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Recensioni per Sonder Wellborn

4 out of 5
Sonder Wellborn
211 N Lucerne Cir, Orlando, FL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 58 su 112 recensioni" "
Valutazione di 8 - Buono. 19 su 112 recensioni" "
Valutazione di 6 - Soddisfacente. 14 su 112 recensioni" "
Valutazione di 4 - Scarso. 9 su 112 recensioni" "
Valutazione di 2 - Terribile. 12 su 112 recensioni" "

9,0/10

Pulizia

7,6/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jose

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I know I read many say the noise and the hot water first off that’s a Florida hotel in general that tends to be a minor issue. I learned simply close bathroom door and most the noise was muffled
Soggiorno di 7 notti ad aprile 2024

6/10 Soddisfacente

David

Mi è piaciuto: Pulizia
Worn out mattress. No hot water. Broken toilet. Event property, so there was a loud party jusr outside my room all night. Limited parking, eith "Resident Parking Only" not enforced
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Thuy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place was awesome inside out, but the surrounding neighborhood was quite noisy, especially there was a wedding venue next to us and they were blasting music til 11.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Sara

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Location was very convenient. Parking was easier during the week. Property is located next to a wedding venue so lots of traffic on weekends but it was perfect spot. Would definitely stay here again!
Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Bianca

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Jonpier

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good option for when you're in town for a concert. Walkable distance to downtown (and the Kia Center).
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Edwin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Charming style to property, nice staff & easy parking
Soggiorno di 3 notti a febbraio 2024

6/10 Soddisfacente

Pete

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property was clean and spacious, we had a second floor room with a view of the courtyard that seemed pleasant at first. After dark however, with the courtyard lighting, it was not possible to darken the room, which remained lit all night long. There were no drapes on the windows, just simple manual wooden louvers. Monday night was relatively quiet except for the raceway noises from the nearby (roughly 30 feet from the property) highway ramp. Then Tuesday at five PM, the party in the courtyard began, with music and animated, boisterous conversations and laughter which continued through midnight.
Soggiorno di 2 notti a febbraio 2024
Risposta di Sonder, il giorno 5 mar 2024
Hi Pete, thank you for your feedback. While we're glad you found the property clean and spacious, we apologize for the inconvenience caused by the noise disturbance. We'll address these issues to improve the guest experience. We appreciate your understanding and hope to welcome you back for a better stay in the future.

10/10 Eccellente

Albert

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Sonder, il giorno 29 feb 2024
Hi Albert, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 Buono

Ryszard

Viaggio di coppia
Mi è piaciuto: Pulizia
.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Igor

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Charming Floridian hotel in a great location
Soggiorno di 3 notti a febbraio 2024

8/10 Buono

Carolin

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Charmante Unterkunft, schick eingerichtet, fußläufig in ca 20 min ist zum Beispiel das Amway Center/Kia Center zu erreichen. Ein paar wenige Restaurants sind ebenfalls in ca 1 km Entfernung erreichbar. Wir konnten direkt vor dem Haus parken. Der Check-In erfolgte per Sonder-Website oder über den per Mail zugesandten Code. Wir haben in App. 105 gewohnt, im Erdgeschoss, welches jeweils ein Schlafzimmer- und Badfenster in den Innenhof hat. Im Innenhof befindet sich eine Bar, die je nach Wochentag unterschiedlich lange geöffnet hat, am Dienstag beispielsweise bis 0 Uhr. Trotz geschlossener Fenster hört man den Bar-/ Restaurantbetrieb doch recht laut, das sollte man wissen, bevor man ein Zimmer bucht. Für meinen Geschmack hat das Bad etwas wenig Abstellflächen für z. B. Zahnbürste, Kosmetiktäschchen etc. Ein weiteres Regal o. ä. wäre hier wünschenswert. Alles in allem aber eine niedliche und besondere Unterkunft.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Brian

Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved the facilities. Very clean and very friendly and helpful housekeeping staff. Took a walk by the water and was followed by men who appeared to be homeless so did not feel safe to walk even during daylight hours. The property was very clean and well kept.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Mackenzie

Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Julia

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Property was really unique and beautiful, room was clean and comfortable!
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Lesley

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Lauren

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great, central location. If you go in prepared for it to be a little noisy due to the bar on location, you'll be fine! Great atmosphere in and around the location! Great alternative to a traditional hotel! Would stay again if needed!
Soggiorno di 2 notti a gennaio 2024

8/10 Buono

Samuel

Soggiorno di 4 notti a gennaio 2024

10/10 Eccellente

Juven

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a gennaio 2024

6/10 Soddisfacente

lonnie

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
-THE NOISE
Soggiorno di 1 notte a gennaio 2024
Risposta di Sonder, il giorno 17 gen 2024
Hi Lonnie, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Buono

Donald

Mi è piaciuto: Pulizia e comfort della camera
Beautiful retro property
We love the property. Only problems I had were the courtyard music went until midnight. Also since the bathroom has a glass wall that is shared by the bedroom. The bedroom gets fairly bright when you turn the light on in the middle of the night.
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Stacey

Mi è piaciuto: Pulizia
The history of this property was very interesting. Very clean, and the convenience of the bar in the back yard was amazing, easy to order, great service, and a very warm feeling environment. The lights from outside came through the shutters over the windows and the bedroom was never dark. If you like to sleep with a lamp or light on then you would love it. The venue next door had a wedding going on all night and the noise was heard all night long, literally like having a loud radio in the room. The bed is extra firm, and the pullout couch mattress springs left actual bruises. Other than the sleeping issues we enjoyed our trip and the time here.
Soggiorno di 3 notti a dicembre 2023

8/10 Buono

Yuan

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Sara

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Jaysen

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Francisco

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Sonder, il giorno 26 dic 2023
Hi Francisco, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

8/10 Buono

David

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Fantastic courtyard anf ambience. No coffee was a drag. The television sysyem was ridiculous. So frustrating. Overall we will come back. Thanks.
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Olivier

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
J'ai eu beaucoup de difficulté à faire leur processus de pré-arrivée, j'ai dû les contacter par trois fois (en leur parlant au téléphone au final) , pour afin réussir. Finalement, en 10 minutes ils ont annulé ma réservation sans motif connu et j'ai dû trouver une autre option d'hébergement dernière minute. J'attends toujours mon remboursement... à éviter
Soggiorno di 4 notti a dicembre 2023
Risposta di Sonder, il giorno 19 dic 2023
Hi Olivier, we are unable to locate a reservation under your name. Please reach out if we can help. Our support team is available 24/7 via phone, text, and email.

10/10 Eccellente

Leah, West Melbourne

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My only disappointment was that we were only staying for 1 night. What a gem of a hotel. I had no idea of what we were getting when I blocked it. I was just looking for something close to the amway center. This hotel is in a quaint old house with individual rooms upstairs.. our room had a balcony that looked over the restaurant with music and beautiful landscape and lighting. It is also only a 10 minute walk to the Dr Phillips Center for Performing Arts I will definitely stay here again anytime I will be at the Amway Center or Dr Phillips Center

8/10 Buono

Alissa Saskia

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Reynaldo

Mi è piaciuto: Pulizia e comfort della camera
I lover Sonder 🤗
Soggiorno di 3 notti a dicembre 2023

6/10 Soddisfacente

Ismael

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property is well maintained and really close to the downtown area. Has all the amenities one needs for a comfortable short stay but is very noisy due to the events venue next door, music from the restaurant area and property maintenance (leaf blowers) going at it since 7am.
Soggiorno di 2 notti a novembre 2023
Risposta di Sonder, il giorno 15 dic 2023
Your feedback is appreciated, Ismael. While we do our best to disclose that this is a lively area prone to noise, we apologize if anything was unclear. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

4/10 Scarso

Shirley

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Parking was horrible, and the bar next door was very loud but was quiet when we went to bed. The smell was awful when we arrived. And there was ice in the freezer for so long that there was about 2 inches of frost on it
Soggiorno di 3 notti a novembre 2023

6/10 Soddisfacente

Carla J

Viaggio di gruppo
Mi è piaciuto: Comfort della camera
Disappointed
Over all I would say it was fair. It was clean except bathroom sink looked like it hadnt been cleaned in a while. It was a handicap room so there was no door on bedroom to bathroom. So if you needed to go and someone was sleeping they could see and hear you. There was no basic cable tv actually the only tv you could get was if you casted your phone or ipad. instructions were wrong also. There was no bottled water or any machines to purchase any. It was rather noisy since it was next to the freeway. The one nice thing was the Wellborn restaurant next door.
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Kathy

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It’s quaint and tropical and you feel like you’re not in downtown Orlando. Easy access to everything. There is a bar/ restaurant on property that can be loud if you’re room faces the courtyard. We will be staying there for any future visits to Orlando
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Eva Maria

Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Devin

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I read a review that likened this place to “lipstick on a pig” and it could not have been more accurate. We checked in to find our parking pass wasn’t placed in our room and the hot water wasn’t working. Luckily maintenance was able to fix it, but it’s obvious this whole unstaffed hotel concept is not working because I had to spent an hour on the phone trying to get ahold of off-site customer service. We both were kept up all night by loud noises and a very bright light that was kept right outside our windows which didn’t have adequate shades to block the light. The room is completely unsuited for sleep with that amount of light. Not to mention the AC only goes down to 68, which really felt like 75 and there was no ceiling fan or other fans to control temperature. Skip at all costs and don’t trust the misleading pictures online.
Soggiorno di 1 notte a novembre 2023
Risposta di Sonder, il giorno 4 dic 2023
Thank you for staying with us, Devin. We're sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience

10/10 Eccellente

bridget

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great historical building, second blanket for the bed would have been nice but it's Florida so
Soggiorno di 5 notti a ottobre 2023

6/10 Soddisfacente

Clint

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a ottobre 2023
Risposta di Sonder, il giorno 2 nov 2023
Hi Clint, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Eccellente

Aaron

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Allie

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was beautiful the next door music didn't bother me the hot tub was great it was nice
Soggiorno di 4 notti a luglio 2023

4/10 Scarso

Andre

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property was nice but not enough parking. My car got towed and it cost me $150 to get my car back
Soggiorno di 2 notti a ottobre 2023
Risposta di Sonder, il giorno 23 ott 2023
Hi Andre, we're sorry to hear about this. While we do our best to disclose that onsite parking cannot be guaranteed, we apologize if anything was unclear. If there is anything we can do to help, please don't hesitate to reach out.

8/10 Buono

Kevin

Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The property was good. I checked in fine I guess, although I was a bit confused at first I thought Tuesday night was a bit noisy but my inability to sleep had nothing to do with the noise, but personal reasons
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Amy

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Are you guys in for cold showers, plumbing issues, or loud music blasting until 5 a.m. so you get no sleep? This is the hotel for you! They have "great maintenance" who never shows up to fix your hot water issue within 24 hours they promised.
Soggiorno di 4 notti a ottobre 2023
Risposta di Sonder, il giorno 25 ott 2023
Hi Amy, your feedback is important to us. We're very sorry to hear about the issues in your space. Our team will look into your concerns immediately and work to remedy any issues. Please accept our apologies for the inconvenience. We will work to complete requests in a more timely manner going forward. Should you choose to give us another chance, we'd love to show you a better experience.

10/10 Eccellente

Sharbett

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I was greatful to the staff and their attentiveness. Xavier and his coworker (maintance) went above and beyond during our stay. We will definitely book again. Blessings to this historic Inn and all that keep the vibe alive. Thank you!

2/10 Terribile

Jens

Viaggio di lavoro
Non mi è piaciuto: Pulizia e comfort della camera
Do NOT book this!
I have stayed more than 300 nights at Hotels com properties. This is definitely the worst ever. The bad (mold?) smell in the room, the unbearable noise for the music in the courtyard, the lack of warm water, the complete abscense of staff on site. I fail to understand how this is still on Hotels com - a place I trust for all my travel! (???)
Soggiorno di 1 notte a ottobre 2023
Risposta di Sonder, il giorno 23 ott 2023
Hi Jens, we're very sorry for the issues in your space. Our team will look into your concerns immediately and work to remedy any present issues. While not all of our locations are fully staffed, our support team is available 24/7 via phone, text, and email to assist with any issues. We hope to host you again and show you a better experience.

10/10 Eccellente

Lourdes

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I love the old property the feel and the style. The electric door locks were a little on issue - they did not work half the time - had to put the codes in several times before they worked. And they prob should tell you or post on their site that large property wide speakers are blasting music right outside your room window until 1am and are back on at 11am takes away from the charm of the historic hotel and 1920’s rooms. They do leave ear plugs in the room for you - but who wants to sleep with ear plugs on - not what I paid for. But the charm is certainly there.
Soggiorno di 2 notti a settembre 2023