Colazione a buffet, servita tutte le mattine (2300 JPY a persona)

Recensioni per Fraser Residence Nankai Osaka

4 out of 5
Fraser Residence Nankai Osaka
1-17-11 Nanbanaka, Naniwa-ku, Osaka, Osaka-fu

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 674 su 1002 recensioni" "
Valutazione di 8 - Buono. 268 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 41 su 1002 recensioni" "
Valutazione di 4 - Scarso. 14 su 1002 recensioni" "
Valutazione di 2 - Terribile. 5 su 1002 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

simon

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place that is close to train stations which are walkable as well as close to plenty of locations around Osaka. The staff are very friendly and helpful. Always happy to assist and answer any questions. Very clean and tidy rooms with comfortable beds. Had great facilities included as well
Soggiorno di 7 notti ad aprile 2024
Risposta di Jon the GM, il giorno 1 mag 2024
Hi Simon,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Saowanee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, just a few minutes to walk to train station numba. Many good restaurants are around hotel.
Soggiorno di 7 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 29 apr 2024
Hi Saowanee-san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have stayed here several times over the years. The rooms are spacious, and the hotel is adjacent to the subway and AirPort Express train (Nankai). The area around the hotel is great for shopping and eating. Staff is attentive and friendly. I’ll be happy to stay here again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Jon the GM, il giorno 24 apr 2024
Hi Jeff-san!We are happy to hear that you had a positive experience during your time with us and over the years. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Yerim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect location to travel around with public transportation & Caring staffs
Soggiorno di 3 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 22 apr 2024
Hi Yerim-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

anna, Columbia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 22 apr 2024
Hi Anna-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

Muhammad shafin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best location
Soggiorno di 3 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 22 apr 2024
Hi Muhammad-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

6/10 Soddisfacente

theodore

Viaggio con la famiglia
Our space did not really fit 2 adults and 2 small children even though this was supposedly an option on the website.
Soggiorno di 3 notti a marzo 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 10 apr 2024
Dear Theodore-san,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the booking experience.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured; your comments have been shared with our reservation team, and we are taking immediate steps to address the issues you mentioned to ensure that such incidents do not recur. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing us.

10/10 Eccellente

Amanda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was very nice, clean, and affordable. The hotel was located next to a train station, but felt a little a tad far from points of interest.
Soggiorno di 2 notti a marzo 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 6 apr 2024
Hi Amanda-san,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

8/10 Buono

Austin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Meirita Guest Experience Ambassador, il giorno 6 apr 2024
Hi Austin-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

Paige

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and nice staff. Breakfast buffet is OK, I’ve had better, but staff are wonderful. Room nice and spacious for 3 adults.
Soggiorno di 3 notti a marzo 2024
Risposta di Jon the GM, il giorno 3 apr 2024
Hi Page,Thanks for the comments and review. Look forward to welcoming you back again on your next trip!

10/10 Eccellente

Lap Bong

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel! We are a family of four and our apartment had 2 bedrooms and 2 bathrooms. Kitchen and dining and living room area as well as a laundry machine! Highly recommend for location also, right next to Namba station
Soggiorno di 4 notti a marzo 2024
Risposta di Jon the GM, il giorno 3 apr 2024
Dear Valued Customer,Thanks for the nice comments and rating. Look forward to welcoming you and your family back again on your next trip!

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location
Soggiorno di 8 notti a marzo 2024

10/10 Eccellente

Daisy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay included the breakfast buffet. Best breakfast buffet I have ever had. Staff all speak English. Really convenient location if you are planning to shop in Osaka.
Soggiorno di 4 notti a marzo 2024
Risposta di Jon the GM, il giorno 1 apr 2024
Hi Daisy,Thanks for the wonderful review! Look forward to welcoming you back again soon.

6/10 Soddisfacente

Wong Yu Fan

Viaggio di coppia
delay in check-in - room looks aging. location is great though.
Soggiorno di 2 notti a marzo 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 27 mar 2024
Dear Wong-san, Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the room condition and check in experience. At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured; your comments have been shared with our team, and we are taking immediate steps to address the issues you mentioned to ensure that such incidents do not recur. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing us.

4/10 Scarso

Takemi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Jon the GM, il giorno 18 mar 2024
Dear Takemi,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Please do not hesitate to contact us if you have any further feedback or concerns.Thank you again for your time and for choosing us.

10/10 Eccellente

Jen Chieh

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Very good and worth to stay a again.
Soggiorno di 3 notti a marzo 2024
Risposta di Jon the GM :), il giorno 18 mar 2024
Hi Jen,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

8/10 Buono

KIN KEI

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 2 mar 2024
Hi Kin Kei-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Kunsheng

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
位於南海電鐵站旁邊,走路約3-5分鐘。 離地下鐵御堂筋線也很近。交通非常便利。
Soggiorno di 3 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 2 mar 2024
Hi Kunsheng-san,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, great size room, walkable location to everything, close to train station. Staff were very nice. We had a room with a laundry machine, which was nice. Room was decent size too, especially for Japan. Would recommend.
Soggiorno di 3 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 25 feb 2024
Hi Jennifer-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

TAEJIN

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Taejin san, Thanks for your kind rating regarding your stay with us. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

HONGSUK

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Hongsuk, Thanks for your kind rating regarding your stay with us. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Annie Ting Ting

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Annie san, Thanks for your kind rating regarding your stay with us. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Yuyun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
親子旅遊推薦飯店
二大二小入住,房間寬敞,有客廳和餐桌,外食回飯店用餐很舒適;房間內有洗脫烘洗衣機,換洗衣物不用帶太多。地點離南海難波車站和難波高島屋都很近,交通便利,之後來大阪,還是會想住這家飯店。
Soggiorno di 3 notti a gennaio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Yuyun san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

6/10 Soddisfacente

Wai Man

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Soggiorno di 3 notti a gennaio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Dear Wai Man san, Thanks for your kind rating regarding your stay with usLooking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

6/10 Soddisfacente

Wai Man

Soggiorno di 3 notti a gennaio 2024
Risposta di Jon the GM, il giorno 31 gen 2024
Dear Wai Man,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

Youn Jung

Soggiorno di 2 notti a gennaio 2024
Risposta di Jon the GM, il giorno 31 gen 2024
Hi Youn,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

YIP MOW

Soggiorno di 7 notti a gennaio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 27 mar 2024
Hi Yip Mow-san, Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Cliff

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel for a family, especially as it has washing machines in the room. There is a mall nearby and Namba train station and Dotomburi all within walking distance, so transport and food are handy. Will consider staying here again.
Soggiorno di 6 notti a gennaio 2024
Risposta di Jon the GM, il giorno 21 gen 2024
Hi Cliff,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

KA HO

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice staff and delicious breakfast, kitchen and washing machine fit my family needs for long holiday tirp
Soggiorno di 5 notti a gennaio 2024
Risposta di Jon the GM, il giorno 21 gen 2024
Hi Ka Ho,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Nathaniel

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Amazing place and I had an amazing stay with my family. Location was just perfect and convenient. Rooms are well appointed and clean, with comfortable beds and great shower. Having washer/dryer machine in the room was a great plus too!
Soggiorno di 5 notti a dicembre 2023
Risposta di Jon the GM, il giorno 21 gen 2024
We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

jacky

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to Namba station, which has big shopping malls, department stores and tonnes of restaurants. The room is big, should be good for family. It also has a small gym and a free sauna to rent. The only defect is the cleaning is not good enough which we found hair in the bathtub. The hotel is eco-friendly. You can opt out the cleaning services if you stay for more than one night. They provide us with coupon to use in convenient stores all over Japan because of that. A thoughtful idea.
Risposta di Jon the GM, il giorno 14 gen 2024
Hi Jacky,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Jon the GM, il giorno 14 gen 2024
Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

DAVIDYUNHEE

Soggiorno di 3 notti a gennaio 2024
Risposta di Jon the GM, il giorno 14 gen 2024
Hi David,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a dicembre 2023
Risposta di Jon the GM, il giorno 14 gen 2024
Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Su

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Highly recommend for family travel. Stayed in a suite with 2 bedrooms. It was clean and roomy, by Japanese hotel standards with great amenities. The kitchenette is perfect for eating in and cooking your own meals. Frazier is close to great shopping and restaurants.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jon the GM, il giorno 1 gen 2024
Hi Su-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Alice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Amazing
Soggiorno di 3 notti a dicembre 2023
Risposta di Jon the GM, il giorno 24 dic 2023
Hi Alice,Thanks for your review and rating! Hope to see you again soon.

6/10 Soddisfacente

Wayne

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Definitely not a 4 star hotel. Bathrooms are outdated and gym is terrible with only one treadmill and low weights.
Soggiorno di 4 notti a dicembre 2023
Risposta di Jon the GM, il giorno 18 dic 2023
Dear Wayne,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the room decor and gym.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured, your comments have been shared with the respective people, and we are taking steps to address the issues in our next renovation. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful stay. Staffs were pleasant and helpful. Location is good, rooms were clean and spacious.
Soggiorno di 2 notti a novembre 2023
Risposta di Jon the GM, il giorno 6 dic 2023
Dear Guest,Thanks for your kind comments and review regarding your stay with us! Hope to welcome you back again soon.

10/10 Eccellente

SeungKyung

Soggiorno di 1 notte a novembre 2023
Risposta di Jon the GM, il giorno 6 dic 2023
Hi SeungKyung,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Jenny

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the seamless check in process to the friendliest staff, this place is a must stay in Osaka, Japan. It was so clean and very roomy considering most hotels are very small there. The room was equipped with living essentials like a stove, fridge, and even eating utensils. It was like a condo! I highly recommend this place for its valuable price and amenities. They are English language friendly as well for those that cannot communicate in Japanese.
Soggiorno di 1 notte a novembre 2023
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Jenny san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

Elaine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff never disappoints.
Soggiorno di 1 notte a novembre 2023
Risposta di Jon the GM, il giorno 4 dic 2023
Hi Elaine,Thanks for the review and shoutout to my staff. Will let them know. :)

10/10 Eccellente

Johanna

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I loved everything. Bed, tv, sofa, etc.
Soggiorno di 6 notti a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
Hi Johanna,Thanks for your kind comments and review regarding your stay with us! Hope to welcome you back again soon.

10/10 Eccellente

Pei-chun

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel location is very convenient to everything. Staff speak fluent English, and are very attentive. Highly recommended.
Soggiorno di 1 notte a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
hi Pei-chun,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

Kaoru

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Space, cleanliness, location, staff, everything is great except the breakfast area is always crowded and small and the room cleaning services are really slow because of the short staff.
Soggiorno di 3 notti a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
Hi Kaoru-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

YEAN NI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
Hi Yean,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.

10/10 Eccellente

Sharon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was well located. Doesn’t have parking on site but provides affordable parking options close by at Namba city for ¥2000/24hours. Loved that the hotel has a washing machine and provides liquid for wash. Will stay here again.
Soggiorno di 7 notti a novembre 2023
Risposta di Jon the GM, il giorno 18 nov 2023
Hi Sharon,Thanks for your comments and review regarding your stay with us. Hope to welcome you back again soon.

8/10 Buono

Liza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Very convenient rooms with in unit laundry. Staff was so friendly.
Soggiorno di 2 notti a novembre 2023
Risposta di Jon the GM, il giorno 18 nov 2023
Hi Liza,Thanks for your review and comments about the staff. Will let them know.:) Hope to welcome you back again soon.

10/10 Eccellente

Gino

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super clean, excellent location. Amazing staff especially Masako who was super helpful. Would definately stay there again.
Soggiorno di 3 notti a novembre 2023
Risposta di Jon the GM, il giorno 5 nov 2023
Hi Gino!We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. And I will relay your shoutout to Masako-san. :)Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!

10/10 Eccellente

CHRISTINE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
It was just noisy, but the whole stay was perfect
Soggiorno di 4 notti a ottobre 2023
Risposta di Jon the GM, il giorno 3 nov 2023
Hi Christine,Thank you for your review and I apologize about the any noise that may have inconvenienced your stay. The city does tend to get busier during the Halloween season.Hope to welcome you again on y our next trip to Osaka,

10/10 Eccellente

Tsocheng

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Jon the GM, il giorno 31 ott 2023
Hi Checng-san,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.