesnt have hot water. All in all its very convenient location
Soggiorno di 2 notti a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 3 gen 2024
Dear Anh,thank you for leaving us a review regarding your recent stay with us at the Crowne Plaza.we are sorry that your stay fell short of your expectations and we will defiantly pass your feedback onto our housekeeping team as we do value our guests opinions.kind regards

6/10 Soddisfacente

Chris

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 9 gen 2024
Dear Chris,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thank you for the score of 3 out of 5, hopefully we can make improvements for your next visit to increase our overall score.We would love to have you come stay with us again in the near futurekind regards

8/10 Buono

Robert

Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory, il giorno 31 dic 2023
Thank you for your review and I would like to wish you a happy new year.

10/10 Eccellente

Kim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really lovely hotel with an excellent location.
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory, il giorno 31 dic 2023
Thank you for your review and I would like to wish you a happy new year.

10/10 Eccellente

gail

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
What a nice suprise lovely hotel with friendly staff will definitely book again
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory, il giorno 29 dic 2023
Thank you for your review, I hope we can welcome you back in the future.Kind Regards,Peter GregoryGeneral Manager

10/10 Eccellente

Donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 27 dic 2023
Dear Donald,thank you for taking the time to write a review regarding your recent stay with us here at the Crowne Plaza Hotel Nottingham.thank you for the score of 10/10 we are very grateful for this and the staff are all very appreciated.we would like to welcome you again in the near futurekind regards

10/10 Eccellente

Simon

Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 27 dic 2023
Dear Simon,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.we are delighted to be given a full house score of 10/10. All our staff with be thrilled with this score and we would love to welcome you again in the near futurekind regards

8/10 Buono

Michael

Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory, il giorno 15 gen 2024
Thank you for your review. I hope we can welcome you back in the future.

8/10 Buono

Rob

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory, il giorno 21 dic 2023
Thank you for your review and I hope we can welcome you back soon.Merry ChristmasPeter GregoryGeneral Manager

10/10 Eccellente

Mia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have heard great reviews about this hotel and had to book it! Was both a clean and modern stay with the friendliest staff. The bar tender names Omar was extremely welcoming and so helpful. He really made the stay worth while and we will definitely be returning. The beds were also so comfy and clean! Thank you
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 19 dic 2023
Dear Mia,thank you for taking the time to write a review and score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thank you for the wonderful glowing review, All the staff work hard to provide the services they deliver to all our guests. we would love to welcome you again in the near futurekind regards

10/10 Eccellente

Cheryl

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing service from check in lady (Gemma) - she knew we wanted to make the last entry for pool and did the quickest check in ever so we could make it. Room was nice, clean and spacious - only issue was the toilet handle broke during night so we were unable to flush and had to come down to use the reception toilet instead from that point. Pool and steam room etc wonderful after a long drive. Unfortunately, our neighbours were not so great and ruined what was supposed to be a good sleep for a long drive next day. They were super noisy with talking and banging etc. Our room and the hallways also stank as they were smoking weed in the room. Hotel staff acted swiftly but couldn’t remove them or move us when we asked and, although the smoking stopped, the noise didn’t. The person at desk said they could only warn them and if we called them up and it wasn’t noisy when they came up there was nothing they could do - so we just had to get on with it. In morning, check out gentleman said they could have done something if we had let them know again but hey ho - lost in translation/tiredness at 00:45am! They did kindly offer us free drink voucher and comped our parking as a ‘sorry’. Hotel staff super kind, friendly and helpful (special mention to Gemma and James) / hotel and facilities good / clean rooms and areas around hotel / close walking distance to what we wanted / great parking options
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear Cheryl.thank you for taking the time to write us a review and also scoring the hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.Thank you for the wonderful comments regarding our reception staff, we are sincerely sorry about the neighbours you had and would love to welcome you again in the near future to hopefully give you the relaxation you needed during your stay.kind regards

8/10 Buono

Shane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear Shane,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.we are happy to receive a 8/10 as this gives us margins to make improvements for your future stayswe would love to welcome you again in the near futurekind regards

10/10 Eccellente

Heather

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel - Good Location
Picked this hotel as was easy walking distance to the shops and bars. The hotel was lovely and clean, rooms were nice but very warm and our air con wasnt working the guy did come and fix it but it back in again so the room was a bit too warm for us.
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear Heather,thank you for taking the time to write us a review and also scoring our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.sorry you had a little issue with your air con in the room we can only but apologise for this and are glad it didn't impact your stay.we would love to welcome you again in the near futurekind regards

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear Paul,thank you for taking the time to score our hotel following your visit to us at the Crowne Plaza Hotel Nottingham.thank you for scoring us a full house score of 10/10 we are delighted with this.we would love to welcome you again in the near futurekind regards

6/10 Soddisfacente

Mark, Windsor

Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear Mark,thank you for taking the time to score the hotel following your recent visit to us here at the Crowne Plaza Hotel Nottingham.we wish to welcome you again in the near futurekind regards

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Peter Gregory Hotel Manager, il giorno 23 gen 2024
Dear James,Thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.thank you for the score of 5/5 we will certainly make sure we pass this onto our staff memberkind regards

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter Gregory, il giorno 9 dic 2023
Thank you for your review.

10/10 Eccellente

Stacy

Soggiorno di 2 notti a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 5 dic 2023
Thank you for your 10/10 review, I am glad you enjoyed your stay with us.

10/10 Eccellente

Samantha

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a fantastic stay - can't fault it
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review, I am glad you enjoyed your stay.

10/10 Eccellente

D

Soggiorno di 1 notte a novembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear D,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham. we are delighted you have scored us a full house of 5/5 and would love to welcome you again in the near future.kind regards

6/10 Soddisfacente

Patrizia

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff was very kind, the swimming pool was relaxing and I appreciated that it was included in the price, but this should definitely be lower and it should include breakfast as well. I think the price was too high for what was actually the room. The room was quite small and it was really dark, not enough lights to switch on. The view was pretty sad just on other buildings. The furniture was quite old, and the bathroom was really tiny.
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review, I am glad you were able to enjoy the facilities throughout your stay. All of our room dimensions are clearly stated on all websites and unfortunately due to our city centre location we do struggle with views from some of our rooms.

10/10 Eccellente

M

Soggiorno di 2 notti a novembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 dic 2023
Dear M,thank you for taking the time to score our hotel following your recent stay with us at the Crowne Plaza Hotel Nottingham.we are delighted you have scored us a full house of 5/5.we would love to welcome you again in the near futurekind regards

8/10 Buono

Pam

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was Modern and comfortable, with comfy beds, but the aircon/heating was pretty useless. Found the bar staff very slow either to serve at the table or the bar (one chose to stand having a personal conversation with a colleague rather than serve us) pool and spa was great, and the staff there lovely.
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review, I am glad that on the whole you enjoyed your stay with us. Your feedback around bar service will be investigated,

10/10 Eccellente

WILLIAM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Chair
Everything was perfect food,service,comfort only thing I could suggest is two chairs in a double room
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review, I am glad you enjoyed your stay with us.

6/10 Soddisfacente

Adam

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review, I am sorry we did not meet your expectations.

10/10 Eccellente

Adam

Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review and 10/10 score.

6/10 Soddisfacente

Martin

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Don’t have an allergy, plus too expensive
The public areas of this hotel are lovely, a very high standard. But alas that’s where it ends, once you get to your room you’ll find it extremely small. The bathroom is so small my husband had his knees pressed against the wall when on the toilet and found it difficult to wipe because of the enclosed on three side nature of the toilet. For some reason I didn’t sleep at all well, pillows were uncomfortable but I could put my finger on exactly why. Breakfast was very nice, tasty and a plentiful buffet. It was reassuring that they take food allergies seriously, but having someone follow you through the breakfast buffet writing down everything you’re picking up on a food allergy registration card is somewhat unnerving and demeaning. I really recommend changing this as it’s not a pleasant experience and anyone who has a food allergy will know how to be careful in line with their own needs. All in all the hotel is okay but it’s certainly not cheap and given the size and standard of the room I wouldn’t say it’s worth the cost.
Soggiorno di 1 notte a novembre 2023
Risposta di Kind Regards, Peter Gregory General Manager, il giorno 28 nov 2023
Thank you for your review, unfortunately in regards to breakfast we do have strict allergen procedures to follow to be compliant, I am sorry you found this intrusive.

10/10 Eccellente

Janet Ann

Soggiorno di 1 notte a novembre 2023
Risposta di Peter Gregory Hotel Manager, il giorno 18 nov 2023
Dear Janet Ann,thank you for taking the time to score the hotel following your recent stay with us here at the Crowne Plaza Hotel Nottingham.thank you for the fantastic full score of 10/10. we would love to welcome you again in the near futurekind regards