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Recensioni per Days Inn & Suites by Wyndham Port Huron

2.5 out of 5
Days Inn & Suites by Wyndham Port Huron
2908 Pine Grove Ave, Port Huron, MI

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 71 su 256 recensioni" "
Valutazione di 8 - Buono. 81 su 256 recensioni" "
Valutazione di 6 - Soddisfacente. 51 su 256 recensioni" "
Valutazione di 4 - Scarso. 37 su 256 recensioni" "
Valutazione di 2 - Terribile. 16 su 256 recensioni" "

7,6/10

Pulizia

8,4/10

Personale e servizio

6,2/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The unit was nicely updated, beds were comfortable, and the staff was incredibly friendly.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Kimberlee

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Alanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The room was renovated and clean. It was functional for a night our two. The exterior was old and in need of refreshing. The breakfast was very basic.
Soggiorno di 1 notte ad aprile 2024
Risposta di K, il giorno 21 apr 2024
Alanna,Thank you so much for your review. We always appreciate a positive review. Sorry about the breakfast selection. I have forwarded on your concerns and we hope to increase our selection soon. Have a great day! Thanks for choosing to stay with us!

2/10 Terribile

Malgorzata

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The sink and the toilet did not drain. The bathtub did not drain. It smelled really bad. The smoke detector was covered in a cage and even though it was a non-smoking room it smelled like smoke. You could tell some people are living there and appeared unsafe.
Soggiorno di 1 notte ad aprile 2024
Risposta di k, il giorno 21 apr 2024
Dear Malgozata, We are very sorry to hear about your stay with us. Our deepest apologies. We would have been more than happy to correct the issue like the plumbing and even a room change for the smell. Thank you for bringing it to our attention so we can correct any issues to have your next stay a pleasant one.

8/10 Buono

CRAIG, santa ana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di k, il giorno 21 apr 2024
Craig, Thank you for your review. We are always pleased to see positive feedback. We are glad to see you enjoyed your stay with us.

8/10 Buono

Travis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di k, il giorno 17 apr 2024
Thank you Travis for taking the time to leave us a review. I'm glad you enjoyed your stay. Look forward to you staying with us again next time your in town!

4/10 Scarso

Simon

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Took half an hour to check in as staff didn’t know what to do. Room was dirty with hair. No hot water for a shower.
Soggiorno di 1 notte ad aprile 2024
Risposta di k, il giorno 17 apr 2024
Simon,Thank you for taking time to write us a review. I am very sorry about your experience with us. We work hard striving to make a difference. Hope you will give a second chance to show how much we care about your concerns.

8/10 Buono

Gary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to everything we needed. Took the water a long time to get warm enough to shower.
Soggiorno di 1 notte ad aprile 2024
Risposta di K, il giorno 21 apr 2024
Dear Gary,Thank you for leaving us a review. We are glad you had a nice stay with us. We are sorry it took awhile for your water to heat up. Thank you for bringing up your concern. We are always working hard to improve and make your next stay even better. Have a great day!

6/10 Soddisfacente

John

Mi è piaciuto: Pulizia
The room appeared to be recently updated. The vinyl floor tended to make the room have a cold feel. Check in took way too long (new employee I believe). There was a dog barking in a room near me, that was very frustrating. The area around the hotel looked dirty, and possible unsafe. The TV was modern and adequate. Breakfast was minimal; good waffles, but not much else besides a couple cereal selections, toast, and a few muffins. Coffee was good enough. Overall, I probably wouldn’t stay there again.
Soggiorno di 1 notte a marzo 2024
Risposta di k, il giorno 21 apr 2024
Hello John,Thank you for taking time and leaving us a review. We are sorry your check in was much longer than you anticipated. Although we can not control the surroundings beyond our hotel, we strive to make sure you are safe and comfortable in our hotel. We are always working hard to improve, so you have a safe nights sleep. We are glad you chose to stay with us and we hope we can earn your business back. Have a great day!

8/10 Buono

Patricia

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property wasn't in the best neighborhood. The staff answered all our questions.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Jude

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly and helpful staff.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Stephanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good place for a night away. Customer service was prompt and polite. Room was clean and bed was comfy. Only complaint was the heater/fan in our room - worked great for a few minutes then would loudly rattle for a bit (repeated all night).
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Pia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Gary

Soggiorno di 1 notte a marzo 2024

8/10 Buono

Beatrice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rate was good. The inn looked outdated and “tired” but the room filled our needs. The bed and linens were very comfortable
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Amy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Outdated run down but staff was friendly and informative and it was clean, but our room was freezing upon arrival
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

christine

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
I gambled on a 2 * property. I confess. Original booked room given to others. We got an upgrade. That room was large yes. BUT. the couch literally tore up as well as a chair and dirty. Flat out damaged. Craftsmanship on this “New” room non functional, sad. We called and said another Decent room or refund. This 3rd room was NICE. Id love to think things would b better in a next time. But, this property needs higher standards. Its A gamble, unfortunately.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Lynne

Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Leanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Warm and welcoming
Great place for a quick stay. Super friendly staff
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

cindy

Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is nice for the price and most staff is nice. Was told if the towels, washcloths, ect have a stain you can be charged for damages which seems a bit excessive.
Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Edward

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Office staff was very courteous and thankful for my business. It was a cold night, however, and I could have used another blanket. The heater unit was noisy when it turned on throughout the night but overall no outside noise.
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Tom

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Kelley

Viaggio con animali domestici
Mi è piaciuto: Personale e servizio
The staff was very friendly!
Soggiorno di 2 notti a dicembre 2023

6/10 Soddisfacente

Robert

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Emily

Mi è piaciuto: Pulizia e personale e servizio
Seemed more like a motel rather than a hotel.
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Chris

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mel, il giorno 9 dic 2023
Thank you for taking the time to leave a review. I am glad to see you had a good stay. We hope to have you stay with us again soon

8/10 Buono

George

Viaggio con la famiglia
The rooms looked really nice.
Soggiorno di 1 notte a dicembre 2023
Risposta di Mel, il giorno 9 dic 2023
Thank you for your kind review. I am glad you appreciated our renovated rooms. I hope you stay with us again to experience our ongoing changes.

2/10 Terribile

Chad

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dirty bedding, deadbolt would not lock, bathroom floor dirty…. Should have known better, get what you pay for.
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Bit hard to locate at night. Tucked in behind other business and the sign was not lite up. Very friendly staff. Would stay here again but request a room a 1st floor on the other side of hotel. Our room was above the kitchen and the staff starts banging around at 6am
Soggiorno di 2 notti a novembre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.I'm sorry to hear of the difficulties you had finding us. The power supply to our sign has been interrupted.You also have my apologies for the noise made in preparation for breakfast. This is a first hearing of it, but it has been addressed with the morning staff.Next time you make a resetvation, please let us know of any rooming requests and we will be sure to accommodate you.

8/10 Buono

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a novembre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.

10/10 Eccellente

Gamaliel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.

2/10 Terribile

Thomas

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
The stay was good, but the service was incompetent. He double charged my card
Soggiorno di 1 notte a novembre 2023
Risposta di Mel, il giorno 9 dic 2023
I'm sorry to hear you had such issues with your stay. Upon investigation, I can tell you that your stay was authorized and paid separately, which made it appear as though you were double charged. My apologies for this system error. I hope you don't let this deter you from staying with us again.

6/10 Soddisfacente

George

Soggiorno di 1 notte a novembre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

6/10 Soddisfacente

Joanne

The curtain in the room was not attached to the header which affected my feeling of safety being part of the room exposed from the outside . No hair dryers in room and no coffee makers. The TV remote could not change channels by pushing the channel numbers, had to flip channel by channel
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Suesanne

Mi è piaciuto: Servizi
the room was very clean and the bed was good. perfect location for the place i wanted to be located at.
Soggiorno di 2 notti a novembre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.I am glad to hear you had a good stay and that our location was perfect for your needs.Wehave hope to have you stay with us again soon.

6/10 Soddisfacente

shirley

Soggiorno di 1 notte a novembre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

10/10 Eccellente

Gamaliel

Soggiorno di 5 notti a ottobre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.

8/10 Buono

Doug

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 1 nov 2023
Thank You for your review, we hope to have you stay with us again.

8/10 Buono

Kim

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Bed very comfortable, room was sufficient and the staff were very friendly and helpful as we forgot our hairdryer but they had 1 for us to use. They do not leave them in the rooms any more. We will return next time we visit port huron.
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 1 nov 2023
Thank you for your review. I am glad to hear you had a good stay and that the staff played a part in that. I will let them know and we hope to have you again soon.

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well room 129 bathtub didn't drain but 205 is perfect
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 1 nov 2023
Thank you for your review. And thank you for letting us know of the plumbing issue so we could take care of it. I am glad that it did not affect your stay and that we were able to accomodate you. We hope to have you stay with us again.

8/10 Buono

Tim

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All good
Soggiorno di 5 notti a ottobre 2023
Risposta di Mel, il giorno 26 ott 2023
Glad to hear that you had a good stay with us. Thank you for your review. Hope hope to have you stay with us again soon

4/10 Scarso

Linda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We will not be returning. Blood found in bathroom
We were told the rooms were renovated but once we saw the room it was a disappointment. The beds and linens were ok. But that was where it ended. The floor had a spot on it so I took a face cloth to wipe it up and the cloth was black from how dirty the floor was. The bathroom door, on the bathroom side, had yellow (urine?) dry drips down the door. This was the real kicker, the toilet paper roll was almost empty so I took it off to change it and there was dried blood on the roll. There was no closet to hang anything in just a coat hanger on the wall for about 3-4 coats. The front end person was very nice. That’s the only positive I can say. Needless to say, we will not be returning.
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 26 ott 2023
You have my sincerest apologies for being placed in a substandard room. I assure you that we have followed up on this review with staff assesment and retraining. I do not know how you managed to be placed in a dirty room, but had you let us know at the time of check-in, you would have been immediately given a different room. I do hope that you change your mind and give us another chance to change your first impression.

8/10 Buono

Sharon

Mi è piaciuto: Pulizia e personale e servizio
The king bed was excellent. Great mattress. Clean. TV was a little hard to figure out. Breakfast was a little disappointing but that was the only downside. Need stronger coffee a few more choices.
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 26 ott 2023
I am glad that you had a good stay with us, yet sorry to hear that breakfast was disappointing. We are working on finding the right balance to offer for our light style breakfast. I hope you stay with us again soon, and really appreciate your honest review

8/10 Buono

Nicole

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
A truly honest review....Good points were Kathy at the front desk. Very helpful and super friendly. Beds are comfortable and pillows were new. Everything was in white so I knew they had been washed well. The room (301) was spacious and modernly decorated as well as very clean. Five minutes from Bluewater Bridge, close to shopping and so many good places to eat at decent prices. Not so good points.....There were some "questionable" guests staying there so there were a couple of incidents. They didn't affect us directly, but it was a nuissance. The breakfast isn't great, (cereal, cakes, waffles, toast). The bathroom in the room was quite dated. However, all in all, if you're just going to go shopping and need a cheap place to rest your head for the night, it was ok.
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect hotel stay for passing through Canada to US
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 26 ott 2023
I am glad to hear you had a great stay with us. I hope you had safe travels and that you stop in again as you pass through

10/10 Eccellente

Randy

Viaggio di lavoro
Rasheed
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 26 ott 2023
Thank you for your review. I take it that our staff member Rashid left a good impression on you. We hope to have you stay with us again.

6/10 Soddisfacente

Karie

My room smelled and I was okay with it I walked down and said to the guy please keep my deposit I had a shower and recently died my hair and it went all over the towels and one of the pillow cases he said okay! Then I got a message being like we have damages and documented it and I’m like I know I told you and very upset not thank you for informing us when you checked out we understand will never stay here again because of this very rude sometimes things happen I called and the lady had no clue about this and I wanted to talk to the gentlemen very unprofessional when I was fully honest and willing to pay because I forgot my own towel for my hair! Very poor costumer service and especially with no smoking in the rooms and my room wreaked of smoke!
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Alain

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect for the price
Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 26 ott 2023
I am glad to hear that we met your expectations. Thank you for your review and I hope you stay with us again soon.

8/10 Buono

Ann

Soggiorno di 1 notte a ottobre 2023
Risposta di Mel, il giorno 30 nov 2023
Thank you for taking the time to leave us a review.