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Recensioni per Red Roof Inn Pensacola – I-10 at Davis Highway

2 out of 5
Red Roof Inn Pensacola – I-10 at Davis Highway
7340 Plantation Rd, Pensacola, FL

Recensioni

5,6
Valutazione di 10 - Eccellente. 162 su 1004 recensioni" "
Valutazione di 8 - Buono. 193 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 189 su 1004 recensioni" "
Valutazione di 4 - Scarso. 187 su 1004 recensioni" "
Valutazione di 2 - Terribile. 273 su 1004 recensioni" "

5,8/10

Pulizia

6,6/10

Personale e servizio

5,0/10

Servizi

5,6/10

Condizioni e dotazioni della struttura

5,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

Leopoldo

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
NO RED-ROOF Standard
La struttura non è dello standard di RED-ROOF che conoscevo da miei precedenti soggiorni. Pavimento sporco, Telecomando TV che non funzionava. No frigorifero, no bollitore acqua etc. Per il mio tour ho poi proseguito con altre catene. Mi spiace
Soggiorno di 1 notte ad aprile 2022

6/10 Soddisfacente

Rhyiel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front desk was rude.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton RediResponse Specialist, il giorno 22 apr 2024
Dear Rhyiel,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We value you as our guest and welcome your 3/5 score. However, you indicated that your staff encounter was less than ideal. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

2/10 Terribile

Makayla

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sashauna RediResponse Specialist, il giorno 18 apr 2024
Hello Makayla,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Sarah

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi
No fridge or microwave in room. Room was clean. Diesel trucks lined the road every night so it was a tight squeeze getting in the hotel parking lot. You get what you pay for. For the price it was good overall. Would I stay again? Maybe if I was on a low tight budget like this time.
Risposta di Sashauna RediResponse Specialist, il giorno 17 apr 2024
Dear Sarah,Thank you for taking the time to tell us about your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was thrilled to see you were pleased with the cleanliness of the room, prompting your 3/5 score. However, it's truly disheartening to see you highlight that you had difficulty getting in the parking lot. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. In regards to the amenities mentioned, I saw where you booked a standard two full beds which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. Please know that at Red Roof we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

8/10 Buono

Victoria

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Quiet and clean, good room temperature but bed a little worn down. Overall, a pleasant stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sashauna RediResponse Specialist, il giorno 17 apr 2024
Dear Victoria,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quietness of the location, the good room temperature and the cleanliness. However, it's truly disheartening to see you highlight that you were disappointed with the condition of the bed. Nevertheless, I am so glad you still had a pleasant stay, resulting in your 4/5 score. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Eccellente

Raul

Soggiorno di 14 notti a marzo 2024

6/10 Soddisfacente

crystal

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was okay staying at this hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Sashauna RediResponse Specialist, il giorno 12 apr 2024
Dear Crystal,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 Terribile

matthew

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton RediResponse Specialist, il giorno 9 apr 2024
Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

8/10 Buono

Sam

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Olivia RediResponse Specialist , il giorno 8 apr 2024
Hello Sam, The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 Terribile

Jace

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Terrible. It was so disgusting I turned my key back in and went to another hotel. I would NEVER recommend this hotel to anyone at any price. The receptionist refused to give me a refund. Would not even give it one star. I’m dissapointed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton Rediresponse Specialist, il giorno 3 apr 2024
Dear Jace,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's regrettable to read that you had a less than desirable experience. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 Terribile

Taylor

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The outside was very dirty and even the sign was not in good condition.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton RediResponse Specialist, il giorno 3 apr 2024
Dear Taylor,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was disappointed to read that the appearance of the outside was less than ideal. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Eccellente

Raul

Soggiorno di 5 notti a marzo 2024
Risposta di Sashauna RediResponse Specialist, il giorno 28 mar 2024
Hello Raul,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Buono

Collette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
wish they had better TV channel options. All of the kid options were pay per view
Soggiorno di 2 notti a marzo 2024
Risposta di Linton RediResponse Specialist, il giorno 24 mar 2024
Dear Collette,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your 4/5 score. However, you indicated that you wish we had better TV channel options. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Falon

Soggiorno di 2 notti a marzo 2024
Risposta di Sashauna RediResponse Specialist, il giorno 10 apr 2024
Hello Falon,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 Soddisfacente

molly

Viaggio con animali domestici
Non mi è piaciuto: Condizioni e dotazioni della struttura
The bed was extremely thin and uncomfortable, the flipping seat in the bath was not able to be moved upright and was rusted, and the tv guide was not functioning. I have had positive experiences at other Red Roof Inns and was disappointed in this one along with no information shared prior regarding pet policies where I was traveling for plans to include a night out without my dog but was unable to leave him unattended in the room.
Soggiorno di 2 notti a marzo 2024
Risposta di Olivia RediResponse Specialist , il giorno 19 mar 2024
Thank you, Molly, for telling us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am disappointed that your experience was less than ideal due to the bed you found to be thin and uncomfortable, the bath seat was not able to move and all the other concerns mentioned. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 Soddisfacente

Steve

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Good value and able to travel with medium size dog. Room was older but clean. Minimal amenities. Easy location surrounded by restaurants and retail choices. Okay for a quick, overnight stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Kerry-Lee RediResponse Specialist, il giorno 16 mar 2024
Dear Steve,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was happy to read though your room was older, it was clean, we were close to restaurants, and you were able to bring your pet. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Patricia

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Very hard to locate from Davis. Communication with desk clerk difficult. Room satisfactory for rate
Soggiorno di 1 notte a marzo 2024
Risposta di OnielRediresponse Specialist, il giorno 13 mar 2024
Hi Patricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's really nice that you took liking to our prices, however, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described.Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Buono

Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked it . It was good . But it was clean but it could of been more cleaner . But it was nice !
Soggiorno di 1 notte a febbraio 2024
Risposta di Sashauna RediResponse Specialist, il giorno 26 feb 2024
Dear Juan,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad you liked your stay and it was good, prompting your 4/5 score. We will take your comments about the cleanliness into consideration to make changes to improve our customer experience.Please know that at Red Roof we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Eccellente

Jim

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Needs updating
Soggiorno di 1 notte a febbraio 2024
Risposta di Linton RediResponse Specialist , il giorno 22 feb 2024
Dear Jim,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your perfect scoring. However, you stated that our hotel needs updating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the location
Soggiorno di 7 notti a febbraio 2024
Risposta di Linton RediResponse Specialist , il giorno 21 feb 2024
Dear Brian,Thank you for sharing your thoughts on your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's good to read that you were fond of our location, which resulted in your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Eccellente

Gary, Littleton

Soggiorno di 1 notte a febbraio 2024
Risposta di Sashauna RediResponse Specialist, il giorno 20 mar 2024
Hello Gary,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 Soddisfacente

david

Viaggio di coppia
Non mi è piaciuto: Servizi
Just a room. They required a $50.00 cash deposit, so if you do not carry cash you will be in trouble. Stayed 4 nights and no maid service during the stay. Room had a iron but no ironing board. No fridge, no microwave, and tiny bathroom. At check out had to wait for them to inspect the room to get my deposit back. Will not be going back.
Soggiorno di 4 notti a gennaio 2024
Risposta di Recordo Rediresponse Specialist , il giorno 3 feb 2024
Hello David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's disheartening to hear that your stay fell short due to the size of our bathroom not to your liking, a missing iron board, a required deposit, along with other highlighted concerns. Red Roof apologize for the highlighted poor experience.Please consider exploring our room option to select the one that best suits your needs. Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Eccellente

Vincent

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very friendly and did all they could to make my stay the best! It is in a wonderful and safe area with plenty of restaurants and shops nearby. Right off the interstate.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sashauna RediResponse Specialist, il giorno 31 gen 2024
Dear Vincent,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the safe area, the proximity to the interstate and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 Terribile

Quejuanakeii

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Linton RediResponse Specialist , il giorno 21 gen 2024
Hello Quejuanakeii, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Linton RediResponse Specialist, il giorno 11 gen 2024
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Eccellente

Dejanae

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Linton RediResponse Specialist, il giorno 10 gen 2024
Hello Dejanae, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 Eccellente

Anessia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Convenient
Clean room, friendly staff with great customer service. This was an overnight stay during our travel. Close to I-10, restaurants and shopping centers.
Soggiorno di 1 notte a dicembre 2023
Risposta di Linton Rediresponse Specialist, il giorno 30 dic 2023
Hi Anessia,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's rewarding to read that our clean room, friendly staff and close proximity to stores met your needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 Terribile

Vera

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
I had to leave an hour after leaving. My skin started breaking out.
Soggiorno di 1 notte a dicembre 2023
Risposta di Linton Rediresponse Specialist , il giorno 30 dic 2023
Dear Vera,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was saddened to hear about your stay been cut short. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Regards,Red Roof Management

10/10 Eccellente

Kindric

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice and quite hotel recommend if your visiting for small time
Soggiorno di 4 notti a dicembre 2023
Risposta di Antonio,RediResponse Specialist, il giorno 27 dic 2023
Dear Kindric,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It’s great to hear that you found our property to be conveniently located and tranquil. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 Buono

Jerry W.

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very convenient to the freeway and dinning. Everyone was really nice
Soggiorno di 1 notte a dicembre 2023
Risposta di Carla RediResponse Specialist, il giorno 26 dic 2023
Dear Jerry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with our staff and the convenience of our location to the free way as well as dinning areas. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 Terribile

Tameko

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Unhappy camper
No heat, no fridge, no microwave, tv didn’t work to remotes, and had a musty smell or pet smell 3rd attempt and overall not satisfied at all!!!
Soggiorno di 2 notti a dicembre 2023
Risposta di LaTunde Murrant. Rediresponse Specialist, il giorno 23 dic 2023
Dear Tameko,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor you encountered, having no heat and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration and shared with management to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Eccellente

Lashanta

Soggiorno di 1 notte a dicembre 2023
Risposta di Gabrielle RediResponse Specialist, il giorno 11 gen 2024
Thank you for taking a moment to leave a review, Lashanta. The staff and I at the Red Roof Inn Pensacola – I-10 at Davis Highway appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 Buono

Jason

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
The management was extremely friendly
Soggiorno di 1 notte a dicembre 2023
Risposta di Adraine RediResponse Specialist, il giorno 18 dic 2023
Hello Jason,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 4/5 score following your stay. I am happy to read that you found the management team to be extremely friendly. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

james

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 7 dic 2023
Thank you, James, for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Ashante

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and clean also great staff members
Soggiorno di 4 notti a novembre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 28 nov 2023
Hello Ashante,Thank you so much for posting a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with with the cleanliness of our hotel and the impression our staff members left with you, as you stated they were great. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Thank you again, Ashante, for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 19 nov 2023
Thank you, David for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 Terribile

Rafael

Viaggio di lavoro
No hot water.
Soggiorno di 1 notte a novembre 2023
Risposta di Sashauna Red Roof Management , il giorno 15 nov 2023
Dear Rafael,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the lack of hot water is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have shared your feedback with management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

4/10 Scarso

Amya

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Dannielle Rediresponse Specialist, il giorno 6 nov 2023
Hello Amya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Terribile

Salvador

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very rude and prejudice place to be at, the hotel is also very hazardous and unsafe environment I wouldn’t recommend staying here.
Soggiorno di 1 notte a ottobre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 24 ott 2023
Dear Salvador,Thank you for your recent review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. The situation you described regarding the less than ideal encounter you had at our hotel and the unsafe environment is truly regrettable. I sincerely apologize for your experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Yvette, Tallahassee

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Every towel I had was dirty/stained, bedding was tattered somewhat dirty
Soggiorno di 1 notte a ottobre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 24 ott 2023
Dear Yvette,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. We appreciate your 3/5 rating. However, please accept our sincerest apologies for the uncleaned, and stained towels and the condition of the bedding you described. At Res Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Buono

Philip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
stayed here during parent's final days
Used to be we'd have a small fridge & microwave in the room. I was here for almost a week and really needed these amenities.
Soggiorno di 3 notti a ottobre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 1 nov 2023
Hi Philip,The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway thanks you for your 8/10 rating. We certainly take missing amenities very seriously as we ensure our guests satisfaction. Upon investigation, I saw where a Standard King room was reserved and the listed amenities are a part of the package. I sincerely apologize if this wasn't disclosed prior to check-in. On your next stay should you require a microwave or refrigerator, please consider one of our Deluxe or Superior room. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 Scarso

Esteban

Room had a smell the bed you could feel the springs very uncomfortable and the crowd outside smoking weed and drinking not satisfied at all
Soggiorno di 1 notte a ottobre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 21 ott 2023
Dear Esteban,We are sorry to hear your recent experience at the Red Roof Inn Pensacola – I-10 at Davis Highway did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 Scarso

uma vasu ravi

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Needs to improve a lot, toilet, flush out not in good condition, staff are good, night lots of shoutings from neighbors
Soggiorno di 1 notte a ottobre 2023
Risposta di Koki, il giorno 16 ott 2023
Thank you for your feedback.

8/10 Buono

Allen

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Good location
Good location
Soggiorno di 1 notte a ottobre 2023
Risposta di koki, il giorno 11 ott 2023
Thank you

8/10 Buono

Preston

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 27 ott 2023
Thank you for being our guest, Preston, at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Buono

Donald

Soggiorno di 1 notte ad agosto 2023
Risposta di Chevanese RediResponse Specialist, il giorno 13 set 2023
Hello Donald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

8/10 Buono

Tracy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
There were suspicious people hanging around the properties.
Soggiorno di 3 notti ad agosto 2023
Risposta di Chevanese RediResponse Specialist, il giorno 13 set 2023
Dear Tracy,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad we earned your 4/5 score. However, I was saddened to read that our clientele wasn't to your liking. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Ruben

Viaggio con la famiglia
Soggiorno di 1 notte a settembre 2023
Risposta di Chevanese RediResponse Specialist, il giorno 27 ott 2023
Hello Ruben,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Tim

Soggiorno di 2 notti a settembre 2023
Risposta di Abigail RediResponse Specialist, il giorno 8 set 2023
Hello Tim,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Decent budget inn, will stay again.
Lot Surrounded by Beautiful, mature trees. Affordable, bug free, pay nonrefundable fee to save to save even more. There was also a $50 deposit, and it was refunded at site at check out. Reasonably clean. Floors in every budget motel I’ve stayed in will get feet dirty, so I just wear dark socks and or sandals, but mostly nothing visibly dirty except in some corners, but I’m a house cleaner, so I look for that on a job And not a big deal to me if I’m not on a job. updated, comfortable beds. Tiny square refrig and microwave for more ,courteous Staff. ground floor as requested, parking right outside exterior room enterance,minor things that didn’t bother me: sink drained slower due to sink stopper not unengaging. Mentioned at checkout just so management knew and work order for scheduled repair already, musty room smell, due to heat, humidity if doors to rooms are open for any significant time. I didn’t notice the odor after in there for a few minutes and it didn’t bother my family at all. Kids stay free and one pet which is nice. stressful to get out off since we had to cross a lot of lanes to go where we wanted or make an u turn, but there was a back way in as well. Left message to get earlier checkin which they didn’t get but 2 pm checkin was no problem. ice, vending machine and room coffee maker. Waffle House within stones throw and a sports bar nearby. Door used easy card, deadbolt work? Chain lock broken, quiet, fans on. Will stay again.
Soggiorno di 4 notti ad agosto 2023
Risposta di LaTunde Murrant. Rewards Specialist, il giorno 7 set 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof value you as our guest and welcome your 8/10 score. It's great to know that you appreciate that the lot is surrounded by beautiful, mature trees, our comfortable beds and all the positive comments that you highlighted. However, regarding your comment that the sink drained slower, musty room smell and any other concerns stated. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist