Suite Exclusive | Vista dalla camera

Recensioni per Hôtel Artus

4 out of 5
Hôtel Artus
34 Rue De Buci, Paris, Paris

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 600 su 904 recensioni" "
Valutazione di 8 - Buono. 243 su 904 recensioni" "
Valutazione di 6 - Soddisfacente. 43 su 904 recensioni" "
Valutazione di 4 - Scarso. 15 su 904 recensioni" "
Valutazione di 2 - Terribile. 3 su 904 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Riccardo, Cervignano UD

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Nice design, great location. But a room on the ground floor facing the street, with people walking just outside your window, is simply not acceptable! Staff helpful in looking for a solution, they claimed they were fully booked and could not move us, but rooms were still for sale on the website.
Soggiorno di 3 notti a marzo 2022
Risposta di Antonia - Front Office Manager, il giorno 14 mar 2022
Dear Riccardo, thank you for sharing your thoughts following your stay with us. I regret to hear you felt so uncomfortable in your room, but I completely understand that rooms on ground floor may not be to everybody's liking. When you spoke with the reception desk, I can assure you that they genuinely looked for a solution, but there was none that would have allowed you to stay in the same room from the beginning till the end of your stay; furthermore on Saturday night the hotel was fully booked. Nevertheless I truly hope to have the pleasure to welcome you again in a room that corresponds more to your expectations and leave you with an impeccable souvenir of the Artus Hotel. Sincerely,

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima posizione per visitare Parigi. Elegante e divertente. Personale gentilissimo ed efficiente. Ci torneremo.
Soggiorno di 4 notti ad agosto 2019
Risposta di Alyssa, il giorno 24 ago 2019
Dear Sir/Madam, Thank you for your nice remarks about the hotel and the staff. We are greatful for the chance to accommodate you and make your stay a memorable one. We look forward for the next time you will be with us again. Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location and personal, room little bit small, but the hotel was really nice
Soggiorno di 4 notti a marzo 2019
Risposta di Alyssa, il giorno 13 apr 2019
Dear Sir/Madam, Thank you for the perfect rate. We appreciate your time and effort of rating us. We are happy you liked our hotel. We hope to have you back in the future. Sincerely,

8/10 Buono

federico, Padova

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grazioso albergo in una zona meravigliosa di Parigi. Pulizia e personale gentilissimo
Soggiorno di 4 notti ad agosto 2018
Risposta di Michael, il giorno 2 set 2018
I would love to thank you for all your compliments about the Artus Hotel. I'm happy to hear you liked the service provided and also our location in Saint-Germain-des-Prés! Thank you so much for the recommendation!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Joanne, Genova, Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In the heart of the St. Germain District
We would return to the Hotel Artus if but only for their exceptional staff. They were friendly, helpful, and resourceful at any given moment. I've never had better. the lobby accommodating should you need to meet friends there. Our room was small, but ample enough to move around without tripping over one another. Instant coffee & tea provided daily; a safe in the room; complete mini bar/refrigerator; lots of towels; and bathroom & slippers for two. The shower was large and very, very nice with a large overhead head or hand wand. Plenty of hot water. Great location.... many good restaurants nearby at different price levels and lots of outside cafes and bars. "Pauls" coffee shop on the corner for a quick morning breakfast of coffee/tea & croissant or you can pay extra and have your breakfast at the Hotel Artus. Lots of interesting shops and art galleries in the vicinity and you are close to most of the main tourist attractions. We walked everywhere, but occasionally caught the Metro which is two blocks away. The post office is about two blocks beyond the metro and to your right (it's marked so you can't miss it). We were very happy at this hotel and would happily return in the future.

8/10 Buono

Michelangelo , Finale Ligure

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nel cuore di St Germain
Albergo molto gradevole per la posizione,per la struttura e l'arredamento.Ottima la prima colazione.Le camere come spesso avviene a Parigi sono molto piccole ma dotate di tutti i confort.Il letto è comodo.Unica nota stonata nella reception che mi ha convinto a chiamare il suo "amico " taxista" per andare all aeroporto,con maggiorazione del costo ,quando la stazione dei taxi è a pochi metri dall'hotel.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
ottima posizione,
scelto in alternativa al hotel de buci in cui non c'erano più stanze è adatto ESCLUSIVAMENTE a coppie in quanto i bagni non hanno la porta!
Risposta di Manager, il giorno 2 ago 2014
Grazie per questo ottimo feedback. Non posso fare a meno di suggerirle di tornare a trovarci di nuovo, per provare anche gli altri servizi che dedichiamo ai nostri clienti! Confermerà il suo giudizio positivo. Cordiali saluti, Grégoire Berthelot - General Manager

8/10 Buono

porta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
st germain
fantastico soggiorno.

10/10 Eccellente

cecilia, roma, italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
artus hotel parigi, da ripetere
hotel perfetto e in zona strategica.

10/10 Eccellente

diego, Lenno lago di Como Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hotel artus perfetto per rive gauche e vicinissimo 2 metro
perfetto rapporto qualità prezzo

8/10 Buono

Lisa

Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

NAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
excellent location, nice staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Julica, il giorno 25 apr 2024
Dear Nan,Thank you so much for your feedback on our hotel. We are so happy to hear that you enjoyed your stay with us. Thank you so much for your comments on our staff. We try our very best to give the best service to our guests and we are pleased to hear that you felt welcomed by us. Your comment will of course be shared with the rest of the team. It was a pleasure to have you and we would love to see you again on your next trip to Paris.Best regards, Julica

10/10 Eccellente

Frances

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Staff was very friendly and extremely helpful. The location was very convenient, in the heart of St. Germain. The hotel was very clean. Our room was very comfortable. However, it was very small for 2 persons. In the end, I would rate this hotel a 5 star and somewhere I would return to.
Soggiorno di 3 notti ad aprile 2024
Risposta di Julica, il giorno 21 apr 2024
Dear Mrs. FrancesWe are very thrilled to hear that you enjoyed your stay in the Hôtel Artus.We strive to provide the highest quality of service to our customers and to know that we have succeeded makes us very happy!We hope to be your hosts again for your future visits to Paris!Sincerely,Julica

10/10 Eccellente

Jenna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and friendly staff! Would stay here again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Farrah, il giorno 9 apr 2024
Dear Jenna, We thank you for your kind review as well as choosing our hotel for your trip. We are very happy to hear that you have enjoyed your stay with us and are looking forward to welcoming you again! We hope that you have had a safe trip back and remain at your disposal for further demand. Warm regardsFarrah

10/10 Eccellente

Faisal

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the best hotel in Paris with the best location and definitely the best staff. Everybody at reception is so friendly and helpful. Great locations near the best streets and food options. Highly recommended
Soggiorno di 2 notti a febbraio 2024
Risposta di Miliana , il giorno 28 feb 2024
Dear Faisal,Thank you for your incredibly kind words! We're thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our location, staff, and services exceeded your expectations. We strive to provide our guests with memorable stays, and we're delighted that you found us to be the best hotel in Paris. Your recommendation means a lot to us, and we look forward to welcoming you back soon for another exceptional visit !

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a febbraio 2024
Risposta di Julica, il giorno 29 mar 2024
Dear Micheal,We are very thrilled to hear that you enjoyed your stay in the Hôtel Artus.We strive to provide the highest quality of service to our customers and to know that we have succeeded makes us very happy!We hope to be your hosts again for your future visits to Paris!Sincerely,Julica

10/10 Eccellente

Pierre

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well insulated windows making for a quiet stay in a very central location in the sixth.
Soggiorno di 5 notti a febbraio 2024
Risposta di Gwenn, il giorno 15 feb 2024
Dear Pierre,We thank you for this good review!We look very much forward to welcome you once more at the Artus Hotel !Kind Regards,Gwenn, Guest Relation

10/10 Eccellente

Marc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tolles Hotel mitten in St. Germain
Tolles Hotel mitten in St. Germain - coole Zimmer - sehr gute Lage mit vielen Bars und Restaurants - sehr freundlicher Service
Soggiorno di 2 notti a gennaio 2024
Risposta di Miliana , il giorno 28 feb 2024
Dear Marc,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us at our hotel in the heart of St. Germain. It's wonderful to know that you appreciated our cool rooms, convenient location surrounded by bars and restaurants, and our friendly service. We hope to welcome you back again soon for another great experience!

10/10 Eccellente

Elizaveta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

4/10 Scarso

Peter, Auckland

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room is very dark and small. It’s not that comfortable stay in the room.
Soggiorno di 2 notti a dicembre 2023
Risposta di Walid - Executive Assistant, il giorno 9 gen 2024
Dear Peter, Thank you for sharing your feedback with us. We're sorry to hear that your recent stay didn't meet your expectations regarding the room size and lighting. We genuinely appreciate your input as it helps us identify areas for improvement.For future stays, we'd love the opportunity to make your experience more comfortable. We have a range of room options, including more spacious ones, and we'll be happy to assist in finding the perfect accommodation that suits your preferences.Please feel free to reach out to us when planning your next visit so we can ensure a more satisfying stay. We value your feedback and look forward to the chance of hosting you again.Warm regards,

10/10 Eccellente

Behzad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice staff and very friendly
Soggiorno di 4 notti a dicembre 2023
Risposta di Walid - Executive Assistant, il giorno 9 gen 2024
Dear Behzad, Thank you for your kind words! We're delighted to hear that you found our staff nice and very friendly. Providing a warm and welcoming experience is our priority, and it's wonderful to know that we succeeded during your stay.If there's anything specific you enjoyed or if you have any suggestions for us to enhance your experience further, please feel free to let us know. We look forward to the pleasure of hosting you again at the hotel Artus. Kindest regards,

8/10 Buono

Hyeri

Risposta di Julica, il giorno 29 mar 2024
Dear Hyeri,We are very thrilled to hear that you enjoyed your stay in the Hôtel Artus.We strive to provide the highest quality of service to our customers and to know that we have succeeded makes us very happy!We hope to be your hosts again for your future visits to Paris!Sincerely,Julica

10/10 Eccellente

Lucyna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a most pleasant 6-night stay from check-in to check-out. Rooms are well appointed, clean, and comfortable. Strong wifi connection, well appointed and spacious bathrooms, best hotel slippers ever (currently wearing mine at home :)). Staff is friendly and helpful, and head concierge Sanjay is an encyclopedia of recommendations if you’re undecided on what to do. I loved the refillable water station that offers both flat and bubbly options. The location is fantastic, within walking distance to some of the most iconic Paris spots: Louvre, Notre Dame, Luxembourg Gardens, Musée d’Orsay, Musée Rodin, and one of the best gourmet grocery stores La Grande Épicerie de Paris. So many fantastic little shops and restaurants. Terres de Café Saint-Germain-des-Prés (2min walk from the hotel) makes an excellent cappuccino :) I’d love to return to Paris and stay at this hotel again.
Soggiorno di 6 notti a dicembre 2023
Risposta di Walid - Executive assistant, il giorno 9 gen 2024
Dear Lucyna, Thank you for sharing your delightful experience during your 6-night stay at Hotel Artus. We're pleased to hear that from check-in to check-out, everything met your expectations.Your compliments on our rooms and our hotel are truly appreciated. We're glad you found our staff, especially our head concierge Sanjay, friendly and helpful.It's great to know that you enjoyed the convenience of the refillable water station and explored the fantastic location, walking distance from iconic Parisian spots and charming shops and restaurants.We look forward to welcoming you back to Hotel Artus on your next visit to Paris.Warmest regards,

10/10 Eccellente

Brandie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was incredible. The area was close to it felt like everything. It was a great hotel.
Soggiorno di 3 notti a dicembre 2023
Risposta di Miliana - Front Office Manager , il giorno 17 dic 2023
Dear Brandie,Thanks for your glowing review! Delighted you enjoyed the clean, central location, and our accommodating staff. Can't wait to welcome you back!Best Regards,

10/10 Eccellente

Clarissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful stay
Hotel is well kept, very clean, and in a wonderful central location. Staff is lovely and accommodating. I highly recommend this hotel to anyone visiting Paris, and I will return.
Soggiorno di 3 notti a dicembre 2023
Risposta di Gwenn, il giorno 15 dic 2023
Dear Clarissa,We thank you for this amazing review!Please rest assured that we will let our entire team know you have found your stay at the Artus Hotel to be extremely amazing and that the front desk was completely helpful.We look very much forward to welcome you once more in Paris !Kind Regards,Gwenn, Guest Relation

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mother Daugher trip
Our stay was perfect at Hotel Artus. It was clean, friendly and we loved the manager Sanjay. He accomodated us at all times. THANK you so much!!! We would stay there again!
Soggiorno di 7 notti a dicembre 2023
Risposta di Miliana - Front Office Manager , il giorno 17 dic 2023
Dear Elizabeth,Thank you very much for taking the time to share your feedback about your recent stay at Hotel Artus. We are thrilled to hear that your experience was perfect and that you found our hotel clean, friendly, and accommodating.Sanjay, our concierge is delighted to know that he could contribute to making your stay enjoyable. We appreciate your kind words, and it's wonderful to know that you felt well taken care of throughout your visit.We look forward to welcoming you back to Hotel Artus in the future. If there is anything specific you would like to share or if you have any preferences for your next stay, please feel free to let us know.Once again, thank you for choosing Hotel Artus. Warm regards,

10/10 Eccellente

samuel, Philadelphia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful room and hotel staff was very accommodating and courteous. Would highly recommend.
Soggiorno di 1 notte a dicembre 2023
Risposta di Gwenn, il giorno 6 dic 2023
Dear Samuel,Thank you for your kind feedback,We are delighted to read that you appreciated your room and our staff as much as we've enjoyed welcoming you.The whole team cannot wait for your return,Kind regards,Gwenn, Guest Relation

10/10 Eccellente

robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel is excellent. Safe, quiet, clean and everything you’d want in a hotel. But, its best feature is the concierge Sanjay. He suggested and obtained great restaurant reservations each night. He even did this for us on his days off!! He knows the best restaurants and they know him which must be how we were able to snag seemingly the last available tables. He made our stay in Paris unforgettable.
Soggiorno di 5 notti a novembre 2023
Risposta di Gwenn - Guest relation, il giorno 6 dic 2023
Dear Robert,Thank you for sharing your experience, it means a lot.We cannot be happier to read that your visit was a success, especially thanks to Sanjay !The whole team was pleased to welcome you, and is now waiting for your return !Best regards,

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Artus is very well located for bars , dining and transport links to the rest of Paris and airport by train The staff are very friendly and efficient
Soggiorno di 3 notti a novembre 2023
Risposta di Miliana - Front Desk Manager, il giorno 29 nov 2023
Dear David,Thanks for your positive review! We're glad you enjoyed our central location for bars, dining, and transport. Our staff appreciates your kind words about their friendliness and efficiency.Hope to host you again soon!

10/10 Eccellente

Faisal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel in a perfect location. So much within minutes of this hotel. The suite was fantastic and the staff were very friendly. Highly recommended
Soggiorno di 2 notti a novembre 2023
Risposta di Miliana - Front Desk Manager, il giorno 29 nov 2023
Dear Faisal,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience at our hotel and enjoyed the perfect location. It's great to know that you found the suite to your liking and that our staff contributed to a friendly and positive atmosphere.Your recommendation means a lot to us, and we look forward to welcoming you back whenever your travels bring you to this area.Best regards,

10/10 Eccellente

Alexis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So chic and clean and close to so many sites and shops/bars/restaurants in a beautiful district. We will definitely stay here again in the future and recommend to others. Very friendly staff.
Soggiorno di 3 notti a novembre 2023
Risposta di Gwenn - Guest relation, il giorno 1 dic 2023
Dear Alexis,We are delighted to read that you enjoyed your stay at the Artus Hotel.This rewards our daily efforts to offer every customer the best possible service. We will be glad to welcome you again for your next trip in Paris !Best regards,

2/10 Terribile

ALEXANDRE

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Brian

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had an excellent stay. Check in process was quick, there is always someone at the reception. The room was very clean and organized. Spare bed was already made.
Soggiorno di 1 notte a novembre 2023
Risposta di Miliana - Front desk Manager , il giorno 21 nov 2023
Dear Brian,Thank you for the lovely feedback! We are thrilled to hear your stay was excellent. It's fantastic to know everything met your expectations.We hope to have the chance to welcome you once again !

4/10 Scarso

Antoinette, Orlando

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Soggiorno di 5 notti a novembre 2023

10/10 Eccellente

Hyun Bang

Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Elizaveta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Melissa

Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Karin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect Location/St Germaine Des Pres
Location is perfect for us. Love the neighborhood. Service was great! The ice cream machine at the lobby is a adorable!
Soggiorno di 2 notti a settembre 2023
Risposta di Walid - Executive Assistant, il giorno 6 ott 2023
Dear Marie, Thank you for your feedback. We're thrilled to hear that you found our location to be perfect for your needs and that you loved the neighborhood. It's wonderful when guests appreciate the surrounding area.We're glad that you had a great experience with our service. Providing excellent service is our top priority, and we're delighted that we met your expectations.We're also pleased that you enjoyed the ice cream machine in our lobby. It's always a pleasure to offer unique amenities that add a touch of delight to our guests' experiences.Thank you for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,

8/10 Buono

Jordana

Soggiorno di 3 notti ad agosto 2023

8/10 Buono

Jordana

Soggiorno di 7 notti ad agosto 2023

10/10 Eccellente

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All they staff were friendly, efficient and helpful.
Soggiorno di 3 notti ad agosto 2023
Risposta di Miliana - Front desk Manager, il giorno 1 set 2023
Dear Andrew,Thank you very much for your very warm comments regarding our team.We would like to thank you very much for your very pleasant feedback, which we will be sure to pass on to our teams.It will be a great joy to have you back with us again.

8/10 Buono

Henrique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is very centric in the heart of the best neighborhood in Paris.
Soggiorno di 3 notti ad agosto 2023
Risposta di Miliana - Front Office Manager , il giorno 1 set 2023
Dear Henrique,Thank you this excellent commendation of our hotel.We would be delighted to welcome you back for your next visit to paris.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gem in the Saint Germain district
This hotel was perfect for our family. We had just come from Spain and Portugal so we knew we were in for a much smaller room in Paris, but the deluxe apartment worked great for us with a pull out sofa in a separate room for our girls. We absolutely loved the location right next to a lively night scene along with proximity to multiple metro lines. The front desk service was excellent and made everything easy through our stay. We will definitely look to stay here again on our next trip to Paris.
Soggiorno di 4 notti ad agosto 2023
Risposta di Miliana - Front Office Manager , il giorno 24 ago 2023
Dear Guest,Thank you for all your compliments!We are delighted that you and your family enjoyed your room. Our teams work day and night to make your stay as pleasant as possible.We would be delighted to welcome you again.Best Regards

10/10 Eccellente

Fernando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente!
Incrível! Hotel charmoso e com decoração super descolada! Localização excelente! Café da manhã maravilhoso. Não deixem de provar os macaroons! ;)
Soggiorno di 1 notte a luglio 2023
Risposta di Melchior , il giorno 8 ago 2023
Dear guest,Thank you for choosing our establishment and for taking the time to share your impressions of your stay with us.We will be sure to share your positive experience with our team.Our breakfast is a great success with our customers thanks to its wide selection of fresh and local products skilfully selected by our team.We appreciate your highlighting our hotel's ideal location for your travel needs.Thank you for your positive feedback on our decoration, it means a lot to us.We thank you for your loyalty and hope to have the pleasure of welcoming you soon in Paris.

10/10 Eccellente

Qian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
In a very safe and bustling area, a lot of good dining opportunities and famous cafes. Service and breakfast are superb, best during our two week trip around France.
Soggiorno di 2 notti a giugno 2023
Risposta di Melchior , il giorno 25 lug 2023
Dear Qian, We are pleased to see the rating you gave us.We are delighted that you have enjoyed your stay with us.Strongly committed to customer satisfaction, we are delighted to know that the professionalism of our team has met your expectations.It is important to us to offer you fresh, quality products for each of your breakfasts.We are very happy to learn that the quality of our services has lived up to your expectations.It will be a great pleasure to have you with us again.Best regards, Melchior - Executive Assistant

10/10 Eccellente

SUSAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A very nice hotel. Great location. Loved having the balcony in the suite we booked.
Soggiorno di 5 notti a maggio 2023
Risposta di Miliana , il giorno 16 giu 2023
Dear Susan,Thank you for your 5/5 rating, it was a pleasure to welcome you.We are delighted that you enjoyed our hotel and the Saint Germain des Près area.We look forward to welcoming you again !

8/10 Buono

Rosellina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Located in the heart of St. Germaine.
Soggiorno di 2 notti a giugno 2023
Risposta di Miliana - Front Office Manager , il giorno 11 giu 2023
Dear Rosellina,Thank you for your great review. Our hotel is located in the heart of the wonderful Saint-Germain-des-Près district! We hope to have the chance to welcome you again ! All our team remain at your entire disposal.

4/10 Scarso

Letitia May

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel was adequate, staff were very helpful. The hotel is near a very busy road which was noisy enough but then there’s building work going on next door and opposite the hotel drilling and banging first thing in the morning is not what you want when you are on a relaxing city break, which we mentioned at reception and surly the hotel should put some notification on there site to warn people of this, we wouldn’t of stayed here if we knew.100 euros was taken out of our bank without warning to cover the mini bar etc which we should of been told about overall a disappointing stay
Soggiorno di 3 notti a maggio 2023
Risposta di Miliana - Front Office Manager , il giorno 11 giu 2023
Dear Letitia,Thank you for taking the time to give us your feedback on your stay. We are delighted that you appreciated the quality of our service. We'll be sure to let our team know - it's always very motivating for us. However, we are very sorry that you were disturbed by the noise of the building work. Unfortunately, this work has been going on for almost three years, with periods when there is no noise. Unfortunately, we are not informed of noisy periods. We hope that this incident has not marred your experience at the Artus Hotel and hope to see you again soon.All our team remain at your entire disposal for anything you may need. Best Regards,Miliana