Robert, thank you for sharing your experience. It is great to hear that you appreciated the convenient location and the nicely updated rooms. We understand that the noise from neighboring rooms was an issue during your stay. We're constantly working on improving the guest experience and your feedback is valuable.

Laura, thanks for your feedback. It’s unfortunate that your experience did not meet your expectations. Your comments are important and they help us improve. We hope to have another chance to provide you with a better experience in the future.

Daniel, thank you for your input. Sonesta Select Pleasant Hill acknowledges your observations regarding our parking fee. We assure you that our prices remain competitive within the area and we work tirelessly to provide the highest quality service for our guests. We appreciate your insights and look forward to welcoming you back in the near future.

Paige, we appreciate you sharing your feedback. We're sorry to hear about the disturbances due to exterior noise. While we can't control outside conditions, we are striving to improve upon the things we can control to ensure a more relaxing stay for our guests. Should you choose to return, we'd be keen to assign you a room that's more insulated from such distractions.

Sarah, we regret to hear of any confusion surrounding the room selection. Each guest's experience is important to us and we aim to ensure satisfaction across all aspects of stay and we apologize for any miscommunication in this regard. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

Veronica, thank you for rating us so highly! It's wonderful to know that your stay at Sonesta Select Pleasant Hill met your expectations. We really appreciate your feedback and look forward to providing you with another excellent experience on your next visit.

Barbara, thank you for choosing to stay at the Sonesta Select Pleasant Hill. We're thrilled that you've rated us highly and we hope to have the pleasure of welcoming you back in the future.

Cheri, it's reassuring to know you felt safe during your daytime stay at Sonesta Select Pleasant Hill. We understand your concerns about venturing out in the evening. Our team strives to maintain a high standard of security. We appreciate your feedback and hope your next stay with us exceeds expectations.

Dear Guest,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your feedback is incredibly important to us, and we regret that we fell short of meeting your expectations.Upon reviewing your concerns, we understand the gravity of the situation and would like to extend our deepest apologies for the multiple issues you encountered. It is unacceptable that your room was not cleaned, your garbage was left unattended, and you experienced difficulty in reaching our front desk. Additionally, the state of the bathroom upon your check-in is unacceptable and does not reflect the high standards we strive to maintain.Please rest assured that we take your feedback seriously, and we are actively addressing the issues you have raised with our team to prevent such occurrences in the future. Your experience does not align with the level of service we aim to provide, and we are committed to making improvements to ensure that all our guests have a comfortable and enjoyable stay. Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Thank you.

Robin, we appreciate your feedback. We understand that the hotel's location at a bustling intersection might have caused some noise disruptions. We hope that the rest of your stay with us at Sonesta Select Pleasant Hill was enjoyable and that you had a chance to take advantage of our amenities. Looking forward to welcoming you back, possibly in a quieter room option.

Charles, it's wonderful to see that you appreciated the strategic location of Sonesta Select Pleasant Hill. The ease of access is certainly one of the things our guests love most. We look forward to welcoming you back in the near future.

Thank you for the 5/5 rating, Josiah!It's excellent you enjoyed your time at Sonesta Select Pleasant Hill so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Anahi, thank you for choosing Sonesta Select Pleasant Hill for your stay! We're thrilled to hear you appreciated the peaceful atmosphere and convenience of our location. It sounds like you truly made the most of it! We hope to see you again soon for another enjoyable experience.

Marina, we're thrilled to hear that your stay at Sonesta Select Pleasant Hill met your expectations. Your feedback is greatly appreciated, and our team is looking forward to welcoming you back the next time your travels bring you to our area. Safe travels!

Christina, we're pleased to hear that your stay at Sonesta Select Pleasant Hill was largely enjoyable. We regret any inconveniences you experienced due to the elevator situation, especially during such a busy time. We appreciate your kind words about our friendly team members. We're looking forward to welcoming you back, hopefully making your next visit even smoother. Thank you!

Laura, thank you for choosing Sonesta Select Pleasant Hill and sharing your feedback. We're pleased to hear that our convenience and cleanliness met your expectations. We look forward to welcoming you back in the future.

Thank you for sharing, Dennis.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

Natasha, we're thrilled to hear you enjoyed your stay at Sonesta Select Pleasant Hill. Our team members are always ready to help ensure your comfort. We're looking forward to welcoming you back on your next visit.

Jesus, it appears there was a misunderstanding regarding our room service policy during your stay. We hope to clarify and improve these processes, and this includes the timely cleaning of rooms. We appreciate your feedback, and it helps us to enhance our procedures in this regard. We hope that your future visits will exceed expectations.

Dennis, it seems you truly enjoyed your stay at Sonesta Select Pleasant Hill. We highly value your feedback and the perfect score you have given us. Thank you so much! We look forward to the opportunity to provide you with another outstanding stay in the future.

Glenn, we are sincerely delighted to hear about your experience at Sonesta Select Pleasant Hill! It warms our hearts when guests appreciate and enjoy their stay. We hope to have an opportunity to serve you again in the future. Thank you for your positive rating on Expedia!

Thanks, Luis! It's outstanding your time at Sonesta Select Pleasant Hill was fantastic. We can't wait until your next visit!

Ricardo, it's always delightful to hear from guests like you who have enjoyed their stay. We're glad to know that Sonesta Select Pleasant Hill was able to provide you with a good experience. We truly appreciate your feedback and look forward to your next visit.

We wanted to reach out to you regarding your recent stay at our hotel.First and foremost, please accept our sincerest apologies for the inconvenience and discomfort caused by the blood stains on the sheets and pillowcases in your room. We understand how unsettling and unacceptable this must have been for you, and we want to assure you that this does not meet the standards of cleanliness and hygiene that we strive to maintain.Please rest assured that we have taken immediate action to rectify this issue. Our housekeeping team has thoroughly inspected and replaced all affected linens to ensure that they meet the highest standards of cleanliness for our guests. Additionally, we have conducted a thorough review of our housekeeping protocols to prevent such incidents from occurring in the future.Your comfort and satisfaction are of the utmost importance to us, and we deeply regret that we fell short of meeting your expectations during your stay. As a gesture of goodwill, we would like to offer you [compensation or discount, if applicable] on your next stay with us.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve.If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.

Roosevelt, thank you for choosing to stay at Sonesta Select Pleasant Hill and for acknowledging our excellent service. We earnestly strive to meet our guests' needs and are delighted to learn that we met yours. Looking forward to welcoming you back in the future.

Jarumhi, we appreciate your kind words about the rooms at Sonesta Select Pleasant Hill. It's wonderful to hear you loved the curtains and found the sleeping conditions ideal for a good rest. The team will be delighted to hear the beds and pillows added to your comfort. We're looking forward to your next stay with us.

Annette, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

Carlos, it's delightful to hear you appreciated Sonesta Select Pleasant Hill's strategic location. We hope to welcome you back again soon for another top-notch experience.

O'zie, it's great to hear you enjoyed your stay at Sonesta Select Pleasant Hill. We're delighted to hear our convenient location and the nearby restaurants added value to your stay. Hope to see you back soon!

Thank you for sharing your thoughts with us, Harry!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sonesta Select Pleasant Hill. Thank you and have a lovely day!

Celia, we regret to hear that your experience fell short of your expectations. The issue with unpleasant odors and noise disturbances you've mentioned is not reflective of our usual standards. We appreciate your patience with our front desk team. While it's difficult to control the behavior of all guests, our intentions are to create a calm and relaxing environment for everyone. We are considering the points you've raised and working on ways to improve. Thank you for your feedback.

Dear Guest,First and foremost, I want to extend my sincerest apologies for the unacceptable experience you had during your recent stay at our hotel. It deeply concerns me to learn about the issues you encountered with the cleanliness of the shampoo and body wash provided in your room. This is completely unacceptable and falls well below the high standards of cleanliness and hygiene that we strive to uphold.I want to assure you that we take your feedback very seriously and have launched a thorough investigation into this matter. Rest assured that we will take immediate corrective action to address the root cause of this issue and ensure that it does not happen again in the future.I understand how disappointing and frustrating it must have been for you to experience such a situation, especially when you were looking forward to a comfortable and enjoyable stay. Please know that your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience or discomfort caused. Additionally, I will personally oversee the inspection of our housekeeping procedures and products to prevent any similar incidents from occurring again.Once again, please accept my sincere apologies for the inconvenience and disappointment you experienced. We truly value your feedback, as it helps us to continuously improve our services and ensure that every guest has a pleasant and memorable stay with us.If you have any further concerns or if there is anything else we can do to make amends, please do not hesitate to contact me directly at the hotel.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Anahi, we're thrilled to know your stay at the Sonesta Select Pleasant Hill was enjoyable. It's great to hear our team members could accommodate your needs by providing a microwave, and you found our location convenient with several stores within walking distance. We're also glad the pricing met your satisfaction. We're looking forward to your next stay with us.

Thank you for this excellent rating, Nadav!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Select Pleasant Hill! We'd love to host you again someday for yet another unforgettable visit.

Benjamin, we appreciate your feedback and we're glad to hear that you found our accommodations to be a good value and clean. Your comments have highlighted areas to review in order to enhance our guests' experience. In particular, potential updates to kitchen amenities and rethinking our approach to parking pricing are key points we will consider. We hope you will give us another opportunity to serve you better in the future.

Shannon, while your rating indicates that your stay was not up to expectations, it’s regrettable that we don't have specific feedback to address. For us to improve, we urge guests to share their concerns during their stay or through reviews. Nevertheless, we are committed to enhancing our services for a better experience next time.

Kathryn, it's wonderful to know that you enjoyed your stay at Sonesta Select Pleasant Hill. We're thrilled to hear that our location, room comforts and pet-friendly policy were to your liking. We apologize for any inconvenience you experienced with our breakfast service and the in-room coffee. Your feedback in these areas will be taken into consideration. We also take note of your comments regarding additional bedding and towel needs, and affirm this was likely due to the original booking details. Thank you for your balanced review and we are looking forward to welcoming you back when you return to the area.

Allan, thank you for choosing to stay at Sonesta Select Pleasant Hill and for sharing your stellar rating. We genuinely appreciate your support and can't wait to welcome you back in the future for another outstanding experience. Safe travels until then!

Samer, it's wonderful to hear your stay at Sonesta Select Pleasant Hill met your expectations. We strive to provide an excellent stay for all of our guests and your thumbs up is greatly appreciated. We look forward to hosting you again soon.

Dennis, thank you for choosing Sonesta Select Pleasant Hill and for your succinct review. We appreciate your recognition of our cleanliness and safety. It is our priority to maintain a clean environment and ensure the wellbeing of our valued guests. We can't wait to serve you during your next visit.

Dear Guest,Thank you for bringing your recent experience to our attention. We sincerely apologize for any discomfort or inconvenience you may have encountered during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure the comfort and satisfaction of our guests.Upon receiving your report(in person), our team immediately conducted a thorough inspection of the room in question. While we did not find any evidence of pests or insects during our inspection, we take reports of this nature very seriously and have taken proactive measures to address any potential concerns.The comfort and well-being of our guests are of utmost importance to us, and we have implemented additional measures to ensure that our rooms maintain the highest standards of cleanliness and comfort.If you have any further concerns or questions, please do not hesitate to reach out to our front desk team, who will be more than happy to assist you in any way they can.Once again, we apologize for any inconvenience this may have caused and appreciate your understanding and cooperation.Thank you for choosing Sonesta Select and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Jenny, we're thrilled to hear Sonesta Select Pleasant Hill has earned a spot on your favorites list. It's rewarding compliments like yours about our congenial team members, ample room space, convenient location, and reasonable parking fee that make us strive to provide an exceptional hospitality experience. Your desire for a complimentary breakfast is noted and your feedback is invaluable. Thank you for your loyalty and we eagerly await your fourth visit.

Rachael, thank you for your fantastic rating of Sonesta Select Pleasant Hill. We're delighted you had such an excellent experience and we hope to welcome you back in the future. Safe travels!

Thanks for the feedback, Belttiane.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

Miguel, it's fantastic to know that your stay at Sonesta Select Pleasant Hill met your expectations! We are thrilled you enjoyed your time with us and thank you for choosing our hotel. We hope to see you again soon on your next trip.

Thomas, your kind words about our helpful and friendly team members at Sonesta Select Pleasant Hill truly make our day. We're thrilled to know they made a lasting impression and had a positive impact on your stay. We also appreciate your feedback about the breakfast selection and workout area, and we're dedicated to continuously improving our offerings. Your praise for our housekeeping team is especially rewarding. We're eagerly awaiting your return visit!

Thank you for the 4-star rating, Joe!We are delighted to see that you had a wonderful time at Sonesta Select Pleasant Hill. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!