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Recensioni per Quality Inn & Suites Pearl - Jackson

2.5 out of 5
Quality Inn & Suites Pearl - Jackson
360 Gilchrist Dr, Pearl, MS

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 427 su 953 recensioni" "
Valutazione di 8 - Buono. 301 su 953 recensioni" "
Valutazione di 6 - Soddisfacente. 123 su 953 recensioni" "
Valutazione di 4 - Scarso. 51 su 953 recensioni" "
Valutazione di 2 - Terribile. 51 su 953 recensioni" "

8,2/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Quinyata

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and welcoming
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Quinyata,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 Eccellente

Lois

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The bed was great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 30 apr 2024
Dear Lois,We're thrilled to hear that you found the bed to be great during your stay! Ensuring a comfortable and restful experience for our guests is a top priority, and we're delighted that our bed meets your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic stay in the future. Sincerely, Hotel Manager

10/10 Eccellente

Taylor L

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms are spectacular and breakfast has great options!!!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 24 apr 2024
Dear Taylor L,Thank you for your feedback. We're delighted to hear that you found our rooms spectacular and enjoyed the breakfast options during your stay! Providing comfortable accommodations and a satisfying breakfast experience are top priorities for us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Artaveer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 23 apr 2024
Dear Guest,Thank you for the feedback! We're glad to hear that you had a positive experience overall. If there's anything more we can do to enhance your next visit, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 13 apr 2024
Dear James,Thank you for your great feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

4/10 Scarso

Marcella

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Servizi
Elevator not working sheets not clean not please at all .
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Tesia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property & will stay again
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 11 apr 2024
Dear Tesia,Thank you for your wonderful feedback. We're delighted to hear that you had a great experience during your stay with us! Providing our guests with a wonderful stay is our top priority, and we're thrilled to know that you enjoyed our property. Your feedback is invaluable to us, and we wait to welcome you back for another fantastic stay. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 Eccellente

Prajoth

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Prajoth,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

6/10 Soddisfacente

terry

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear terry,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

4/10 Scarso

Danielle

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Room 309 the smell was terrible. Even the housekeeper agreed. She can in to spray some Meyers cleaning spray in the air conditioner vent and when I asked for another room the hotel staff mentioned it was no available rooms. Thank god we only was able to stay one night because we had a family emergency back home.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Danielle, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 Eccellente

Jessica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean and comfortable. The front desk was very helpful and courteous. We were even offered late check out without having to ask when we showed up after 1am for a room after hours of travel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Jessica,Thank you for your great feedback. We're delighted to hear that you found your room clean and comfortable and that our front desk staff provided helpful and courteous service. It's wonderful to know that we could accommodate your late arrival with a late check-out offer without you even needing to ask. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Allissa

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Allissa,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Buono

Darren

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and fresh with helpful staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 6 apr 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel clean and fresh, and that our staff was helpful during your stay. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best hotel experience ever !
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear Michelle,Thank you for your fantastic feedback. We're thrilled to hear that your stay with us was your best hotel experience ever! Providing exceptional service and creating memorable moments for our guests is what we strive for. Your satisfaction means the world to us, and we're grateful for your kind words. We wait to welcome you back for another outstanding stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Shane

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Shane,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Scarso

Lauri

Viaggio di lavoro
Non mi è piaciuto: Servizi
I have traveled to third world countries and have not been so scared to stay in this place. There is no sound proofing. The people above me yelled, had kids jumping onto the floor. By 9;30 pm it was quiet, but two hours later yelling through out the early morning. I got 3 1/2 hours of sleep. I would not recommend this place to anyone. I have never given a bad rating, but for the first time in my life I felt afraid.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Lauri,We are deeply sorry to hear about your unsettling experience during your stay. Your comfort and safety are paramount, and it's unacceptable that you felt afraid due to noise disturbances. Please accept our sincerest apologies for the inconvenience and distress caused. We take your feedback seriously and will work diligently to address the soundproofing issues to ensure a more peaceful environment for all our guests. Your comments are invaluable in helping us improve, and we truly regret falling short of your expectations.Sincerely, Hotel Manager

8/10 Buono

Jade, McLean

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Corridor carpet area is old and worn. Bathrooms need updating. Breakfast area has been updated.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 27 mar 2024
Dear Jade,We appreciate your observations regarding the corridor carpet and bathrooms. Rest assured, we take all comments seriously and will consider your input for future updates and renovations. We're glad to hear that you noticed improvements in the breakfast area. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
easy check in, spacious rooms, welcoming lobby.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear laura,Thank you for your glowing feedback. We're delighted to hear that you had an easy check-in experience and enjoyed our spacious rooms and welcoming lobby! Providing a seamless and comfortable stay is our priority. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

2/10 Terribile

Mia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 23 mar 2024
Dear Mia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Eccellente

Kurt, North Richland Hills

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 10 apr 2024
Dear Kurt,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Eccellente

Dawn Shawntieal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a great place to stay accommodating and great friendly staff
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 16 mar 2024
Dear Dawn Shawntieal,Thank you for your fantastic feedback. We're thrilled to hear that you had a great stay with us and that our staff provided friendly and accommodating service! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 15 mar 2024
Dear Deborah,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Eccellente

Edward

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very nice and clean with great friendly service
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 15 mar 2024
Dear Edward,Thank you for your glowing feedback. We're thrilled to hear that you had a pleasant stay with us! Providing a clean and welcoming environment, along with friendly service, is our top priority. Your positive feedback is greatly appreciated and will be shared with our team as motivation to continue delivering exceptional experiences to our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

Victoria

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 2 apr 2024
Dear Victoria,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Shenna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
Dear Shenna,Thank you so much for your fabulous feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Eccellente

Shenna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is very nice, rooms are clean
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
Dear Shenna,Thank you for your positive feedback! It's wonderful to hear that you found our staff very nice and the rooms clean. Providing a comfortable and welcoming experience is our priority. We look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager

10/10 Eccellente

Staci

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property at a great price. Would definitely stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 10 mar 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience at our property and found it to be a good value. We appreciate your recommendation and look forward to welcoming you back again in the future!Sincerely, Hotel Manager

10/10 Eccellente

Jamie

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Jamie,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Eccellente

katie, bernice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For the price this hotel was perfect! It was close to the airport and clean.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 6 mar 2024
Dear katie,Thank you so much for your fantastic feedback. We're delighted to hear that our hotel met your expectations, especially in terms of affordability, proximity to the airport, and cleanliness. Providing a comfortable and convenient experience is our goal, and we're pleased to have delivered that for you. We hope to welcome you back in the future! Safe travels!Sincerely, Hotel Manager

4/10 Scarso

Lori

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is a good example of putting lipstick on a pig: fresh paint and floor coverings but otherwise deferred maintenance. Toilet flushed sometimes, I had to remove the tank cover and mess with it. Treadmill did not work, neither did the TV in the exercise room. No butter or peanut butter at breakfast. As we were leaving our room a big daddy long legs went crawling up the wall behind the TV. It was a cheap room and we got what we paid for. The bed was comfortable, that’s about it.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 5 mar 2024
Dear Lori,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 Eccellente

Jeremy

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 23 mar 2024
Dear Jeremy,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Eccellente

Flavius

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and pleasant stay , this motel has newly remodeled large rooms very clean and I will return if in the area. Definitely recommend to others.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 28 feb 2024
Dear Flavius,Thank you for your great feedback. We're delighted to hear about your very nice and pleasant stay! It's fantastic that you enjoyed our newly remodeled large rooms and found them clean. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you're in the area. Sincerely, Hotel Manager

8/10 Buono

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, recently refurbished hotel. Not much for dining right there. One exit done there are plenty of restaurants and a movie theatre.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 27 feb 2024
Dear David,Thank you for your kind feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Eccellente

Nychae

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked my stay. It was quiet, and convenient close the airport about 7 min in a good part of town. My room I had no issues at all it was very clean. The staff was a little short spoken when i arrived, but I understand not everyone is going to be as social as me.. Waffle House, subway across the street. Gas stations on both sides. I door dashed some food from what I can remember there was options close by. Basics McDonald’s , Wendy’s etc. plus they have breakfast which wasn’t bad at all. Fruits, bread/ bagels, cereal, muffins, biscuits and gravy, waffle maker, sausage, eggs, cereal, yogurt, coffee.. I mean you have done good options.. You can’t go bad with the pricing.. overall I’d definitely come back for sure thank you for the quiet stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 27 feb 2024
Dear Nychae,Thank you for your great feedback! We're thrilled to hear you enjoyed your quiet and convenient stay close to the airport! Your satisfaction with the cleanliness and breakfast options delights us. We appreciate your understanding of the staff and value your detailed feedback. We look forward to welcoming you back soon!Sincerely, Hotel Manager

2/10 Terribile

Javier

Non mi è piaciuto: Condizioni e dotazioni della struttura
I couldn’t sleep all night people next door had a party all night long! I call front desk at 2 am asking them to check on that the person at the front desk started telling me for me to go outside and tell them. Party ended at 5:30 am I do not recommend this hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 26 feb 2024
Dear Javier,We sincerely apologize for the disturbance you experienced during your stay. It's disappointing to hear about the party next door and the unsatisfactory response from our front desk. We take this seriously and will address the communication breakdown to ensure better service. Your feedback is valuable, and we regret that your experience fell short. We appreciate your understanding and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager

10/10 Eccellente

Narendrareddy

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 25 feb 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay. If there's anything specific that made your visit enjoyable, please feel free to share so we can continue providing top-notch service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Eccellente

Danyelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 25 feb 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to receive such positive feedback. If there's anything specific that made your stay exceptional, please feel free to share so we can continue providing top-notch service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Eccellente

Joseph, HERNANDO

Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear Joseph,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Eccellente

Kenyatta

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 20 feb 2024
Dear Kenyatta,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 Buono

Quynh

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Everything is good. Except there are some crumbs on the chair and couple of candy arouNd the night stand
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 19 feb 2024
Dear Quynh,Thank you for your glowing feedback. We're pleased to hear that overall, your experience was good. However, we apologize for any oversight in cleanliness regarding the crumbs on the chair and candies around the nightstand. Your comments are important to us, and we will address these concerns with our housekeeping team to ensure a more thorough inspection in the future. We hope to have the opportunity to welcome you back for an even more comfortable stay.Sincerely, Hotel Manager

8/10 Buono

Elizabeth

Excellent price. Room was very clean. Bed comfortable. Breakfast good. The front staff is as not friendly however.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 17 feb 2024
Dear Elizabeth Thank you for providing your feedback on your recent stay. We're pleased to hear that you found the price excellent, the room very clean, the bed comfortable, and the breakfast good. However, we apologize for any less-than-friendly interactions with our front staff. Hospitality and friendliness are important to us, and we'll address this internally to ensure a more positive experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Eccellente

Kadarious

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet, comfortable beds
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 17 feb 2024
Dear Kadarious,Thank you for your positive feedback! It's great to hear that you found our Quiet and the bed comfortable during your stay. Providing excellent customer service and a comfortable environment are top priorities for us. If you have any additional comments or suggestions, feel free to share them. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

8/10 Buono

Gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The traffic makes it difficult to access the property.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 16 feb 2024
Dear Gregory,Thank you for your kind feedback. We apologize for any inconvenience caused by the traffic affecting access to our property. Your feedback is valuable, and we'll explore potential solutions to improve the accessibility for our guests. We strive to enhance the overall experience for our guests.Sincerely, Hotel Manager

10/10 Eccellente

Regina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager., il giorno 7 feb 2024
Dear Regina,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Buono

Luz

Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager., il giorno 7 feb 2024
Dear Luz,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

4/10 Scarso

Roberta

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
The room wasn't clean, hair in shower, the inside rim of the toilet was dirty. The dust on the furniture and lamps
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager., il giorno 5 feb 2024
Dear Roberta,Thank you for your kind feedback. we are disappointed to note that your overall experience of the stay was unsatisfactory. we will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager

6/10 Soddisfacente

luke

Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear luke,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Eccellente

Megan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only place I will stay at when I come to Jackson. The older gentleman that works here I forgot his name has been so friendly and kind every time I come and stay. I hope to see him again on my next stay
Risposta di Hotel Manager., il giorno 5 feb 2024
Dear Megan,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 Eccellente

Mary, Waveland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager., il giorno 2 feb 2024
Dear Mary,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Scott

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear Scott,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager