Vista dalla struttura

Recensioni per Amata Patong

4 out of 5
Amata Patong
189/29 Rat-U-Thit 200 Years Road, Patong, Phuket

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 227 su 1000 recensioni" "
Valutazione di 8 - Buono. 415 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 223 su 1000 recensioni" "
Valutazione di 4 - Scarso. 82 su 1000 recensioni" "
Valutazione di 2 - Terribile. 53 su 1000 recensioni" "

7,8/10

Pulizia

7,8/10

Personale e servizio

7,6/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

oreste

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2022
Risposta di Amata Patong Team, il giorno 17 dic 2022
Dear Valued guest,Thank you so much for this amazing review score. Your review made our day :) We really appreciate you being our guest. We hope to see you on your next visit.Regards,Amata Patong Team

10/10 Eccellente

enrico

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Camera molto confortevole
Soggiorno di 4 notti a ottobre 2022
Risposta di Amata Patong Team, il giorno 26 ott 2022
Dear Enrico,We would like to thank you very much for had chosen to stayed at Amata Patong Hotel, Your review made our day! It was a pleasure to have you as our guests and we hope to welcome you back soon.Sincerely yours,

10/10 Eccellente

livia, bari, it

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
struttura alberghiera ben tenuta con atmosfera familiare e gradevole. personale gentilissimo e disponibile. corcierge preparato. ottima posizione sia per la spiaggia che per la movida notturna. l'upgrade della camera a bordo piscina è stato grandioso. ampia scelta per la colazione a buffet. segnale wifi eccellente. che altro dire...ci torneremo!
Soggiorno di 9 notti a gennaio 2019

10/10 Eccellente

Stefano Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
Reception molto gentili. Stanza ampia e confortevole.
Soggiorno di 3 notti a novembre 2018
Risposta di Amata Patong, il giorno 13 nov 2018
Thank you for staying with us, we appreciate your feedback.

8/10 Buono

Davide, Reggio Calabria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
4 stelle in centro Patong
Bella scoperta a Patong, personale gentile, posizione ottima,servizi ottimi e piscina rooftop da provare assolutamente. Unico punto da migliorare la colazione a buffet, qualità e varietà non all'altezza della struttura. Per il resto rapporto qualità prezzo veramente ottimo, ottimo prezzo consigliato!!!
Soggiorno di 14 notti a novembre 2017
Risposta di General Manager, il giorno 5 dic 2017
Thank you very much for choosing AMATA Patong. We are very happy that you enjoyed the services and facilities of the hotel, and on behalf of the entire team, we would be delighted to welcoming you back again! Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Ottima posizione, ottimo rapporto qualità prezzo
Abbiamo soggiornato in questo hotel 2 settimane, il check in è stato velocissimo e la ragazza alla reception gentilissima, ci hanno assegnato una stanza al 4^piano raggiungibile con l'ascensore. La stanza era pulita e spaziosa ma gli arredi vecchi e dunque anche un po rovinati, l'armadio privo di scaffali utili all'interno, per cui abbiamo dovuto riporre la nostra roba nel ripiano esterno. Il bagno con doccia priva di piatto doccia x cui si bagna dappertutto, il soffione fisso non molto comodo. Presente il set da toilette, il Phone è in camera fisso in parete per cui non si può utilizzare in bagno. Presente la cassaforte , un minibar ben fornito e allo stesso prezzo con cui si comprerebbero le bibite fuori. Servizio in camera allo stesso modo conveniente. Avevamo anche un terrazzo con 2 sedie di plastica e un tavolino mai utilizzato per il gran caldo né di giorno né di notte. Vista piscina e parziale della città. La stanza è stata pulita tutti i giorni. L'Hotel è in posizione centrale, a 5 minuti a piedi dal junceylon dalla bangla road e dalla spiaggia, anche se il lato opposto della spiaggia a nostro avviso è più pulito, l'acqua è più limpida. Si può noleggiare ombrellone e materassino per 300 Bath e meno. Il personale dell'hotel è disponibile ad ogni richiesta e risolve velocemente, qualche difficoltà con la lingua inglese ma come dappertutto a Phuket. Colazione direi buona ma poco fornita di piatti internazionali. Direi che è un discreto 3 stelle ottimo prezzo

8/10 Buono

Osiride, Caslano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo ben posizionato e tranquillo
Passati 10 piacevoli giorni in questo albergo che reputo dovrebbe avere una % di gradimento superiore al 3.7 attuale.

8/10 Buono

vincenzo, napoli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
uno dei migliori a patong
posizione del hotel ottima, ottimo servizio ed un ottima pulizia delle camere

6/10 Soddisfacente

Paolo, Monte Carasso

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good location for a cheap price
The Location is absolutely OK, not far from Bangla Road and next to Jungceylon Shopping Centre, but the Hotel is quiet old, dated... Anyway the price was very cheap for high season in Phuket. The room was big and clean. I saw that the Hotel open a new building just in front of the old one.. that looks much better :-)

6/10 Soddisfacente

roberto, S.Agata di Militello

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
solo un dormitorio
Struttura dell' Hotel a "caserma" priva di personalità Non ci sono a censori quindi disagio a portare i bagagli in camera Camere anonime e con arredi essenziali in stile massimalista Bagni antiquati Servizi solo essenziali Personale disponibile e gentile ma non disponibile ad estensioni orarie del check out se non dietro compenso Posizione centrale Rapporto dualità prezzo buono ma globalmente giudizio sull'hotel mediocre valutazione complessiva mediocre

8/10 Buono

Roby@Barby, Hhw

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel in good position
Buona posizione vicina al centro ma non rumoroso. Buono sotto tutti i punti di vista e buoni prezzi. Unico cosa non eccellente e' la piscina un po' chiusa fra i palazzi

6/10 Soddisfacente

Viaggiatore verificato

8/10 Buono

Hajime

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was quite good including staffs and facility. I stayed the most budget room, the view from my room was the wall of next building. If I say a request, want them let me know the view from the room.
Soggiorno di 3 notti a maggio 2024
Risposta di Amata Patong Management, il giorno 13 mag 2024
Dear Hajime,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel's facilities and the service provided by our staff.Regarding your room selection, we appreciate your feedback about the view. Since the room you selected is a standard room, we have various types of rooms available with a view. For future visits, we would be more than happy to assist you in selecting a room that not only fits your budget but also provides a more pleasing outlook. Please feel free to contact us prior to your booking so we can ensure a room that best suits your preferences.Thank you once again for your valuable feedback, which will help us improve our guest experience. We look forward to welcoming you back and providing you with an even better stay.Warm regards,Amata Patong Management

8/10 Buono

Hichem

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Best location you can ask for
Soggiorno di 4 notti a maggio 2024
Risposta di Amata Patong Team, il giorno 6 mag 2024
Dear Hichem,Thank you so much for your kind words! We are delighted to hear that you found our location to be ideal. We strive to provide the best experience for our guests, and your feedback reaffirms the hard work we put in every day.We look forward to your next visit and hope to exceed your expectations once again!Warm regards,Amata Patong Management

6/10 Soddisfacente

Shinji

Soggiorno di 4 notti ad aprile 2024
Risposta di Amata Patong Management, il giorno 19 apr 2024
Dear Shinji,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

10/10 Eccellente

milad

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This Hotel Has the Best Management, with very professional and polite employees, MS. Mint was one of the most polite and professional managers i have ever met. Highly recommended this hotel if you are visited Patong
Soggiorno di 10 notti ad aprile 2024
Risposta di Amata Patong Management, il giorno 13 apr 2024
Dear Milad,Thank you very much for taking the time to share your experience with us. We are thrilled to receive your compliments and glad to know that our management and staff met your expectations with their professionalism and politeness. Your kind words are not only rewarding but also encourage us to continue our commitment to excellent hospitality.It’s truly heartening to hear that you would highly recommend our hotel to others visiting Patong. We look forward to welcoming you back soon and hope to exceed your expectations once again. Thank you once again for your wonderful feedback and high recommendation. See you again soon!Warm regards,Amata Patong Management

8/10 Buono

Marcell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 25 notti a marzo 2024
Risposta di Amata Patong Management , il giorno 13 apr 2024
Dear Marcell,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

10/10 Eccellente

Manatsanan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Amata Patong Management, il giorno 13 apr 2024
Dear Manatsanan,Thank you for taking the time to give score review to us! Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Warm regards,Amata Patong Management

10/10 Eccellente

Daniel, Wyndham vale

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amata patong has some of the nicest staff you will ever meet, never ever rude and tremendously helpful
Soggiorno di 7 notti a marzo 2024
Risposta di Amata Patong Management, il giorno 31 mar 2024
Dear Daniel,Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Providing excellent service is always our top priority.We take immense pride in our team, and it brings us immense joy to hear that you found them to be some of the nicest individuals you've ever encountered. Your satisfaction is our utmost priority, and we are delighted to know that our team's dedication to providing exceptional service made a positive impact on your experience. Once again, thank you for taking the time to share your feedback with us. And we look forward to welcoming you back to Amata Patong in the future.Best regards,Amata Patong Management

6/10 Soddisfacente

kwok keung

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
房間設施不足
Soggiorno di 4 notti a febbraio 2024
Risposta di Amata Patong Management , il giorno 2 mar 2024
Dear Kwok keung,Thank you for sharing your feedback with us. We're sorry to hear that you found our room facilities to be insufficient during your stay.Ensuring the comfort and satisfaction of our guests is our top priority, and we take all feedback seriously. We would appreciate it if you could provide us with more details about which specific facilities you found lacking so that we can address these concerns promptly.Your feedback is invaluable to us as we continuously strive to improve our services and amenities. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards, Amata Patong Management

10/10 Eccellente

Andreas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fint sted 8 min gang til stranden.
Soggiorno di 5 notti a febbraio 2024
Risposta di Amata Patong Team, il giorno 26 feb 2024
Dear Andreas,Thank you for choosing to stay with us and for your kind feedback! We're delighted to hear that you enjoyed our location, just an 8-minute walk to the beach.We strive to provide our guests with a convenient and enjoyable experience, and we're glad that the proximity to the beach added to your stay. We hope you had a wonderful time relaxing by the ocean.If there's anything else we can assist you with or if you plan to visit us again, please don't hesitate to reach out. We truly value your input and look forward to hosting you again in the future.Best regards,Amata Patong Management

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super hotel, god placering og mega sødt personale
Soggiorno di 6 notti a febbraio 2024
Risposta di Amata Patong Team, il giorno 24 feb 2024
Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you had a super experience at our hotel and that you found our location to be convenient. We're also delighted that our staff made a positive impression on you with their friendliness and helpfulness.Your satisfaction is our top priority, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best regards,Amata Patong Management

8/10 Buono

Jarmo

Mi è piaciuto: Personale e servizio
Soggiorno di 13 notti a febbraio 2024
Risposta di Amata Patong Team, il giorno 24 feb 2024
Dear Jarmo,Thank you for taking the time to rate your review and response.We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

10/10 Eccellente

Anthony

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and upscale hotel. The location makes it easy for walking to the beach and Bangla Rd area. The bedroom, bathroom and balcony were all nice. Rooftop pool had a great view too and was not too active/busy. Gym was very limited but good enough for a vacation gym to burn some calories
Soggiorno di 4 notti a febbraio 2024
Risposta di Amata Patong Management, il giorno 22 feb 2024
Dear Anthony,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel clean and luxurious, and that you enjoyed the convenience of our location for accessing both the beach and the Bangla Road area.We're delighted that you were pleased with the bedroom, bathroom, and balcony amenities. It's wonderful to know that you enjoyed the views from our rooftop pool, and we're glad that it provided a relaxing and uncrowded experience for you.Regarding the gym, we appreciate your feedback. While we aim to provide a comfortable and functional space for our guests to stay active, we will certainly take your comments into consideration for future improvements.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,Amata Patong Management

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di Amata Patong Team, il giorno 21 feb 2024
Dear Anonymous,Thank you for taking the time to rate your review and response.We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

6/10 Soddisfacente

Derek

Viaggio di gruppo
Soggiorno di 4 notti a febbraio 2024
Risposta di Amata Patong Management , il giorno 18 feb 2024
Dear Derek,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

2/10 Terribile

Sharaf

Soggiorno di 1 notte a febbraio 2024
Risposta di Amata Patong Management , il giorno 15 feb 2024
Dear sharaf,Thank you for your review score of your recent stay with us!Thank you for choosing our hotel.If there is anything we can do to make your next stay even better, please do not hesitate to let us know.We hope to have the opportunity to welcome you back in the future.Best regards,Amata patong Management

10/10 Eccellente

Arild

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a febbraio 2024
Risposta di Amata Patong Team, il giorno 13 feb 2024
Dear Arild,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

8/10 Buono

Romain

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour correcte
Notre séjour c’est bien passé la chambre était grande mais une odeur de renfermé était présente à chaque arrivée . Le lit est moelleux et propre .
Soggiorno di 3 notti a febbraio 2024
Risposta di Amata Patong Team, il giorno 12 feb 2024
Dear Romain,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that overall, your stay went well and that you found the room spacious and the bed comfortable and clean.We apologize for any inconvenience caused by the musty smell upon each arrival. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure that the rooms are fresh and inviting for our guests.We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out to us directly.Best regards,Amata Patong Management

10/10 Eccellente

Joel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 15 notti a gennaio 2024
Risposta di Amata Patong Team, il giorno 3 feb 2024
Dear Joel,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

10/10 Eccellente

Birong

Soggiorno di 5 notti a gennaio 2024
Risposta di Amata Patong Team, il giorno 12 feb 2024
Dear Birong,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

4/10 Scarso

Emma

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Amata Patong Team, il giorno 24 gen 2024
Dear Emma,Thank you for taking the time to rate your review and response. Thank you very much for choosing to stay at Amata Patong. If you encounter any problems, during your stay Please let us know during your stay. So that we can fix it in a timely manner. And we hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

6/10 Soddisfacente

Troy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Was ok but not excellent
Soggiorno di 4 notti a gennaio 2024
Risposta di Amata Patong Team, il giorno 24 gen 2024
Dear Troy,Thank you for taking the time to share your thoughts with us. We truly value feedback from our customers as it helps us to continuously improve our services.I'm sorry to hear that your experience was not excellent, and I appreciate your honesty. Your feedback is invaluable to us, and we would love the opportunity to learn more about your specific concerns. We are committed to addressing any issues and making the necessary improvements to ensure a more positive experience for you and our future customers.Once again, thank you for your feedback and look forward to the opportunity to serve you better in the future.Best regards,Amata Patong Management

8/10 Buono

kasper

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Dejligt hotel med fed pool på toppen, lækker mad på hotellet, gode store værelser i delux, tæt på alting, 5 min til walking street, 5 min til vandet. Venligt personale, dog var rengøringen lidt sent på den flere dage, men nok bare mit værelse…. Kommer helt sikkert igen
Soggiorno di 8 notti a gennaio 2024
Risposta di Amata Patong Management, il giorno 20 gen 2024
Dear Kasper,Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the cool rooftop pool, delicious food, and the convenient location of our hotel. Your feedback about the large deluxe rooms and friendly staff is much appreciated.We apologize for any inconvenience regarding the cleaning delay and assure you that we will address this matter to improve our services. We look forward to welcoming you back on your next visit, and we appreciate your continued support.Best regards,Amata Patong Management

10/10 Eccellente

osamu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Amata Patong Management, il giorno 17 gen 2024
Dear Osamu,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

8/10 Buono

Troy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Soggiorno di 3 notti a gennaio 2024
Risposta di Amata Patong Management, il giorno 30 gen 2024
Dear Troy,Thank you for your concise but valuable feedback! We're delighted to hear that you found our hotel to be clean. Maintaining a high level of cleanliness is a top priority for us, and we appreciate you recognizing our efforts.We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Amata Patong Management

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent stay as and location
Soggiorno di 6 notti a gennaio 2024
Risposta di Amata Patong Team, il giorno 13 gen 2024
Dear John,Thank you for your positive feedback! We're thrilled to hear that you had an excellent stay and enjoyed the location. We appreciate your choice to stay with us and look forward to welcoming you back for another wonderful stay.Best regards,Amata Patong Management

10/10 Eccellente

SALMAN, Frisco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Guys this is an excellent hotel as it Meets all my needs. I stayed in December for 2 weeks. Special thanks to Dona and Mint for compensating my airport ride for the time I lost when my room lock was not working. Also special thanks to Marwan & his boss for providing me with the best room that I really enjoyed. I always stay at Amata and will do so in future as well. They have also performed a lot of improvements since Covid like new restaurant dining area, better breakfast with variety etc
Soggiorno di 2 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 12 gen 2024
Dear Salman,Thank you for your kind words and for choosing to stay at Amata during your visit in December. We're thrilled to hear that our hotel met all your needs and that you had an excellent stay.We appreciate your understanding regarding the inconvenience with the room lock, and we're glad our staff could compensate for any time lost. It's great to hear that you enjoyed the improvements we've made since Covid, such as the new restaurant dining area and enhanced breakfast variety.We're also delighted to know that you've had a positive experience with the staff and that they provided you with the best room, contributing to your overall enjoyment.Thank you for your continued loyalty to Amata. We look forward to welcoming you back for many more enjoyable stays in the future.Best regards,Amata Patong Management

6/10 Soddisfacente

Jayson

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The place across the rd has heavy metal bands that start at 11pm and finish at 4.30am every night, sounds like your sleeping in there, so if you don’t like sleeping this place was ok, great breakfast, both pools are a bit weird
Risposta di Amata Patong Management, il giorno 12 gen 2024
Dear Jayson,Thank you for taking the time to share your feedback about your stay with us. We appreciate your honest comments.We apologize for the disturbance caused by the nearby venue with heavy metal bands playing until the early hours. We understand the importance of a good night's sleep, and we regret any inconvenience this may have caused.On a positive note, we're glad to hear that you enjoyed the great breakfast. Your input is valuable, and we hope to have the opportunity to better meet your expectations in the future.Thank you for choosing our hotel, and we hope to welcome you back for an improved experience.Best regards,Amata Patong Management

4/10 Scarso

Nicolas

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio
Le bon point: 2 piscines très jolies Mauvais point: Le personnel manque d expérience et de professionnalisme.
Soggiorno di 4 notti a gennaio 2024
Risposta di Amata Patong Management, il giorno 12 gen 2024
Dear Nicolas,Thank you for sharing your feedback about your recent stay at our hotel. Thank you for your positive comments about our two beautiful swimming pools.However, we sincerely apologize for any shortcomings. Where you meet our staff If there is anything we can help with. Please notify us while you are staying at the hotel. So that we can solve the problem immediately. We will manage this internally to ensure our teams receive the training and support they need to develop their skills and professionalism.Thank you for choosing our hotel. And we look forward to the opportunity to provide you with even better experiences in the future. Best regards,Amata Patong Management

6/10 Soddisfacente

Satoshi, Nerima

Soggiorno di 8 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 12 gen 2024
Dear Satoshi,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

4/10 Scarso

elena

Soggiorno di 7 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 12 gen 2024
Dear Elena,Thank you for taking the time to share your feedback. We sincerely appreciate your decision to stay at Amata Patong.We apologize for any inconvenience caused by the room not meeting your expectations. Upon thorough investigation with our team, we found that you wished to cancel the booking and request a refund. Unfortunately, due to high occupancy and the last-minute nature of the request, we regretfully had to decline, as the room was already reserved, making it challenging for us to resell.We understand that this may have led to some dissatisfaction during your stay, and for that, we sincerely apologize. We hope for the opportunity to welcome you again on your next visit to Phuket.Best regards,Amata Patong Management

8/10 Buono

Jared

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 12 gen 2024
Dear Jared,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

10/10 Eccellente

Miriam, Seattle

Soggiorno di 5 notti a dicembre 2023
Risposta di Amata Patong Team, il giorno 24 gen 2024
Dear Miriam,Thank you for taking the time to rate your review and response. We would like to thank you very much for choosing to stay at Amata Patong. We hope to see you again next time you visit Phuket.Best regards,Amata Patong Management

8/10 Buono

Jacques

Mi è piaciuto: Pulizia, personale e servizio, servizi
Good service, helpful staff
Soggiorno di 7 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 6 gen 2024
Dear Jacques,Thank you for sharing your positive feedback with us! We are delighted to hear that you had a good experience at our hotel and that our staff's service was helpful to you.Our team strives to provide excellent service, and it's always rewarding to receive recognition for their efforts. We look forward to the opportunity to host you again in the future. If there's anything you need or if you plan to visit us again, please don't hesitate to reach out.Thank you for choosing Amata Patong. We appreciate your patronage!Best regards,Amata Patong Management

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 6 gen 2024
Dear Maria,Thank you for your time for giving us the review score. We would like to thank you very much for had chosen to stayed at Amata Patong. We look forward to seeing you again the next time you visit Phuket.Best regards,Amata Patong Management

10/10 Eccellente

Itnaam

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel staff were kind and friendly. It's a very good location to stay in. Hotel is clean always and your always looked after. If I was to go again I would go in the same. Hotel.
Soggiorno di 12 notti a dicembre 2023
Risposta di The Marina Phuket Management, il giorno 30 dic 2023
Dear Itnaam,Thank you for your kind words and positive feedback! We're delighted to hear that you had a memorable stay at our hotel.It's wonderful to know that you found the hotel staff kind and friendly, appreciated the very good location, and felt well taken care of in the always clean environment. We're honored that you would choose our hotel again for your future visits.We value your input and look forward to the pleasure of welcoming you back for another enjoyable stay.Thank you for choosing our hotel!Best regards,Amata Patong Management

6/10 Soddisfacente

Gabriel

Mi è piaciuto: Pulizia, personale e servizio, servizi
Good location and service. Terrible noise all the time.
Soggiorno di 14 notti a dicembre 2023
Risposta di Amata Patong Management, il giorno 29 dic 2023
Dear Gabriel,Thank you for taking the time to share your thoughts about your recent experience at our Amata Patong and for your kind words about our location and service. We would like to sincerely apologize for the inconvenience you experienced due to the noise during your visit. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Once again, we apologize for any inconvenience caused, and we want to assure you that we are committed to providing a positive and enjoyable experience for all our patrons.Thank you for your understanding, and we look forward to the opportunity to welcome you back in the future, providing you with an improved and more pleasant experience.Best regards,Amata Patong Management

8/10 Buono

Simer preet

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is very helpful but property is average
Soggiorno di 4 notti a novembre 2023
Risposta di Amata Patong Team, il giorno 27 dic 2023
Dear Simer,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us to continually improve our services.We're delighted to hear that you found our staff to be very helpful; their commitment to providing excellent customer service is a top priority for us. Your positive comments about our team are truly encouraging, and I will make sure to share your kind words with them.Regarding your feedback on the property, we sincerely value your insights. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we take your comments seriously. We are committed to making continuous improvements, and your feedback is invaluable in guiding our efforts.Once again, thank you for choosing Amata Patong, and we look forward to the opportunity to better meet your expectations in the future.Best regards,Amata Patong Management

10/10 Eccellente

oreste

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Orimo hotel ..close to bangla road ..only 5 minute
Soggiorno di 7 notti a dicembre 2023
Risposta di Amata Patong Team, il giorno 18 dic 2023
Dear oreste,Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your comments and are delighted to hear that you found our hotel conveniently located, just 5 minutes away from Bangla Road.Once again, thank you for choosing Amata Patong. We look forward to welcoming you back in the future and providing you with another enjoyable stay.Best regards,Amata Patong Management