2 piscine all'aperto, cabanas (a pagamento), ombrelloni da piscina

Recensioni per DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4 out of 5

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 503 su 1000 recensioni" "
Valutazione di 8 - Buono. 206 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 144 su 1000 recensioni" "
Valutazione di 4 - Scarso. 79 su 1000 recensioni" "
Valutazione di 2 - Terribile. 68 su 1000 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Heath

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service
Soggiorno di 2 notti a maggio 2024
Risposta di Brian N., il giorno 21 mag 2024
Thank you for choosing to spend your recent summer getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Pretty cactus garden!
Soggiorno di 3 notti a maggio 2024
Risposta di Brian N., il giorno 21 mag 2024
Thank you for choosing to spend your recent summer getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

6/10 Soddisfacente

Angela

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Brian N., il giorno 21 mag 2024
Thank you for choosing to spend your recent summer getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is very convenient for all the things we like to do when in Scottsdale.
Soggiorno di 2 notti a maggio 2024
Risposta di Brian N., il giorno 21 mag 2024
Thank you for choosing to spend your recent summer getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Yuan

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a maggio 2024
Risposta di Brian N., il giorno 15 mag 2024
Thank you for choosing to spend your recent summer getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2024
Risposta di Brian N., il giorno 15 mag 2024
Thank you for choosing to spend your recent summer getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

pamela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the resort
Soggiorno di 2 notti a maggio 2024
Risposta di Brian N., il giorno 12 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

4/10 Scarso

Stephanie

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great location, rooms are dated and don’t function adequately.
Soggiorno di 3 notti a maggio 2024
Risposta di Brian N., il giorno 12 mag 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. Please know we are always happy to assist with a room move if desired and another is readily available. We really do hope you will give us a second chance in the near future to provide a much better stay.

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Brian N., il giorno 12 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

8/10 Buono

Jason

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I celebrated our one year anniversary at this hotel and just this past week celebrated our 20 year anniversary. The staff was lovely and the property is still beautiful. The rooms are spacious and I love that there’s a Starbucks in the lobby. The only thing I would say is that I think it’s time they maybe did a room revamp/update. I believe the rooms are the exact same that they were 20 years ago. But either way, our stay was lovely and nostalgic.
Soggiorno di 5 notti ad aprile 2024
Risposta di Brian N., il giorno 10 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Qiara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is my 2nd time staying here, I love this place!
Soggiorno di 3 notti a maggio 2024
Risposta di Brian N., il giorno 8 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!
Soggiorno di 2 notti a maggio 2024
Risposta di Brian N., il giorno 6 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Ilona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Brian N., il giorno 4 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

8/10 Buono

Kayla

Soggiorno di 3 notti ad aprile 2024
Risposta di Brian N., il giorno 4 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Felipa M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Brian N., il giorno 5 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Nanette

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Brian N., il giorno 3 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

6/10 Soddisfacente

Brenda

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ga e us a $50 room credit because our room wasn’t ready after 4pm.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brian N., il giorno 30 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. We really do hope you will give us a second chance in the near future to provide a much better sta

10/10 Eccellente

Karla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Brian N., il giorno 30 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

2/10 Terribile

Jennifer

Soggiorno di 1 notte ad aprile 2024
Risposta di Brian N., il giorno 18 mag 2024
We're sorry to see that you didn’t enjoy your stay. Please reach out to us directly at the resort. We would love to learn more details about your stay and how we can improve. Thanks for taking the time to give us your review.

6/10 Soddisfacente

Haley

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 30 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. We really do hope you will give us a second chance in the near future to provide a much better stay.

10/10 Eccellente

Karone

Mi è piaciuto: Personale e servizio e servizi
Enjoyed the property and breakfast
Soggiorno di 3 notti ad aprile 2024
Risposta di Brian N., il giorno 28 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Maddie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I’m
Soggiorno di 3 notti ad aprile 2024
Risposta di Brian N., il giorno 28 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

4/10 Scarso

Terrill, Colorado Springs

Viaggio di coppia
I have always been a Doubletree fan whether traveling with my company or just with my wife for vacation and they have always exceeded expectations. I’m am disappointed to report that this 5 day stay was I believe well below Hilton standards. I’ll start with saying that the grounds were beautiful and well groomed. The room we stayed in (4102) was the opposite. When asked we requested daily housekeeping. The showed up three out of the 5 days and I messaged via Hilton Honors to request they come. The beds were made but that was it, no replenishment of coffee or bath items. The air conditioning was almost nonexistent. We kept it at 60 and the room barely cooled off. I requested a fan from housekeeping which took two days and two reminders to receive. Anyway I think you get the point. Hilton Doubletree you’re better than this.
Soggiorno di 5 notti ad aprile 2024
Risposta di Brian N., il giorno 23 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. Please know we are always happy to assist with a room move if desired and another is readily available. We really do hope you will give us a second chance in the near future to provide a much better stay.

8/10 Buono

Katherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 23 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

6/10 Soddisfacente

Kathy

Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 20 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Tareq

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Needs a little TLC but overall good.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brian N., il giorno 20 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

6/10 Soddisfacente

Karen

Soggiorno di 3 notti ad aprile 2024
Risposta di Brian N., il giorno 8 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

6/10 Soddisfacente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice facility and setting. Good location to very nice restaurants and downtown Scottsdale. Customer services could improve.
Soggiorno di 4 notti ad aprile 2024
Risposta di Brian N., il giorno 19 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

ibrahim asghar

Soggiorno di 4 notti ad aprile 2024
Risposta di Brian N., il giorno 8 mag 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 19 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Ross, Berkeley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice ambience. Nice rooms, good pool set up. Restaurant was uninspiring (quality was fine, menu was just bland)
Soggiorno di 1 notte ad aprile 2024
Risposta di Brian N., il giorno 19 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

8/10 Buono

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Servizi
The only negative is the AC in our room didn’t work well.
Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 15 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. Please know we are always happy to assist with a room move if desired and another is readily available. We really do hope you will give us a second chance in the near future to provide a much better stay.

6/10 Soddisfacente

Jeff

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a sleepless night due to two Yorkie’s nonstop barking from 2:00-3:00 am. 2nd night had to switch rooms. Great property but unfortunate circumstance for me.
Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 15 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. Please know we are always happy to assist with a room move if desired and another is readily available. We really do hope you will give us a second chance in the near future to provide a much better stay.

6/10 Soddisfacente

DALYA

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very outdated rooms
Soggiorno di 2 notti ad aprile 2024
Risposta di Brian N., il giorno 16 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. Please know we are always happy to assist with a room move if desired and another is readily available. We really do hope you will give us a second chance in the near future to provide a much better stay.

4/10 Scarso

Manjot

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There were bed bugs in the room we stayed at. Got bit multiple times, had to go wash all clothing at laundromat, and ointments for bites. Extremely unpleasant to have experienced this while staying one night. Submitted a report and hoping to get compensation and the facility does a thorough cleaning of rooms before allowing guests to stay there.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brian N., il giorno 10 apr 2024
The hotel will follow up with you once the reports comes in

10/10 Eccellente

JIM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is an awesome place to stay. Everything is clean and staff was great. Plus the food is good here as well. Great location.
Soggiorno di 4 notti ad aprile 2024
Risposta di Jeff Cokefair - Director of Resort Operations , il giorno 10 apr 2024
Thanks for taking the time to share your experience. We will be sure to share with our team. Please come back and see us again soon.

8/10 Buono

gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Needs more chairs around pool
Soggiorno di 3 notti ad aprile 2024
Risposta di Brian N., il giorno 7 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First of all, this property is beautiful. The grounds - trees, plants, buildings, pools - are well maintained and lovely. I love how the pools offer many points of entry so that entry stairs do not get clogged. Have to get out early to secure a chair though! The room has very high ceilings and feels very large! Lots of room and wonderful walk out patio or balcony. Location is great! 5 minutes from Old Town. Staff was great. At check-in, the young lady noticed I was on crutches and we had booked a second level room. She helped me pick it out an alternate room that was absolutely perfect and helpful so I didn't have to battle the stairs every time I wanted to go to the room. Perfect room!
Soggiorno di 4 notti a marzo 2024
Risposta di Jeff-Director of Resort Operations, il giorno 5 apr 2024
So glad you enjoyed the property. I will be sure to share your feedback with our Team, especially Abby, as I see she made a great impression on you. We greatly appreciate the feedback. We hope to see you again soon, here in Scottsdale.

4/10 Scarso

William

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No towels in room. Ran out of toilet paper and conditioner. Guests left trash all over pool. No chairs available. Dog poo in grass.
Soggiorno di 4 notti a marzo 2024
Risposta di Brian N., il giorno 3 apr 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. We really do hope you will give us a second chance in the near future to provide a much better stay.

10/10 Eccellente

Cindy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The canyon club breakfast and staff was exceptional. The grounds were beautiful and well kept. Loved the evening performers and lobby lounge area. Would definitely stay here again.
Soggiorno di 2 notti a marzo 2024
Risposta di Brian N., il giorno 3 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Clifford

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great resort. It was a bit cold outside so the pool was too cold to stay in for an extended period. The Hot Tub was not working so that was a bummer. Food was great and very clean resort.
Soggiorno di 1 notte a marzo 2024
Risposta di Jeff-Director of Resort Operations, il giorno 1 apr 2024
Thanks so much for the praise of the property. We did have a few days of chilly weather. The hot tub a popular destination, did have some mechanical issues but our Maintenace team got it back up and running the next day. I will be pleased to share your compliment to the F&B Team. We do hope to have you back to the Doubletree Scottsdale Paradise Valley again soon.

6/10 Soddisfacente

Kevin

Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Jeff-Director of Resort Operations, il giorno 1 apr 2024
It sounds like we fell a bit short on your stay here at The Doubletree Scottsdale Paradise Valley. We pride ourselves in offering beautiful grounds and a friendly staff. We do hope to have you back to Paradise Valley again soon.

8/10 Buono

Jill Marie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Could not control temperature of the room. Had to have maintenance change it as needed. No microwave. Small bathroom and felt dirty.
Soggiorno di 4 notti a marzo 2024
Risposta di Jeff-Director of Resort Operations, il giorno 1 apr 2024
So sorry about temperature control. I am glad Maintenace was able to help. Unfortunately, no microwaves in the room, but we can add one if needed. I do hope you are able to come again and enjoy our beautiful grounds and friendly staff.

2/10 Terribile

Jordan

Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No working shower. Broken tv. Terrible customer service
Risposta di Jeff-Director of Resort Operations, il giorno 1 apr 2024
So sorry about your experience. We allowed you to stay after a rough first night of noise from your room. Second day a domestic disturbance was issues by Paradise Valley Police were called. We had many complaints from your neighbours regarding the noise. I am sorry you were disappointed as we provided a complimentary upgrad to one of our nicest suites.

6/10 Soddisfacente

Joan

Soggiorno di 2 notti a marzo 2024
Risposta di Brian N., il giorno 19 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

6/10 Soddisfacente

Erika

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bathrooms need to be renovated. Air conditioning didn’t work very well. Not nearly enough chairs around the pools.
Soggiorno di 5 notti a marzo 2024
Risposta di Brian N., il giorno 28 mar 2024
I sincerely apologize for your disappointment while staying with us. We have shared your comments with our team, as this is not the experience we want any of our guests to face. Please know we are always happy to assist with a room move if desired and another is readily available. We really do hope you will give us a second chance in the near future to provide a much better stay.

8/10 Buono

Nelson H

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We liked the pool, restaurant, pool bar and room overall. However the room cooling system did not work very well.
Soggiorno di 5 notti a marzo 2024
Risposta di Brian N., il giorno 27 mar 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Ivette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Brian N., il giorno 29 mar 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

8/10 Buono

Govinda

Soggiorno di 1 notte a marzo 2024
Risposta di Brian N., il giorno 16 apr 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!

10/10 Eccellente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Liked the pool, wish I had stayed longer
Soggiorno di 1 notte a marzo 2024
Risposta di Brian N., il giorno 26 mar 2024
Thank you for choosing to spend your recent getaway with us! We are very happy to know you had a great time and enjoyed yourselves and hope to welcome you back again soon!