2/10 Terribile
Joel
Viaggio con la famiglia
29 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived at 7PM and my room was checked in. I went to my room and the door was opened. I hollered out to see if someone was in the room. I did not get response so I went in and my room was not ready. The hotel set me up with another room and when I went into the bathroom it was filthy. The toilet seat had urine all over it and on the floor by the toilet. When I say all over the toilet seat, I mean it looked like a man went to use the bathroom and sprayed urine all over the toilet seat. The room had stains on the desk chair, the ceiling looked like it had water damage, and the front desk floor area had dirt all over it. The breakfast was nothing to write home about especially the overly raw bacon that was served and the breakfast area was a mess with no staff around to clean up. As were checking out, they tried over charging for my room saying that a handicap accessible room should be more. My son-in-law showed them the booking information and they still were trying to say their price was right. They ended up refunding the difference but not without trying to overcharge me. Not impressed with this place and will not stay their again.
