3 piscine all'aperto, cabine incluse nel prezzo, ombrelloni da piscina
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Recensioni per Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

4 out of 5
Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels
415 South Belardo Rd, Palm Springs, CA

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 500 su 1000 recensioni" "
Valutazione di 8 - Buono. 262 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 118 su 1000 recensioni" "
Valutazione di 4 - Scarso. 74 su 1000 recensioni" "
Valutazione di 2 - Terribile. 46 su 1000 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,6/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Annika

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel and people working there!
Soggiorno di 3 notti ad agosto 2022
Risposta di Avalon Hotel & Bungalows, il giorno 26 ago 2022
Hello Annika, Thank you for taking the time to leave us a review. We are so glad that you enjoyed our beautiful property!

10/10 Eccellente

Smadar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really relaxing and healing place
Soggiorno di 4 notti ad aprile 2024
Risposta di Cody Elliott Front Office Manager , il giorno 28 apr 2024
Dear Smadar,Thank you for leaving a review of your recent stay here at the Avalon Hotel & Bungalows. We are glad you had a great time and that you were able to heal and relax. We hope to see you again in the future

10/10 Eccellente

Sara

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved staying here. In town for a trade show and enjoyed staying here. Landscaping and grounds of property is stunning! Room was small but clean and cute. Loved the Netflix, apple tv, login on TV. Since here for work, felt a few issues like had to call for ice and couldn't go to ice machine. Didnt make clear on what Wifi was for working on laptop. But small issues, really lovely stay and staff is so kind. LOVED it all!
Soggiorno di 3 notti a marzo 2024
Risposta di Cody Elliott Front Office Manager , il giorno 7 apr 2024
Dear Sara, Thank you for taking the time to leave a review of your recent stay here with us at the Avalon Hotel and Bungalows. We are happy to hear you had a great time with us even though you were here for work. Thank you for the kind words about the staff. We hope you have the opportunity to come back again in the future, hopefully for leisure next time!

10/10 Eccellente

Suzanne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved poolside service and adult only pool - that’s what we were paying for! Staff were so kind and treated us like royalty.
Soggiorno di 8 notti a marzo 2024
Risposta di Cody Elliott Front Office Manager , il giorno 31 mar 2024
Dear Suzanne,Thank you so much for taking the time to leave a review of your recent stay here with us at The Avalon Hotel and Bungalows. We are so pleased to see you had a great visit and enjoyed our poolside service. Thank you for the kind words about the staff and we hope to see you again soon.

10/10 Eccellente

Deidre

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cute Palm Springs boutique hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Cody Elliott Front Office Manager , il giorno 24 mar 2024
Dear Deidre,Thank you for taking the time to leave a review of your recent visit to Palm Springs and our property. We are glad to see you enjoyed your time with us and hope to see you again.

10/10 Eccellente

Jill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall we loved our stay! Beautiful property and very friendly and helpful staff. Also GREAT location!! Areas where improvements are needed: -Sleeper sofa VERY lumpy and uncomfortable -hot water was not consistently available for all. -We had 5 guests and the bungalow allowed for 6. There were only 4 of all items in kitchen such as 4 wine glasses, spoons, plates, etc. Need at least 6 of each. Also need more utensils Definitely need more USB ports and plugs! -one blower dryer did not work -would be nice to have a microwave
Soggiorno di 3 notti a febbraio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 17 mar 2024
Hello Jill,Thank you very much for taking the time to leave a review of your recent stay here at The Avalon Hotel and Bungalows. Thank you for your kind words about the staff and property, we are happy you found it so beautiful. Thank you for your comments about the rooms and the kitchen supplies, we are always looking for ways to improve our guest's experience and your feedback helps us to do so. We hope you visit us again soon. Cody ElliottFront Office Manager

10/10 Eccellente

Alana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 24 mar 2024
Dear Alana,Thank you for taking the time to leave a rating of your recent stay here with us. We are glad to see you enjoyed the experience and hope to see you again.

6/10 Soddisfacente

Shahin, Georgetown

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Location - Fantastic. Close to shopping and dining Valet - Fantastic. Polite and timely Entrance - A mandatory sign is posted that notes about safety issues at the hotel, presumably linked to asbestos, with reference to risk of child defect, cancer, etc. I'm certain it is a safe place to stay, but the sign is not a good, comforting sign upon check-in. Staff- Fantastic. Friendly and helpful Room - updated, but old. No amount of paint and updates, takes away from the fact that the room was small, lack of closet or shelving space to unpack a suitcase, bathrooms without ventilation or functioning window. The sound insulation was horrible and I could hear the guest upstairs and next door at all hours of the night.
Soggiorno di 3 notti a gennaio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 4 feb 2024
Hello Shahin,Thank you very much for taking the time to leave your feedback, as we greatly value all guest input. I am sorry to see that this stay with us did not fully meet your expectations. Our goal is always to create a welcoming and beautiful environment for our guests, and it looks like we did not achieve that with you and I apologize that you were unable to have a restful stay while you were here due to the noise issues. If there is anything at all we can do to further assist, please do not hesitate to contact us at the hotel.Sincerely,Cody ElliottAssistant Front Office Manager

10/10 Eccellente

Lana

Great
Soggiorno di 2 notti a gennaio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 27 gen 2024
Dear Lana,Thank you for taking the time to leave a review of your recent stay here at the Avalon Hotel and Bungalows. We are so very pleased to see you had a great time here with us and we hope to see you again soon.

10/10 Eccellente

Oleg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 4 notti a gennaio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 21 gen 2024
Dear Oleg,Thank you for taking the time to leave a review of your recent stay with us here at the Avalon Hotel and Bungalows. We are very pleased to see that you enjoyed your time with us. We are looking forward to seeing you again in the future.

8/10 Buono

Carrie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Cody Elliott, Front Office Manager, il giorno 11 feb 2024
Dear Carrie,Thank you for taking the time to leave a rating of your recent stay at the Avalon Hotel and Bungalows. We are glad to see you had a good experience and hope to see you again in the future.

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a dreamy little escape from the rigors of "real" life, with lovely staff, delicious food, and proximity to downtown. Fully no hassle, no stress getaway!
Soggiorno di 3 notti a gennaio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 21 gen 2024
Dear Jennifer,Thank you for taking the time to leave a review of your recent stay with us here at the Avalon Hotel and Bungalows. We are very pleased to see that you enjoyed our property including our food and close proximity to downtown Palm Springs. We are looking forward to seeing you again in the future the next time you are craving a stress-free getaway.

10/10 Eccellente

KIM

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Second time back to this little Palm Springs gem! Amazing staff. Excellent food. Super fun smaller pool. Love it!
Risposta di Cody Elliott Front Office Manager , il giorno 21 gen 2024
Dear Kim,Thank you for taking the time to leave a review of your recent stay with us here at the Avalon Hotel and Bungalows. We are very pleased to see that you enjoyed your time with us and found our property to be a gem. We are looking forward to seeing you again in the future.

2/10 Terribile

Noelle

Soggiorno di 2 notti a gennaio 2024
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 21 gen 2024
Dear Noelle,Thank you for taking the time to leave a review of your recent stay with us here at the Avalon Hotel and Bungalows. We are very pleased to see that you enjoyed your time with us. We are looking forward to seeing you again in the future.

2/10 Terribile

kate

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Regretful stay
This was possibly the most disappointing hotel stay I have ever experienced. If you pay $60 for a motel, you know what you’re getting. If you’re paying nearly $600 a night, you’re expecting something pretty great. Alas- not here. Tired decor, shabby bare rooms with broken drawers, cracked walls and cheap plastic furnishings. The dark inter-room corridors were like a rundown Hollywood apartment block. We were so shocked. The pool area was rammed with tables and chairs- you’re literally stepping into other guest’s breakfast to get in and out of the water. We cut our stay short and left early the morning after we arrived to change hotels. I will say that the staff were really helpful and friendly.
Soggiorno di 1 notte a novembre 2023
Risposta di Cody Elliott Front Office Manager , il giorno 14 gen 2024
Hello Kate,Thank you very much for taking the time to leave your feedback, as we greatly value all guest input. I am sorry to see that this stay with us did not meet your expectations. Our goal is always to create a welcoming and beautiful environment for our guests, and it looks like we did not achieve that with you and I apologize that you were unable to have a restful stay while you were here. If there is anything at all we can do to further assist, please do not hesitate to contact us at the hotel.Sincerely,Cody ElliottFront Office Manager

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
not worth the price
Good location; outdated hotel for price; room was not serviced; there are definitely better options
Soggiorno di 2 notti a gennaio 2024
Risposta di Cody Elliott Front Office Manager , il giorno 14 gen 2024
Hello,Thank you for taking the time to leave a review of your recent stay with us at the Avalon Hotel. We are very saddened to hear that you did not have the relaxing experience that we thrive to achieve for all of our guests and that you felt the room did not live up to the value of the stay. Please reach out to the hotel directly if you have any particular concerns about your stay.

6/10 Soddisfacente

David

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice motel if you can get it for $200 a night
It is a nice run down motel. If any dog barked then they just texed everyone with a dog. I came back from a night club and my dog was asleep. Beware of there extra fees (about $100 a day?) The restaurant was good, and the staff was very nice. The bed was nice the room was old. I was $700 a night all in, and realistically a nice $225 a night motel. The valet staff were polite. And check in staff were very nice.
Soggiorno di 3 notti a dicembre 2023
Risposta di Cody Elliott Front Office Manager , il giorno 7 gen 2024
Hello David,Thank you very much for taking the time to leave your feedback, as we greatly value all guest input. I am sorry to see that this stay with us did not fully meet your expectations. Our goal is always to create a welcoming and beautiful environment for our guests, and it looks like we did not completely achieve that with you. We do appreciate the kind words about our team and about the food. We are looking forward to updating all our guest rooms in the future however I know that does not make up for your recent experience If there is anything at all we can do to further assist, please do not hesitate to contact us at the hotel.Sincerely,

6/10 Soddisfacente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Just OK
The rooms were just ok with minimal furnishings in one case no closet to speak of and just bland and mediocre in general. In both locations both rooms were incredibly noisy and no care was taken to reduce the amount of noise caused by other guests or staff. The value for the money paid was kind of appalling considering that from a base price of about $400 for a very basic room it rose to $500 with taxes, surcharges etc etc Not an experience we’d like to repeat
Soggiorno di 2 notti a dicembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 31 dic 2023
Hello,Thank you for taking the time to share your feedback. I am so sorry to see that you did not find our rooms to your liking. While we are looking forward to updating all of our guestrooms in the near future, I recognize that this does not make up for your past stay. If there is anything we can do to assist you further, please do not hesitate to contact us at the hotel.Sincerely,

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Not a good value- for almost $400 per night I expect more. The staff was friendly, the pool, bathroom, and other facilities were well maintained- however the following were subpar. For the price I expect the room to be more than essentially a walkout basement. 1) Our room was dug into the side of a hill with a slider and a concrete retaining wall, and no window at the room’s entrance so the room was dark, 2) there were no comfortable sitting chairs inside despite adequate space for two, 3) there were multiple extension cords under the bed that I can’t see how that is not a fire code violation, 4) no ice bucket in room (have had them in motel six), 5) had to go into the bar to get our own drinks after being in the pool area for 15-20 minutes in the middle afternoon without service. Again I expect more based on the price
Soggiorno di 2 notti a dicembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 24 dic 2023
Hello David,Thank you for taking the time to share your feedback. I am so sorry to see that you did not find our property and room to your liking. While we are looking forward to updating all of our guestrooms in the near future, I recognize that this does not make up for your past stay. If there is anything we can do to assist you further, please do not hesitate to contact us at the hotel.Sincerely,

2/10 Terribile

Stephen

Soggiorno di 1 notte a novembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 17 dic 2023
Hello Stephen,Thank you for staying with us at the Avalon Hotel & Bungalows, and thank you for taking the time to share your feedback with us. We sincerely value all guest feedback and strive to use it to improve our property and services every day. We are sorry to see we were unable to provide a positive stay for you. Please feel free to reach out to us and let us know about your experience so we can get more insight into what went wrong and how we can possibly make it right for you.

10/10 Eccellente

Kelli

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It gets better and better every time I stay. The staff is amazing. I love the looks of the place. And I love staying in a room over the main pool so I can feel connected to life while I'm inside working. I also love hearing the music wafting in.
Soggiorno di 2 notti a novembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 12 nov 2023
Dear Kelli,Thank you for taking the time to leave a review of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and are happy to hear we continue to be a fun environment for you to complete your work in. We hope you return again soon.Cody ElliottAssistant Front Office Manager

10/10 Eccellente

Noelle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the Avalon. Quiet, stylish and located perfectly in Palm Springs. Chi Chi restaurant and pool side dining was perfect. Excellent choice in Palm Springs Noelle Halcrow - Vancouver, BC
Soggiorno di 4 notti a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 31 ott 2023
Dear Noelle,Thank you for taking the time to leave a rating of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and hope you return again soon.Cody ElliottAssistant Front Office Manager

10/10 Eccellente

Maddie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 12 nov 2023
Dear Maddie,Thank you for taking the time to leave a rating of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and hope you return again soon.Cody ElliottAssistant Front Office Manager

10/10 Eccellente

Karin

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Matt, il giorno 21 ott 2023
Hello Karin,Thank you for choosing to stay with us at Avalon. We appreciate you taking the time to write a review. We are glad to hear that your accommodations wereenjoyable, and to hear about the positive experienceyou had at Avalon.At Avalon, we aim to provide a truly unique experience from check in to check out, and we arepleased to know we exceeded your expectations. Welook forward to welcoming you back for anothergetaway in the future.Sincerely,Matt Shough, General Manager

10/10 Eccellente

Alysen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di Matt, il giorno 21 ott 2023
Dear Alysen,Thank you for your thoughtful review ofAvalon. We are pleased to know just howmuch you enjoyed your stay. Our goal isto always offer one-of-a-kind, memorableexperiences. We are so appreciative to hear thatyour stay with us has been exceptional.We look forward to welcoming you back foranother getaway soon.Until next time.Matt Shough, General Manager

10/10 Eccellente

Kelli

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like being on my balcony over the pool and hearing the people talking and glasses clinking and music playing while I'm stuck working. It makes me feel like I'm not alone. I love the vibe
Soggiorno di 2 notti a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 20 ott 2023
Dear Kelli,Thank you for taking the time to leave a review of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and hope you return again soon and hopefully you can visit us to relax next time instead of getting stuck working!

10/10 Eccellente

Robert

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place for the family
Soggiorno di 4 notti a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 20 ott 2023
Dear Robert,Thank you for taking the time to leave a review of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and hope you return again soon.

10/10 Eccellente

Molly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful
Stayed here on our honeymoon. Quiet and quaint hotel and the staff was great. It was our first time in Palm Springs and one of the staff members wrote us a list of restaurants/activities. We will definitely stay here when in town again!
Soggiorno di 4 notti a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 15 ott 2023
Dear Molly,Thank you for your review! We are so pleased you had a great honeymoon and that the staff were able to ensure you had a great first experience here in Palm Springs. We hope you enjoyed our property and our city enough to come back for another visit soon.

10/10 Eccellente

Lily

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed at Avalon after doing tons of research on where to stay for a solo trip and it exceeded my expectations! I felt super comfortable being there as a woman traveling alone, and being so close to downtown made exploring, even at night, easy. The hotel is really cute and my room was thoughtfully updated. I loved having multiple pools to hang out at and the gym was really nice too! The staff was really attentive and kind. The food and drinks were good too. Highly recommend staying here!
Soggiorno di 3 notti a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 15 ott 2023
Dear Lily,Thank you so much for your thoughtful review of your stay here at the Avalon. We are so happy to hear you found our property to be a safe and fun place to relax. We are pleased you enjoyed our pools, gym and food, as well as your room. We hope you come back the next time you need some relaxation and comfort.

10/10 Eccellente

jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 15 ott 2023
Dear Jon,Thank you for taking the time to leave a rating of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and hope you return again soon.Cody ElliottAssistant Front Office Manager

10/10 Eccellente

Pavel

Soggiorno di 2 notti a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 8 ott 2023
Dear Pavel,Thank you for taking the time to leave a rating of your recent experience here at The Avalon. We are pleased to see you enjoyed it and hope to see you again in the future.

6/10 Soddisfacente

Keely

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 1 ott 2023
Dear Keely,Thank you for taking the time to leave a rating of your recent stay. We hope to see you again in the future.

10/10 Eccellente

Emily

Soggiorno di 1 notte a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 24 set 2023
Dear Emily,Thank you for taking the time to leave a rating of your stay with us here at the Avalon hotel and Bungalows. We are pleased that you had a great time and hope to see you again.

8/10 Buono

Ric

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 22 set 2023
Dear Ric,Thank you for taking the time to leave a rating of your recent stay here at the Avalon. We hope you come back soon.

10/10 Eccellente

Minerva

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Avalon was a pleasant surprise. Customer service was excellent. I loved our room decor and cleanliness. I really needed a quiet adult weekend and that’s what I got. The grounds are beautiful, well kept and scenic. It’s walking distance to down town. I would only say our bathroom was tiny. No counters space at all. And there is no closet to hang clothes.
Soggiorno di 1 notte a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 24 set 2023
Hello Minerva,Thank you for taking the time to write about your experience at The Avalon. We so appreciate your kind words about our beautiful property. We are beyond thrilled that you had such an amazing time with us at! We are so proud of the experiences that we provide to our guests--the beautiful design, stunning grounds, and of course gracious service. It is gratifying to see that we hit the mark during your stay. Thank you for the feedback on the room, we are always looking for ways to improve our rooms and property. We so appreciate you sharing these kind words, and cannot wait to see you again soon!

10/10 Eccellente

Alejandra, Costa Mesa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the Beautiful design the wonderful food by the pool, the very nice staff! we were just for the night and had breakfast and was so good 😊
Soggiorno di 1 notte a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 17 set 2023
Dear Alejandra,Thank you for taking the time to leave a review of your recent stay with us. We are glad you had a great time and thank you for your kind words about the staff. We hope to see you again soon even if it's for only one night again, we will be happy to have you.

10/10 Eccellente

Katharine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s always a pleasure staying at the Avalon - the staff are great, the pool is fun - and the rooms are cool…
Soggiorno di 2 notti a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 31 ott 2023
Dear Katharine,Thank you for taking the time to leave a review of your recent stay here at the Avalon Hotel. We are pleased to see you enjoyed your time with us and hope you return again soon.Cody ElliottAssistant Front Office Manager

6/10 Soddisfacente

Jessica

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is very clean but the rooms are very basic for what you pay.
Soggiorno di 2 notti a settembre 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 10 set 2023
Dear Jessica,Thank you so very much for taking the time to leave a review of your recent stay here at the Avalon. We appreciate all feedback as it helps us grow. We are sorry to see you were disappointed in the rooms however we are always changing and growing and do have plans to upgrade the rooms in the future. We hope you come back again to see what changes we make.

10/10 Eccellente

Araceli

Soggiorno di 1 notte ad agosto 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 17 set 2023
Dear Araceli,Thank you for taking the time to leave a rating of your recent stay with us. We are glad you had a great time and hope to see you again soon.

10/10 Eccellente

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great !
Soggiorno di 3 notti ad agosto 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 27 ago 2023
Dear Anthony,Thank you for taking the time to leave a rating of your recent stay at The Avalon. We are pleased you enjoyed it and hope to see you again.

2/10 Terribile

Lusine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Sarah, il giorno 15 ago 2023
Hi Lusine - My name is Sarah. I met with you and your son when you were on property and provided you with an upgrade and some refreshments. I am sorry to see your negative review. Did something else happen during your stay I wasnt aware of.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The hotel was OK..
I wanted to leave a review because hotel staffs were super friendly. Especially the guy in the Valet. Kids enjoyed the family pool.
Soggiorno di 1 notte ad agosto 2023
Risposta di Sarah, il giorno 15 ago 2023
Thank you!

2/10 Terribile

Catherine

Soggiorno di 1 notte ad agosto 2023
Risposta di Cody Elliott, Assistant Front Office Manager, il giorno 3 set 2023
Hi Catherine,We are sorry to see your 1-star rating. Please feel free to reach out to us and let us know about your experience so we can get more insight into what went wrong and how we can fix it. Thank you,

10/10 Eccellente

Alaina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Sarah, il giorno 15 ago 2023
Thank you!

10/10 Eccellente

Tiffany

Soggiorno di 2 notti ad agosto 2023
Risposta di Cody Elliott, Assistant Front Office Manager, il giorno 3 set 2023
Dear Tiffany, Thank you for taking the time to leave a rating of your recent stay with us. We are pleased to see you enjoyed your time with us and hope to see you again soon.

10/10 Eccellente

Derwin

Soggiorno di 2 notti ad agosto 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 27 ago 2023
Dear Derwin,Thank you for taking the time to leave a rating of your recent stay at The Avalon. We are pleased you enjoyed it and hope to see you again.

10/10 Eccellente

Sergey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Hotel continues to deliver excellent service while making the property feel cozy.
Soggiorno di 3 notti a luglio 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 4 ago 2023
Dear Sergey,Thank you for taking the time to leave a review of your recent stay. We are pleased to see you enjoyed your time with us and hope to see you again.Cody ElliottAssistant front Office Manager

4/10 Scarso

Olga

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The pictures could not be more misleading. This hotel is super outdated, hotel beds are old and uncomfortable, and you can hear everything from outside. Our room had a terrible sewage smell, and our hotel shower would back up every time we used it. For $400/night it’s a total rip off. Save your money and stay elsewhere.
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 30 lug 2023
Dear Olga,Thank you for taking the time to provide us with your feedback, and thank you for staying with us at Avalon Hotel & Bungalows in Palm Springs. We are so sorry to see that some aspects of your stay did not live up to your expectations or ours and that the room was disappointing. We strive to give our guests a relaxing environment during their stays with us and are saddened we were unable to do this for you. Please do not hesitate to contact us directly if there is anything further we might do to make it right for you.Sincerely,Cody ElliottAssistant Front office manager

10/10 Eccellente

william

Soggiorno di 3 notti a luglio 2023
Risposta di Sarah, il giorno 15 ago 2023
Thank you!

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Comfort della camera
Beautiful pools, amazing restaurant, and fab location. Property needs updating in rooms and around grounds. Rooms are comfy but need a major deep clean.
Soggiorno di 1 notte a luglio 2023
Risposta di Cody Elliott Assistant Front Office Manager , il giorno 22 lug 2023
Hello,Thank you for taking the time to share your feedback. I am so sorry to see that you did not find the rooms to your liking during this visit. While we are looking forward to updating all of our guestrooms in the near future, I recognize that this does not make up for your past stay. If there is anything we can do to assist you further, please do not hesitate to contact us at the hotel. Sincerely,