We sincerely appreciate your feedback and are delighted that you enjoyed the beautiful beach, tropical garden, and our strategic location for shark diving at Beqa Lagoon. We take pride in offering a unique experience for our guests.We apologize for any inconvenience you experienced during your stay, especially the issue with the flooded bathroom floor. We'll certainly address this matter to prevent any reoccurrence.Regarding the missing items from your luggage, we regret to hear about your lost belongings. We take such matters very seriously and will look into this to ensure it doesn't happen again in the future.We're also grateful for your kind words about our staff, and we're pleased that they were able to assist you during your stay.We hope you'll consider visiting us again, and we'll do our best to make your next stay even more enjoyable. If you have any further concerns or suggestions, please feel free to contact us. Your satisfaction is of utmost importance to us. Thank you for choosing our resort.

Bula Dewan,Thank you for your review and we are glad you had enjoyed your stay with us.We hope to welcome you back soon

Bula Manoj,Thank you for your review and we appreciate your feedback.

Thank you for your review

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience during your recent stay. Your comments are deeply concerning, and we take them very seriously as we strive to provide exceptional experiences for all our guests.We apologize for any discrepancies between the images on our website and the current state of the property. We understand the importance of accurately representing our facilities and amenities, and we will take immediate steps to address any inconsistencies.Regarding your concerns about our facilities, we regret that they did not meet your expectations. We will thoroughly inspect and address any maintenance issues to ensure that our property meets the highest standards of comfort and quality.Your feedback about the gym, dining experience, and service quality is valuable to us, and we will work diligently to improve in these areas. We are committed to providing delicious cuisine and exceptional service to all our guests.We apologize for any inconvenience regarding the snorkeling trip cancellation and the lack of communication about the minimum requirement. We will review our booking procedures to ensure that such situations are avoided in the future.Please accept our sincerest apologies for any lapses in service you encountered during your spa booking. We will review our processes to prevent similar incidents from occurring in the future.We understand your disappointment, and we truly regret that we were unable to meet your expectations during your stay. We appreciate your feedback, as it helps us identify areas for improvement and strive for excellence in our services.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the outstanding experience you deserve.

Thank you for your review Ranjeet !

Thank you for your review Raiz !

Thank you for your review Ajay and your kind words towards our associate.

Thank you for your amazing review !

Wir entschuldigen uns aufrichtig für Ihre enttäuschende Erfahrung während Ihres Aufenthalts im The Pearl Resort. Es tut uns leid, dass unser Service und die Zustände im Hotel nicht Ihren Erwartungen entsprochen haben.Ihre Anmerkungen zu unfreundlichem und desinteressiertem Personal, falscher Abrechnung während der Happy Hour und Sauberkeitsproblemen sind äußerst besorgniserregend. Wir werden sofort Maßnahmen ergreifen, um diese Angelegenheiten zu untersuchen und zu verbessern. Es liegt in unserem Interesse, sicherzustellen, dass alle Gäste einen angenehmen Aufenthalt bei uns haben.Die Probleme mit der Feuchtigkeit, Schimmel und den Zuständen der Pools sind inakzeptabel, und wir werden diese Angelegenheiten umgehend mit unserem Team angehen, um die notwendigen Verbesserungen vorzunehmen.Wir verstehen, dass Ihr Aufenthalt nicht den erwarteten Standard erreicht hat, und wir bedauern zutiefst die Unannehmlichkeiten. Wir würden gerne mehr Details erfahren, um konkrete Schritte zur Lösung Ihrer Anliegen zu unternehmen. Bitte kontaktieren Sie uns direkt unter [Kontaktinformationen], damit wir Ihre Erfahrung besser verstehen und entsprechende Maßnahmen ergreifen können.Nochmals entschuldigen wir uns aufrichtig für die entstandenen Unannehmlichkeiten und hoffen, eine Gelegenheit zu haben, Ihr Vertrauen zurückzugewinnen.

We sincerely apologize for your disappointing dining experience. Your feedback is valuable, and we will address the issues with our culinary team to ensure improvements in both quality and pricing. Additionally, we'll review our breakfast service to guarantee a more pleasant and organized dining atmosphere in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to make it right during your next visit.

Thank you for sharing your concern about the breakfast pricing. We appreciate your feedback and will review our offerings to ensure they align with our guests' expectations.

We sincerely apologize for the extended wait during check-in and the inconvenience caused by the room allocation mix-up. This is not reflective of our usual standards, and we appreciate your patience. We will address this issue with our reservations team to ensure a smoother experience in the future.

Glad to hear you enjoyed the laid-back resort atmosphere, with convenient shops and dining options nearby. The delicious steak at the main restaurant added to the positive experience. The staff operating on Fijian time sounds like a unique touch, making your stay truly relaxing.

Sorry to hear about the inconvenience. Feedback noted on the front desk service - we'll work on improving speed and ensuring receipts for deposits are provided promptly. Apologies for any oversight on handicap parking; we'll address this issue promptly. Your input helps us enhance the guest experience.

Thank you for your feedback! We're delighted you enjoyed the clean and comfortable room amidst our beautiful grounds. We appreciate your positive comments on the landscaping, accessible beach, and the delightful breakfast buffet. We'll address the friendliness of our restaurant staff to ensure a more welcoming experience. We're honored to be your homebase for Pacific Harbor activities and look forward to hosting you again.

Thank you for your review

We appreciate your detailed feedback and apologize for the challenges you encountered during your stay. We're sorry to hear about the transportation issues and road conditions. Your comments on the need for improvements and a facelift are duly noted, and we're committed to enhancing our facilities. We apologize for the uneven floor tiles and the condition of the large pool – rest assured, these concerns will be addressed promptly.It's regrettable to hear about the inconsistencies in service, especially during happy hour, and we'll work on ensuring a more seamless experience. We acknowledge your observations about the pricing of food and drinks, considering import costs. We're grateful for your acknowledgment of our friendly staff, although we're sorry to hear about the difficulties in addressing issues and obtaining essentials.We sincerely apologize for the inconvenience caused by the sewer backup, and we're addressing this issue to prevent future occurrences. Your feedback is invaluable, and we're committed to learning from it to provide a better experience for our guests in the future. Thank you for taking the time to share your thoughts.

Bula Makenathank you for reviewing your stay and kind comments. We are glad you are enjoying your stay with us

Thank you for your wonderful feedback! We are delighted to hear that you had an excellent experience with our customer service. Providing exceptional service is at the heart of what we do, and we greatly appreciate your kind words.Your satisfaction is our priority, and we are committed to ensuring that your stay with us is nothing short of outstanding. If you have any further comments, suggestions, or requests, please feel free to share them. We look forward to welcoming you back for another exceptional stay in the future.

Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your recent stay at our resort. We truly value your input as it helps us to continuously improve our services.We are deeply disappointed to hear about the issues you encountered with your room and the dining experience. It's important to note that our staff is always dedicated to ensuring our guests' comfort, but we regret that these issues were not brought to our attention during your stay.Regarding the dinner service, the extended wait time, and the confusion with your order, we apologize for the inconvenience you faced. This is not the level of service we strive to provide, and we will take steps to enhance our dining operations.We regret that your experience did not meet your expectations, and we are truly sorry for any frustration you may have felt. Your feedback will be used constructively to make the necessary improvements.We hope that you might reconsider staying with us again in the future, as we would like the opportunity to provide you with a more enjoyable and seamless experience.Thank you for your feedback, and we wish you all the best in your future travels.

Thank you for your positive feedback! We're thrilled to hear that you appreciated our resort's proximity to the shark dive location and that you found our staff to be both friendly and accommodating. We hope you had a memorable stay, and we look forward to welcoming you back for more great experiences in the future.

We appreciate your feedback and your time spent detailing your experience, Its truly regrettable that we couldn’t meet your expectations, despite our best efforts. On your transportation charges, the transfer company have been organized based on two guests only, as per arrangement with the resort.And we are deeply disappointed to hear about your experience on the room cleanliness. Rest assured, we have now incorporated a new cleaning regimen, which involves scrubbing the bed down to subatomic particles.While we understand your decision not to return, we genuinely appreciate your feedback.

Thank you for sharing your feedback with us. We're genuinely sorry to hear about your dining experience during your stay. Our goal is to provide a memorable and enjoyable dining experience for all our guests, and it's clear that we fell short of your expectations.Please accept our apologies for the limited breakfast options and the disappointing dinner experience you encountered. We understand the importance of having a variety of high-quality food choices available to our guests, and we will certainly address the issues you mentioned with our kitchen and restaurant staff to ensure improvements are made.We appreciate your valuable input and hope you will give us another opportunity to provide you with a more enjoyable dining experience in the future.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

Thank you for your review .

Thank you for your review.

Thank you for your review.

Thank you for your review and kind words towards our associates..We look forward to having you stay with us, whenever your travels bring you back to Fiji.Vinaka and Sota Tale.

Thank you for your feedback. Our beach is one of our many great attractions, due to the bad weather litter had washed up onto the beaches. Our team take great care in ensuring that this is looked after, we apologize for our short coming and have ensured that this is well looked after.Thank you and we hope to welcome you back, should you travels bring you back.

Thank you for your feedback and your kind words towards our associates.

Bula Vinaka Jan, we appreciate your review and we are sorry to hear that most of your expectations were not met during your stay. The resort is located in a safe area and it is usually quiet as there are older residents in the area. Standard of service and quality have been addressed to the relevant departments for improvement, We thank you for staying with us and we hope we can improve your experience with us, should your travels bring you back to Fiji.

Thank you for your review.

Thank you for your kind review.

Thank you for your feedback. We hope to see you again when your travels bring you back to Fiji.

We appreciate your kind commends towards our association. Thank you so much for choosing to stay with us.

We Firstly, we thank you for choosing to stay with us at Pearl Resort and Spa, Fiji.We appreciate your invaluable time in providing us a thorough review on your recent stay. I regret to hear that certain aspects of your experiences did not meet your expectations.We appreciate your overall feedback and do hope for another opportunity to better your experience with us whenever your travels bring you back to Fiji.

I am thrilled to hear that you have utilized and well enjoyed the various recreational activities we have available at the resort, and we appreciate your kind commends towards our associates.

Thank you for your review

Thank you for your review

Your concerns and comments on the late check are addressed with the necessary department.We do hope for another opportunity to better your experience with us whenever your travels bring you back to Fiji.

Bula Ritnesh,Thank you for your review and glad you had enjoyed your stay.We hope to welcome you back one day soon.

Bula Vinaka Elmar,Thank you for your review. We look forward to welcoming you back, whenever your travels bring you back to Fiji

We appreciate your kind comments towards our association. Thank you for choosing to stay with us.

Bula LavorisWe are so glad you had enjoyed some Fijian Hospitality and we look forward to welcome you back to our piece of Paradise

Thank you for your kind review.

Thank you for your review !

thank you

Bula Vinaka Desiree,Thank you for your detailed feedback, comments on the menus and amenities have been taken into consideration and addressed within the relevant departments. Thank you for your kind words towards our associates and for choosing the Pearl as your holiday home.