I was looking forward to sending a message about this hotel. I have traveled for years and stayed at many 5 star hotels. Most of our large group was staying at the Lexus, which is about 1/4 mile from the Paradise Spa Hotel. Our meetings were held in the Grand Lexus ballroom. I was unable to get a room there so chose the Paradise Spa Hotel. I am so glad I did. Madame Sum, the assistant manager was most helpful in all the activities I was setting up. She went to such great lengths to connect me with local businesses and organizations to help in my project. The little hotel provided great food, cooked special dishes as we are vegetarian and generally were excellent in every way. I could not give less than 5 on all areas you rate. On another note, I attended the functions in the Grand Lexus ballroom. The carpet was so very dirty, the kitchen area off the ballroom was over run with roaches. They did not have the same standard of cleanliness at all as the Paradise Spa....Well, it taught me that sometimes a smaller, simple hotel can be the very best. It was also peaceful.