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Recensioni per Makai Beach Lodge

2 out of 5
Makai Beach Lodge
707 South Atlantic Ave, Ormond Beach, FL

Recensioni

5,8
Valutazione di 10 - Eccellente. 61 su 300 recensioni" "
Valutazione di 8 - Buono. 49 su 300 recensioni" "
Valutazione di 6 - Soddisfacente. 53 su 300 recensioni" "
Valutazione di 4 - Scarso. 56 su 300 recensioni" "
Valutazione di 2 - Terribile. 81 su 300 recensioni" "

5,4/10

Pulizia

7,0/10

Personale e servizio

5,2/10

Servizi

5,0/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

4/10 Scarso

Massimiliano

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Deludente la.struttura ma.ottima posizione per che
Soggiorno di 2 notti ad agosto 2023
Risposta di Makai, il giorno 19 ago 2023
Thank you for your feedback.

2/10 Terribile

Darlims

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 29 apr 2024
Hi thank you for your review hope you come and visit again soon :)

4/10 Scarso

Heidi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was rude and unaccompanied. Room was dated. Toilet moved when you sat down. Lamps were rusted terribly I assume because of the salt water. Mirror in bathroom hadn’t been wiped in what looks to have been months.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 1 mag 2024
So sorry Heidi there were so many issues with your room. The hotel is being renovated so these issues will soon be fixed. thank you for your feedback.

2/10 Terribile

Nazaret

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No parking i gotten front beach view was looking at the city no breakfast ac didn’t work had to sleep with the window open it wasn’t a good stay
Soggiorno di 2 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 28 apr 2024
Hi Nazaret , you reserved a partial ocean view , a ocean view is from the side so you can still see partly ocean :) Ocean front is straight to the ocean sorry for the misunderstanding , and we do apologize about parking we were sold out this weekend but we do have two overflow parking areas :) We do apologize about the ac we were not made aware but i will let our maintenance know as well hope you give us another try when renovations are finished :)

2/10 Terribile

MELISSA, Keystone Heights

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely horrible, had to find another hotel. Pictures on the site are 💯 incorrect.
Soggiorno di 2 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 27 apr 2024
Hi im sorry for the inconvenience we are currently under renovations and hope you give us another try , have a great day :)

10/10 Eccellente

Ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 23 apr 2024
Thank you Ashley for your review. Hope to see you again soon!

2/10 Terribile

Dylan

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I called in advance yesterday afternoon since I was going to be there later in the evening, the associate I spoke with assured me that someone would be there so I could check in. I showed up and the office was closed, I reserved an oceanfront view room but after I got my keys and walked to the room and the keys didn’t work, the manager walked over and opened the door only to find it hadn’t been cleaned. I got put into a room that wasn’t oceanfront like I had reserved (wouldn’t have minded it if it hadn’t have been more expensive) in terms of the state of the room…I’ve stayed in barracks rooms that were nicer in Afghanistan, the desk in the corner was held together by tape, it smelled like dirty mike and the boys had been there for a week, and it definitely was not clean. I paid $230 for two nights and I’m not exactly happy about paying that much for staying in something that raggedy. I recommend finding somewhere to stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 25 apr 2024
Dear Dylan, I am confused. You said no one was in the office but FD Clerk Dennis checked you in at 11:20PM and the Manager was not here at that time. The room you reserved was a partial ocean view-not ocean front. I sincerely apologize the room was not clean and I will share this with housekeeping.

4/10 Scarso

Patrick

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Old out dated elevator did not work
Soggiorno di 2 notti ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 23 apr 2024
Thank you Patrick for your review. We are currently with new owners and have started renovations. We also are with a new elevator company and the elevator is up and running. Hope to see you again after renos are complete!

6/10 Soddisfacente

Brian

Viaggio con animali domestici, Viaggio con la famiglia
Great area with good beaches and I can't say for other hotels but I'm sure their a little bit better as far as being updated. The best description, I can come up with for this place is a dive hotel. It's got a dive bar feel in a hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 23 apr 2024
Thank you Brian for your review. Yes we are an older hotel but are renovating vigorously with new owners. Hope you give another try in the future!

10/10 Eccellente

glenn

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
I was unhappy that what we paid ,we didn't get a breakfast that we were supposed to because the kitchen is closed!
Soggiorno di 3 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 18 apr 2024
HI Glenn we do apologize as our breakfast area is being remodeled , and should be finished soon . We hope you come back and see us have a great day.

2/10 Terribile

Claudia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 18 apr 2024
HI Claudia thanks for the review we hope to see you again soon :)

4/10 Scarso

Elisa

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hôtel nécessitant de faire de gros travaux de réaménagement, la peinture s'effrite, vétusté de l'endroit. Par contre gros plus pour la vue mer et la piscine
Soggiorno di 5 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 18 apr 2024
HI Elisa thank you for your review , we are under renovations and we hope to see you again soon :) Have a great day!

10/10 Eccellente

Noelia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 18 apr 2024
HI Noelia thank you for your review , we hope to see you again soon :)

2/10 Terribile

Venessa, Copper Cliff

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I don’t even know where to start! We were given room 203 upon checkin, get to our room it was 88 inside, AC showed it was on and set to 65. It was EXTREMELY hot and muggy to the point the beds were wet and there was sweat on the walls. We waited 30 mins for it to cool off, it didnt. I played with the AC, and it showed PO. Went to front desk, she called maintenance said he’ll be here in a few. 20 minutes after not hearing back, I went to the lobby, she said sorry but this room has been scheduled for maintenance. We have on room available but its just for tonight(we had booked 4 nights). She switched us to 225, and told us to come back in the morning for our new room. Went to the desk at 8am to see what room we were being moved to, front desk lady (shannon) was extremely rude and said well sucks for you cause theres no rooms youll have to find another hotel. (I have recordings of this). So now were stuck in florida, needing a room to get ready as we have a wedding to be at later that day. They made us leave by 11am, no apologies or anything. Also, when we got to our new room our toilet was clogged and we called for maintenance, no one showed up, next morning i went back to front desk about it, and maintenance still never showed up! Do not stay here!!! It is run down & staff is HORRIBLE
Soggiorno di 3 notti ad aprile 2024
Risposta di Front Desk, il giorno 19 apr 2024
Good morning Venessa. Apologies for the issues with your stay. We are working hard to fix the issues that you endured. I can assure you, the front desk agent did all she could to help your situation and actually did move you to a satisfactory room when confronted with the issues. And, I can assure you that "sucks for you" was not ever said. Again, apologies for the issues you had.

2/10 Terribile

Francesca

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First was broken elevator for third floor unit. The room conditions were visibly moldy shower curtain. Sand on mattress. Weird tape left on walls. Beat up furniture.no coffee maker but coffee. Asked for one and absolutely none available. No hot water when trying to use as too many others had already used and had to wait for water to get hot again for 45 minutes. Deteriorating outside building and unsightly. Would never book or stay again. Should have paid me to stay. Horrible. Go to the lotus boutique.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 19 apr 2024
So sorry Francesca your stay was disappointing. I will share your issues with housekeeping and maintenance. We are working hard to correct and renovate all issues!

4/10 Scarso

Jessica

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The view and location were amazing. However the hotel was old and dated. Holes and cracks in wall, rust on appliances, air condition dripping, small fridge had an odor like something was rotten in it. Floors not clean, dirt and dead bugs in corners.
Soggiorno di 5 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 15 apr 2024
HI thank you for letting us know i will give this info to housekeeping , we have also started renovations which will take some time but we hope to see you again soon

2/10 Terribile

Amy

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 16 apr 2024
So sorry Amy you did not enjoy your stay. Hopefully you enjoyed something about your visit and hope to see you again after renovations are complete!

8/10 Buono

Branden

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 19 apr 2024
Thank you Branden for your review. Hope you enjoyed your stay!

4/10 Scarso

darlene

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is in great need of improvement. Old and pretty much a flea bag hotel. Elevator was very unsafe and we were trapped for 30 minutes inside of it with no air conditioning and no air circulation. Smoke detector in room didn’t work. AC in room didn’t work. Pillows on bed were very old. Dirty in corners of room and the place should be redone totally. Breakfast consisted of a paper bag with a granola bar, mini muffin and mandarin orange. NEVER will stay here again.
Soggiorno di 5 notti ad aprile 2024
Risposta di Front Desk -Shelby , il giorno 13 apr 2024
Hi darlene , we apologize for the issues , we are currently under renovations , and it does take time but i will go ahead and pass this info to our housekeeping department

4/10 Scarso

Wayne

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My biggest issue at this property is the smell in the room. I’ve used the property before during bike week 2023. My room smelled the same way. It’s like wet mildew odor throughout the entire room. We always have to keep the balcony door open. The bathroom toilet is always loose & shakes form the base. The tub/ shower controls are loose. The only think that keeps me coming back is the parking lot across the street. It’s large enough for us to park our trucks & trailers during our stay. I also don’t like the fact that no housekeeping came to clean the room all week. I had to go to the front desk & get fresh towels & wash clothes every few days. Big inconvenience.
Soggiorno di 6 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 9 apr 2024
So sorry Mr. Morris you did not enjoy your stay. Don't know what your smelling, the rooms are not mildewed. The building is old and is being renovated with the new owners. Staff is hard to get since Covid. So again, apologies your room was not serviced. Hopefully your next stay will be more pleasant.

8/10 Buono

hazel

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Was OK need some renovation people in the room next to me we’re very noisy was under renovation and some areas
Soggiorno di 2 notti ad aprile 2024
Risposta di Front Desk -Shelby , il giorno 8 apr 2024
Hi thank you for the review , we apologize for the inconvenience and hope to see you again soon ! :)

2/10 Terribile

Martika

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 9 apr 2024
So sorry Martika you did not enjoy your stay. Thank you for your review.

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Front Desk - Shelby, il giorno 8 apr 2024
Hi Cynthia , thanks for the review we hope to see you again soon :)

10/10 Eccellente

leslie

Viaggio con animali domestici
Mi è piaciuto: Pulizia e personale e servizio
It was perfect for a quick trip including my 2 dogs. It is located directly on the dog friendly section if the beach, which was great. It's not a fancy place, but staff was great, room was clean and comfortable. Would stay afain.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sharon - Front Desk, il giorno 6 apr 2024
Thank you Leslie for your review. So happy you had a great time! See you next time!

8/10 Buono

nicholas

Mi è piaciuto: Pulizia e personale e servizio
Parts of it are a little run down but there was a lot of work going on to improve it. Good location and it’s nice that it’s pet friendly and in the pet friendly portion of the beach.
Soggiorno di 5 notti a gennaio 2024
Risposta di Sharon - Front Desk, il giorno 5 apr 2024
Thank you Nickolas for your review. I am glad you see the renovations taking part and hope to see you again when they are finished!

8/10 Buono

Terry, Durham

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Excellent location and price with free parking. Located on a great stretch of beach with easy walk of a public park. Property is undergoing renovation so soon it will "look nicer" The room did not appear very clean. The beds were probably changed, but there was something splashed over the mirror from top to bottom (ie obvious) we stayed in had a small kitchen area and dishes were not cleaned :-( Had a pool and hot tub which was nice as Daytona was pretty cold when we were there.
Soggiorno di 4 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 5 apr 2024
Thank you Terry for your review. Thank you for noticing the renovations taking place and yes, soon nicer! Hope to see you again!

10/10 Eccellente

John

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
The Property is A cheaper property It is perfect for sandy kids and wet clothes. the pool was perfect with great views of the beach. If you have a bunch of kids and trying to vacation this is the place. The staff were courtious and prompt to any problem we had.
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Front Desk, il giorno 4 apr 2024
Thank you John for your review. Hope to see you again!

4/10 Scarso

Jeannette

Non mi è piaciuto: Pulizia
Soggiorno di 5 notti a marzo 2024
Risposta di Front Desk, il giorno 9 apr 2024
Thank you Jeannette for your review.

4/10 Scarso

Crystal, Forest Park

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First, We experience what I can only describe as racism and racial profiling as 2 different staff members questioned our presence on the property after we had already received a parking pass (once from the person I received the pass from) Second, Front desk staff wasn't welcoming to "Us" (African Americans) as we watched other guest (Caucasians) actually be greeted and checked in. Our Room "wasn't ready, they would call us",... okay, but "others" were getting keys??? After observing the difference, I went to another group (Caucasians) in our party that reserved the same room at the same time but they arrived 4 hours after us, to see if they were able to check in. She'd just received her call and yet we hadn't, so she walked back in with me and allowed me to ask about our room first. so finally checked in 5 hours after several of our neighbors (who made note of the issue) had already checked in. The hot tub, was coated with a green slime. The pool, needed a clean. The Room: Great View. Period. That's The Only Positive. The Room: Hadn't been cleaned! Doubt the sheets had been changed, bed skirt covered in splatters??? (What were we waiting for?) Disgusting, food and trash still on floor, dirty sheets, shower curtain & ceiling molded, mildewed and falling in. The price was ridiculous for the condition of the space. If you stay here, take your own sheets, vinyl mattress cover, shower shoes, towels, shower curtain, Lysol and alcohol in a spray bottle(to check for bed bugs).
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Front Desk, il giorno 3 apr 2024
Thank you Crystal for your review. There was NO racial profiling involved. The housekeeping staff starts at one end and finishes on the other. They do not jump rooms for early arrivals. when rooms become finished, the guests may check in. I do apologize for the room not being cleaned well and I will share your review with housekeeping.

10/10 Eccellente

Brandi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a nice well kept place.
Soggiorno di 2 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 2 apr 2024
Thank you Brandi for your review. See you again!

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Front Desk, il giorno 2 apr 2024
Thank you Robert for your review. Glad you enjoyed your stay!

2/10 Terribile

Denis

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
aucun petit déjeuner promis lors de la réservation, seulement un sac avec eau tangerine barre tendre et 2 petits muffins la cuisinette la cuisinier, seulement un élément fonctionnait J'aiomerais avoir un compasation ou un remboursemrnt
Soggiorno di 4 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 2 apr 2024
So sorry Denis you did not understand that the breakfast area is under renovations. Free breakfast is redacted on 3rd party sites for this reason. Hope you enjoyed other aspects of your stay!

8/10 Buono

NANCY

Mi è piaciuto: Pulizia e personale e servizio
Property is in the process of becoming big renovated. Only downside Pool and Jacuzzi have already been updated and both were fantastic.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sharon - Front Desk, il giorno 27 mar 2024
Thank you Nancy for your review. Happy you enjoyed your stay and see you again!

6/10 Soddisfacente

Brandon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
It's an older place that looks like it's in the process of renovation. It served it's purpose as a place to sleep when I need a place at the last minute when I had a vrbo cancel on me at the last minute. The floors needed a vacuum underneath the table and bed and the floor mopped before we checked in.
Soggiorno di 3 notti a febbraio 2024
Risposta di Sharon - Front Desk, il giorno 23 mar 2024
Thank you Brandon for your review. I will share your review with head of housekeeping. Hope to see you again!

6/10 Soddisfacente

Marie

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
We liked the Atlantic ocean view from the property pool side was great! The pool water warm. Excellent beach front sand. If you are a surfer, great spot. Guarded and secure- life guard and plane alerts were seen when rip tides occurred. The property main building is being rennervated, and we hope that when we return next year, there would be vast improvement in cleaning the rooms, and the exterior/ interior of the building. It is located in a great area.
Soggiorno di 3 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 23 mar 2024
Thank you Marie for your review. Glad you enjoyed your stay and hope to see you next year!

2/10 Terribile

Carley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We have been coming to this property for 8 years now. It has progressively went downhill over the past 2 years. This spring break was atrocious tho. The front desk staff is amazing but the crackheads they have cleaning the place need lessons. We had no towels in our room upon arriving besides used ones in the bathroom and kitchen still wet. The floor was filthy along with shaved hair all over the vanity counter. Fake fingernails on the bathroom floor and Marijuana roaches on the balcony. Dirty dishes in the sink and a dead roach in the back of the bible left in the drawer. The pool has been redone and they are under new management probably trying to fix all the wrongs but we wont be back. I did let front desk know and he brought me plenty of cleaning supplies along with so many apologies. I understand he does not clean the rooms. He was great. But renovations have nothing to do with cleanliness. I would not ever recommend the Makai to anyone's else.
Soggiorno di 3 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 22 mar 2024
Thank you Carley for your review. So sorry about the room issues. I will share with housekeeping staff.

6/10 Soddisfacente

Wendy, Ellisville

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
Dated and not very clean. Staff was very nice.
Soggiorno di 3 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 21 mar 2024
Thank you Wendy for your review. Hope you enjoyed your stay.

8/10 Buono

Paul

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 22 mar 2024
Thank you Paul for your review. Hope to see you again!

4/10 Scarso

Stacy

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Oh where to start… first pulling up we thought this is not our hotel, very old, run down, just looks like it lacking alot of maintenance and tlc. Checking in was great, staff super friendly and no issues. Then we experienced our room… no air conditioning for day 1 had to move us to another room for our 2nd night, there was mold inside the ac unit, it smelled clean but everything was dingy or stained, rusted lamps on the bottom, side chairs stained, bathroom… so many things, just gross! Very large dead bug as we entered also! Lock on door to the patio was not only broke but you could see outside from the hole. It was directly on the beach but parking is allowed in front of hotel so you have everyone coming up from the beach to jump in the pool. Pool chairs were nice but lacking many. Pool was clean. Parking wasn’t bad. Lots of mischief at nite, and the smell of weed is constant everywhere all day/night. Which wasn’t bad compared to a lot of things lol Price was good, would I stay again NO!!!! It felt unsafe and unsanitary overall. Not enough good to out weigh the endless amounts of bad, I’m not sure how they even pass inspection, yes that bad!!!
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Front Desk, il giorno 20 mar 2024
Thank you Stacy for your review. So sorry you did not enjoy your stay. The old owners did not keep up with a lot at the resort. The new owners have only taken over 6 months ago and are diligently trying to renovate. Apologies you had so many issues Have a nice day!

4/10 Scarso

Amanda

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Front Desk, il giorno 26 mar 2024
Thank you Amanda for your review!

2/10 Terribile

Dezirae

Soggiorno di 1 notte a marzo 2024
Risposta di Front Desk - Shelby, il giorno 15 apr 2024
Thank you for your review , we apologize for any inconveniences and hope to see you again soon :)

4/10 Scarso

Kimberly

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 4 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 19 mar 2024
Thank you Kimberly for your review. Hope you enjoyed your stay!

10/10 Eccellente

James and Pamela

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy to find.
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Front Desk, il giorno 19 mar 2024
Thank you James and Pamela for your review. Hope to see you again soon!

6/10 Soddisfacente

Steve, Lakeland

Viaggio con la famiglia
Property has been declining for years. Old owners have sold it. New owners seem to want to make changes. The hot breakfast isn’t there as room being renovated. Grab n go was offered. Didn’t know til check in for that. Staffing is big issue. Yes it was beek week. But rooms not ready til after 6 pm is a bit crazy. Parking for trailer is nice but was told had to stay at hotel for that. The paper showed non hotel guess could pay to park for $10 more. So can stay at nicer hotels and still have space to park. House keeping was nice and tried to accommodate but just not enough of them to cover whole hotel.
Soggiorno di 2 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 14 mar 2024
Thank your Steve for your review. Hoping you had a great Bike Week! Hope to see you again soon.

8/10 Buono

Jerry R

Mi è piaciuto: Personale e servizio e servizi
The location was perfect for Daytona bike week. The room rates were increased because of it being bike week which is normal with function like this. But the room was only cleaned on the next day after we arrived, and never cleaned for the rest of the week. The rooms were ok, just could use some updates everything was very aged.
Soggiorno di 6 notti a marzo 2024
Risposta di Sharon - Front Desk, il giorno 13 mar 2024
Thank you Jerry for your review. So sorry housekeeping attended to y our room only once. We were and are extremely short staffed. The new owners are updating the resort. They have only had the hotel for six months so it is going to take a little time to get to everything. Hope you had a wonderful bike week and see you again!

6/10 Soddisfacente

Joseph

Soggiorno di 1 notte a marzo 2024
Risposta di Front Desk, il giorno 13 mar 2024
Thank you Joseph for your review. Hope to see you again soon!

2/10 Terribile

Tina

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was nothing like the pictures it was not clean the only good thing was the beach was right there
Soggiorno di 3 notti a marzo 2024
Risposta di Sharon - Makai Front desk, il giorno 12 mar 2024
Thank you Tina for your review. So sorry you did not enjoy your stay. The hotel is going through new ownership and renovations. Hope you stay again in the future.

2/10 Terribile

Ronald

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a complete dump, the grossest place. I've ever seen. I couldn't even stay. I open the door walked in. Turn around and walked out, could not get my money back. I'm gonna call Expedia when I get time. See if I get some money back. They want high end price as well
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Makai Front desk, il giorno 12 mar 2024
Thank you Ronald for your review. So sorry you did not enjoy your stay. We are working diligently with new owners to replace and upgrade; It will just take a little time.

4/10 Scarso

Robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
To be fair, I had an idea that the hotel was not a new building. The concrete structure is crubling from decades of salty air/water. This building has had its run, it needs tore down. When something terrible happens the government that allows this facility to remain open should be held accountable in a court of law.
Soggiorno di 2 notti a marzo 2024
Risposta di Front desk, il giorno 12 mar 2024
Thank you Robert for your review.

2/10 Terribile

Carolyn

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The motel was dirty. Balcony was not cleaned. Trash left. Nothing in bathtub i was afraid i would fall. I will never stay there again. No breakfast too much money for what we got. It was old but they could have cleaned it. Rooms not ready until 4pm. A little late for check in
Soggiorno di 1 notte a marzo 2024
Risposta di Sharon - Makai Front desk, il giorno 10 mar 2024
thank you Ms. Caroline for your review. 4PM is standard check in time. We can not put bath mats in the tubs, per Health Dept., because someone might trip on them. We are renovating the breakfast area so although one does not pay for the complimentary breakfast, we do provide Grab-n-Go bags while we are upgrading. So sorry the hotel did not live up to your expectations. Hope you will come again after the renovations are complete.