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Recensioni per Palmyra Patong Resort

4 out of 5
Palmyra Patong Resort
91/3 Rat-U-Thit Rd., Patong, Phuket

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 390 su 1000 recensioni" "
Valutazione di 8 - Buono. 421 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 127 su 1000 recensioni" "
Valutazione di 4 - Scarso. 39 su 1000 recensioni" "
Valutazione di 2 - Terribile. 23 su 1000 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Claudio Emilio

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di VinaP, il giorno 19 feb 2024
Dear Claudio,Thank you for choosing to stay with us and for sharing your good review. We are delighted to know that you were happy with our accommodation and services and you had a pleasant stay with us. Please know that we would love to welcome you again in the future. Always keep safe and healthy. Kind Regards,

8/10 Buono

Claudio Emilio

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Il prezzo durante il secondo soggiorno ci è sembrato esagerato. La differenza tra il primo soggiorno e il secondo ( cioè dopo circa 9 giorni) è stato di circa 2000,00 bth e non capiamo il motivo della differenza.
Soggiorno di 1 notte a febbraio 2024
Risposta di VinaP, il giorno 16 feb 2024
Dear Caludio,Our heartfelt thanks for choosing our hotel on your holiday and to this review that you have shared. We are sorry to hear that you were unhappy with our rates and our deepest apology. Our rates vary depending on the occupancy and most specially the season (period). As we checked the details of your stay with us, the 2nd period of your stay is a bit expensive as it is within the Chinese New Year period where most hotel rates are its highest because of the high demands. We sincerely apologize again for not meeting your expectation and we hope you will come back to stay with us again. Always keep safe and healthy. Kind Regards,

8/10 Buono

Claudio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti a dicembre 2023
Risposta di VinaP, il giorno 17 gen 2024
Dear Claudio,Please know that it has been our pleasure to serve you on your holiday. Thank you for choosing us. We appreciate as well that you took a minute of your time to share this good rating about your stay. We are happy to know that you have a pleasant stay with us in reference with the score that you have written. We then hope that you will choose us again in the future. Keep safe and take care always. Kind Regards,

8/10 Buono

Yael

Soggiorno di 3 notti a luglio 2023
Risposta di VinaP, il giorno 25 ago 2023
Dear Yael,Thank you for your stay and for sharing your rating regarding your stay. We are pleased to know that you were happy with your stay with us and we hope that we will be seeing you again in the near future. Always keep safe and healthy. Kind Regards,

8/10 Buono

Vincenzo

Soggiorno di 3 notti ad agosto 2022

10/10 Eccellente

Franco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto bene, solo che il balcone troppo piccolo ci stava 1 sedia, in reception molto competenti, mi hanno aiutato x il test en go,bravissimi,grazie a Vina.
Soggiorno di 2 notti ad aprile 2022
Risposta di VinaP, il giorno 12 nov 2022
Dear Franco,Thank you for staying with us and for giving away few minutes of your time to write your review. We are happy to know that your overall stay with us was pleasant. We then look forward welcoming you again in the future. Stay safe and healthy. Kind Regards,

8/10 Buono

Valeria, Roma

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura ospitale ed accogliente, collocata alla giusta distanza da Bangla Road ed il mare. Ottimo servizio bar e ristorazione, camere sempre pulite e personale veloce ed accorto alle esigenze dei clienti
Soggiorno di 7 notti a marzo 2020
Risposta di VinaP, il giorno 13 apr 2020
Dear Valeria, Thank you for staying with us on your holiday and thank you as well for taking your time to write your positive feedback. It is our pleasure to know that you are happy and we have met your expectation for a relaxing and comfortable stay. We hope that with this wonderful experience, Palmyra Patong Resort will be again your choice on your next trip to Phuket. Kind Regards,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Situato in buona posizione centrale e piuttosto tranquilla. Tuttavia le condizioni dell'hotel, orientato soprattutto ad ospitare una clientela orientale, sarebbero più da 3 stelle che da 4. Il personale molto premuroso e gentile.
Soggiorno di 6 notti ad aprile 2019
Risposta di VinaP, il giorno 30 apr 2019
Dear Anonymous, Thank you for your recent stay with us and for taking your time to share your thoughts with regards to your experience. Thank you as well for appreciating the location of the hotel and the excellent customer service our team has provided. We have noted your other comment with regards to the hotel and our hotel management has been notified about it for them to take a look on it. We hope you will choose us again on your next trip to Phuket. Kind Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Confortevole,tranquillo,accogliente .Lontana dal caos.La struttura ha un viale d’entrata privato quindi un ampio parcheggio per macchia e motorini .Personale gentile ed educato e molto simpatico .
Soggiorno di 21 notti a gennaio 2019
Risposta di VinaP, il giorno 9 feb 2019
Dear Anonymous, Thank you for your recent stay with us and for taking your time to write your review. We are happy to know that you enjoyed your stay. Your compliment towards our team has been shared to them and they were very thankful for your appreciation. We hope you will consider staying with us again on your next holiday. Kind Regards,

8/10 Buono

Nick

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff. Excellent AC. Very good for the price.
Soggiorno di 4 notti a maggio 2024
Risposta di VinaP, il giorno 18 mag 2024
Dear Nick,Thank you for choosing to stay with us and we appreciate that you took away a minute of your time to write this review about your stay. It is our pleasure to know that you had enjoyed your stay and that our team has rendered an excellent service. We are glad as well that the air-conditioner in your room worked well. We then ensure that we will continue our hard work to provide to our guest the best hotel experience. We are already looking forward on your next stay. Always keep safe and healthy. Kind Regards,

8/10 Buono

Tracey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location 😀
Soggiorno di 6 notti a maggio 2024
Risposta di VinaP, il giorno 14 mag 2024
Dear Tracey,Thank you for choosing our hotel on your recent holiday and for sharing your thoughts about your stay. We are glad to know that you had a wonderful stay with us and that our location is the particular highlights. We hope to have the chance to serve you another outstanding hotel stay in the future. Take care and keep safe always. Kind Regards,

8/10 Buono

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I found the hotel to my liking and will return on my next trip to Thailand
Soggiorno di 8 notti ad aprile 2024
Risposta di VinaP, il giorno 14 mag 2024
Dear Ian,Thank you for choosing us and for giving away few minutes of your time to write this positive review about your stay. We are pleased to learn that we have met your expectations and you loved your stay with us. We are already looking forward on your next stay. Always keep safe and healthy. Kind Regards,

6/10 Soddisfacente

Pashtana

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 9 notti ad aprile 2024
Risposta di VinaP, il giorno 3 mag 2024
Dear Pashtana,Thank you for choosing us and for taking away a minute of your time to share your rating with regards to your stay. We hope you were happy in everything that we had rendered and you had enjoyed your stay. Please know that it will be our pleasure to have you again in the future. Always keep safe and healthy. Kind Regards,

8/10 Buono

dan

Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed 5 days. Staff extremely friendly and professional. The food was good and the atmosphere was excellent. Loved the fact the beach was 5mins away by walk. A lot of great restaurants around as well. If you have a gluten allergy. I suggest you try Napoli Italian red. They have amazing gluten free pasta👍
Soggiorno di 5 notti ad aprile 2024
Risposta di VinaP, il giorno 3 mag 2024
Dear Lisa,We are happy to be a part of your holiday in Phuket. Thank you for trusting us and for sharing this gracious review about your stay. We always give in the best that we can to ensure that we will meet our guest satisfaction and we are pleased to learn that we succeeded with you. Thank you for appreciating our effort and we are looking forward to rendering you another fantastic hotel experience. Stay healthy and be safe always. Kind Regards,

10/10 Eccellente

Tod

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was hoping there was a close beach
Soggiorno di 16 notti ad aprile 2024
Risposta di VinaP, il giorno 3 mag 2024
Dear Tod,Thank you for staying with us and for sharing your comment and perfect rating. We are pleased to know that you had enjoyed your stay as reflected on the score that you had provided. The nearest beach with us is the Patong Beach which is just approximately 10-15 minutes walk. Always keep safe and healthy and we hope to welcome you again in the future. Kind Regards,

8/10 Buono

Debra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location
Soggiorno di 8 notti ad aprile 2024
Risposta di VinaP, il giorno 25 apr 2024
Dear Debra,We thank you for your recent stay with us and for sharing your good feedback about it. We are pleased to know that you had a pleasant stay and loved our location. We always work hard to ensure that our guests will receive the hotel experience they deserve and we are delighted we did it with you. Please know that it will be our pleasure to have you back soon. Always stay safe and healthy. Kind Regards,

10/10 Eccellente

NIKO

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
少し古めのホテルだったけど、充分すぎた、、、部屋めっちゃ広かったし。なによりプールがめちゃくちゃ良かったです。子供達だけが遊んでいるような感じじゃなかったので大人の私も楽しめました。でもやっぱプーケットは物価が高いね。近くにおおきなナイトマーケットがありましたが、バンコクに比べて全然高く、先にバンコクに行ってしまったのであまり買う気になれませんでした。でもお土産屋さんはバンコクよりもたくさんあった印象です。でも向かいにコンビニあったし割と周りの環境としては良かったかなと思います
Soggiorno di 2 notti a marzo 2024
Risposta di VinaP, il giorno 25 apr 2024
Dear Niko,Thank you for choosing us on your recent holiday in Phuket and for taking away few minutes of your invaluable time to write this review about us. We are pleased to learn that you were happy with our rooms and enjoyed our swimming pool. We are glad as well that our location made all thing accessible to you. Please know then that it is rewarding to us to learn this pleasant experience that you had with us as we work hard to ensure our guests will receive the best during their stay in our hotel. We are looking forward to having you again. Be safe and stay healthy always. Kind Regards,

10/10 Eccellente

Robert

Soggiorno di 5 notti ad aprile 2024
Risposta di VinaP, il giorno 14 mag 2024
Dear Robert,We thank you for staying with us recently and for sharing this perfect rating about us. We are glad to know that we had provided to you the best during your stay and you loved your experience with us. Please know that we are looking forward to welcoming you again. Always keep safe and healthy. Kind Regards,

8/10 Buono

SUMMER

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place is close to everything! Great staff! Bed was a little stiff.
Soggiorno di 4 notti ad aprile 2024
Risposta di VinaP, il giorno 16 apr 2024
Dear Summer,We are delighted to have serve you recently. Thank you for trusting us and for taking away few minutes of your precious time to write this review regarding your stay. It is our pleasure to know that you loved your stay and left us with great hotel experience. We greatly appreciate as well that you highlighted our convenient location and remarkable customer service. Our team will surely be happy to hear your compliment on their service. Regarding our bed, we put toppers on it if our guest found it to be a bit hard and we hope you had informed us about it during your stay so that we had provided to you the arrangement. We hope you will come back to stay with us again. Always keep safe and healthy.

8/10 Buono

Philip James

Mi è piaciuto: Personale e servizio e servizi
The hotel and staff where great very friendly and most of the hotel down stairs was really good and clean. The aircon was a saviour due to humidity, the rooms where little out dated yet still very good and clean.
Soggiorno di 10 notti ad aprile 2024
Risposta di VinaP, il giorno 16 apr 2024
Dear Philip James,We thank you for choosing our hotel on your recent holiday here in Phuket and also for sharing this great feedback about your stay. We are delighted to hear that you had a pleasant stay and the hospitality our team has rendered met your satisfaction. Your comment as well on the cleanliness of our room is greatly appreciated and please know that we are now doing improvements on it in terms of its condition. We hope you will come back to stay with us again. Always keep safe and healthy. Kind Regards,

8/10 Buono

Pak San

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 6 notti ad aprile 2024
Risposta di VinaP, il giorno 16 apr 2024
Dear Park San,Thank you for your stay and for this review that you had shared with regards to it. We are pleased to know that you are happy with your stay with us and the accommodation and services that we had delivered met your expectations. On your next holiday to Phuket, we hope that our hotel again will be your top choice. Always stay safe and healthy. Kind Regards,

10/10 Eccellente

Mary, Avondale Heights

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We thoroughly enjoyed our stay here at Palmyra and the property is beautiful with lovely staff ready to meet your needs. If we had to downgrade somewhere it would be that the air conditioning kept getting turned off by room service during the day in our room which meant we came back to a stifling hot room. When we turned it back on it would take quite a long time to cool the room again.
Soggiorno di 13 notti a marzo 2024
Risposta di VinaP, il giorno 18 apr 2024
Dear Mary,Thank you for choosing us and for this beautiful review that you had shared about us. We loved to hear that you had a pleasant stay and that the service of our team had exceeded your expectation. Our guest comfort is very important to us and we always do the best that we can to provide it with them. We truly understand the reason you kept the air conditioner of your room on while you were outside even for a long time and we sincerely apologize for turning off and the inconvenience it brought you. Our air conditioner has its limit and it will be broken if turned on 24 hours every day at very low temperature. However, we are now checking how to resolve it as we understand that this summer season, every guest would prefer to have a cold room temperature when they came back from outside. Thank you once again and we hope to have the chance to serve you again in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Khavin

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was easily accessible and walking distance from hotel. Receptionists spoke very good english which made the check-in/out very easy. A good 2 minute walkway out front before hitting the main road and some parking spaces out front made booking grabs or rides to activities super easy. Laundry place right out front made for a convenient cheaper alternative to in-house service that was actually recommended by the receptionist. I really appreciated the honesty. Clean, friendly, and respectful. Would stay here again.
Soggiorno di 4 notti a marzo 2024
Risposta di VinaP, il giorno 11 apr 2024
Dear Khavin,We are glad to be a part of your holiday here in Phuket. We thank you for trusting us and for this incredible review that you had shared. Your deep satisfaction as well as appreciation in all that we had rendered during your stay made us feel that we are doing good. Know that your positive words are our motivation to keep doing the best that we can to ensure that our guests will experience the best hotel stay. We are already looking forward on your next visit. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Sudesh

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was quaint and clean, and easy access to a host of options
Soggiorno di 2 notti ad aprile 2024
Risposta di VinaP, il giorno 6 apr 2024
Dear Sudesh,Thank you for choosing us on your recent holiday. We are always pleased to receive our guests feedback with regards to their stay and you brighten up our day with your compliments. We are glad that you were happy with our location and accommodation and you enjoyed your stay. Please know that it will be our honor to welcome you again in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Jodie Lee

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great stay. The hotel was lovely. Staff where very nice. The hotel is set back of the road, so it was very quiet.
Soggiorno di 8 notti a marzo 2024
Risposta di VinaP, il giorno 26 mar 2024
Dear Jodie Lee,Our deepest thanks for choosing us on your holiday. We always loved to hear our guests’ feedback about their stay with us and we are uplifted with your comment. We are delighted to know that we succeeded on our aim to provide you a great hotel stay as you were happy in all that we had rendered during your stay. Please know that your positive words are our motivation to continue in doing our utmost best so that we can provide to our guests the hotel experience they deserve. We would love to serve you again in the future. Always keep safe and healthy. Kind Regards,

8/10 Buono

Brian, Bolingbrook

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to beach
Soggiorno di 1 notte a febbraio 2024
Risposta di VinaP, il giorno 20 mar 2024
Dear Brian,It was our pleasure to have you. Thank you for staying with us and for sharing your feedback with regards to it. We are pleased to know that you appreciate our location and we hope you had enjoyed your stay. Please know that we would love to see you again in the future. Take care and stay safe always. Kind Regards,

8/10 Buono

Brian

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di VinaP, il giorno 4 apr 2024
Dear Brian,We thank you for your stay with us and for this positive rating that you had shared. We are pleased to know that you had enjoyed your stay with us as reflected on the score that you had provided. We are then looking forward to welcoming you again in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Glenn B

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti a febbraio 2024
Risposta di VinaP, il giorno 7 mar 2024
Dear Glenn B,We thank you for choosing us on your holiday and for sharing this perfect rating about your stay. We are pleased to know that you had a pleasant stay and we are looking forward to having you again in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Sawsen

Viaggio di gruppo, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bon hôtel
Rien à dire, propre, personnel très gentils, petit dej au top. C’est vrai que c’est un peu « vieillot » mais on a tout, très propres, bien placés on est à proximité de tout et en même temps à l’écart du bruit de Patong. Et on peux terminé la journée plage à la piscine Vraiment pas du tout déçue de cette hôtel
Soggiorno di 14 notti a febbraio 2024
Risposta di VinaP, il giorno 22 feb 2024
Dear Sawsen,We are glad to be a part of your holiday here in Phuket. Thank you for trusting us. We are glad to know that we have won your heart with the accommodation and services that we have provided during your stay. We always work our best to meet our guests’ expectations and we are happy we have succeeded on you. Thank you for this warm feedback that you have shared and we are looking forward to having you again in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Sachin

Soggiorno di 5 notti a febbraio 2024
Risposta di VinaP, il giorno 26 mar 2024
Dear Sachin, We thank you for your recent stay with us and for taking few minutes of your time to share this perfect rating about your experience with us. It is our pleasure to know that everything that we had rendered meet your satisfaction and you enjoyed your stay. We hope to welcoming you again in the future. Always keep safe and healthy. Kind Regards,

8/10 Buono

Ayoub

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ontbijt kan beter en betere tv’s plaatsen in de hotelkamers. Smart tv’s zou een mooie optie zijn voor toeristen die even geen zin hebben om de hotel te verlaten. Voor de rest was alles naar wens, mooie ruime kamers ook.
Soggiorno di 12 notti a febbraio 2024
Risposta di VinaP, il giorno 19 feb 2024
Dear Ayoub,We thank you for spending your holiday with us and for this valuable review that you have shared. It is our pleasure to hear that you like our rooms and you loved your overall hotel stay. We are happy to receive as well your suggestion on how we can improve our services. Thank you for sharing it. Our Executive Chef are currently reviewing other menus that we can add on our breakfast while we already passed on to our hotel management your feedback about installing smart tv’s in the hotel rooms so that they can make an assessment for it. We hope you will return to stay with us again the next time you come back to Phuket. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Øystein

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bra hotel med fin beliggenhet. Anbefales.
Soggiorno di 19 notti a gennaio 2024
Risposta di VinaP, il giorno 15 feb 2024
Dear Oystein,Thank you for choosing to stay with us on your recent holiday and for sharing this generous feedback. It is our pleasure to know that you were happy with our services and liked our location. Your recommendation as well is extremely perfect and we assure that we will continue to do our utmost best to deserve it. We are already looking forward to welcoming you on your next stay. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Abdalla

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di VinaP, il giorno 12 feb 2024
Dear Abdalla,Thank you for choosing our hotel on your holiday and to this positive review that you have shared. It is our pleasure to know that the services that we have provided meet your expectations and you indeed enjoyed your stay with us. We are already looking forward on your next stay. Always keep safe and healthy. Kind Regards,

8/10 Buono

Michael

Soggiorno di 1 notte a febbraio 2024
Risposta di VinaP, il giorno 8 feb 2024
Dear Michael,Thank you for choosing us and for sharing your good score about our accommodation and service. We are pleased to know that you had a pleasant stay with us in reference with the rating that you have given. We then hope to seeing you again soon. Always keep safe and healthy. Kind Regards,

8/10 Buono

Stephanie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ein schönes, ruhig dennoch Zentrum nah gelegenes Hotel, das an der ein oder anderen Stelle renovierungsbedürftig ist. Pool ist groß und sauber mit Kinderbereich. Keine Animation. Personal ist sehr nett. Frühstücksbuffet ist abwechslungsreich mit europäischen und thailändischen Gerichten. Sonstige Speisen und Getränke schmecken auch und sind absolut erschwinglich. Toller Aufenthalt!
Soggiorno di 13 notti a gennaio 2024
Risposta di VinaP, il giorno 8 feb 2024
Dear Stephanie,To be your choice of hotel on your recent holiday here in Phuket is truly an honor to us. Thank you for letting us served you and for sharing your positive review about us. It is our pleasure to know that you appreciate our hotel, its location and its swimming pool. We hope you had a good time on the places nearby. We are delighted also that the customer service our team delivered touch your heart and made you feel comfortable. Your enjoyment on the breakfast and our other menus that we have at our Poolside Restaurant is fulfilling as well since it is rare that we received positive remark on it. We ensure that your suggestion on renovating is highly noted and we are already doing the improvements. Please know that we are looking forward to having you back. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Ruth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is gorgeous and a very nice area. It is also a short walk to the beach from the hotel.
Soggiorno di 3 notti a gennaio 2024
Risposta di VinaP, il giorno 7 feb 2024
Dear Ruth,Thank you for staying with us and to this beautiful review that you have posted. We are pleased to hear that you liked our hotel and loved its location. Receiving such high praises increases our energy to work out our best so that we can meet every guest standard for a pleasant hotel stay. We are looking forward to having you back with us. Always keep safe and healthy. Kind Regards,

8/10 Buono

seunghyun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di VinaP, il giorno 7 feb 2024
Dear Seunghyun,Thank you for choosing our hotel on your holiday and for sharing your feedback about us. It is our pleasure to learn that you were happy with your stay in reference to the score that you have provided. With such, we are looking forward to welcoming you again. Always keep safe and healthy. Kind Regards,

6/10 Soddisfacente

VRUSHANK DEVANG

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
resort was 2 star. based on a 2 star hotel it was a 5/5 but not a 4 star as per the railings on Expedia. location was 5/5.
Soggiorno di 2 notti a gennaio 2024
Risposta di VinaP, il giorno 7 feb 2024
Dear Vrushank Devang,We thank you for your recent stay with us and for this review that you have shared. We are pleased to hear your satisfaction with our location and we hope you enjoyed the convenience brought by it. However, we are sorry to know that our other services did not meet up your expectation and our sincerest apology. We take your feedback as an encouragement and we ensure that we are working our best to improve all that we are serving so that we can win every guest’s heart. Kindly grant us the opportunity to make it up to you by coming back to stay with us again in the future. Always keep safe and healthy.

6/10 Soddisfacente

Rubens

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Poor service.
Could improve the service, specially at night.
Soggiorno di 1 notte a gennaio 2024
Risposta di VinaP, il giorno 7 feb 2024
Dear Rubens,Thank you for choosing us and for taking your time to share your thoughts about us. Our most sincere apology that our services did not reach your expectations. We are always happy to receive suggestion to our guests and we are happy to receive your comment. Rest assured that we will thoroughly check what we are missing on our services at night and we will do the improvement. We hope that you will give us another chance to serve you better stay by trusting us again the next time you come back to Phuket. Always keep safe and healthy. Kind Regards,

8/10 Buono

Chano

Soggiorno di 2 notti a gennaio 2024
Risposta di VinaP, il giorno 27 gen 2024
Dear Chano,We thank you for choosing our accommodation and service on your recent holiday here in Phuket and also for sharing your review about it. We are happy to know that you have a pleasant stay with us as reflected on the score that you have posted. Please know that it will be our pleasure to serve you again in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Miku

Soggiorno di 3 notti a gennaio 2024
Risposta di VinaP, il giorno 26 mar 2024
Dear Miku,Thank you for your stay and to this perfect rating that you had shared. We are delighted to know that you were happy with our accommodation and services and had a pleasant stay with us. We are looking forward to having you again. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

Behzad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
THE staff are very friendly and helpful. they even help me to get my medicine.
Soggiorno di 9 notti a gennaio 2024
Risposta di VinaP, il giorno 27 gen 2024
Dear Behzad,To be your choice on your holiday is truly an honor to us. We thank you for it and also to this beautiful review that you have posted. We are pleased to learn that you have a pleasant stay with us and happy with the exceptional customer service our team has delivered. With such amazing hotel stay, we hope to welcome you again soon. Always keep safe and healthy. Kind Regards,

8/10 Buono

Junichi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
全体的に良く楽しく過ごさせて頂きました。
Soggiorno di 4 notti a dicembre 2023
Risposta di VinaP, il giorno 27 gen 2024
Dear Junichi,We are grateful that you have chosen to stay with us and also, we appreciate that you have taken few minutes of your busy time to write your experience about your stay. We love to hear that we have met our goal in providing a relaxing and enjoyable stay as you came away from us with happy memories. Please know that we are already looking forward to having you again. Keep safe and healthy always. Kind Regards,

6/10 Soddisfacente

Yoonjeong

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a gennaio 2024
Risposta di VinaP, il giorno 27 gen 2024
Dear Yoonjeong,Thank you for choosing us on your holiday and for sharing your rating about our accommodation and services. We hope that we have provided you the kind of hotel stay that you have expected as we would love to see you again the next time you come back in Phuket. Always keep safe and healthy. Kind Regards,

6/10 Soddisfacente

Kylie

Mi è piaciuto: Pulizia
We liked this hotel, except that the bed was hard as a rock. Would have stayed longer if not for the mattress. Location was great, pool was cute, breakfast reasonable.
Soggiorno di 2 notti a gennaio 2024
Risposta di VinaP, il giorno 27 gen 2024
Dear Kylie,Thank you for staying with us and for sharing your feedback with regards to it. We are delighted to learn that you were pleased on your overall experience with us. However, we sincerely apologize on the only issue that you have experienced. Our guest well-being is highly important to us and we will arrange things that will make them comfortable as long as it is possible. Had you let us know by notifying our team at the front desk or housekeeping about the bed, we can put toppers on it. We hope you will come back to stay with us again and we assure that will make it better if not the best. Always keep safe and healthy. Kind Regards

8/10 Buono

Fanny

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 5 notti a gennaio 2024
Risposta di VinaP, il giorno 17 gen 2024
Dear Fanny,Thank you for choosing us and for sharing your good rating in relation to your stay with us. We loved to learn that you were happy with our accommodation as well as services and you indeed had a pleasant stay with us as reflected on the score that you have given. Please know that we love to serve you again the next time you come back to Phuket. Keep safe and stay healthy always. Kind Regards,

10/10 Eccellente

Colette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed 4 nights and it was lovely. The staff and service is excellent.Check in process was quick.Great location to beach and shops.Would stay here again :) And we received a lovely gift on departure...Thank you Palmyra!!
Soggiorno di 4 notti a gennaio 2024
Risposta di VinaP, il giorno 17 gen 2024
Dear Colette,Thank you for giving us the opportunity to serve you on your recent holiday. We appreciate as well that you put into writing your wonderful experience with us and share it. We are pleased to know that you were happy in everything that we have provided during your stay and you left us with a memorable hotel experience. Thank you for appreciating all our efforts and we assure that will continue in giving our utmost best to deliver the highest quality of service to our guests. We are already looking forward on your next stay with us. Always keep safe and healthy. Kind Regards,

2/10 Terribile

Golnaz

Patong 2024
Jätte trevlig personal. Och centralt till havet och resturanger. Men det behövs renovering på hotellet slitet och vääääldigt lyhörd
Soggiorno di 8 notti a gennaio 2024
Risposta di VinaP, il giorno 17 gen 2024
Dear Golnaz,We are glad to have you on your holiday. Thank you for choosing us. Thank you as well for taking few minutes of your busy schedule to write your valued review. It is our pleasure to learn that our team has delivered an outstanding customer care during your holiday and we are pleased that you have the same thoughts with our other guests with regards to our location which is convenient. Please know that we appreciate your advice on how to improve our accommodation and we ensure that we are now implementing the improvements so that we can provide better stay to our guests in the future. Always keep safe and healthy. Kind Regards,

10/10 Eccellente

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Soggiorno di 3 notti a gennaio 2024
Risposta di VinaP, il giorno 7 feb 2024
Dear Valued Guest,Thank you for staying with us and for sharing your perfect score with regards to your experience with us. We are delighted to learn that you were happy with your stay with us as reflected on the rating that you have given. We then hope that we will be seeing you again in the future. Always keep safe and healthy. Kind Regards,