Caro Giacormo,Ci auguriamo che tu stia andando alla grande!Ti ringraziamo per il tuo commento.Siamo molto felici di vedere che sei soddisfatto del tuo soggiorno a Parigi e nel nostro hotel.Non vediamo l'ora di rivederti!I migliori saluti parigini,Rachele

Grazie mile Flavia Siamo felici di sapere che il vostro soggiorno è andato come speravate e che tutto è stato perfetto :)A presto, Saluti Hotel gustave

Dear Anna, We would like to thank you so much for your nice review !! We hope you had a good experience with us despite your train problems. I was really happy to help you out during your stay, it is not easy when you face unplanned things on a trip.. We hope you had a nice return and maybe one day you will come back to the Gustave Hotel if you pass by Paris ! We wish you a great day Best regards, Alexis

Grazie per aver dedicato del tempo per valutare il tuo soggiorno con noi. Siamo lieti di leggere che siamo stati in grado di soddisfare le vostre aspettative! In attesa di accoglierla nuovamente, porgiamo distinti saluti,

Gracie mille Dear Guest for this wonderful review and for staying with us. We hope to welcome you next year. Happy Christmas time and a Merry New Year

Dear Guest, Many thanks for your rating and your nice comment and we're sorry not ot be able to write our answer in Italian. We thank you for your kind recommendation about staying at Hotel Gustave. We hope to welcome you again as soon as possible. Best regards

Querida Sirley,Esperamos que esteja bem!Agradecemos o seu comentário.Estamos muito felizes por ler que a nossa fantástica equipa foi capaz de satisfazer as suas expectativas e garantir que a sua estadia foi muito agradável.Esperamos vê-la novamente!Sinceramente parisiense,

Dear Leslie,We hope you are doing great and went back well.We want to thank you for sharing your experience with us.We are very happy to see that you are satisfied with your stay in Paris and that you enjoyed our lovely team!We hope to see you again!Best regards from Paris,

Thank you Anny:) See you again next time. Warm regards,Noa

Thank you so much :) It was a pleasure to welcome you here in Hotel Gustave :)

Thank you so much :) It was a pleasure to welcome you here in Hotel Gustave :)Kind Regards

Thank you so much for this review :)It was a pleasure to welcome you here in Hotel Gustave for your parisian trip! Kind Regards

Thank you Abhijit:) See you again next time. Warm regards,Noa

Thank you Sarah for your post stay note. Take care and see you back in Paris Kind regards, Noa

Thank you Kwansoo:) See you again next time. Warm regards,Noa

Dear Angel Antonio,The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, Rachel

Dear Elsa,The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, The Gustave Team

Dear Queenie, We hope you're doing great ! We are delighted to read that you liked our location and the view that offers our Gustave room :) See you maybe next time! Best Parisian regards,Rachel

Dear Queenie :) Thank you so much for this comment !We are so happy to read that you liked our small hotel.And we hope you will be able to come visit us again soon. Kind regards, Noa

Dear Ella-Jack,The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, The Gustave Team

Dear Queenie :) Thank you for the comment, we are happy you liked our breakfast and the boulangeries near by !See you soon againKind regards

Dear Angela,We would like to thank you for the time you took to write this review. And we are sorry to hear that your stay didn' t live up your expectations.We would like to clarify the situation step by step.At your arrival in our establishment, our colleague Marianne made the check in process announcing all the important points of your reservation to confirm everything again with you (which is systematically done with all our customers) this is when she mentioned to you that through your expedia reservation, you had request for two single beds and not a queen size bed. In view of your incomprehension, my colleague printed out the booking confirmation indicating the same thing. Unfortunately, on the day of your check in and at the time of your arrival the hotel was indeed fully booked and we had no possibility to move you to a room with a queen size bed (otherwise we would have had to give the two single beds room to a guest that initially asked for a queen bed, and that would be unfair). As our cleaning team end work at 5pm, they couldn't make the change that same day, this is why Marianne offered you the option to make the change to queen size bed on the next day.What we would like you to understand is that our cleaning team has times of work, and that on our side we follow what you our costumer asked through the online booking companies reservations upon your arrival. If there was a mistake of what was mentioned online, the fault doesn't come to us. The day after our team took the time to make the change before 3pm, during the time they were supposed to make the cleaning of the checkout rooms.You also said to our colleague that the room that we gave you wasn’t what you had booked for, that we didn’t gave you the Deluxe room. But we did, the rooms is exactly as you can see on our website. We are sorry, it wasn’t what you were expecting.About the other points of your comment, we gave you at your arrival a water bottle filled up with fresh water from our filtered fountain and explained you that this water could be refilled was much as wanted on request every day. Seeing your dissatisfaction, as this wasn't enough our colleague has taken the initiative to offer you the Evian bottles of water of the mini bar during your stay. We would like to highlight this, remind you that online you had the information saying that a mini bar was at your disposal in the room if necessary (with extra charges).As for bathrobes, they can be added to your room on request only, as indicated on our website under the "Our rooms" tab. We prefer to do on request, because our hotel welcomes all kind of different travels, some of them don't use robes. We do prefer to give to the ones that really need them instead of just leaving them in the rooms until someone uses them. We think this is the best for our costumers. In fact we are really happy to provide with dental kit, slippers, razor kit and sewing kit to all our guest if they need and request them. We would li

Dear Kathryn,We are delighted to read that you liked our location and the view that offers our Gustave room :) 3 See you maybe next time! Kind regards, Noa

Thank you so much Dudi for taking the time to leave a comment.Hope to see you again next time Kind regards,Noa

Dear Stephen, Thank you so much for leaving this comment, we are so happy that the hotel and our staff made your parisian stay so memorable. Kind regards, Noa

Dear KerimhanThank you for leaving a comment :) See you soon next time take care Regards,

Dear Janine,We thank you for your warm comment that you have taken the time to write. We are happy to learn that our work and our kindness as well as the richness of the breakfast pleased you. We try to offer our customers many fresh products to start your day as pleasantly as possible.We hope to see you soon, Best Parisian regards, Rachel

The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, The Gustave Team

Dear Shamendree,We hope you are well !We thank you for your comment.We are very happy Noa aie was able to meet your expectations and ensure that you have a pleasant stay.We look forward to seeing you again!Sincerely Parisian,Rachel

Dear Monica,We hope you are well !We thank you for your comment.We are very happy to see that you are satisfied with your stay in our hotel, and that you have met our wonderful team.We look forward to seeing you again!Sincerely Parisian,Rachel

Dear Raphaella,We hope you're doing great ! We thank you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again !Best Parisian regards, Rachel

Dear Caroline,We hope you're doing great ! We thank you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again !Best Parisian regards, Rachel

Hello Robin :) Thank you so much for your nice comment andfor taking the time to write it ! We will let Noa know about it :) Take care and see you soon Kind regards, Hotel Gustave Team

Dear Joanne :)Thank you so much for taking the time to write this great comment. We were really hapy to be there for you and to help you as much as we could :) We would that any time you will come visit ! See you soon. Kind regards, Hotel Gustave's team

Dear Gary Sorry for the noise because of the works in front of the hotel. We are happy that you enjoyed anyways your stay :) And we hope to see you again soon!Kind regards, Noa

Thank you Lynette for taking the time to write the comment :) We will show it to RachelTake care :) Kind regards, Hotel Gustave's team

Thank you so much Alan :) Wee hope to see you soon again!Kind regards, Hotel Gustave's team

Thank you Melissa :) Hope to see you again, Take care Kind regards, Hotel Gustave's team