Grazie per il vostro soggiorno nella nostra struttura. Apprezziamo i tuoi commenti.

Dear Sir, We thank you for your nice comment and wish you an excellent day. Best regards, Charlotte

Madame,Monsieur, Nous vous remercions pour votre note. En espérant vous revoir bientôt Cordialement

Dear Anonymous, We would like to thank you for taking from your personal time in order to put a comment about your stay in our establishmment. We are delighted that you appreciated and mostly the staff. It would be a real pleasure to welcome you for your next travel. Best regards

Dear Anonymous, Thank you for taking the time to recommend our hotel following your recent stay with us. Hoping to have the pleasure of welcoming you again soon at the Arc de Triomphe Etoile. Sincerely, Charlotte, Guest Relations Manager

Thank you very much for your kind words! We're delighted to hear that you enjoyed our convenient location, the friendliness of our staff, as well as the cleanliness and tranquility of our rooms. Your satisfaction is our priority, and we're pleased to have contributed to making your stay enjoyable. We look forward to welcoming you again on your next visit. Best regards!

Merci de votre séjour dans notre établissement.

Cher client,Nous vous remercions chaleureusement pour votre aimable commentaire ! C'est un plaisir de savoir que votre séjour parmi nous a été à la hauteur de vos attentes.Nous sommes reconnaissants de votre recommandation et espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans notre ville.Au plaisir de vous revoir bientôt !

Dear Billy,We are sincerely sorry to hear about your dissatisfaction regarding your recent experience at our establishment. We understand your disappointment and apologize sincerely for the misunderstanding.After reviewing your reservation, we realized that the absence of a batht in the room you booked is normal since you reserved a CLASSIC double room. However, the only rooms with bath in our hotel are the Triple rooms and the SUPERIOR double rooms.We completely understand the importance of such amenities for your comfort, especially after participating in a marathon and considering your partner's pregnancy. We want to assure you that this situation does not reflect the quality and service standards that we strive to maintain.Please accept our sincerest apologies, and we commit to taking the necessary measures to ensure that this type of incident does not occur again in the future.Sincerely,

Hello dear Christopher,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel's great location, as well as the convenience of nearby restaurants.We're pleased that you found our hotel at your convenience.We appreciate your constructive criticism regarding the dust behind the bed, and we apologize for any inconvenience this may have caused. Please rest assured that we will address this promptly to ensure our high standards of cleanliness are maintained.Thank you for considering us as a great overall option, and we hope to welcome you back for another enjoyable stay in the future.

Holla Maria,Queremos agradecerle sinceramente por tomarse el tiempo para compartir su experiencia con nosotros.Nos complace saber que disfrutó de su estancia en nuestro hotel. Su recomendación es muy valiosa para nosotros.Nos alegra que nuestra ubicación haya facilitado sus desplazamientos en París y que haya encontrado nuestras instalaciones limpias y cómodas.Esperamos tener el placer de darle la bienvenida nuevamente, ya sea para un viaje en familia u otra ocasión. No dude en ponerse en contacto con nosotros directamente si necesita asistencia para su próxima estancia.Atentamente,

Hello dear Aminta,Thank you for staying with us. We appreciate your feedback

Cher Philippe, Nous sommes heureux d'apprendre que vous avez apprécié l'emplacement de notre établissement. Nous espérons avoir l'occasion de vous accueillir à nouveau. Bien à vous,Delia.

Hello dear Yolanda,Thank you for staying with us. We appreciate your feedback

Dear customer,We are sorry to hear that your experience at our hotel did not meet your expectations. However, we would like to inform you that we have rigorous cleaning protocols in place to ensure the cleanliness and freshness of our rooms. We have not received any other complaints regarding dirty sheets or mildew smell on pillows, and our cleaning teams are doing their best to ensure a pristine environment for our guests.Regarding the size of the rooms, we understand that preferences may vary from customer to customer, but we strive to provide comfortable and functional rooms for all our guests.Best regards,Delia,Assistant manager.

Dear Yolanda,Thank you for sharing your feedback with us. We apologize if you found the elevator too small during your stay. As a hotel located in the heart of Paris, we do our best to optimize the space available to us, including the size of our elevator. While we understand your concern, please know that smaller elevators are not uncommon in many buildings throughout Paris due to space constraints.Nevertheless, we appreciate your feedback and will certainly take it into consideration as we strive to improve our guests' experience.Best regards,Assistant manager.

Cher Sylvain,Nous tenons à vous remercier pour la note de 4/5 que vous avez donné à notre établissement. Cela nous fait plaisir de savoir que votre séjour s'est bien déroulé.Je vous souhaite une excellente journée et nous espérons avoir l'occasion de vous accueillir à nouveau dans notre établissement.Bien à vous,Delia.

Dear Andrew,We thank you very much for taking the time to put a review about your recent stay with us.We are glad to see that you enjoyed the location of our hotel!We hope to see you soon in our etablishment.Best regards,Delia,Assistant manager.

Cher client,Nous sommes comblés par votre note parfaite de 10 sur 10 ! Merci infiniment pour votre évaluation exceptionnelle. Nous sommes ravis d'avoir pu répondre à vos attentes.Nous espérons vous revoir bientôt pour une nouvelle expérience aussi agréable.Cordialement,L'équipe de l'hôtel

Buenos dias,Le agradecemos sinceramente sus comentarios sobre su experiencia en nuestro hotel. Nos complace saber que encontró nuestra ubicación muy accesible y conveniente. Sin embargo, lamentamos escuchar que las luces del pasillo y las escaleras no cumplieron completamente con sus expectativas.Tomamos en cuenta sus sugerencias sobre la iluminación y reconocemos la importancia de mejorar la comodidad y la seguridad para nuestros huéspedes. Investigaremos la posibilidad de implementar sensores para activar las luces, lo que facilitará su acceso y brindará una experiencia más cómoda durante su estancia.Agradecemos sus comentarios constructivos, ya que nos ayudan a mejorar continuamente nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia aún más satisfactoria.Saludos cordiales,Delia.

Cher Christian,Nous sommes ravis que votre séjour à Paris se soit bien déroulé et que notre emplacement ait contribué à rendre votre expérience agréable. Nous apprécions votre retour positif.Si vous avez d'autres commentaires ou si vous avez des suggestions sur la manière dont nous pourrions améliorer votre séjour lors de votre prochaine visite, n'hésitez pas à nous les faire savoir.Nous sommes impatients de vous accueillir à nouveau et de vous offrir une expérience tout aussi plaisante.Cordialement,L'équipe de l'hôtel

Dear Didier,We thank you very much for the review.Best regards,Delia.

Dear Caroline,We thank you very much for the review.Best regards,Delia.

Dear Wendy,We thank you very much for the review! Best regards,Delia.

Dear Meonet,We thank you very much for the review!Best regards,Delia.

Dear Fe,We thank you very much for the review!Best regards,Delia.

Dear Jean Luc,We would like to thank you for taking the time to give our hotel such an excellent rating. We will not hesitate to share it with our teams! We hope we'll be able to see you again one day! Best regards,Delia,Assistant Manager.

Dear Raymond Hon Yuen,We would like to thank you for taking the time to give our hotel such an excellent rating. We will not hesitate to share your lovely messages with our teams, who will be very happy to hear about it. We hope your trip back went well and that we'll be able to see you again one day! Best regards,Delia,Assistant Manager.

Dear guest,We would like to thank you for taking the time to rate your stay at our hotel. Please don't hesitate to let us know what you didn't like and why you gave us a 6/10 rating.Best regards,Delia,Assistant Manager.

Dear Ebony,We would like to thank you for taking the time to write such a nice note about our Hotel and we are glad to see that you enjoyed your stay with us. We look forward to welcoming you back to Paris!Best regards,Delia,Assistant Manager.

Cher Nathan,Nous vous remercions sincèrement pour vos chaleureux compliments et vos éloges concernant votre récent séjour à l'Hôtel Arc de Triomphe Etoile. C'est un immense plaisir de lire que chaque aspect de votre expérience a été à la hauteur de vos attentes, notamment notre service, la propreté de nos chambres, notre emplacement stratégique et bien sûr, notre petit-déjeuner.Nous sommes particulièrement touchés par vos commentaires concernant notre équipe et il est gratifiant de savoir que nos efforts pour offrir un service exceptionnel sont appréciés.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Paris. Encore merci pour votre recommandation et votre fidélité.Au plaisir de vous revoir très bientôt !Cordialement,Delia,Directrice adjointe.

Dear Ebony,We would like to thank you for taking the time to rate our establishment. We look forward to welcoming you back soon!Best regards,Delia,Assistant Manager.

Dear Thaddeus,We thank you for taking the time to put us a review concerning your stay in our establishment.Best regards,Delia.

Dear Helt Greit,We thank you for taking the time to leave a review following your stay in our hotel.Our hotel recently upgraded to 4 stars and many renovations are coming! This is why you saw 3 stars in some places, and 4 stars in others.Best regards,Delia.

Dear David,We thank you for taking the time to put us a review about your recent stay in our establishment.Best regards,Delia.

Dear Robert,Thank you for taking the time to leave us a review regarding your recent stay with us.We are delighted to hear that you enjoyed the location of our establishment as well as the rates offered.However, we understand your comment about the decoration. Renovations are planned!Kind regards,Delia.

Chère cliente,Nous tenons tout d'abord à vous remercier d'avoir pris le temps de laisser votre avis sur votre récent séjour à notre hôtel. Votre opinion est précieuse pour nous, car elle nous permet de constamment améliorer nos services pour mieux répondre aux attentes de nos clients.Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, et que vous avez attribué une note de 6/10 à notre hôtel. Nous comprenons que cela signifie qu'il y a des aspects de votre séjour qui n'étaient pas tout à fait satisfaisants, et nous aimerions en savoir plus pour pouvoir rectifier la situation.Si vous êtes à l'aise de partager plus de détails sur ce qui n'a pas répondu à vos attentes, cela nous aiderait grandement à cibler les domaines qui nécessitent une amélioration. Vos commentaires constructifs sont essentiels pour nous aider à offrir un service de qualité supérieure à nos clients.Nous tenons à vous assurer que nous prenons toutes les critiques au sérieux et que nous travaillons constamment à améliorer notre offre.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un proche avenir afin de vous montrer les améliorations que nous aurons apportées grâce à votre précieux feedback.Encore une fois, nous vous remercions d'avoir partagé votre avis avec nous, et nous vous souhaitons une excellente journée.Cordialement,Delia, Directrice adjointe.

Dear Alma, Thank you very much for taking the time to leave a positive review of our hotel. We are delighted to hear that you enjoyed your stay with us, and that you appreciated our hotel's location as well as our modern rooms. Our location is indeed one of our strong points, with a multitude of restaurants and dining options nearby. We're delighted that this has helped to make your stay even more enjoyable, offering you a wide variety of choices for your meals. As for our rooms, we've done our best to create a modern, comfortable space that reflects Parisian elegance while offering the contemporary conveniences our guests need. Your compliments in this regard are greatly appreciated and motivate our team to continue providing superior accommodation. We look forward to welcoming you back in the near future. If you have any special requirements or preferences for your next stay, please let us know. We would be delighted to make your next visit an even more memorable experience. Best regards, Ana

Nous vous remercions sincèrement d'avoir choisi notre hôtel pour votre séjour et d'avoir partagé votre expérience positive. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour de deux nuits avec votre femme.Votre satisfaction à propos de notre emplacement à proximité des Champs-Élysées, de la propreté des chambres, de leur calme et de leur espace, ainsi que de l'amabilité de notre réceptionniste, nous remplit de joie. Votre recommandation est grandement appréciée et nous inspire à continuer à offrir un service de qualité supérieure.Si vos voyages vous ramènent à Paris, nous serions honorés de vous accueillir à nouveau et de vous offrir une expérience tout aussi plaisante. Merci encore pour votre confiance et pour avoir partagé votre expérience positive avec nous !

We sincerely thank you for taking the time to share your positive impressions of your stay. We're delighted to hear that our location, friendly staff and meticulous housekeeping helped make your experience a pleasant one.We take note of your comment about the narrowness of the elevator and are glad to know that the stairs offer a convenient alternative. In addition, it is gratifying to know that you were able to take full advantage of the proximity to attractions by walking.It's great news to know that you had a great time with us and would consider repeating the experience. Should you decide to return, we would be delighted to welcome you back and offer you another unforgettable experience. Your satisfaction is our greatest reward!

Thank you very much for sharing your positive experience with us. We are delighted to hear that you were impressed with the cleanliness of our establishment and that our helpful staff helped to make your stay a pleasant one.In addition, we are proud to have been able to meet your expectations in terms of room facilities, and we are delighted that our offer surpassed that of other Parisian hotels where you have stayed. Your warm recommendation means a lot to us.If you plan to return to Paris, we would be honored to welcome you back and continue to offer you superior service. Your satisfaction is our top priority, and we look forward to serving you again in the future.