Dear Bradley,Thank you for rating your stay and providing feedback.

Dear Kiara,Thank you for rating your stay and feedback.

Dear Anna, Thank you so much for sharing your experience and positive rating.

Thank you Rafael for the 5/5 rating

Thank you for rating your stay and sharing feedback.

Dear Abed,Thank you for rating your stay.

Thanks for rating your stay

Dear Rose,Thank you so much for such kind review. We hope you can visit again soon!

Dear Fernan,Thank you for your input and 5/5 rating.

Dear Ernest,Per our records we showed that you cancel your reservation and did not stay at our property. Perhaps you got the hotels mixed up.Thank you,

Thank you for rating your stay.

Dear Tonja, thank you so much for sharing feedback. This input will help us improve to best serve you.

Thanks for rating your stay.

Hi Diana,Thank you for your feedback and rating.

Mr. Ramon, thank you for sharing your feedback.As a pet friendly hotel we welcome everyone that want to bring their dog or cat along to their vacation. We did not have any issues with our elevator. We also disclose our office hours. The virtual agent has the capability to manage emergencies and guest concerns 24 hours.

Dear Melissa, Thank you for the 5/5 rating we truly appreciate your feedback.

Thanks for rating your stay

Dear Jessica,Thank you so much for your 5/5 rating.

Thank you for sharing feedback

Thank you for rating your stay.

Dear Rodolfo, Thank you for your 5/5 rating.

Dear Harmony, thank you for rating your stay.

Antonia, thank you for your positive feedback. Comeback and see us!

Dear Lindsey, we apologize for the inconvenience you experienced. We had a free cancelation in place for anyone that wished to cancel their reservation due to the hot water. I must point out that the agent at the kiosk is a human in real time not a robot. they are also trained and provide great customer service. Upon checking you were here two nights and never approached the office to voice your concerns. Thank you!

Thank you for rating your stay.

Dear Kristina, I will have to disagree with your comment. We are a clean, recently renovated and safe property.

Thank you for your feedback. The issue was resolved.

Dear Jackly,Thank you so much for the 5/5 rating.

Dear Jose,Thank you so much for 5/5 rating. We are glad you had a nice stay. Come back and see us again!

Thank you for rating your stay.

Thank you for the 5/5 rating!

Thank you for your feedback Mr. Rafael

Thank you for your feedback Celeste.We apologize for any inconvenience during your stay with us. We appreciate your feedback so we can make improvements in our property.

Thank you for the 5/5 rating of your stay.

Dear Stefania, Thank you for your feedback. Upon checking tour records the room was used and you stayed for several hours which caused the full charged for the night. We are a hotel with an outdoor pool so guest using the facilities may walk around without a top on. We pride on providing our guest a safe environment as most of our visitors are families with small children.

Thank you for rating your stay.

Thank you so much for your feedback Igors.

Thank you for rating your stay.

Dear Carlos, Thank you so much for the 5/5 rating. We appreciate your feedback about our virtual kiosk. We hope to have you again soon!

Dear Katherine, Thank you for sharing feedback. Your input is valuable to us and it will help us make changes and improvements in our accommodations and services.

Dear Tere, Thank you for sharing your feedback and experience with the virtual kiosk.

Dear Marly,Thank you so much for the 5/5 rating We hope to have you again soon!

Thank you for rating your stay! Come back and see us!

Dear Marcial,Thank you so much for your 5/5 rating. We are delighted to hear you enjoyed your stay. Please come back and visit again soon!

Dear Ahiaha, Thank you so much for taking the time to share feedback. We are happy to know you enjoyed your stay. We hope to see you again soon!

Dear Mary, Thank you for rating your stay. We are hard at work improving our services.

Dear Bill,Thank you so much for rating your stay.