Dear Jonathan,We are very sorry that your room was not adequately prepared for your arrival. This is unacceptable, and we will speak with housekeeping to ensure we do better moving forward. Thank you for your feedback.

Dear Ramon, We are very sorry that your room was not adequately prepared for your arrival. This is unacceptable, and we will speak with Florida Pest Control to ensure we do better moving forward. Thank you for your feedback.

Dear Javier,Thank you for your feedback. Hope to see you again soon.

Dear Eddy,It is disappointing that you did not enjoy your stay. Specific feedback serves us best, so please consider reaching out and letting us know where we fell short, so we can work to make positive changes. Thank you, and we hope to hear from you.

Dear Solomon,Thank you so much for your feedback. Please know that the safety of our guests is our number one priority. We hope that everything else was in order for your visit and that you'll join us again soon.

Dear James,Hearing from our valued guests aids our constant growth and improvement, so thank you for sharing your feedback. We assure you that your concerns will be shared with the respective teams as we constantly work hard to make the appropriate changes to enhance our guest experience and ensure we uphold our safety and comfort standards across the board. We wish you well and hope you consider returning someday and allowing us to change your perceptions.

Dear Gaetano,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to give our rooms and property the extra attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

Dear Jeff,We're sorry to hear that our accommodations failed to meet your expectations. We'll keep your comments in mind for the future and we hope you'll join us again soon.

Hello,We apologize if you did not enjoy your stay, we will look into your complaints and we hope that your next stay with us is much more of what you expected.Thank you.

Dear Dayan,We appreciate you choosing to stay with us. However, we regret you encountered billing issues. Please know when using a third-party site, we have limited control over reservations, and we encourage you to reach out to the site you used, as they are best equipped to assist. Nonetheless, our team will help in any way we can to help you resolve this issue. It is our hope that our accommodations met your expectations and that you enjoyed your time in Kissimmee. Thank you for being our guest, and safe travels.

Hello,We apologize if you did not enjoy your stay here at the Knights Inn, please let us know how we can improve and we will try our best to make it a great experience for you next time.Thank you.

Hello,We apologize if you did not enjoy your stay here at the Knights Inn, please let us know how we can improve and we will try our best to make it a great experience for you next time.Thank you.

Dear Liliana,We value all feedback. Please know that when you use a third-party site to make a reservation, some taxes and fees cannot be collected until you are at the property. This is noted throughout the booking process, and we apologize if you felt surprised by this. We want our guests to have an enjoyable experience in all aspects, and we will discuss how we can make this clearer going forward. We hope your time in the area was well spent. Safe travels, and we hope to have the opportunity to serve you in the future.

Hello,We apologize if you did not enjoy your stay here at the Knights Inn, please let us know how we can improve and we will try our best to make it a great experience for you next time.Thank you.

Hello,We apologize for any inconvenience, please let us know how we can improve.Thank you.

Hello,Please let us know how you would like us to improve.Thank you.

Dear Jeffrey,Thank you for reaching out, though we are saddened to hear about the experience you've described. Typically, when booking through a third-party site, we have limited control over editing reservations, including reducing prices and issuing refunds. Should you still require assistance in this area, please reach out to the site you booked us through. Additionally, it is never our intention to leave any billing concerns unresolved, and we sincerely apologize if it seems that way and for your difficulty with getting this matter resolved. We encourage you to contact us offline if you want to discuss this further. That said, we hope this is fixed promptly, and we wish you happy and safe travels.

Hello,We had to stop free breakfast due to Covid.Thank you.

Hello,We apologize for the inconvenience with your stay. We will look into your issues and hope we can better your stay next time.Thank you.

Hello,Regarding the sheet, we only put a sheet on the bed, but you are provided with a blanket in the room if you'd like to use it. The blanket is in the closet area for use, the reason we do not put it on the bed is because since it is so hot in florida, people prefer not to use it. If there wasn't one available in the room, you could always ask the front desk for one.

Hello,We had to stop breakfast due to covid as it was asked from us, as per the hot water, yes we had a leak in our water heater and it was getting replaced which is now replaced and we have no issues with hot water anymore. We apologize for any inconvenience

Hello, We apologize for your experience. We will look into your concerns, and hope we can be satisfactory for your stay the next time. Thank you.

Dear Al, It's unfortunate to hear that you didn't enjoy your time with us and we apologize for any lack of amenities during your visit. We'll be sure to keep your comments in mind as we continue to make changes and we hope you'll consider visiting us again later down the line.

Hello, We apologize if you did not enjoy your stay at the Knights Inn. We would look into it and see to it that our housekeeping does better. We appreciate the review and hope to see you again with positive changes. Thank you.

Dear Ashley, Providing clean and comfortable accommodations is always our goal, and we apologize for any ways in which we failed to meet your expectations this time around. All of your concerns will be reviewed with the relevant parties to ensure that we are meeting our own high hospitality standards, and we hope that you will come back to see us for a better stay soon.

Hello, We apologize if you did not enjoy your stay here, please let us know how we can improve and thank you for leaving us a review. Thank you.

Hello, I cannot respond to a review that is just made up. All our rooms have a working microwave and fridges, there is not a single one that does not. So there is no response for this except please come up with better lies if you are going for that. Thank you.

Hello, Thank you for your review and we appreciate the feedback. Thank you.

Hello, We apologize if you did not enjoy your stay. Please let us know how we can improve. Thank you.

Dear Elizabeth, Thank you for your thoughts on your recent visit. Your claims are not typical for the service we provide, and we have our team looking into the quality and comfort we provide to ensure everything is as it should be. Rest assured, safety is our highest priority, and guests can come to us with any concerns they may have. We hope you'll consider visiting us again for a better stay in the future.

Hello, We are sorry if you had a bad experience and I will speak to housekeeping about your concerns. As for the blanket they are usually kept above in a shelf in every room since not everyone prefers them on the bed here in Florida due to the heat. We also provide them here at the lobby when asked if you cannot find one in your room. Thank you.

Hello, I do not quite understand your issue about nothing was what you visualized, but I hope your stay is better the next time. Thank you.

Hello, We apologize for any inconvenience, but we follow all the guidelines for room cleaning and lysol is used towards the end as well. Thank you

Hello, Thank you for your review.

Hello, We apologize if you did not like your stay, we'll keep in mind and make sure you have nothing to complain about in the future. Thank you

Hello, Thank you for the review Tania, please let us know where we can improve and we'll try our best. Thank you.

Hello, I apologize if you had a bad experience with us, but I do not understand the comment about cable. We do have cable including hbo over over 300 channels. I think your tv might be on the Roku input probably from the previous guest and all you had to do was change the input for regular cable. Thank you.

Hello Alejandro, We really appreciate the review, and thank you so much for staying at the Knights Inn Kissimmee. We would love to see you back. Thank you.

Hello Mark, We appreciate the great review and hope to see you again at the Knights Inn Kissimmee whenever you're in the area. Thank you.

Hello, We apologize for any inconvenience that was caused while your stay here, but if you had any concerns with smells or any other room issues, we would have been happy to change the room to your liking. Thank you.

Hello Abel, We would love to hear more from you, thank you for your review.