Horrible customer service and awful management, please avoid this hotel as PLAGUE, they made my family with 2 young kids waiting at 1:35 am post midnight when we were checking in after a long day reaching here, they said can’t find my reservation and after almost 45 mins of checking finally say that they were overbooked and hence even though my reservation was booked and confirmed they are not able to allot room since they were double and overbooked. Completely unacceptable and utterly unprofessional!!!