Cassaforte in camera, una scrivania, ferro/asse da stiro

Recensioni per Renaissance Phoenix Glendale Hotel & Spa

4 out of 5
Renaissance Phoenix Glendale Hotel & Spa
9495 West Entertainment Boulevard, Glendale, AZ

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 659 su 1008 recensioni" "
Valutazione di 8 - Buono. 177 su 1008 recensioni" "
Valutazione di 6 - Soddisfacente. 87 su 1008 recensioni" "
Valutazione di 4 - Scarso. 38 su 1008 recensioni" "
Valutazione di 2 - Terribile. 47 su 1008 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Zaira

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a maggio 2024
Risposta di GM , il giorno 6 mag 2024
Dear Zaira, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Renaissance Glendale Management

10/10 Eccellente

Tabbitha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Renaissance Glendale Management, il giorno 29 apr 2024
Dear Tabbitha,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Juan Carlos

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice hotel and very clean. Comfortable bed and amenities.
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 18 apr 2024
Dear Juan Carlos, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, comfortable bed, and amenities made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Renaissance Glendale Management

4/10 Scarso

Allen

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Check in was very stressful and a bad experience, they had the door locked so we couldnt get in, the valet said he left his key at home and couldnt open the door for us either, the staff at the counter could see us and could hear the valet banging on the window but they still wouldnt open the door, we had to wait till a guest showed up before the door would open so we can get inside to check in.
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 17 apr 2024
Dear Allen, We would like to extend our sincerest apologies for any inconvenience you may have experienced during your check-in process. Please know that we greatly value your feedback, and we will make every effort to address the issues you have raised in order to improve our services and provide a more satisfactory experience for our guests. We hope to host you again for a more favorable impression. Sincerely, Renaissance Glendale Management

10/10 Eccellente

Marcos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 2 notti ad aprile 2024
Risposta di Renaissance Glendale Management, il giorno 17 apr 2024
Dear Marcos,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

6/10 Soddisfacente

Robert

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
A higher standard poorly executed. Let me start by saying I went back and forth deciding between this '4 star' property and the 3 star properties next door. The 3 stars were rated higher by travelers but this was a 'nicer' place. What I gave up was free breakfast and free parking for a nicer room and hopefully experience for a getaway with the wife. Unfortunately when we pulled back the sheets the bed looked laid in and the sheet was stained. We called the front desk to request the bed be redone and it took the guy over a half hour to come change the sheets (it was past 11pm by then.). He brought the wrong size and only had a top and bottom sheet. We were tired and helped him make the bed. He tried to make the situation right but admitted making beds wasn't a skill he had. The next day I asked the cleaning lady to change everything which she did. Needless to say it wasn't the romantic experience we hoped for. $20/night to park. When I checked out the front desk lady asked if there were any problems and when I shared what had happened she asked if they had given us anything for trouble. I stated no and she asked if I was a Bonvoy member (I'm not) and then she waited a moment and asked me if I wanted a printed receipt-so I guess if you're a member and get the dirty sheet experience they do something for you and if not then your SOL. If I had to choose again I would have stayed at one of the 3 stars places next door, saved some $ and had a free breakfast and parking.
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 16 apr 2024
Dear Robert, We apologize that your stay left you underwhelmed. I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail and that we did not tend to your concerns promptly. We appreciate you staying with us and hope to better serve you on a future visit. Sincerely, Renaissance Glendale Management

10/10 Eccellente

RAUL

Soggiorno di 1 notte a marzo 2024
Risposta di Renaissance Glendale Management, il giorno 1 mag 2024
Dear Raul,Thank you for providing feedback about your recent stay with us. I'm happy to read that we exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Siovhan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding, all around. Great pool area, plenty to walk to.
Soggiorno di 4 notti ad aprile 2024
Risposta di GM, il giorno 12 apr 2024
Dear Slovhan, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our amenities and location. Please revisit us upon your return to the area. Best, Renaissance Glendale Management, GM

10/10 Eccellente

Todd

Viaggio di coppia
Mi è piaciuto: Servizi
Wish the lights in bathroom were a little brighter. Washing machine on the 7th floor didn’t work
Soggiorno di 5 notti ad aprile 2024
Risposta di Renaissance Glendale Management, il giorno 9 apr 2024
Dear Todd,Thank you for providing detailed feedback about your recent stay with us. I'm pleased to see that overall you enjoyed your stay. I'll be sure to inform the Engineering team to take a look at the washing machine. We hope to see you again soon.

6/10 Soddisfacente

Ann

Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 28 apr 2024
Dear Ann, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Renaissance Glendale Management

10/10 Eccellente

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property with good amenities.Quiet room with a good bed.Great coffee in the cafe.
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 4 apr 2024
Dear Lisa, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Renaissance Glendale Management

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a marzo 2024
Risposta di Renaissance Glendale Management, il giorno 29 apr 2024
Dear Jennifer,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 31 mar 2024
Dear Elizabeth, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Renaissance Glendale Management

10/10 Eccellente

Ricardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Renaissance Glendale Management, il giorno 1 apr 2024
Dear Ricardo,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Cindy

Soggiorno di 1 notte a marzo 2024
Risposta di Renaissance Glendale Management, il giorno 14 apr 2024
Dear Cindy,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

4/10 Scarso

Josh

Viaggio di gruppo
Having to pay 20 a day to park was a suprise
Soggiorno di 4 notti a marzo 2024
Risposta di Felicia, Assistant Front Office Manager, il giorno 23 mar 2024
We apologize for any inconvenience caused by the 20 daily parking fee in our shared self-parking lot with the City of Glendale. Your feedback is valuable, and we will work to improve our communication regarding fees.Thank you for choosing our establishment, and we hope to welcome you back soon.

2/10 Terribile

Elizabeth

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 21 mar 2024
Dear Elizabeth, Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again. Sincerely, Renaissance Glendale Management

10/10 Eccellente

Patrick

Soggiorno di 2 notti a marzo 2024
Risposta di Renaissance Glendale Managment, il giorno 9 apr 2024
Dear Patrick,Thank you for providing feedback about your recent stay with us. I'm happy to read that we exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Samantha

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly and helpful and it was the perfect location for the venue we went to
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 19 mar 2024
Dear Samantha, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our very friendly staff and perfect location. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Renaissance Glendale Management

10/10 Eccellente

Katherine

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It was walking distance to our event
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 19 mar 2024
Dear Katherine, We are delighted to receive your feedback and to know that our location was ideal for your trip to our wonderful city. We truly appreciate your kind review and would be honored to welcome you back to Glendale anytime in the future. Best, Renaissance Glendale Management

4/10 Scarso

Meredith

It was a nice stay but under construction
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 18 mar 2024
Dear Meredith, Thank you for sharing your feedback. We are so pleased to hear that you had a nice stay. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Sincerely, Renaissance Glendale Management

6/10 Soddisfacente

DONNA

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Everything was under construction, check in area, food, wasn’t the best stay.
Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 18 mar 2024
Dear DONNA, Thank you for sharing your feedback. I am sorry to hear that you experienced frustration due to our current construction work. During this time of renovation, we apologize for any inconvenience caused and appreciate your patience. We are constantly working to update and improve our hotel for our valued guests, and we hope that you will return to experience the highly anticipated results of our efforts. Sincerely, Renaissance Glendale Management

8/10 Buono

Ty

Soggiorno di 1 notte a marzo 2024
Risposta di Renaissance Glendale, il giorno 6 apr 2024
Dear Ty,Thank you for providing feedback about your recent stay with us. I'm pleased to see that you enjoyed your stay and we hope to see you again soon

2/10 Terribile

Elizabeth

Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 18 mar 2024
Dear Elizabeth, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Renaissance Glendale Management

10/10 Eccellente

Juan

Soggiorno di 1 notte a marzo 2024
Risposta di Felicia, il giorno 5 apr 2024
Dear Juan, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Renaissance Glendale Management

10/10 Eccellente

Ronald

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 13 mar 2024
Dear Ronald, I am glad our hotel provided you with a very nice experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Renaissance Glendale Management

4/10 Scarso

Nancy

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Hotel great. Staff not very friendly inside. Outside valet great. Restaurant very dissatisfied. Crispy Brussels great. Rib eye terrible. Ordered medium hot well done tough. Carrots hard not curable. Potatoes tasted like oil. Terrible dinner. Table was unclean when sat down and not a crowded restaurant. Extremely disappointed. Most Marriott have good restaurants.
Risposta di GM, il giorno 12 mar 2024
Dear Nancy, I have received your comments regarding your recent visit to our restaurant, and I am sorry your experience was underwhelming. We strive to ensure each dining experience is exceptional and we are disappointed that we did not exceed your expectations. We hope to have the opportunity to WOW you on a return visit. Sincerely, Renaissance Glendale Management

8/10 Buono

Gregory

Soggiorno di 1 notte a marzo 2024
Risposta di Renaissance Glendale Management, il giorno 19 mar 2024
Dear Gregory,Thank you for providing feedback about your recent stay with us. I'm sorry to see that we did not exceed your expectations. Please feel free to give us a call to provide details as to how you feel we can improve. Hope to see you again soon.

10/10 Eccellente

Richard, Santa Ana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Renaissance Glendale Management, il giorno 19 mar 2024
Dear Richard,Thank you for providing feedback about your recent stay with us. I am happy to hear that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

10/10 Eccellente

Miguel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The People that work at this place are amazing
Soggiorno di 1 notte a febbraio 2024
Risposta di Renaissance Glendale Management, il giorno 8 mar 2024
Dear Miguel,Thank you for providing feedback about your recent stay with us. I'm pleased to read that the staff exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Julianne, SPOKANE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 4 mar 2024
Dear Julianne, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

10/10 Eccellente

debra

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful room. Convenient area
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 25 feb 2024
Dear debra, Thank you for taking the time to write to us. I am thrilled that you had a comfortable and convenient stay with us! It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back soon. Best, Renaissance Glendale Management

10/10 Eccellente

Abigail

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Renaissance Glendale Management, il giorno 24 feb 2024
Dear Abigail,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

4/10 Scarso

ERIN, Tomah

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Renaissance Glendale Management, il giorno 19 feb 2024
Dear Erin,Thank you for taking the time to complete the survey about your recent stay. My sincerest apologies that we did not meet your expectations. Feel free to give us a call the provide details as to how we can improve. Warm Regards,

10/10 Eccellente

Todd

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Na
Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 12 feb 2024
Dear Todd, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Renaissance Glendale Management

10/10 Eccellente

Rich

Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 21 mar 2024
Dear Rich, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

10/10 Eccellente

Ross, Mount Pearl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ideal place to stay if going to events in Glendale. Great, clean, bright facilty. I do have one big gripe though. Charging me $30 for checking in early was a filthy, NASTY cash grab. It made me feel bitter. Like I wanted to steal $30 worth of towels in retaliation. This room was 500 bucks. It was ready. So just let me in. Or say it’s not ready yet.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 12 feb 2024
Dear Ross, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding your frustrations with our early arrival fee; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Renaissance Glendale Management

10/10 Eccellente

Jesse

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
While under construction it was quite loud
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 12 feb 2024
Dear Jesse, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the noise pollution caused by the construction. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Renaissance Glendale Management

4/10 Scarso

katrina

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
For the price we paid we were highly disappointed. The fridge in the room didn’t work. The a/c would barely turn on to cool down the room. The staff at check in failed to tell us about the parking and the fee. Overall we were highly disappointed in this hotel. For the price we paid we expected better.
Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 7 feb 2024
Dear katrina, I’m sorry that you did not find us to be a good value and that the quality of your room was not met with our superior service. Additionally, I regret that we did not properly communicate our parking fee. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Renaissance Glendale Management

10/10 Eccellente

Glenda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to Desert Diamond Arena for a concert!
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 6 feb 2024
Dear Glenda, We are delighted to hear from you and glad to know that our location was ideal for your trip to our wonderful city. Your positive review is greatly appreciated, and we hope to have the pleasure of your company again if you visit Glendale in the future. Best, Renaissance Glendale Management

10/10 Eccellente

LORETTA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 4 feb 2024
Dear LORETTA, Thank you for the 5-star review! It was a pleasure to host you. Best, Renaissance Glendale Management

10/10 Eccellente

Arianna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful and reasonably priced
Easily the most beautiful hotel we’ve stayed at! It’s still a work-in-progress, so please be mindful that you might very well be left without running water for a couple of hours during the day. But honestly, even with that, we really enjoyed our stay. Conveniently located near lots of shopping and dining options. Would definitely recommend!
Soggiorno di 3 notti a dicembre 2023
Risposta di GM, il giorno 2 feb 2024
Dear Arianna, I am delighted to hear from you and learn of the comfort you experienced with us! I sincerely appreciate you taking the time to recognize our beautiful renovations! We love to hear our guests enjoy the results as much as we do! It was a pleasure to host you; please visit again soon. Best, Renaissance Glendale Management

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really convenient, but looks like it needs some renovations.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 30 gen 2024
Dear Jennifer, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Renaissance Glendale Management

10/10 Eccellente

Lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di GM, il giorno 31 gen 2024
Dear Lori, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Renaissance Glendale Management

10/10 Eccellente

Matthew

Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 31 gen 2024
Dear Matthew, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Renaissance Glendale Management

10/10 Eccellente

Frank

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the location and the convenience to concert we attended at Desert Diamond Center
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Dear Frank, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Renaissance Glendale Management

10/10 Eccellente

Luis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is under construction and there were some loud construction noises on Saturday morning but the property is awesome otherwise and we enjoyed our stay
Soggiorno di 2 notti a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Dear Luis, Thank you for sharing your kind feedback. We are so pleased to hear that you enjoyed our awesome property. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Best, Renaissance Glendale Management

10/10 Eccellente

Jami

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was great experience love the updates
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Dear Jami, We are delighted to hear that you had a wonderful experience during your stay at the Renaissance. It was our pleasure to host you and we look forward to welcoming you back again soon. Thank you for choosing to stay with us! Best, Renaissance Glendale Management

10/10 Eccellente

Enrique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Renaissance Glendale Management, il giorno 29 gen 2024
Dear Enrique,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 Eccellente

Kayla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Was perfect for our stay. So much to do within walking distance. Will be back for sure.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 31 gen 2024
Dear Kayla, We cherish the compliment of having our guests plan to return to our hotel. It brings us immense joy to know that you had a fantastic stay and were pleased enough to leave us a great review. The entire staff thanks you for your patronage, and we hope to see you again soon. Best, Renaissance Glendale Management