Balcone

Recensioni per Creekstone Inn

2 out of 5
Creekstone Inn
4034 S River Rd, Pigeon Forge, TN

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 1242 su 1935 recensioni" "
Valutazione di 8 - Buono. 501 su 1935 recensioni" "
Valutazione di 6 - Soddisfacente. 137 su 1935 recensioni" "
Valutazione di 4 - Scarso. 36 su 1935 recensioni" "
Valutazione di 2 - Terribile. 19 su 1935 recensioni" "

9,2/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Peter

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, continental breakfast was not the best but better than nothing!
Soggiorno di 2 notti ad aprile 2024
Risposta di Michelle, il giorno 3 mag 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay with us. We understand that our continental breakfast might not have met your expectations entirely, and for that, we sincerely apologize. Rest assured, we continuously strive to enhance our offerings to ensure all our guests have a delightful experience. Your valuable comments will be shared with our team, and we'll work diligently to make improvements where necessary. In the spirit of hospitality, we hope to welcome you back soon and provide you with an even more enjoyable stay.

8/10 Buono

Fauzan

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place to stay with family. Nothing luxurious but it has two king beds separated by bathroom in between which is not common. So the rooms are big.
Soggiorno di 3 notti ad aprile 2024
Risposta di Michelle, il giorno 2 mag 2024
Thank you for your kind review! We're delighted to hear that you found our hotel to be a good place to stay with your family. In the spirit of hospitality, we take pride in providing spacious accommodations that cater to the needs of our guests. It's wonderful to know that you appreciated the unique layout of our rooms, offering ample space and privacy. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay soon!

10/10 Eccellente

Antoinette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Balcony on the Little Pigeon River was a nice bonus. Located off the main highway, area is quiet and in with nature!! Staff very friendly, and breakfast venue was great with a good selection of food. I’d recommend this place for anyone!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Jesse, il giorno 2 mag 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Eccellente

Alina

Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 3 mag 2024
Your perfect rating means the world to us! We're thrilled that you enjoyed your time at our hotel and hope to welcome you back soon.

10/10 Eccellente

Anna

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property is nice could use vending machines in the back building but it is cozy and clean the staff is nice as well.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jesse, il giorno 2 mag 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

8/10 Buono

Larry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed the comfy bed and the great view of the river from our balcony. The included breakfast was delicious.
Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 2 mag 2024
Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed the comfy bed, the breathtaking view of the river from your balcony, and the delicious breakfast during your stay. Providing exceptional comfort and memorable experiences is what we strive for in the spirit of hospitality. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Michelle, il giorno 30 apr 2024
Thank you so much for the perfect score! We're delighted to hear that you had such an exceptional experience during your stay with us.

10/10 Eccellente

Vickie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very accommodating and the breakfast was excellent! Enjoyed eating outside! We were impressed that they had tubes for pool or floating on river! Was only a one night stay but we would go here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jesse, il giorno 29 apr 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Eccellente

Robbie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Food was not cooked properly. Grits were not done nor were the diced potatoes.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jesse, il giorno 29 apr 2024
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 Eccellente

Shannon

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed in a ground floor efficiency and it was super nice and clean. The private sitting area with rockers overlooking the water was also very nice. Highly recommend and will definitely book again for our next trip!
Soggiorno di 2 notti ad aprile 2024
Risposta di Jesse, il giorno 29 apr 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay in our ground floor efficiency and that it was super nice and clean. It's wonderful to know that you appreciated the private sitting area with rockers overlooking the water.We truly appreciate your recommendation and are excited to welcome you back for your next trip!

6/10 Soddisfacente

wendy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Property is older but is clean. Breakfast was so so. Area was a little run down. It was fine for what we need it for
Soggiorno di 3 notti ad aprile 2024
Risposta di Jesse, il giorno 29 apr 2024
Thank you for your feedback and for choosing to stay with us. We appreciate your comments and are glad to hear that you found our property clean and suitable for your needs.We take guest feedback seriously, and we'll certainly take your comments about the breakfast into consideration as we strive to improve our offerings. Regarding the area, we understand your perspective and continuously work to maintain and enhance our surroundings.We hope to have the opportunity to welcome you back in the future and provide an even better experience.

6/10 Soddisfacente

Suzanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Loved the river view and convenience to everything. The rooms were neat. Kinda noisy and the breakfast was not very good.
Soggiorno di 2 notti ad aprile 2024
Risposta di Michelle, il giorno 27 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Jessica, New York

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice, clean spacious rooms with lovely balcony overlooking the creek.
Soggiorno di 6 notti ad aprile 2024
Risposta di Jesse, il giorno 26 apr 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 4 notti ad aprile 2024
Risposta di Jesse, il giorno 26 apr 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Eccellente

shannon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sitting on the balcony listening and watching the river flow and the animals.
Soggiorno di 3 notti ad aprile 2024
Risposta di Jesse, il giorno 25 apr 2024
"Thank you for sharing that your balcony time by the river was a highlight of your best vacation ever! It's moments like these that create lasting memories. We can't wait to welcome you back for more peaceful and enjoyable stays."

10/10 Eccellente

Crystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My favorite place to stay while in pigeon forge
Soggiorno di 3 notti ad aprile 2024
Risposta di Jesse, il giorno 22 apr 2024
"Thank you for sharing your favorite place to stay in Pigeon Forge! We're thrilled to hear that we're your go-to spot and that you enjoy your stays with us. Our team is dedicated to making each visit memorable, and we can't wait to welcome you back on your next trip. If there's anything specific you'd like during your stay, please don't hesitate to let us know. See you soon!"

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’ve stayed at this hotel several times . The Balconies over the river are amazing . Breakfast is Free and has everything you would expect . Rooms are clean , beds are comfortable . 2 TVs with plenty of channels . Quiet road and easy access to everything in the area . Dollywood 5 minutes away
Soggiorno di 7 notti a marzo 2024
Risposta di Jesse, il giorno 21 apr 2024
"Thank you for your kind review! We're delighted to hear that you've enjoyed your stays with us several times. Our balconies overlooking the river and complimentary breakfast are indeed highlights for many of our guests. We're glad to know that you found our rooms clean and comfortable, with ample entertainment options. It's great to hear that our quiet location and easy access to local attractions, including Dollywood, added to your experience. We look forward to welcoming you back again soon!"

10/10 Eccellente

Monica

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was comfy and has the homey feel! The bed spreads are the cutest and when you open the balcony door and see the flowing creek all your worries are literally washed away! The view absolutely sold this place to us! We will be back. Only thing I highly recommend is washing the curtains and label the office/lobbydoor for people who are new to the area since there are 2 doors close to one another!
Soggiorno di 3 notti ad aprile 2024
Risposta di Michelle, il giorno 19 apr 2024
It's wonderful that our balcony views helped create such a relaxing atmosphere! The scenic view from your balcony sounds absolutely enchanting. There's something truly special about being able to unwind with the soothing sight of a flowing creek.Thank you for choosing Creekstone Inn, and we look forward to welcoming you back for another memorable stay!

10/10 Eccellente

Terry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms and friendly staff
Soggiorno di 1 notte a marzo 2024
Risposta di Jesse, il giorno 19 apr 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

8/10 Buono

Melinda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient to plenty of restaurants, shopping, and attractions. Reasonable rates, 2 King bed room was spacious and beds were comfortable, we loved the balcony view, free breakfast was good and helped us save on meals during our stay. Checkout was super simple.
Soggiorno di 5 notti a marzo 2024
Risposta di Michelle, il giorno 18 apr 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that our location and amenities met your expectations, from the spacious room with comfortable beds to the lovely balcony view. We're glad you found our Rise & Shine breakfast to be satisfying. We always aim to make check-out as easy as possible for our guests. We hope to welcome you back soon for another enjoyable stay!

10/10 Eccellente

Taylor

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at the back building away from the noise. The property was clean and convenient to everything
Soggiorno di 4 notti a marzo 2024
Risposta di Jesse, il giorno 18 apr 2024
Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you enjoyed your stay in our back building, away from noise, and found our property clean and convenient. We strive to provide a comfortable experience for all our guests, and we look forward to welcoming you back for another wonderful stay!

10/10 Eccellente

Kelly, Sunderland

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were absolutely amazing. Very knowledgeable and so lovely.
Soggiorno di 3 notti ad aprile 2024
Risposta di Jesse, il giorno 20 apr 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Soggiorno di 4 notti ad aprile 2024
Risposta di Michelle, il giorno 16 apr 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Eccellente

Becky

Viaggio con la famiglia
Mi è piaciuto: Servizi
The room we stayed in had a balcony overlooking the river, and the river running and the geese and ducks were music to our ears! Downfall: flapper bad on toilet, it kept running; and the kitchen faucet was extremely wabbly. Service was great, breakfast ok, bed was awesome! We will be back! Suggestion: paper towels in kitchenettes for use as shielding splatters in microwave!
Soggiorno di 4 notti ad aprile 2024
Risposta di Michelle, il giorno 16 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Dana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, close proximity to stores, restaurants and activities and are able to walk to many of them. Breakfast included. Nice river view with balcony. Great price!
Soggiorno di 1 notte ad aprile 2024
Risposta di Jesse, il giorno 11 apr 2024
Thank you for your fantastic review! We're thrilled that you found our hotel clean and conveniently located near stores, restaurants, and activities. It's great to hear that you enjoyed the included breakfast and the beautiful river view from your balcony. We strive to offer great value for our guests, and we're delighted that you appreciated it. We hope to welcome you back for another enjoyable stay in the future!

10/10 Eccellente

Tom

Viaggio di coppia
Great place to stay. It was a bit difficult to find but once there it was great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 10 apr 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found Creekstone Inn to be a great place to stay!We apologize for any difficulty you experienced in finding us. Your feedback is greatly valued and we hope to have the pleasure of welcoming you back soon!

8/10 Buono

Tonya

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great stay while traveling with small kids for spring break. Nothing too fancy but everything just as expected for the price. The only complaint would be the complimentary breakfast. The food was bland and just not good.
Soggiorno di 4 notti ad aprile 2024
Risposta di Michelle, il giorno 10 apr 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 Eccellente

Jeremy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were only here one night but I wish we could have stayed longer. If your destination is Pigeon Forge and/or Dollywood, this is an excellent location at a good value. A little off the main road so it's not so loud and busy which was great. A beautiful mountain stream running behind the property with balconies that overlook. Check in is across the street and was easy and convenient. There are two levels of parking and I had no issues parking. Our room looked clean and smelled clean and beds were comfortable. It's super close and convenient to all attractions and dining. The manager helped me resolve an issue with Expedia and was super helpful. I would definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 10 apr 2024
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay exceeded your expectations and that you thoroughly enjoyed our convenient location, tranquil surroundings, and comfortable accommodations.It was our pleasure to assist you during your stay, and we're delighted that our team could resolve any issues promptly and efficiently. Your kind words about our manager and staff are greatly appreciated, and we will be sure to pass along your compliments.We're thrilled to know that you found our property to be a perfect fit for your visit to Pigeon Forge and Dollywood. We understand how valuable your time is, and we are pleased to hear that our proximity to attractions and dining options added to the convenience of your stay.Thank you for choosing to stay with us at Creekstone Inn! Should your travels bring you back to the area, we would be honored to host you once again.

8/10 Buono

Mariella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property with river on the back. Relaxing view from the balcony. Comfortable room for our famliy of 4. My only complaint is the breakfast, not many options to chose from.
Soggiorno di 3 notti ad aprile 2024
Risposta di Michelle, il giorno 11 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Melissa, Blacklick

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was perfect! We enjoyed the view and the staff was very nice.
Soggiorno di 5 notti a marzo 2024
Risposta di Michelle, il giorno 9 apr 2024
Thank you for your kind words! We're delighted to hear that you found our location perfect and enjoyed the view. Our team works hard to ensure our guests have a memorable experience, and we're thrilled that you found our staff to be very nice. We hope to welcome you back for another fantastic stay soon!

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Michelle, il giorno 9 apr 2024
A perfect score - thank you! We're thrilled to have provided you with a top-notch experience during your stay. Your satisfaction is our top priority, and we're grateful for your glowing review.

10/10 Eccellente

Antoinette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and quiet. We loved to sit on patio listen to the river
Soggiorno di 1 notte ad aprile 2024
Risposta di Jesse, il giorno 7 apr 2024
Thank you for your lovely review! We're delighted to hear that you enjoyed the peaceful atmosphere of our hotel and the serene sounds of the river from your patio. It's wonderful to know that you had a relaxing stay with us.We look forward to welcoming you back for another tranquil getaway in the future!

8/10 Buono

Raymond

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is very nice, but they need to replace the toilets. They very small and not very convenient.
Soggiorno di 4 notti ad aprile 2024
Risposta di Jesse, il giorno 7 apr 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property very nice.We apologize for any inconvenience caused by the size and convenience of the toilets. Your feedback is valuable to us, and we will certainly consider it as we strive to improve our guests' experience.We hope to have the opportunity to welcome you back and provide an even better stay in the future.

10/10 Eccellente

Bryson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property that we will definitely be back to visit.
Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 5 apr 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 Soddisfacente

donald

Viaggio con la famiglia
Nice the creek was nice
Soggiorno di 4 notti ad aprile 2024
Risposta di Michelle, il giorno 5 apr 2024
Thank you for choosing to stay at The Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. We look forward to seeing you in the future!

8/10 Buono

Patricia

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Properly was nice and clean would stay here again.The only thing bad about our trip was the weather.
Soggiorno di 4 notti ad aprile 2024
Risposta di Michelle, il giorno 5 apr 2024
Thank you for the great feedback you have provided; your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

10/10 Eccellente

May Aloha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location. Loved the creek with the geese. Great shower pressure!
Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 6 apr 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Eccellente

joann, pasadena

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful spacious room with a great view. The price and included breakfast were the icing on the cake
Soggiorno di 1 notte a marzo 2024
Risposta di Michelle, il giorno 3 apr 2024
We're delighted to hear that we went above and beyond in providing you with the best experience possible; it is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Eccellente

Carrie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the location next to the creek. Room with balcony allows relaxing viewing. Nice design with 2 king beds divided by bathroom, giving more space. Room was on opposite side of creek from office which requires driving to get breakfast. A pedestrian bridge would be a nice addiction to increase the walkability.
Soggiorno di 1 notte ad aprile 2024
Risposta di Michelle, il giorno 3 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Eccellente

Lindsay

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable and convenient! We’ll definitely stay again. Loved the balcony and the river.
Soggiorno di 1 notte a marzo 2024
Risposta di Michelle, il giorno 2 apr 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Buono

Tristin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Michelle, il giorno 3 apr 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Buono

Deborah

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a marzo 2024
Risposta di Michelle, il giorno 2 apr 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Eccellente

Kaira

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved hearing the geese, and the ambience was amazing. The staff were very nice, and the food was great for what it’s worth!
Soggiorno di 2 notti a marzo 2024
Risposta di Jesse, il giorno 1 apr 2024
"Thank you so much for your kind words! We're thrilled that you loved the geese and found the ambience amazing during your stay. It's wonderful to hear that our staff made your experience enjoyable, and we're glad you enjoyed the food as well. We look forward to welcoming you back for another fantastic stay!"

6/10 Soddisfacente

Ashley

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
We spent the weekend at Creekstone, the beds and bathroom were clean so that was excellent we definitely made do. The staff were phenomenal and very accommodating! However, we had thick large spiderweb's above our beds, which doesn’t work for children and the walls and doors could also use a good cleaning. Then unfortunately the noisy level is what would definitely make me rethink staying here, you could hear absolutely everything all night long and it doesn’t end from guest to traffic and geese.
Soggiorno di 2 notti a marzo 2024
Risposta di Jesse, il giorno 1 apr 2024
We want to extend our apologies that we did not meet your expectations during your stay with us. Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us another chance to really WOW you.

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms, friendly staff, good breakfast, reasonably priced
Soggiorno di 3 notti a marzo 2024
Risposta di Jesse, il giorno 1 apr 2024
Thank you for sharing your feedback! We're pleased to hear that you found our rooms clean, our staff friendly, and enjoyed the breakfast. We strive to provide a comfortable and affordable experience for our guests. We hope to welcome you back again soon!

8/10 Buono

Cheryl

Could use a update and the photos did not show outside rooms, beds were great
Soggiorno di 2 notti a marzo 2024
Risposta di Jesse, il giorno 31 mar 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Buono

Joe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 3 notti a marzo 2024
Risposta di Jesse, il giorno 31 mar 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

8/10 Buono

E

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Good access to pigeon forge. Good price for well equipped room. Older building so we had some noisy plumbing, not a huge deal but something to be aware of.
Soggiorno di 2 notti a marzo 2024
Risposta di Jesse, il giorno 31 mar 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay. We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

8/10 Buono

Kristen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the location. It was just the other side of the river so it was quieter but close still to go to the stripe to do everything. Nice park in the campground connected to the hotel so our son loved that. Hotel is a bit dated but was still nice. Staff was excellent! Suggested things to do snd places for sightseeing. Breakfast was yummy too.
Risposta di Michelle, il giorno 30 mar 2024
Thank you for choosing to stay at The Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations.We look forward to seeing you in the future!

8/10 Buono

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking is tight but doable. Loved the sound of the creek and not of cars like most other places. Kids loved the ducks and geese.
Soggiorno di 4 notti a marzo 2024
Risposta di Michelle, il giorno 30 mar 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!