I apologize for the inconvenience you experienced. We are an energy friendly property and are trying to reduce our carbon footprint. We do remove the sink restrictor apon request this may be the reason you did not see it in the other room. I again apologize and hope everything else regarding your stay met your expectations.

Thank you for choosing to stay with us, we are happy you enjoyed your time!

Thank you for choosing to stay with us, we are happy you enjoyed your time!

Thank you for your feedback. I will reach out to the landscaping company and see if we can schedule a later time for them to begin work. I do apologize that this disturbed your stay.

We are happy to hear you enjoyed your stay here with us.

We are happy to hear you enjoyed your stay here with us

Thank you for choosing to stay with us, we are happy you enjoyed your time!

We are happy to hear you enjoyed your stay here with us

We are happy to hear you are a part of Our Tru family, and love our brand!! hope to see you back with us soon!!

Minimal, meets meaningful. At Tru, you get all the essentials in a perfect balance of form and function. With tons of storage, plenty of spaces to charge your devices, a mobile desk, and our big, bright bathrooms, everything you need is in easy reach. Tru has reimagined the typical hotel lobby, with 2,880 square feet of public space, including areas to work, play games, eat or lounge. Guests can head for the foosball table, or set up in the lobby’s cozy, colorful workspaces with comfortable seating and fast, free Wi-Fi.

Welcome to the Tru family! Cleanliness is a top priority here at the Tru psl & we will be happy to see you again.

I will share all of your positive feedback with our team! I am happy you enjoyed your stay.

We are happy to hear you enjoyed our complimentary breakfast! We take pride in our customer service and I will be happy to share your kind words about the staff with our entire team!

We are happy to hear you enjoyed your stay here with us

I am sorry to hear there was a disturbance from a nearby guest during your stay. We always want our guest to be comfortable while with us.

Although we do not have a restaurant on site we do have Luso Portuguese Grill directly in front of the hotel, Big Bing hibachi and Hershey ice cream located in the plaza next to the hotel. We look forward to Pulcinella wood fire pizza & Italian gourmet market to open soon!

Thank you for your feedback happy you enjoyed your stay with us.

Thank you for your positive response, I am happy to hear you enjoyed your stay with us. I will share your feedback with our team!

We are delighted to hear you enjoyed your stay with us!! I will share your positive feedback with our team!

Thank you for choosing to stay with us!! The team here at the Tru looks forward to you returning to stay with us again.

Thank you for your response regarding your most recent stay with us! I am happy to hear that you enjoyed it, come back and see us soon.

Good afternoon, I was reviewing your response about your most recent stay with us, I would like to reach out to you directly so that we may have a moment to discuss things further.

We appreciate your feedback I apologize that we were unable to to meet your expectations. We are very sorry that you were disturbed during your stay with us. You made the front desk agent aware, and that the agent contacted the other guest room immediately and as per our conversation this seemed to resolve the noise complaint. Out of good faith I offered Hilton Honors points for the inconvenience.

Thank you for your response regarding your most recent stay with us! I am happy to hear that you enjoyed it, come back and see us soon.

Thank you for your response regarding your most recent stay with us! I am happy to hear that you enjoyed it, come back and see us soon.