Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 674 su 1002 recensioni" "
10 - Eccellente
674
Valutazione di 8 - Buono. 268 su 1002 recensioni" "
8 - Buono
268
Valutazione di 6 - Soddisfacente. 41 su 1002 recensioni" "
6 - Soddisfacente
41
Valutazione di 4 - Scarso. 14 su 1002 recensioni" "
4 - Scarso
14
Valutazione di 2 - Terribile. 5 su 1002 recensioni" "
2 - Terribile
5
9,4/10
Pulizia
9,4/10
Personale e servizio
9,2/10
Servizi
9,2/10
Condizioni e dotazioni della struttura
9,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
simon
Viaggio di gruppo
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place that is close to train stations which are walkable as well as close to plenty of locations around Osaka. The staff are very friendly and helpful. Always happy to assist and answer any questions. Very clean and tidy rooms with comfortable beds. Had great facilities included as well
simon
Soggiorno di 7 notti ad aprile 2024
Risposta di Jon the GM, il giorno 1 mag 2024
Hi Simon,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Saowanee
Viaggio con la famiglia
26 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, just a few minutes to walk to train station numba. Many good restaurants are around hotel.
Saowanee
Soggiorno di 7 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 29 apr 2024
Hi Saowanee-san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Jeffrey
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have stayed here several times over the years. The rooms are spacious, and the hotel is adjacent to the subway and AirPort Express train (Nankai). The area around the hotel is great for shopping and eating.
Staff is attentive and friendly. I’ll be happy to stay here again.
Jeffrey
Soggiorno di 3 notti ad aprile 2024
Risposta di Jon the GM, il giorno 24 apr 2024
Hi Jeff-san!We are happy to hear that you had a positive experience during your time with us and over the years. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Yerim
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect location to travel around with public transportation & Caring staffs
Yerim
Soggiorno di 3 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 22 apr 2024
Hi Yerim-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
anna, Columbia
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
anna
Soggiorno di 3 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 22 apr 2024
Hi Anna-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
Muhammad shafin
Viaggio con famiglia e bambini piccoli
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best location
Muhammad shafin
Soggiorno di 3 notti ad aprile 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 22 apr 2024
Hi Muhammad-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
6/10 Soddisfacente
theodore
Viaggio con la famiglia
8 apr 2024
Our space did not really fit 2 adults and 2 small children even though this was supposedly an option on the website.
theodore
Soggiorno di 3 notti a marzo 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 10 apr 2024
Dear Theodore-san,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the booking experience.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured; your comments have been shared with our reservation team, and we are taking immediate steps to address the issues you mentioned to ensure that such incidents do not recur. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing us.
10/10 Eccellente
Amanda
Viaggio di coppia
5 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was very nice, clean, and affordable. The hotel was located next to a train station, but felt a little a tad far from points of interest.
Amanda
Soggiorno di 2 notti a marzo 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 6 apr 2024
Hi Amanda-san,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
8/10 Buono
Austin
3 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Austin
Risposta di Meirita Guest Experience Ambassador, il giorno 6 apr 2024
Hi Austin-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
Paige
3 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and nice staff. Breakfast buffet is OK, I’ve had better, but staff are wonderful. Room nice and spacious for 3 adults.
Paige
Soggiorno di 3 notti a marzo 2024
Risposta di Jon the GM, il giorno 3 apr 2024
Hi Page,Thanks for the comments and review. Look forward to welcoming you back again on your next trip!
10/10 Eccellente
Lap Bong
Viaggio con la famiglia
28 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel! We are a family of four and our apartment had 2 bedrooms and 2 bathrooms. Kitchen and dining and living room area as well as a laundry machine! Highly recommend for location also, right next to Namba station
Lap Bong
Soggiorno di 4 notti a marzo 2024
Risposta di Jon the GM, il giorno 3 apr 2024
Dear Valued Customer,Thanks for the nice comments and rating. Look forward to welcoming you and your family back again on your next trip!
10/10 Eccellente
Gary
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location
Gary
Soggiorno di 8 notti a marzo 2024
10/10 Eccellente
Daisy
Viaggio di coppia
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay included the breakfast buffet. Best breakfast buffet I have ever had. Staff all speak English. Really convenient location if you are planning to shop in Osaka.
Daisy
Soggiorno di 4 notti a marzo 2024
Risposta di Jon the GM, il giorno 1 apr 2024
Hi Daisy,Thanks for the wonderful review! Look forward to welcoming you back again soon.
6/10 Soddisfacente
Wong Yu Fan
Viaggio di coppia
25 mar 2024
delay in check-in - room looks aging. location is great though.
Wong Yu Fan
Soggiorno di 2 notti a marzo 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 27 mar 2024
Dear Wong-san, Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the room condition and check in experience. At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured; your comments have been shared with our team, and we are taking immediate steps to address the issues you mentioned to ensure that such incidents do not recur. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing us.
4/10 Scarso
Takemi
17 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Takemi
Soggiorno di 1 notte a marzo 2024
Risposta di Jon the GM, il giorno 18 mar 2024
Dear Takemi,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Please do not hesitate to contact us if you have any further feedback or concerns.Thank you again for your time and for choosing us.
10/10 Eccellente
Jen Chieh
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
16 mar 2024
Very good and worth to stay a again.
Jen Chieh
Soggiorno di 3 notti a marzo 2024
Risposta di Jon the GM :), il giorno 18 mar 2024
Hi Jen,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
8/10 Buono
KIN KEI
29 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
KIN KEI
Soggiorno di 4 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 2 mar 2024
Hi Kin Kei-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Kunsheng
Viaggio con famiglia e bambini piccoli
28 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
位於南海電鐵站旁邊,走路約3-5分鐘。
離地下鐵御堂筋線也很近。交通非常便利。
Kunsheng
Soggiorno di 3 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 2 mar 2024
Hi Kunsheng-san,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Jennifer
Viaggio di coppia
21 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, great size room, walkable location to everything, close to train station. Staff were very nice. We had a room with a laundry machine, which was nice. Room was decent size too, especially for Japan. Would recommend.
Jennifer
Soggiorno di 3 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador, il giorno 25 feb 2024
Hi Jennifer-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
TAEJIN
Viaggio con la famiglia
15 feb 2024
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
TAEJIN
Soggiorno di 2 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Taejin san, Thanks for your kind rating regarding your stay with us. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
HONGSUK
Viaggio con la famiglia
15 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
HONGSUK
Soggiorno di 3 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Hongsuk, Thanks for your kind rating regarding your stay with us. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Annie Ting Ting
Viaggio con la famiglia
10 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Annie Ting Ting
Soggiorno di 2 notti a febbraio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Annie san, Thanks for your kind rating regarding your stay with us. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Yuyun
Viaggio con la famiglia
7 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Yuyun san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
6/10 Soddisfacente
Wai Man
Viaggio con la famiglia
3 feb 2024
Mi è piaciuto: Pulizia
Wai Man
Soggiorno di 3 notti a gennaio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Dear Wai Man san, Thanks for your kind rating regarding your stay with usLooking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
6/10 Soddisfacente
Wai Man
30 gen 2024
Wai Man
Soggiorno di 3 notti a gennaio 2024
Risposta di Jon the GM, il giorno 31 gen 2024
Dear Wai Man,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
Youn Jung
29 gen 2024
Youn Jung
Soggiorno di 2 notti a gennaio 2024
Risposta di Jon the GM, il giorno 31 gen 2024
Hi Youn,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
YIP MOW
29 gen 2024
YIP MOW
Soggiorno di 7 notti a gennaio 2024
Risposta di Meirita Guest Experience Ambassador , il giorno 27 mar 2024
Hi Yip Mow-san, Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Cliff
Viaggio con famiglia e bambini piccoli
20 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel for a family, especially as it has washing machines in the room. There is a mall nearby and Namba train station and Dotomburi all within walking distance, so transport and food are handy. Will consider staying here again.
Cliff
Soggiorno di 6 notti a gennaio 2024
Risposta di Jon the GM, il giorno 21 gen 2024
Hi Cliff,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
KA HO
Viaggio con famiglia e bambini piccoli
19 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice staff and delicious breakfast, kitchen and washing machine fit my family needs for long holiday tirp
KA HO
Soggiorno di 5 notti a gennaio 2024
Risposta di Jon the GM, il giorno 21 gen 2024
Hi Ka Ho,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Nathaniel
Viaggio con famiglia e bambini piccoli
16 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Amazing place and I had an amazing stay with my family. Location was just perfect and convenient. Rooms are well appointed and clean, with comfortable beds and great shower. Having washer/dryer machine in the room was a great plus too!
Nathaniel
Soggiorno di 5 notti a dicembre 2023
Risposta di Jon the GM, il giorno 21 gen 2024
We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
jacky
Viaggio di coppia
14 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to Namba station, which has big shopping malls, department stores and tonnes of restaurants. The room is big, should be good for family. It also has a small gym and a free sauna to rent. The only defect is the cleaning is not good enough which we found hair in the bathtub.
The hotel is eco-friendly. You can opt out the cleaning services if you stay for more than one night. They provide us with coupon to use in convenient stores all over Japan because of that. A thoughtful idea.
jacky
Risposta di Jon the GM, il giorno 14 gen 2024
Hi Jacky,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 3 notti a gennaio 2024
Risposta di Jon the GM, il giorno 14 gen 2024
Thanks for your review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
DAVIDYUNHEE
6 gen 2024
DAVIDYUNHEE
Soggiorno di 3 notti a gennaio 2024
Risposta di Jon the GM, il giorno 14 gen 2024
Hi David,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
Viaggiatore verificato
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Personale e servizio
Viaggiatore verificato
Soggiorno di 5 notti a dicembre 2023
Risposta di Jon the GM, il giorno 14 gen 2024
Thanks for your review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Su
Viaggio con la famiglia
28 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Highly recommend for family travel. Stayed in a suite with 2 bedrooms. It was clean and roomy, by Japanese hotel standards with great amenities. The kitchenette is perfect for eating in and cooking your own meals. Frazier is close to great shopping and restaurants.
Su
Soggiorno di 1 notte a dicembre 2023
Risposta di Jon the GM, il giorno 1 gen 2024
Hi Su-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Alice
Viaggio con la famiglia
21 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Amazing
Alice
Soggiorno di 3 notti a dicembre 2023
Risposta di Jon the GM, il giorno 24 dic 2023
Hi Alice,Thanks for your review and rating! Hope to see you again soon.
6/10 Soddisfacente
Wayne
8 dic 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Definitely not a 4 star hotel. Bathrooms are outdated and gym is terrible with only one treadmill and low weights.
Wayne
Soggiorno di 4 notti a dicembre 2023
Risposta di Jon the GM, il giorno 18 dic 2023
Dear Wayne,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the room decor and gym.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured, your comments have been shared with the respective people, and we are taking steps to address the issues in our next renovation. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing.
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
3 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful stay. Staffs were pleasant and helpful. Location is good, rooms were clean and spacious.
Viaggiatore verificato
Soggiorno di 2 notti a novembre 2023
Risposta di Jon the GM, il giorno 6 dic 2023
Dear Guest,Thanks for your kind comments and review regarding your stay with us! Hope to welcome you back again soon.
10/10 Eccellente
SeungKyung
1 dic 2023
SeungKyung
Soggiorno di 1 notte a novembre 2023
Risposta di Jon the GM, il giorno 6 dic 2023
Hi SeungKyung,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Jenny
Viaggio di coppia
1 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the seamless check in process to the friendliest staff, this place is a must stay in Osaka, Japan. It was so clean and very roomy considering most hotels are very small there. The room was equipped with living essentials like a stove, fridge, and even eating utensils. It was like a condo! I highly recommend this place for its valuable price and amenities. They are English language friendly as well for those that cannot communicate in Japanese.
Jenny
Soggiorno di 1 notte a novembre 2023
Risposta di Meirita Guest Experience Ambassador , il giorno 18 feb 2024
Hi Jenny san, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
Elaine
Viaggio con la famiglia
1 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff never disappoints.
Elaine
Soggiorno di 1 notte a novembre 2023
Risposta di Jon the GM, il giorno 4 dic 2023
Hi Elaine,Thanks for the review and shoutout to my staff. Will let them know. :)
10/10 Eccellente
Johanna
Viaggio di coppia
28 nov 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I loved everything. Bed, tv, sofa, etc.
Johanna
Soggiorno di 6 notti a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
Hi Johanna,Thanks for your kind comments and review regarding your stay with us! Hope to welcome you back again soon.
10/10 Eccellente
Pei-chun
Viaggio con famiglia e bambini piccoli
27 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel location is very convenient to everything. Staff speak fluent English, and are very attentive. Highly recommended.
Pei-chun
Soggiorno di 1 notte a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
hi Pei-chun,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
Kaoru
Viaggio con la famiglia
26 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Space, cleanliness, location, staff, everything is great except the breakfast area is always crowded and small and the room cleaning services are really slow because of the short staff.
Kaoru
Soggiorno di 3 notti a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
Hi Kaoru-san,Thanks for your kind comments and review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
YEAN NI
24 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
YEAN NI
Soggiorno di 3 notti a novembre 2023
Risposta di Jon the GM, il giorno 29 nov 2023
Hi Yean,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.
10/10 Eccellente
Sharon
15 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was well located. Doesn’t have parking on site but provides affordable parking options close by at Namba city for ¥2000/24hours.
Loved that the hotel has a washing machine and provides liquid for wash.
Will stay here again.
Sharon
Soggiorno di 7 notti a novembre 2023
Risposta di Jon the GM, il giorno 18 nov 2023
Hi Sharon,Thanks for your comments and review regarding your stay with us. Hope to welcome you back again soon.
8/10 Buono
Liza
Viaggio con la famiglia
11 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Very convenient rooms with in unit laundry. Staff was so friendly.
Liza
Soggiorno di 2 notti a novembre 2023
Risposta di Jon the GM, il giorno 18 nov 2023
Hi Liza,Thanks for your review and comments about the staff. Will let them know.:) Hope to welcome you back again soon.
10/10 Eccellente
Gino
Viaggio di coppia
4 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super clean, excellent location. Amazing staff especially Masako who was super helpful. Would definately stay there again.
Gino
Soggiorno di 3 notti a novembre 2023
Risposta di Jon the GM, il giorno 5 nov 2023
Hi Gino!We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. Our team takes great pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. And I will relay your shoutout to Masako-san. :)Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!
10/10 Eccellente
CHRISTINE
Viaggio con la famiglia
2 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
It was just noisy, but the whole stay was perfect
CHRISTINE
Soggiorno di 4 notti a ottobre 2023
Risposta di Jon the GM, il giorno 3 nov 2023
Hi Christine,Thank you for your review and I apologize about the any noise that may have inconvenienced your stay. The city does tend to get busier during the Halloween season.Hope to welcome you again on y our next trip to Osaka,
10/10 Eccellente
Tsocheng
Viaggio con la famiglia
30 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tsocheng
Soggiorno di 4 notti a ottobre 2023
Risposta di Jon the GM, il giorno 31 ott 2023
Hi Checng-san,Thanks for your review regarding your stay with us. Hope to welcome you back again soon.