Dear Mike, Thank you for sharing your review of your recent stay at The Phoenician. We are delighted to know that you loved our well-maintained property and enjoyed having breakfast at Mowry and Cotton as well as your time at Thirsty Camel. We love offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff, and we will surely share your remarks with Todd and Jasmine as it will make them very happy. However, we regret not meeting all of your expectations and that your experience was not the same at other restaurants. We appreciate your feedback, and we hope you will give us another opportunity to provide you with the seamless hospitality you deserve.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Michele, Thank you for being our guest and for your detailed feedback. We are sorry to read that the room you were in did not meet your expectations, and we will share your comments appropriately. We also apologize for the unpleasant interaction you had with one of our associates and the inconvenience this caused. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Again, we apologize, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Benjamin Fredricks,Senior Rooms Operations Manager,The Phoenician

Dear Edward, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Phoenician. Sincerely, Benjamin Fredricks, Senior Rooms Operations Manager, The Phoenician

Dear Stanley, Thank you for choosing The Phoenician and sharing your experience. We sincerely apologize for the inconvenience you experienced with the timing of your room cleaning. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we did not meet your expectations in this regard. Please rest assured that we have shared your comments with our housekeeping team as we strive to improve our guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Pamela, Thank you for reviewing your recent stay at The Phoenician. We are glad you had an overall pleasant visit and that our beautiful grounds and our modern, elegant renovations met your expectations. It is nice that you loved our on-site amenities and valet. However, we sincerely apologize for the service concerns you had during your visit and that you were inconvenienced by it. We certainly understand the frustration it may have caused and appreciate your patience in this matter. Your feedback will be shared with appropriate individuals to ensure a better guest experience in the future. Thank you again; we hope to welcome you soon to provide you with the hospitality you deserve.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Julia, Thank you for the perfect rating. We are glad you had a wonderful time at The Phoenician. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Francisco, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the cleanliness issues you came across and the inconvenience this caused you. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we deeply regret any lapse in this aspect during your stay. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Patrtick, We are happy you had such a lovely stay at The Phoenician! Thank you for sharing your nice rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear James, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. We are dedicated to making each moment here a collectible experience, and your comments were a pleasure to read. We are also delighted to know that our well-maintained property, dedicated associates, and fantastic views enhanced your time with us. We are grateful for your recommendation, and we look forward to your next visit.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Mouli,Thank you for choosing The Phoenician, a Luxury Collection Resort, Scottsdale for your girls' weekend retreat! We are thrilled to hear that you found the surroundings gorgeous and that our staff was able to contribute to a pleasant and sweet experience. It is fantastic that our proximity to Old Town Scottsdale, just a short Uber ride away, added convenience to your stay. We truly appreciate your positive feedback and can not wait to welcome you back for another enjoyable stay. Have a safe trip, and we look forward to hosting you again soon!Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Brad, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. However, we regret your disappointment with our accommodations. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. Thank you again for your comments, and we look forward to your next visit.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Marine,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our resort. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Phoenician, a Luxury Collection Resort, Scottsdale.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Cresia, Thank you for your wonderful feedback regarding your recent stay at The Phoenician, a Luxury Collection Resort, Scottsdale. We are thrilled to learn that you found the resort to be exceptional, with its stunning scenery and delightful culinary offerings. Your satisfaction is of utmost importance to us, and we look forward to the opportunity to welcome you back for another incredible experience.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Shannon, Thank you for choosing The Phoenician, a Luxury Collection Resort, Scottsdale, and for sharing your feedback. We sincerely apologize falling short of your expectations during your stay and we regret for any disappointment. We strive for excellence and will use your comments to improve our offerings. We look forward to the opportunity to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Cari, We are thrilled to read about your stay and how much you enjoyed our spacious accommodations as well as exceptional service. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of The Phoenician; we look forward to hosting you again on your next visit.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Tandeep, Thank you for your candid feedback. We sincerely apologize for the inconvenience you encountered with the pool and any interaction with our front desk associates. Providing a comfortable and welcoming atmosphere is our primary goal, and we regret this was not your experience. On the brighter side, we are glad that you found our housekeeping and room services to your liking. We appreciate your patience and understanding, and we look forward to the opportunity to provide a more seamless experience on your next visit.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Elizabeth, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the pool during your stay. This falls short of our standards, and we regret not meeting your expectations. Please be assured that we will address your concerns with the appropriate teams to ensure overall guest satisfaction. We hope you will consider giving us another chance to provide you with a flawless visit in the future.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Paul, Thank you for taking the time to provide your valuable feedback. We strive to deliver outstanding hospitality, accommodations, and amenities at a competitive price, and we are disappointed that we did not meet your expectations. Thank you for choosing us for your visit to Scottsdale, and we hope to have another opportunity to better your stay whenever you visit our area.Sincerely,Benjamin FredricksSenior Rooms Operations Manager

Dear Jessica, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. We are dedicated to making each moment here a collectible experience, and your comments were a pleasure to read. We will enjoy sharing them with our wonderful staff. Thank you again for your feedback, and we look forward to your next visit.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Ritesh, Thank you for the wonderful review of your recent stay at The Phoenician. We are pleased you found our location to be perfect for your plans. Scottsdale is a vibrant cultural and adventure destination, and we love that you enjoyed our proximity to everything that you wished to do. Your kind words about our warm hospitality and spa are much appreciated. However, we regret any inconvenience caused due to the lack of vegetarian dining options. Your feedback is valued, and we will share the same with our teamIt was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Vera, Thank you for choosing The Phoenician and for the high rating. We are delighted to learn that you loved our location, immaculate property, delicious meals and our attentive service. Thank you again; we look forward to your next visit.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Barry, Thank you for the kind review of The Phoenician. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to our city.Sincerely,Benjamin FredricksSenior Rooms Operations ManagerThe Phoenician

Dear Johanna,Thank you for choosing The Phoenician, a Luxury Collection Resort, Scottsdale. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Megan BinderDirector of Public Relations

Dear Brody, Thank you for choosing us for your recent stay. Our top priority is for you to have an enjoyable stay, and we are pleased to have exceeded your expectations. It was a pleasure hosting you at The Phoenician, and we look forward to welcoming you again soon.Sincerely,Megan BinderDirector of Public Relations

Dear Willliam, Thank you for your valuable feedback following your visit to The Phoenician, a Luxury Collection Resort, Scottsdale. We are delighted to hear that you had an incredible experience and enjoyed our amenities. Our dedicated staff including the pool attendants and bartenders, are committed to providing exceptional service. We look forward to welcoming you back soon for another unforgettable stay.Sincerely, Megan BinderDirector of Public Relations

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and liked our amenities as well as the food we offer. However, we regret that the terms of the breakfast credit did not meet your expectations. We will share your comment with management promptly. We appreciate your business and look forward to your next visit.Sincerely,Front Office Team

Dear Guest, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. We are dedicated to making each moment here a collectible experience and your comments were a pleasure to read. We will enjoy sharing them with our wonderful staff. Thank you again for your feedback, and we look forward to your next visit.Sincerely,Megan BinderDirector of Public Relations

Dear Natalie, We are thrilled you had an excellent stay at The Phoenician, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Megan BinderDirector of Public Relations

Dear Guest, Thank you for being our guest at The Phoenician and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Sincerely,Megan BinderDirector of Public Relations

Dear Fabian, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Phoenician, and we look forward to welcoming you back soon.Sincerely,Megan BinderDirector of Public Relations

Dear Jennifer, Thank you for choosing The Phoenician for your recent stay. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us when we succeed. It was our pleasure to serve you, and we look forward to welcoming you back soon.Sincerely,Megan BinderDirector of Public Relations

Dear Yifan, Thank you for the perfect rating, and we are glad to know that your visit was enjoyable. It was a pleasure having you at The Phoenician, and we look forward to welcoming you back soon.Sincerely,Megan BinderDirector of Public Relations

Dear Dana, Thank you for your fantastic rating! We are pleased you chose The Phoenician for your time in the city and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon!Sincerely,Megan BinderDirector of Public Relations

Dear Geri, Thank you for taking the time to share that your stay at The Phoenician was perfect in every way. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area. We look forward to your next visit. Sincerely,Megan Binder,Director of Public Relations

Dear Harris, It was a pleasure to welcome you to The Phoenician! Thank you for mentioning that you were able to take advantage of our accommodations and friendly staff. We loved serving you, and we hope to see you soon.Sincerely,Megan BinderDirector of Public Relations

Dear Jennifer, Thank you for your fantastic review of The Phoenician. We are dedicated to making each moment here a collectible experience, and your comments were a pleasure to read. Thank you again for your feedback, and we look forward to your next visit.Sincerely,Megan BinderDirector of Public Relations

Dear Rick, Thank you for the nice rating and for letting us know that your overall stay at The Phoenician was pleasant. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Megan BinderDirector of Public Relations

Dear John, Thank you for letting us know your visit to The Phoenician was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sincerely,Megan BinderDirector of Public Relations

Dear Kenneth, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,Megan BinderDirector of Public Relations

Dear Yuchia, Thank you for your valuable feedback. We apologize we missed reaching out to you due to the concern mentioned. We would like to inform you that since then, our pest control provider has serviced the entire property, and we have addressed this with them to guarantee any future problems. On a positive note, we are glad you loved our well-appointed accommodations. We are grateful for your patience and hope you will give us another chance to regain your trust.Sincerely,Megan Binder,Director of Public Relations

Dear Gabriella, Thank you for choosing The Phoenician for your visit to Scottsdale. We appreciate you mentioning our beautiful grounds, thoughtful hospitality, and modern, elegant renovations. It was a pleasure providing you with a comfortable, relaxing stay, and we look forward to being your home every time you visit the area.Sincerely,Megan Binder,Director of Public Relations

Dear Guest, Thank you for including The Phoenician in your travel plans. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. It was our pleasure hosting your visit, and we look forward to your return.Sincerely,Megan BinderDirector of Public Relations

Dear Ms. Anna, Thank you for your continued patronage over the years, and we sincerely appreciate your loyalty. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. We also appreciate your generous compliments about our beautiful property and our pool. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Megan BinderDirector of Public Relations

Dear Karina, Thank you for sharing your review of our hotel. Timely and impeccable service is a must; therefore, we sincerely apologize for the undue delay in getting your accommodations ready for you to rest. We understand your frustration and are grateful for your patience. Your concerns have been addressed appropriately to ensure this is not repeated. What you experienced is not typical of our service, and we would love for you to give us another try to show you our commitment to exceptional hospitality.Sincerely,Megan BinderDirector of Public Relations

Dear Melissa, Thank you for choosing The Phoenician for your birthday weekend. We are delighted to learn that your stay was a tremendous success and how much you enjoyed our beautiful grounds, well-maintained property, and the outstanding service you received. It was a pleasure hosting your visit, and we look forward to celebrating with you again in the future.Sincerely,Megan BinderDirector of Public Relations

Dear Jesse, Thank you for choosing to stay at The Phoenician and for the nice rating. Your compliments about our staff and service were a pleasure to read, and we will share your comments with the entire team. Thank you again, and we look forward to your next visit.Sincerely,Megan BinderDirector of Public Relations

Dear Lillian,Thank you for choosing The Phoenician, a Luxury Collection Resort, Scottsdale. We were pleased that we exceeded your expectations during your visit to Scottsdale. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Megan BinderDirector of Public Relations

Dear Maria,Thank you for sharing the nice rating about your experience at The Phoenician, a Luxury Collection Resort, Scottsdale. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Megan BinderDirector of Public Relations

Dear Jongmin,Thank you for your recent stay at The Phoenician, a Luxury Collection Resort, Scottsdale, and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely,Megan BinderDirector of Public Relations