Great help from Danile, could get to my holiday as unable to get into London because of fault failure outside Euston, made me over two hours late going on taxis and other train lines, got to Airport, their security system failed! But Daniele kept in touch from his side, I had to cancel as was exhausted and couldn’t get flight till the next day but will be booking again soon, so disappointed but B&B in centro tried to help me from Sicily, that’s service for you !