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Recensioni per Radisson Blu Hotel Paris, Marne-la-Vallée

4 out of 5
Radisson Blu Hotel Paris, Marne-la-Vallée
40 Allee De La Mare Houleuse, Magny-le-Hongre, Seine-et-Marne

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 408 su 944 recensioni" "
Valutazione di 8 - Buono. 326 su 944 recensioni" "
Valutazione di 6 - Soddisfacente. 105 su 944 recensioni" "
Valutazione di 4 - Scarso. 49 su 944 recensioni" "
Valutazione di 2 - Terribile. 56 su 944 recensioni" "

8,4/10

Pulizia

8,2/10

Personale e servizio

8,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

paola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Vvv
Soggiorno di 2 notti a novembre 2023
Risposta di Community Manager, il giorno 30 nov 2023
Dear Mrs paola,We would like to thank you very much for coming to our facility and thank you for taking the time to write this review.All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback.We hope to have the opportunity to welcome you soon,Best regards,

4/10 Scarso

Marco

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a settembre 2022

2/10 Terribile

Andrea

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Radission: grandissima delusione
Suite sporche e, la maggior parte, con 1 sola finestra per 60mq di stanza: insopportabile e da capire se a norma.
Soggiorno di 2 notti a luglio 2022

8/10 Buono

paola

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
E' la mia quarta o quinta volta . Mi dispiace molto che abbiano tolto i canali Rai. Purtoppo questa volta mi è capitata una stanza con vista tetto.
Soggiorno di 2 notti ad aprile 2022
Risposta di Laura - Front office, il giorno 28 apr 2022
Dear Paola, Thank you for your lovely comment. We hope to see you soon again

8/10 Buono

GIOVANNA

Soggiorno di 3 notti a novembre 2021

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2020
Risposta di La reception, il giorno 28 ago 2020
Cher client, Nous vous remercions d'avoir choisi notre hôtel Radisson Blu Paris, Marne La Vallée pour votre récent séjour au sein du resort. Nous souhaitons également vous remercier d'avoir pris le temps de nous laisser vos avis et commentaires, qui sont pour nous une source constante d'amélioration. Nous sommes ravis de lire que vous ayez apprécié votre séjour parmi nous. Au plaisir de vous recevoir prochainement,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2019
Risposta di Adeline, il giorno 2 dic 2019
Dear Guest, We would like to thank you very much for coming to our facility and thank you for taking the time to write this review. All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback. We hope to have the opportunity to welcome you soon, Best regards,

8/10 Buono

Marcello

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
La posizione non giustifica scortesia
l'hotel gode di una posizione ottima e rispetta gli standard di sufficienza a cui sono abituato nella catena Radisson. Indecente è inaccettabile è risultato invece il servizio che è apparso scarsamente orientato al cliente, in particolar modo nel ristorante
Soggiorno di 3 notti a settembre 2019
Risposta di Adeline, il giorno 9 set 2019
Dear Mr Marcello, We thank you for sharing your feedback . We are happy that you had a lovely holiday among us! I did, however, take note of your comment about the restaurant, which I personally forwarded to the Restaurant Manager to follow up with his team. We would be pleased to see you again! Warm regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2019
Risposta di Adeline, il giorno 5 set 2019
Dear Guest, We would like to thank you very much for coming to our facility and thank you for taking the time to write this review. All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback. We hope to have the opportunity to welcome you soon, Best regards,

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a giugno 2019
Risposta di Adeline, il giorno 24 giu 2019
Dear Guest, We would like to thank you very much for coming to our facility and thank you for taking the time to write this review. All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback. We hope to have the opportunity to welcome you soon, Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto perfetto, personale gentile e disponibile. Bellissimo hot
Soggiorno di 1 notte ad aprile 2019
Risposta di Adeline, il giorno 25 apr 2019
Dear Guest, What a great pleasure and honour to count you amongst our most valued fans! I am delighted to read that you had a fantastic experience at Radisson Blu Hotel Paris, Marne-la-Vallée in so many different aspects. There is no better recognition than reading our valued guests’ satisfaction. We are very much looking forward to your next visit. With kind regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel pulito, ottima colazione, poco attrezzato per i menu bambini. Immerso nel verde ma isolato, non ci sono mezzi pubblici ma l'hotel fornisce una navetta gratuita per Disneyland a cui ci collega con la fermata degli autobus e dei treni distante 10 minuti.
Soggiorno di 2 notti ad aprile 2019
Risposta di Adeline, il giorno 23 apr 2019
Dear Guest, What a great pleasure and honour to count you amongst our most valued fans! I am delighted to read that you had a fantastic experience at Radisson Blu Hotel Paris, Marne-la-Vallée in so many different aspects. There is no better recognition than reading our valued guests’ satisfaction. We are very much looking forward to your next visit. With kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Personale del ristorante pessimo ,dal responsabile si camerieri maleducati e incompetenti.
Soggiorno di 5 notti a dicembre 2018
Risposta di Adeline, il giorno 24 gen 2019
Cher Client, Thank you for taking the time to post a comment about your recent stay. I'm sorry to read your comment about the restoration. I can assure you that you have sent your remarks to the restaurant manager to follow up with the teams. We hope to have the pleasure of welcoming you soon.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tornati ora da 3 giorni in questo albergo. Siamo stati benissimo, camere molto belle e spaziose luoghi comuni molto curati e puliti. Servizio navetta perbi parchi Disney perfetto e puntuale Campi da Golf molto belli da godere sicuramente con la bella stagione. Ottimo il cibo. L'ideale se si vuole godere di una vacanza con i propri bambini nel mondo Disney risparmiando molto rispetto agli Hotel interni al parco. Consigliato a tutti!
Soggiorno di 2 notti a gennaio 2019
Risposta di Adeline, il giorno 7 gen 2019
Dear Traveller, We would like to thank you very much for coming to our facility and thank you for taking the time to write this review. All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback. We hope to have the opportunity to welcome you soon, Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2018
Risposta di Adeline, il giorno 31 dic 2018
Dear Guest, We would like to thank you very much for coming to our facility and thank you for taking the time to write this review. All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback. We hope to have the opportunity to welcome you soon, Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto benissimo ci tornero ..pulizia ....confort hotel...colazione buffee cena lo consigliio
Soggiorno di 2 notti a dicembre 2018
Risposta di Adeline, il giorno 31 dic 2018
Dear Guest, What a pleasure to read such a comment! We are delighted that you enjoyed our establishment, its charm, its location and its comfort. We will be very happy to share your impressions with our teams. A big thank you for your confidence & recommendation, see you very soon,

10/10 Eccellente

Isabelle de

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
De staf is enorm vriendelijk en behulpzaam. De kamers zijn schoon en ruim.
Soggiorno di 1 notte ad aprile 2024
Risposta di Community Manager, il giorno 2 mag 2024
Dear Isabelle de Wit,Thank you for sharing your wonderful feedback following your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée, and for rating us 5/5. We're delighted to hear that you had a fantastic experience with us.We're thrilled that you found our staff to be extremely friendly and helpful. Providing exceptional service is our top priority, and it's always rewarding to hear when our efforts are appreciated. We're also glad that you found your room to be clean and spacious. Ensuring a comfortable and enjoyable stay for our guests is something we take great pride in.We truly appreciate your kind words and recommendation. If your travels bring you back to the area, we would be honored to welcome you again for another memorable stay.Warm regards,

2/10 Terribile

Luke

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Paying for parking
Soggiorno di 1 notte ad aprile 2024
Risposta di Community Manager, il giorno 2 mag 2024
Dear Luke,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée, albeit with a rating of 1/5. We appreciate you taking the time to provide your thoughts.I wanted to address your concern about the parking charges. Since the beginning of 2020, we've implemented a paid parking policy. However, I'm pleased to inform you that as part of our commitment to sustainability, we have installed complimentary electric vehicle charging stations in our parking facility. We believe this addition aligns with our efforts to provide convenient and environmentally friendly amenities for our guests.Furthermore, we offer shuttle services every 30 minutes to Disneyland Paris, Marne-la-Vallée-Chessy train station, and other nearby locations, aiming to offer convenience and ease of access.Your comments are invaluable to us as we continuously strive to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.

10/10 Eccellente

MYRIAM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lobby et chambres Spacieuses, personnel très professionnel et agréable
Soggiorno di 1 notte ad aprile 2024
Risposta di Community Manager, il giorno 19 apr 2024
Chère Myriam,Merci beaucoup pour votre retour positif suite à votre séjour au Radisson Blu Hotel Paris, Marne-la-Vallée. Nous sommes ravis d'apprendre que vous avez apprécié nos espaces spacieux, notre lobby et nos chambres, ainsi que l'accueil de notre personnel professionnel et agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !Bien à vous,

10/10 Eccellente

martin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent shuttle bus service to Disney. Buffet breakfast was fautless and good quality. One evening meal there was good, and excellent value compared to disneylands offerings. Room was standard. For the price it's 5 stars.
Soggiorno di 3 notti ad aprile 2024
Risposta di Community Manager, il giorno 19 apr 2024
Dear Martin,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée. We are delighted to hear that you found our shuttle bus service to Disney excellent and that you enjoyed our faultless buffet breakfast of good quality. It's great to know that you found our evening meal to be good and excellent value compared to Disneyland's offerings. While we're glad you found the room to be standard, we appreciate your recognition of the overall value for the price. We hope to welcome you back soon!Best regards,

6/10 Soddisfacente

Khamit

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Community Manager, il giorno 17 apr 2024
Dear Khamit,Thank you for choosing to stay at Radisson Blu Hotel Paris, Marne-la-Vallée. We appreciate your feedback and are glad to hear that you had a stay with us.If you have any specific comments or concerns about your experience, please feel free to share them with us. Your feedback is valuable to us as we continuously strive to improve our services and guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,

10/10 Eccellente

DJAMILA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Les oreillers sont hyper dur, tres mal dormi. Dommage que les viennoiseries ne viennent pas de boulangerie, ce sont des peoduits congeles
Soggiorno di 1 notte ad aprile 2024
Risposta di Community Manager, il giorno 16 apr 2024
Chère Djamila,Nous vous remercions d'avoir choisi le Radisson Blu Hotel Paris, Marne-la-Vallée pour votre récent séjour et pour avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de voir que vous avez globalement apprécié votre séjour, mais nous sommes désolés d'apprendre que certains aspects n'ont pas été à la hauteur de vos attentes.Nous sommes sincèrement désolés d'apprendre que vous avez trouvé nos oreillers trop durs et que cela a affecté la qualité de votre sommeil. Nous comprenons l'importance d'un bon repos lors d'un séjour à l'hôtel et nous sommes désolés que vous n'ayez pas été entièrement satisfait de cet aspect. Vos commentaires sont précieux pour nous et seront pris en compte pour améliorer notre confort de literie.Concernant les viennoiseries, nous prenons note de votre remarque concernant leur provenance et nous en tiendrons compte dans nos futurs efforts d'amélioration. Nous nous efforçons toujours d'offrir des produits de qualité à nos clients, et nous regrettons que vous n'ayez pas été entièrement satisfait de cette expérience.Nous vous remercions une fois de plus pour vos commentaires constructifs, qui nous aident à nous améliorer continuellement. Nous espérons avoir l'opportunité de vous accueillir à nouveau au Radisson Blu Hotel Paris, Marne-la-Vallée, et de vous offrir une expérience qui répondra pleinement à vos attentes.Cordialement,

10/10 Eccellente

Markus

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Community Manager, il giorno 2 mag 2024
Dear Markus,Thank you for taking the time to share your feedback following your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée, and for awarding us a perfect 5/5 rating. We greatly appreciate your kind words and are thrilled to hear that you had such a fantastic experience with us.Our team works hard to ensure that every guest has a memorable stay, and it's wonderful to know that our efforts have made a positive impact on your visit. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

8/10 Buono

Petrus

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good, but lacking in restaurant / food options.
Soggiorno di 1 notte ad aprile 2024
Risposta di Community Manager, il giorno 16 apr 2024
Dear Petrus,Thank you for choosing to stay at Radisson Blu Hotel Paris, Marne-la-Vallée, and for taking the time to share your feedback with us. We are glad to hear that overall, you had a good experience during your stay.We appreciate your feedback regarding the restaurant and food options. Providing a variety of dining choices is important to us, and we regret if we fell short in meeting your expectations in this aspect. Rest assured, your comments will be shared with our team for further review and improvement.We hope that despite this, you were able to enjoy other aspects of your stay with us. If there is anything specific you would like to see in terms of dining options during your next visit, please feel free to let us know. We always welcome guest suggestions and strive to enhance our offerings based on feedback.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

10/10 Eccellente

Marc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Community Manager, il giorno 19 mar 2024
Cher Marc,Nous tenons à vous remercier chaleureusement d'avoir choisi de séjourner au Radisson Blu Hotel Paris, Marne-la-Vallée, et de nous avoir attribué la note parfaite de 5/5 ! Nous sommes absolument ravis de savoir que votre expérience parmi nous a été à la hauteur de vos attentes.Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que vous avez pleinement apprécié votre séjour. Nous espérons sincèrement que vous avez passé un moment inoubliable parmi nous, rempli de confort, de service de qualité et d'instants mémorables.Nous serions enchantés de vous accueillir à nouveau lors de votre prochain passage dans la région. N'hésitez pas à nous contacter si vous avez la moindre demande ou le moindre besoin lors de votre prochaine visite.Encore une fois, merci pour votre confiance et pour avoir choisi le Radisson Blu Hotel Paris, Marne-la-Vallée. Au plaisir de vous revoir bientôt !Cordialement,

10/10 Eccellente

Rogerio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really good. I recommend !
Soggiorno di 1 notte a marzo 2024
Risposta di Community Manager, il giorno 11 mar 2024
Dear Rogerio,Thank you so much for taking the time to share your feedback regarding your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée. We are thrilled to hear that you had a really good experience and appreciate your glowing 5/5 rating.Your recommendation means a lot to us, and we are delighted that we could meet your expectations. If there are specific aspects of your stay that stood out or if there's anything you would like to highlight, please feel free to share more details. We value your input, and it helps us continue to provide exceptional service to our guests.Once again, thank you for choosing Radisson Blu Hotel Paris, Marne-la-Vallée. We look forward to the opportunity of welcoming you back for another fantastic stay in the future.Best Regards,

10/10 Eccellente

Rogerio

Soggiorno di 1 notte a marzo 2024
Risposta di Community Manager, il giorno 5 apr 2024
Dear Rogerio,Thank you for choosing to stay at the Radisson Blu Hotel Paris, Marne-la-Vallée, and for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful experience during your stay, as reflected in your perfect rating of 5/5.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. It's always encouraging to receive such positive feedback from our guests, and we truly appreciate it.We hope to have the pleasure of welcoming you back to our hotel in the near future for another exceptional stay.Best regards,

10/10 Eccellente

Alessia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Community Manager, il giorno 11 mar 2024
Dear Alessia,We sincerely appreciate you taking the time to share your feedback following your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée. It was truly a pleasure to have you as our guest.We are delighted to see that you rated your experience a perfect 5/5. Your satisfaction is our ultimate goal, and we are thrilled to know that we met or exceeded your expectations during your time with us.If there are specific aspects of your stay that you found particularly enjoyable or any team members who stood out, we would love to hear more about it. Your insights will help us maintain and improve the high standards of service we strive for.Thank you once again for choosing Radisson Blu Hotel Paris, Marne-la-Vallée. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best Regards,

8/10 Buono

Arvin

Soggiorno di 1 notte a febbraio 2024
Risposta di Community Manager, il giorno 21 mar 2024
Cher Arvin,Nous vous remercions sincèrement d'avoir choisi de séjourner au Radisson Blu Hotel Paris, Marne-la-Vallée, et d'avoir pris le temps de partager votre expérience avec nous.Nous sommes ravis d'apprendre que votre séjour a été globalement satisfaisant. Votre note de 4/5 nous encourage à continuer à améliorer nos services pour offrir à nos clients des expériences encore plus exceptionnelles.Nous espérons avoir le plaisir de vous accueillir à nouveau au Radisson Blu Hotel Paris, Marne-la-Vallée, et de vous offrir une expérience qui mérite cette fois-ci une note de 5/5.Cordialement,

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Community Manager, il giorno 21 mar 2024
Dear Joseph,I'm thrilled to hear that you had such a fantastic stay at the Radisson Blu Hotel Paris, Marne-la-Vallée! A perfect score of 5/5 speaks volumes about your experience, and I'm delighted that everything lived up to your expectations.It's always a pleasure to know that our guests enjoyed their time with us. Whether it was the comfortable accommodations, excellent service, or the amenities provided, it's wonderful to hear that you were satisfied with every aspect of your stay.Your feedback is incredibly valuable to us, and I'll make sure to pass along your compliments to the team. We strive to provide exceptional experiences for all our guests, and knowing that we succeeded with you is truly rewarding.Thank you for choosing to stay with us at the Radisson Blu Hotel Paris, Marne-la-Vallée. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes ruhiges Hotel, Shuttlebus zum Disneyland nicht überlaufen und regelmäßig
Soggiorno di 2 notti a febbraio 2024
Risposta di Community Manager, il giorno 20 feb 2024
Dear Sandra,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay at our quiet and beautiful hotel. It's great to know that our shuttle service to Disneyland met your expectations with its regular schedule and less crowded environment.We appreciate your positive comments, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or if you have any suggestions, feel free to share.Best regards,

6/10 Soddisfacente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff were very good but we had to change room due to noise and too hot. Didn’t expect to have to pay for parking, never had to do that before at similar hotels around Disney. Shower screen doesn’t stop water going all over the bathroom floor and bedclothes had holes in.
Soggiorno di 3 notti a febbraio 2024
Risposta di Community Manager, il giorno 20 feb 2024
Dear Rebecca,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and apologize for any inconvenience you experienced during your stay.We are sorry to hear about the issues with noise and temperature in your room. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in this instance. Your feedback is valuable, and we will review our room conditions to ensure a better experience for future guests.Regarding the unexpected parking fee, we apologize for any confusion. We understand that such additional charges can be frustrating, and we will review our communication to ensure that our guests are well-informed about any associated costs.We are also sorry to hear about the issues with the shower screen and bedclothes. Your comments will be shared with our housekeeping team to address these issues promptly and prevent similar occurrences in the future.We appreciate your feedback as it helps us identify areas for improvement. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Soddisfacente

Chris

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Quiet, convenient for Disneyland, spacious, well kept communal spaces and fairly good breakfast and dining facilities. Good regular bus service to DIS. Quality of mattresses and bedding poor, so not the best for a good nights rest. Our room was not cleaned or tidied in our 3 day stay. Had to request more toilet rolls, shower gel etc from front desk. Two large towels provided for 4 people. Felt more like keeping costs low than a sustainability initiative. All in, a well located property offering reasonable value, let down by attempts to run staffing and services a bit too lean.
Soggiorno di 3 notti a febbraio 2024
Risposta di Community Manager, il giorno 20 feb 2024
Dear Chris,Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your positive comments about the quiet and convenient location, spaciousness, and well-kept communal areas. It's great to hear that you found our breakfast and dining facilities to be fairly good.However, we sincerely apologize for the issues you encountered during your stay. We take your comments about the quality of mattresses and bedding seriously, and we will assess these areas for improvement to ensure a more comfortable night's rest for our guests.We are also sorry to hear about the lapse in housekeeping services during your three-day stay. Your experience does not align with our usual standards, and we will address this issue with our housekeeping team to prevent such oversights in the future.Your feedback regarding the provision of towels, toiletries, and the overall impression of cost-cutting is duly noted. We strive to balance efficiency with guest satisfaction, and we will review our procedures to ensure a more seamless experience for our guests.We appreciate your understanding and constructive criticism. Please be assured that your feedback is valuable to us, and we will take the necessary steps to enhance our services. If there's anything specific you would like to discuss further or if there's an opportunity to welcome you back and make amends, please feel free to reach out.Thank you for choosing our property, and we hope to have the chance to improve upon your experience in the future.Best regards,

4/10 Scarso

Maurits, brussel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I got food poisoning, which ruined most of my day with the family at Disneyland. Other than that, only 1 of 3 lifts where operational, the food bath to enter the pool was disgusting and full of rubbish, no bath stopper so no bath for our youngest.
Soggiorno di 2 notti a febbraio 2024
Risposta di Myriam, il giorno 20 feb 2024
Dear Maurits,We regret to read that your stay was not reaching your full satisfaction and we present all our apologies for any inconvenience that may occur.All the departments concerned were informed to make the active corrections and deliver the usual quality of services of our Brand.In hope to welcome you again soon for a next visit in the resort.Best regards,

8/10 Buono

Aisha

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Community Manager, il giorno 20 feb 2024
Dear Aisha,Thank you for taking the time to share your feedback and for giving us a rating of 4/5. We truly appreciate your input as it helps us understand our guests' experiences and areas for improvement.We are pleased to see that your overall impression of your stay was positive, but we also want to address any aspects that may have fallen short of your expectations. If there are specific details or areas you feel we could enhance to earn a higher rating in the future, we would be grateful for your insights.Your satisfaction is of the utmost importance to us, and we value your feedback as an opportunity to continually refine our services. If there is anything we can do to make your next stay even more enjoyable, please feel free to let us know.We hope to have the pleasure of welcoming you back in the future, and thank you once again for choosing our establishment.Best regards,

10/10 Eccellente

Alisha

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful restaurant staff and just perfect
Soggiorno di 3 notti a gennaio 2024
Risposta di Community Manager, il giorno 31 gen 2024
Dear Mrs Alisha,The Radisson Blu Hotel Paris, Marne-la-Vallée team and I would like to thank you for taking the time to share your first review. It is a pleasure to read how much you enjoyed your stay with us and that we succeeded in providing an unforgettable experience. Be assured that I passed your feedback on to the hotel teams, especially our great colleagues restaurant staff, who join me in thanking you warmly. We already look forward to your next visit soon at the hotel.With warm regards,

10/10 Eccellente

Sébastien

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Chambre calme et propre
Soggiorno di 1 notte a gennaio 2024
Risposta di Community Manager, il giorno 15 gen 2024
Cher Monsieur Sébastien,Nous vous remercions d'avoir partagé vos commentaires. Nous sommes heureux que vous ayez passé de belles vacances parmi nous !Nous serions ravis de vous revoir !Cordialement,

8/10 Buono

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The tram service to Disneyland was great!!! The staff was great except the bar area felt like it was everyone’s first day. The rooms could use some updating. All in all it was good.
Soggiorno di 2 notti a gennaio 2024
Risposta di Community Manager, il giorno 10 gen 2024
Dear Mrs Jennifer,I am delighted to read that you enjoyed your stay within the Radisson Blu Hotel Paris, Marne-la-Vallée.It’s also a pleasure that you appreciated the professionalism and dedication of our teams.Be sure we will share your compliments with them.Sincerely yours,

4/10 Scarso

Carlos, San Jose

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
No amenities and conveniences. Terrible parking policy and expensive
Soggiorno di 3 notti a gennaio 2024
Risposta di Myriam, il giorno 9 gen 2024
Dear Carlos,We regret to read that your last experience in our hotel was not fully at your convenience.Or parking is paying since 3 years now and all details are on our partners website.We hope to continue welcoming you with pleasure.Best regards and best wished for this new year.

10/10 Eccellente

AUGUSTINE DAGBEWE OLIVE

Soggiorno di 3 notti a dicembre 2023
Risposta di Community Manager, il giorno 10 gen 2024
Dear Mrs Augustine Dagbewe Olive,We would like to thank you very much for coming to our facility and thank you for taking the time to write this review.All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback.We hope to have the opportunity to welcome you soon,Best regards,

4/10 Scarso

Julien

Soggiorno di 1 notte a dicembre 2023
Risposta di Community Manager, il giorno 31 gen 2024
Dear Mr Julien,We thank you for sharing your feedback . We are happy that you had a lovely holiday among us!We would be pleased to see you again!Warm regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfekt til Disney ophold
Nemt at komme med bussen til og fra Disney, bussen kører hver 30. minut og det tager kun 15 min. Store pæne værelser, lækker morgenmad og hjælpsomt personale. Ville gerne komme igen
Soggiorno di 2 notti a dicembre 2023
Risposta di Myriam, il giorno 1 gen 2024
Dear Guest,Thank you very much for your kind review.We will be more than happy to welcome you again for your next trip in the Resort of Disneyland Paris.Best regards,

2/10 Terribile

Abderraouf

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Myriam, il giorno 1 gen 2024
Dear Abderraouf,We regret to see that your review is scored like this, we would have like to have more details to understand your last impression in our hotel.With best regards.

10/10 Eccellente

Anita

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A lovely hotel. family friendly. Great breakfast. and value for money.
Soggiorno di 3 notti a dicembre 2023
Risposta di Community Manager, il giorno 19 dic 2023
Dear Mrs Anita,It is a pleasure to read you, thank you very much for your feedback! We hope to welcome you again.

8/10 Buono

Julien

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Community Manager, il giorno 19 dic 2023
Cher Monsieur Julien,Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel.Bien à vous,

4/10 Scarso

Natalie

Risposta di Community Manager, il giorno 20 feb 2024
Dear Natalie,Thank you for taking the time to share your feedback, and we appreciate your honesty in providing a rating of 2/5 for your recent stay with us. We sincerely apologize for any shortcomings you experienced during your time at our establishment.Your satisfaction is our top priority, and we are truly sorry if we fell short of your expectations. We would like to learn more about the specific issues you encountered so that we can address them promptly and ensure a better experience for future guests.If you are willing to share more details or have any specific concerns you'd like us to look into, please do not hesitate to contact us directly. Your feedback is invaluable, and we are committed to making the necessary improvements to enhance the quality of our services.We understand that we may have let you down on this occasion, and we hope to have the opportunity to regain your trust during a future stay. Thank you for bringing your concerns to our attention, and we look forward to the possibility of welcoming you back and providing a more positive experience.Best regards,

4/10 Scarso

Alexandra

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Pomo de douche cassé Évier gauche bouché Problème de chauffage dans la chambre J’apprécierais un geste co à 200€ la Nuit
Soggiorno di 2 notti a novembre 2023
Risposta di Community Manager, il giorno 19 dic 2023
Chère Madame Alexandra,Je vous remercie d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour.Notre équipe technique est la pour les incidents de dernière minute afin d'intervenir rapidement.Nous serons ravis de vous accueillir une nouvelle fois.Cordialement

10/10 Eccellente

Arnaud

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Community Manager, il giorno 19 dic 2023
Cher Monsieur Arnaud,Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel.Bien à vous,

2/10 Terribile

michel

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Séjour nul au Radisson Blu de Marne la Vallee
Piscine fermée, espace bien être fermé, chauffage que l’on ne sait pas régler, chambre bruyante … voici le constat d un hôtel qui se dit 4 étoiles et qui facture 157 euros la chambre. Évitez cet hôtel vous ne pouvez qu’être déçu !
Soggiorno di 2 notti a novembre 2023
Risposta di Community Manager, il giorno 21 nov 2023
Cher Michel,Merci de nous avoir laissé votre avis à la suite de votre récent séjour. La fermeture annuelle de notre espace bien-être est mentionné plus d'un an en avance sur l'ensemble des sites de réservations. Nous sommes navrés si vous n'avez pas vu cette information avant d'effectuer votre réservation. Nous prenons note de vos remarques.Bien à vous,La réception.

8/10 Buono

jerome

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Community Manager, il giorno 13 nov 2023
Cher Monsieur jerome,C’est avec plaisir que l’équipe du Radisson Blu Hotel constate que votre séjour dans notre hôtel a été agréable et que vous reviendrez lors de votre prochaine séjour dans la région.Au plaisir de vous accueillir très vite de nouveau. Cordialement,